Total 2 call center job vacancies in Malaysia

We are hiring for:

Type:

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

LCMHC, LCSW or Relevant Associate Level license at Neil Dobbins Center

RHA is hiring a Clinical Team Lead for the Neil Dobbins Center (NDC)! NDC is a 16-bed inpatient facility-based crisis center in Asheville, NC. We provide short-term crisis stabilization and substance use detox services.

The Clinical Team Lead is a licensed clinician who provides oversight of case management services at NDC. The Clinical Team Lead also provides therapeutic services on the unit as needed (individual and group). This is a supervisory position that oversees a team of Qualified Professionals. The Clinical Team Lead ensures positive unit milieu and assists in crisis de-escalation as needed.

Salary: $55,000 - $60,000/year

Work Location: Neil Dobbins Center - 356 Biltmore Ave., Asheville, NC 28801

Schedule: Monday - Friday, 9:00 am - 5:00 pm

Position Requirements:

• Graduate degree in Counseling or a related field

• Licensed to provide mental health services in NC. Licenses include LCSW, LCMHC or relevant associate level license.

• General working knowledge of the human services delivery system in North Carolina

• Experience with Electronic Medical Records (EMR)

• Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs.

• Valid driver’s license, auto insurance.

• Ability to communicate with an inter-disciplinary team that includes medical and non-licensed professionals.

• Supervisory experiences preferred, but not required.

Responsibilities:

• Providing therapeutic services including assessments, crisis intervention, individual and group therapy to individuals served including but not limited to adults and children/ adolescents.

• Serving individuals with wide variety of mental health and substance use diagnoses.

• Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community

• Supporting individuals with connections to services and referral for holistic treatment.

• Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting treatment implementation.

#INDBH

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We are hiring for:

Type:

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Job Responsibilities

• Reports client’s social, psychological and physical behavior as indicated.
• Implements and ensures compliance with standards of nursing practice that promote optimal health care delivery and meet regulatory requirements
• Implements policies and procedures to ensure organizational compliance with Confidentiality regulations, HIPAA (Health Insurance Portability and Accountability Act), national accreditation agency and Continuous Quality Improvement.  Attend applicable meetings as necessary.
• Using state guidelines, Quality Assurance Plan and Client Rights Policy, ensures that clinical operations comply with state regulations and update plans and policies as necessary.
• Provides professional nursing care including assessment, care and treatment of clients at the facility; must adhere to standards of care as defined by the Nurse Practice Act and RHA.
• Performs Nursing assessments and interventions with medication oversight and administration as needed
• Demonstrates proficiency in intervention techniques for both staff and clients in mediating problems or complaints; supervise clinical staffing, and provide other regular staff meetings and other venues for effective communication of information to staff and solicitation of staff ideas, concerns, and suggestions.
• Additional duties may be required of the LPN during staff vacancies or PTO
• Perform other duties as assigned by the Director.

Pay: $25/hour, plus 10-15% shift differential for nights & weekends

Schedule: Friday - Sunday nights

Our ideal Licensed Practical Nurse has excellent listening and communication skills, can pick up on nonverbal communication and is eager to work on nonstandard nursing assignments.

Required Education/Experience/Certifications/Licenses

• Graduation from an accredited licensed nurse program
• Current LPN license with no restrictions to practice nursing.
• Two years experience working with Behavioral Health Clients preferred.

Essential Qualifications/Skills

• Working knowledge of the principles and techniques in the counseling of each client and/or effective delivery of community-based services.  Knowledge of the dynamics of the disease of chemical dependency and its treatment.  Knowledge of resources available in the community to support recovery.
• Working knowledge of psychoactive substance abuse, dependency and the principles and techniques based on best practices.  Commitment to the use of evidence based treatment and preventative methods.
• Ability to incorporate this knowledge into a training program for employees, assuring training and hours needed to attain certification.
• Emotional stability, maturity, warmth, openness and the ability to work effectively with a diverse, indigent population.  More than five (5) years continuous sobriety and/or recovery from mood altering drugs, with active participation in recovery, if applicable.
• Knowledge of federal confidentiality laws so that client confidentiality is assured. Must have knowledge of Client Rights Policy and believe those rights must be considered at all times.
• Ability to speak and write effectively for the purpose of maintaining effective relations with the staff, clients and stakeholders and for marketing programs to clients and the community.
• Ability to perform duties physically and mentally without harm to self or others.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Growth Horizons and Salisbury Behavioral Health are now a part of RHA Health Services.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.