Total 10 job vacancies by 100 Albany Med Health System

Department/Unit:

Work Shift:

Position Summary:
•    Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
•    Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
•    Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
•    Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
•    Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
•    Interact with a diverse patient population.
•    Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
•    Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
•    Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
•    Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
•    Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
•    Answer incoming phone calls and direct appropriately to team members
•    Conveys professional image by adhering to the established dress code.

Qualifications
•    High School Diploma/G.E.D. - required
•    2-3 years office experience or one year of related experience in a medical practice - preferred
•    Experience using an electronic health record and Microsoft Office a plus.
•    Excellent customer service skills.
•    Ability to multi-task in a high patient volume unit.
•    Ability to learn and utilize resources.
•    Strong time management skills.
•    Ability to review information and draw appropriate conclusions.
•    Good judgement and ability to problem solve; escalate issues as needed.
•    Strong teamwork skills and work ethic.

Salary Range: $18.00/hr - $23.79/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Essential Duties and Responsibilities

• Responsible for initiating surgical booking process.
• Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms.
• Preparing patient disability and out of work / school paperwork.
• Responsible for updating the system with registration, scheduling and insurance information.
• Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any patient questions.
• Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
• Answering incoming phone calls on a daily basis.
• Understands the practice and hospital strategic plan.
• Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
• Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
• Exemplifies Albany Med CARES guiding principles.
• Is a champion to ensure an optimal patient experience.
• Understands and promotes patient and employee safety as our top priority.
• Promotes a safe environment and promptly reports issues.
• Understands patient safety goals.

Qualifications

• High School Diploma/G.E.D. - required
• 2-3 years office experience or one year of related experience in a medical practice - preferred
• Experience using an electronic health record and Microsoft Office a plus.
• Excellent customer service skills.
• Ability to multi-task in a high patient volume unit.
• Ability to learn and utilize resources.
• Strong time management skills.
• Ability to review information and draw appropriate conclusions.
• Good judgement and ability to problem solve; escalate issues as needed.
• Strong teamwork skills and work ethic.

Salary Range: $18.53/hr - $26.15/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

• Ensure that beds and stretchers are set for patient use including placement of IV poles, safe operations of bed and stretcher in corridors, and safe and secure placement of oxygen cylinders.
• Ensure that wheelchairs and barcos are set for patient use including placement of patient chart, safe operation of the wheelchair in corridors and safe and secure placement of oxygen cylinders.
• Operate other transporting equipment and products as needed including the morgue cart, blood products/patient labs, pharmacy products, and other patient care equipment.
• Utilize the zone phones to communicate with staff on patient needs.
• Provide customer service to patients and internal colleagues.

Qualifications:

• High School or equivalent
• Experience with patient care supply management preferred.
• Excellent communication, organizational and interpersonal skills preferred.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Position Summary:
•    Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
•    Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
•    Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
•    Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
•    Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
•    Interact with a diverse patient population.
•    Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
•    Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
•    Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
•    Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
•    Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
•    Answer incoming phone calls and direct appropriately to team members
•    Conveys professional image by adhering to the established dress code.

Qualifications
•    High School Diploma/G.E.D. - required
•    2-3 years office experience or one year of related experience in a medical practice - preferred
•    Experience using an electronic health record and Microsoft Office a plus.
•    Excellent customer service skills.
•    Ability to multi-task in a high patient volume unit.
•    Ability to learn and utilize resources.
•    Strong time management skills.
•    Ability to review information and draw appropriate conclusions.
•    Good judgement and ability to problem solve; escalate issues as needed.
•    Strong teamwork skills and work ethic.

Salary Range: $18.00/hr - $23.79/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

• Establishes and maintains proper levels of Digestive Disease Center core-specific supplies, flexible scopes, and sterile instruments (when needed).
• Generate requisitions as needed for the acquisition and replenishment of materials, instrumentation, and endoscopy supplies.
• Assure receipt and proper storage of unique materials/instruments/ supplies  to assure availability prior to the scheduled case.
• Completes the Digestive Disease Center case cart assembly and ensures the cart/procedure rooms are adequately stocked and delivered to the appropriate procedure room in advance or during the case. Maintains a basic competency of the SPD case cart assembly process for backup or emergent replenishment situations.
• Assure all unopened/unused supplies are returned to their location as appropriate and documented in the inventory control system.
• Actively supports the endoscopy staff by providing supplies, instruments, and equipment as needed either prior to or during procedures
• Assures all supplies are patient safety, i.e., not expired, and if recalled, follow the hospital policy on disposition

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Essential Duties and Responsibilities:

•    Greet patients in a prompt, courteous and professional manner
•    Initiate surgical booking process as instructed by physician via flow sheet or surgical task
•    Compile surgical packets for booking. (Containing booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior auth.)  Some variances on packets per physician preference, patient age and location of surgery.
•    In coordination with the surgeon, ensure consents are complete.
•    Obtain release of information to complete disability/FMLA paperwork as needed, also “Out of Work/School” notes. Work with nursing staff to complete if there are questions or concerns.
•    Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. 
•    Schedule pre-surgical appointments for patients who need clearance and make sure clearances are sent to the appropriate places.
•    Interact with a diverse patient population
•    Communicate timely with all parties, including surgeon, patient, OR, insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained
•    Coordinate OR time/date with equipment rep, if needed.  

Qualifications:
•    High School Diploma/G.E.D. - required
•    2-3 years office experience or one year of related experience in a medical practice - preferred
•    Experience using an electronic health record and Microsoft Office a plus.
•    Excellent customer service skills.
•    Ability to multi-task in a high patient volume unit.
•    Ability to learn and utilize resources.
•    Strong time management skills.
•    Ability to review information and draw appropriate conclusions.
•    Good judgement and ability to problem solve; escalate issues as needed.
•    Strong teamwork skills and work ethic.

Salary Range: $18.53/hr - $26.15/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Essential Duties and Responsibilities:
•    Greet patients in a prompt, courteous and professional manner
•    Initiate surgical booking process as instructed by physician via flow sheet or surgical task
•    Compile surgical packets for booking. (Containing booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior auth.)  Some variances on packets per physician preference, patient age and location of surgery.
•    In coordination with the surgeon, ensure consents are complete.
•    Obtain release of information to complete disability/FMLA paperwork as needed, also “Out of Work/School” notes. Work with nursing staff to complete if there are questions or concerns.
•    Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. 
•    Schedule pre-surgical appointments for patients who need clearance and make sure clearances are sent to the appropriate places.
•    Interact with a diverse patient population
•    Communicate timely with all parties, including surgeon, patient, OR, insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained
•    Coordinate OR time/date with equipment rep, if needed.  

Qualifications:
•    High School Diploma/G.E.D. - required
•    2-3 years office experience or one year of related experience in a medical practice - preferred
•    Experience using an electronic health record and Microsoft Office a plus.
•    Excellent customer service skills.
•    Ability to multi-task in a high patient volume unit.
•    Ability to learn and utilize resources.
•    Strong time management skills.
•    Ability to review information and draw appropriate conclusions.
•    Good judgement and ability to problem solve; escalate issues as needed.
•    Strong teamwork skills and work ethic.

Essential Duties and Responsibilities:
•    Greet patients in a prompt, courteous and professional manner
•    Initiate surgical booking process as instructed by physician via flow sheet or surgical task
•    Compile surgical packets for booking. (Containing booking sheet, check list, pre-op orders, consent form, pre-admission form, and prior auth.)  Some variances on packets per physician preference, patient age and location of surgery.
•    In coordination with the surgeon, ensure consents are complete.
•    Obtain release of information to complete disability/FMLA paperwork as needed, also “Out of Work/School” notes. Work with nursing staff to complete if there are questions or concerns.
•    Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. 
•    Schedule pre-surgical appointments for patients who need clearance and make sure clearances are sent to the appropriate places.
•    Interact with a diverse patient population
•    Communicate timely with all parties, including surgeon, patient, OR, insurance company to ensure confirmation of the date of surgery as well as all appropriate surgical clearances are obtained
•    Coordinate OR time/date with equipment rep, if needed.  
Qualifications:
•    High School Diploma/G.E.D. - required
•    2-3 years office experience or one year of related experience in a medical practice - preferred
•    Experience using an electronic health record and Microsoft Office a plus.
•    Excellent customer service skills.
•    Ability to multi-task in a high patient volume unit.
•    Ability to learn and utilize resources.
•    Strong time management skills.
•    Ability to review information and draw appropriate conclusions.
•    Good judgement and ability to problem solve; escalate issues as needed.
•    Strong teamwork skills and work ethic.

Salary Range: $18.53/hr - $26.15/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Essential Duties and Responsibilities

• Reports up through the Logistics Center.
• Manages patient flow into, through, and out of the hospital.
• Responsible for patient placement for all admissions through all portals of entry (transfers, ED, OR/PACU, direct).
• Responsible for overall bed management.
• Monitors and manages capacity.
• Facilitates transfers into and across the Albany Med Health System. Facilitates transfers out of the organization.
• Facilitates consults.
• Uses previous clinical experience and expertise, along with leverage data analytics and technology to make real-time assessments and patient flow decisions expeditiously.
• Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients.
• Manages and mitigates patient flow barriers even prior to them occuring.
• Escalates barriers unable to manage/mitigate via chain of command within Logistics Center timely.
• Comfortable navigating, entering information into, and extracting information from electronic medical record and technology tools within the Logistics Center.

Qualifications

• Associate's Degree - required
• Bachelor's Degree - preferred
• 10+ years Clinical Experience - required
• Leadership Experience - preferred
• Clinical expertise (High proficiency)
• Communication, professionalism, and Leadership skills (High proficiency)
• Ability to problem-solve as it relates to patient flow, Bed Management, Capacity Management, Transfer Coordination (High proficiency)
• Ability to work within and with large teams (High proficiency)
• Utilization and data entry into EMR and technology (High proficiency)
• Ability to interpret real-time data to drive decision-making (High proficiency)
• RN/MD/DO/MBBS/Paramedic/Case Management/Social Work Prior or Current license/certification - required

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Reaching - Rarely
• Handling - Rarely
• Grasping - Rarely
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Rarely

Working Conditions

• Noise - Occasionally

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Hourly Range: $18.00/hr. - $23.00/hr.

• Ensure that beds and stretchers are set for patient use including placement of IV poles, safe operations of bed and stretcher in corridors, and safe and secure placement of oxygen cylinders.
• Ensure that wheelchairs and barcos are set for patient use including placement of patient chart, safe operation of the wheelchair in corridors and safe and secure placement of oxygen cylinders.
• Operate other transporting equipment and products as needed including the morgue cart, blood products/patient labs, pharmacy products, and other patient care equipment.
• Utilize the zone phones to communicate with staff on patient needs.
• Provide customer service to patients and internal colleagues.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.