Total 105 job vacancies by AccorHotel

Chef De Partie- Continental Cuisine
Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Actively share ideas, opinions and suggestions to improve the environment and menus
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
Communicate effectively with the rest of the team and thrive for guest feedback

As a Breakfast and Cafe Chef, you will be responsible for overseeing the full operations of the kitchen, with a primary focus on running the breakfast shift and preparing food for our cafe and all-day dining menu. This role is ideal for an experienced Demi Chef or Breakfast Chef ready to take on a leadership position.

This role is a hands on role running the breakfast buffet and preparing food for Distrikt Press Cafe and All Day Dining menu and some adhoc dinners when needed. This is a Part Time role and hours / days can be negotiated for the right candidate.

Responsibilities:

• Lead the kitchen team providing training and support.
• Ensure the highest standards of food preparation, presentation, and quality are maintained.
• Take charge of ordering, inventory management, and maintaining optimal stock levels.
• Develop and maintain strong relationships with suppliers to ensure the quality and timely delivery of ingredients.
• Create and implement kitchen policies and procedures to ensure a smooth and efficient workflow.
• Work with the General Manager & Portfolio Director of Food and Beverage to provide a menu that our guests will love and come back for again and again.

Want a career in Finance or Front Office but not sure where to start? A Night Auditor takes care of the hotel’s financial transactions and balances the books during the quietest time of the day – night time! Night work is not for everyone, but does have advantages – flexibility to do school drop off/pick up, availability to study and the freedom to choose how to spend your days.

On the job training will be provided, along with support to advance your knowledge with formal study or qualifications if you chose. This role is often underestimated and overlooked, however comes with industry award pay rates and special night benefits such as free parking. Create your pathway to a career in finance with Sofitel Brisbane and Accor.

What you'll be doing:

• Conduct the hotel auditing process on a nightly basis
• Deliver luxury service to internal and external guests
• Respond to guest requests and assist with overnight hotel duties
• Perform administrative duties
• Process financial transactions and produce reports.

Be the face of the hotel, the key point of contact for guests arriving and departing the hotel, and liaise with guests to ensure an exceptional level of luxury service is delivered. Create the Magnifique Moments that last!

As a Porter, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive. 

What you'll be doing:

• Engage with our guests on arrival, departure and during their stay through reception and concierge duties
• Receive guest vehicles and luggage and ensure care is taken to move them to their next destination
• Provide recommendations and information about Brisbane and its surrounds to our guests
• Interact with different departments on a daily basis to ensure that our guests have a seamless experience
• Provide exceptional service and product knowledge to proactively upsell hotel products and services.

If you are a chic and energetic professional looking for an opportunity to bring to life the world renowned Sofitel brand, say "oui"!. You will be responsible for uplifting our hotel revenues by ensuring the seamless execution of the marketing strategy. All while exuding a sense of modern luxury and ensuring our guests find their joie de vivre.

This position is a 12 month fixed-term parental leave cover and is perfect for a marketing professional who can imagine themselves delving into their next opportunity to learn and grow, with potential for a future permanent position for the right candidate.

Marketing is crucial to the commercial outcomes of the hotel, and has a direct impact on its operations, so you can expect to grow into a well rounded business influencer and an architect of exceptional experiences. You will be supported and lead by a team of hospitality industry experts both in the hotel, and as part of the greater Sofitel network.

• Ensure content across all third-party websites is accurate and promotions are updated.
• Design and distribute internal and external marketing collateral for food and beverage, leisure, conferencing and corporate market segments.
• Assist with the organisation and execution of hotel events.
• Manage stock orders for our in-house patisserie, ChouChou.
• Manage online ordering and booking platforms by updating descriptions and images, developing marketing emails, exporting and reporting, ensuring policy compliance, and creating offers.

The position is responsible for handling all benefits pertaining to the Unit Owners of the Raffles Residences Makati. The OBM ensures proper liaising of Owner booking requests to the respective VIP Concierges of the different Raffles/Fairmont. The primary focus of this role is to ensure that all benefits are enjoyed by the Owners and residential operations exceed service standards in all unit owner and partner contact areas and will act as a strong liaison between Raffles and the Unit Owners. 

The Owner Benefits Manager also assists the Director of Residences and Owner Services Manager in overseeing residential operations at Raffles Residences. The role oversees operational areas such as the Condominium Corporation (CC) policy administration, residential common area soft services, engineering & maintenance, security & human resources.  

Primary Responsibilities  

ASSIST DIRECTOR OF RESIDENCES IN OVERSEEING RESIDENTIAL OPERATIONS AT THE RAFFLES RESIDENCES. THIS INCLUDES STRENGTHENING POSITIVE RELATIONS WITH THE UNIT OWNERS AND OTHER STAKEHOLDERS, MINIMIZE COMPLAINTS AND ATTEND TO THEIR NEEDS ON A TIMELY MANNER 

• Act as a Supervisor to the Concierge and Bell teams 

• Clearly demonstrate to owners and colleagues a commitment to service excellence through the effective implementation of high management standards at all times. 

• Maintain a consistent focus on improving the overall flow of residential operations, seeking ways to maximize and improve the operation through productivity management 

• Ensure that SOPs have been thoroughly understood and actioned by the Owner Services Team 

• Strengthen positive relations with the unit owners/ residents by taking action to attend their needs, follows through on their requests, inquiries, concerns and complaints in a timely manner (ensure technical and maintenance related issues are properly coordinated and addressed to owner's satisfaction) 

• Ensure complete visibility of Raffles Residence leaders and colleague relations with the owners under the rental program during their stay  

• Reinforce cocktail party for owners/ residents 

ENSURE TO INCREASE BRAND AWARENESS  

• Increase Reciprocal Use Program enrollments annually (applicable to owners under the Rental Program) 

• Ensure to touch base will all owners who enrolled in the Reciprocal Use Program and attend to their requests/needs on a timely manner 

• Ensure to get feedback from owners to gauge their interest in the program and to ensure repeat business as well as gain new businesses from other Unit Owners 

• Encourage all owners to book and stay at FRHI properties and other Accor hotels when travelling abroad to experience the exclusive privileges and benefits.

• Work closely and maintain good relationships with VIP Concierge to ensure preferential rates and other privileges are extended to the unit owners. 

PROVIDE ASSISTANCE TO THE DIRECTOR OF RESIDENCES TO ENSURE CONDOMINIUM CORPORATION’S ANNUAL BUDGET IS MAINTAINED AND ACHIEVED THROUGH 100% COLLECTION OF ASSESSMENT FEES, UTILITIES AND OTHER INCIDENTAL CHARGES 

• Work closely with the Director of Raffles Residences and finance department to ensure that monthly financial reporting is on time and accurate. 

• Assist in ensuring timely collection of assessments and all other charges and strict execution of penalties and interest due to late payment 

• Ensure operational expenses are aligned with the Condo Corp budget through power/ energy savings programs and productivity management such as proper monitoring of supplies requisition and proper forecasting of schedule depending on needs and occupancy  

• Encourage the team to take individual ownership of all the areas in order to avoid frequent repairs or maintenance and excessive power consumption 

• Consistently promotes hotel facilities and services so Unit Owners will avail of them 

STRENGTHEN RELATIONSHIPS WITH COLLEAGUES 

• Assist the Director of Residences/Owner Services Manager in facilitating daily briefings and monthly departmental meetings. 

• Assist in ensuring EES target score is achieved by the Department 

• Maintain an open door policy, frequently communicate, provides clear performance expectations and regular feedback 

• In consultation with the Director of Residences/Owner Services Manager, oversee the performance of the owner services team, common area housekeeping service and engineering department. This includes preparing and conducting the annual review for Raffles colleagues. 

• Lead by example, build trust and motivate colleagues to continuously deliver outstanding service and works together as a team 

• Ensure right tools are available for colleagues to perform their jobs effectively 

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

• Assist in the management of the day to day operation of Concierge, Porter and Valet services
• Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
• Provide regular training and development opportunities for the team
• Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
• Ensure public areas are clean and well presented with regular monitoring
• Ensure all incidents, inspections and discrepancies are recorded in duty logs.

Elevate your career by joining the prestigious Sofitel Brisbane Central with the largest conferencing operation in Brisbane, where excellence is not just a standard but a way of life.

Success in this role is the ability to learn quickly and the desire to provide phenomenal service to our guests whilst working well with others as an all-rounder and team player. Perfectly suited to those who have a basic level of food and beverage service skills and are eager to learn from on-the-job training.

A Responsible Service of Alcohol certificate, positive attitude, immaculate personal presentation and the ability to say “Bonjour” is a must.  

• Work with your team to set conference rooms promptly and accurately to the specifications described on the function sheets
• Ensure client expectations are met, delivering food and beverage service that exudes luxury and aligns with Sofitel brand standards
• Take responsibility for your designated rooms or sections during service
• Ensure all food and beverages requirements are delivered on time and as specified.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Supervisor in various exclusive outlets within our hotel, including the renowned Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

What you will be doing:

• Assist in leading and training a team of Food and Beverage Attendants
• Supervise and delegate duties, whilst ensuring brand standards are met
• Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
• Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

You’ll excel in this role if you have:

• Work on mornings and evenings on a rotating roster with fully availability on weekends and Public holidays
• At least 1 year previous experience in a similar leadership role
• A luxury service focused personality is essential
• A real passion for everything Food and Beverage
• Strong interpersonal and problem-solving abilities
• Polished food and beverage service skills including greeting guests, taking orders, cleaning and clearing
• Responsible Service of Alcohol qualification
• A high level of personal presentation aligning with our brand standard
• A team player with the ability to work efficiently. 

Sofitel Brisbane Central is seeking a dynamic leader with a passion for culinary excellence and a track record of success in the luxury hospitality industry. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Suzette, our elegant lobby bar, Cuvee and our In-Room Dining services.

What you will be doing:

• Assist in leading, mentoring and training the operations team members in all outlets – Suzette, Cuvee lounge bar, In-Room Dining and Mini Bar
• Supervise and delegate duties, ensuring brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual presentation
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong ‘Heartist’ culture and a team focused on creating unforgettable guest experiences.

Food and Beverage Attendant at Sofitel Brisbane Central

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Attendants in various exclusive outlets within our hotel, including the renowned Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A Responsible Service of Alcohol certificate, a positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

Food and Beverage Attendant – Suzette Restaurant (Part-time or Casual)

As a representative of Sofitel, you will be responsible for delivering buffet breakfast service in addition to providing memorable experiences through a la carte lunch and dinner services for the esteemed guests at Suzette, the flagship restaurant of Sofitel Brisbane Central.

You’ll excel in this role if you have:

• Flexibility to commence work at either 5:30 AM or 6 AM
• Availability during shifts from 11 AM to 3 PM and 3 PM to 11 PM
• Weekend availability, as weekends are our peak operational periods
• Responsible Service of Alcohol qualification
• Basic proficiency in food and beverage service skills, encompassing guest greetings, order-taking, and maintaining cleanliness
• Exemplary personal presentation standards.

Food and Beverage Attendant – In-Room Dining (Casual)

In the In-Room Dining role, you will be tasked with receiving food and beverage orders from in-house guests via phone, preparing service trays, collecting orders from the kitchen, and delivering them to the guest room. As a Mini Bar Attendant, your responsibilities include maintaining the minibar in accordance with established service standards and procedures to ensure cleanliness, hygiene, and order.

You’ll excel in this role if you have:

• Availability to work from 7 AM to 11 PM
• Responsible Service of Alcohol qualification
• Fundamental proficiency in food and beverage service skills
• Exceptional personal presentation
• Polite and professional telephone etiquette
• Capability to work efficiently and independently.

Food and Beverage Attendant – Cuvee Lounge Bar (Part-time or Casual)

As a member of our team at the Cuvee Lounge Bar, you will have an exceptional opportunity to create lasting memories for our guests during their special occasions.

You’ll excel in this role if you have:

• Availability to work from 11 AM to 11 PM
• Responsible Service of Alcohol qualification
• Warm, outgoing personality and a high level of personal presentation in line with our brand standards
• Demonstrated experience in a bar or lounge setting, with expertise in wine, spirits, and cocktails
• Capacity to work effectively both independently and as part of a team with minimal supervision
• Proactive ability to anticipate and address guest needs, maintaining a professional and welcoming demeanor.

Guest Service Associate F&B Service
Passionate about guest interaction, food and beverage? As a Guest Service Associate F&B Service, you will lead your team to create unforgettable Food & Beverage experiences for our guests. Responsible for preparing and serving beverages in the assigned area according to standard recipes and with excellent quality.

• Service focused personality is essential
• Welcomes the guests and presents the bar menu and price structure, and recommends when a guest asks for assistance.
• Participates in the weekly alcohol and liquor inventory and prepares store requisitions / bar requisitions
• Develops together with the outlet manager theme events, drink promotions and incentive arrangements.
• Previous experience in a similar role is an asset
• Strong interpersonal and communication skills with a passion for service

The Assistant Manager IT will be responsible for the smooth functioning of the Hotel’s MIS department/section and its operations. He/she will advise program developments for users of front and heart of house. He/ she will co-ordinate and establish hardware maintenance programs, establish and able to apply procedures in case of system interruptions; ensure security of data storage, data protection and be able to conduct training of user equipment where required.

Chef De Partie
Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Actively share ideas, opinions and suggestions to improve the environment and menus
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
Communicate effectively with the rest of the team and thrive for guest feedback