Total 2 job vacancies by AXA UK

It is an exciting time to join the Work Force Planning team here at AXA. We’re recruiting for a Real Time Analyst to join AXA Commercial, supporting teams across the UK on a 12 month FTC. As a Real Time Analyst, you’ll work closely with the rest of the Planning Team and Operational areas across Commercial to provide service delivery and support. This will include reporting and reviewing channel performance and productivity, overseeing real-time management and supporting with contact channel changes, whilst acting as a centralised point of contact for all Real Time and Channel related enquiries.
In this role you'll be responsible for assisting with the distribution of resource to ensure all workloads are handled within their target time according to the relevant business area. The working hours are Monday to Friday covering the operational business hours of 8am - 6pm, 35 hours a week.
What you’ll be doing:

Managing requests for offline time, annual leave and absence.
Monitoring real time delivery of planned schedules through dashboard in Verint and Storm, ensuring adherence to schedules across all channels.
Accurate and up to date staff resource database maintained through WFM.
Attendance and input at Operational Planning meetings, to help lead and steer Operation to success.
Identifying operational improvements.
Production and delivery of daily / weekly reports including insight on performance.
Support the workforce planning and wider teams as and when appropriate.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.

AXA Commercial have a great opportunity for a dynamic and results orientated Paid Search Executive to join the talented marketing team.
As a key player in the teams digital marketing efforts, you‘ll take the lead in delivering an effective paid search strategy for AXA Commercial Direct. You’ll work closely the wider marketing team along with Google and Microsoft, to identify trends and areas for growth.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, primarily based at our Glasgow office, but potentially visiting external agencies or other AXA offices in the UK.
What you’ll be doing:

Create, plan and manage effective Paid Search (PPC) strategies, to drive growth in new business.
Identify new opportunities for growth and expansion on our key PPC accounts.
Manage daily and monthly budgets and forecasting future budgets/performance to drive optimal results and drive strong ROI.
Report on performance, results and budgets to stakeholders , providing recommendations to help achieve targets.
Maintain and optimise automated bid strategies.
Develop and deliver a roadmap of PPC optimisations and new initiatives for 2024 and beyond.
Liaise with the Digital Customer Experience team to optimise the customer journey, and improve conversion on key landing pages.
Work with in-house copy team to create compelling ad copy, in-keeping with the wider marketing messaging.
Support the Digital Marketing team on paid media channels including affiliates, display and paid social.
Stay updated on the latest trends and advancements in paid search, recommending innovative and effective strategies.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.