Total 16 Manager level Sales / Marketing job vacancies in Gurgaon

Work from Office
We are looking for a skilled Key Account Manager - Telesales to oversee the relationship's of the company
with its most important clients. You will be responsible for obtaining and maintaining long term key
customers by comprehending their requirements. The ideal candidate will be apt in building strong
relationships with strategic customers. You will be able to identify needs and requirements to promote our
company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our
business to achieve long-term success.
What will you be doing:
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet
their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key
account metrics
Who we're looking for:
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with
professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Graduate with minimum 2-3 year(s) of experience in Tele-Sales/BD/Account Management/Client
management etc
What we'll give you:
• Opportunity to work in an early stage growing company
• Become the driver of growth for city business
• We look forward to enthusiasm that is collaborative and infectious for our growth targets
At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage
people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations,
religions, backgrounds, and experiences to apply.
We embrace diversity and welcome applicants from all backgrounds. If you are as excited as us about this
position and our company, we hope you join us! To learn more, take a look at our website.

Work from Office
We are looking for a skilled Key Account Manager - Telesales to oversee the relationship's of the company
with its most important clients. You will be responsible for obtaining and maintaining long term key
customers by comprehending their requirements. The ideal candidate will be apt in building strong
relationships with strategic customers. You will be able to identify needs and requirements to promote our
company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our
business to achieve long-term success.
What will you be doing:
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet
their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key
account metrics
Who we're looking for:
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with
professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Graduate with minimum 2-3 year(s) of experience in Tele-Sales/BD/Account Management/Client
management etc
What we'll give you:
• Opportunity to work in an early stage growing company
• Become the driver of growth for city business
• We look forward to enthusiasm that is collaborative and infectious for our growth targets
At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage
people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations,
religions, backgrounds, and experiences to apply.
We embrace diversity and welcome applicants from all backgrounds. If you are as excited as us about this
position and our company, we hope you join us! To learn more, take a look at our website.

Responsibilities 

• Develop and implement strategic marketing roadmaps, marketing communications plans and calendars that guide the delivery of initiatives to ecosystem partners (i.e. end users and converters) to achieve business goals and strategies.

• Be the Marketing business partner for business leaders to ensure that marcom is a key enabler for growth 

• Develop and execute comprehensive and integrated marketing communication campaigns across all channels, including events, trade shows, digital, media relations and social media.

• Collaborate with cross-functional teams particularly with sales leaders, segment managers, and product managers to develop compelling, targeted content, and identify channels and platforms, that effectively communicate our value propositions to customers. 

• Be a devil’s advocate to business leaders and work hand-in-glove in developing winning marcom strategies 

• Lead digital marketing activities covering paid media promotion, marketing automation, SEO/SEM, website enhancement, and lead management 

• Serve as marketing communications business partner of the Asia Pacific Premium Solutions Segment delivering marketing programs to support business growth

• Plan and manage the budget, monitor and evaluate the effectiveness of marketing programs including PR, advertising, digital marketing, trade events and campaigns

ob Description

• Minimum Experience of 8 to 10 years into HRBP role
• Handling a Span of more 300 employees
• Provide consulting and business partnering support to leadership and business line managers.
• Develop a “Trusted Advisor” relationship with key leaders across various levels in the supported business group.
• Drive delivery of HR services to the business, leveraging Centers of Excellence (CoEs) in recruitment, employee shared services, learning, compensation and benefits, statutory compliance, and more.
• Lead talent management, performance management, and engagement strategies for assigned business/accounts.
• Counsel and train employees to enhance performance and capabilities aligned with organizational goals.
• Design and implement strategies to manage attrition, aligning with market trends and business needs.
• Collaborate with stakeholders to ensure effective HR support that contributes to business success and employee satisfaction.

The successful candidate will have L1 reporting to  Head -Banking & Fintech, to be based out of Gurgaon with L2 reporting to AVP Flights & Hotel Business. The ideal candidate will be required to work across domains of partnerships, new vertical launches, account management; The role require the candidate to be a quick learner, agile, persistent and have  let’s do it attitude.

 Responsibilities

• Banking Campaigns- secure  co-funded banking campaigns on recurring basis , run base offers fully funded by ixigo on Banking and Payment partner platforms
• Account management involving building relationships with banking and payment partners , campaign reconciliation, invoicing and recovery 
• Explore Fintech partnerships for Loans, Insurance, Mutual Funds etc
• Category management with regards  to Flights LOB- Airport Cabs, Rentals, Forex, Visa 
• Responsible for engaging with partners to identify new product opportunities & driving them to closure with internal stakeholders such as product/ tech / ops

The Business Manager- Search will be responsible for Campaign Management, Resource Management, Client Relationship Management and end to end delivery. Expert knowledge in various Social platforms like Facebook/ Instagram Ads, Twitter, Pinterest, Snapchat, Tiktok, Linkedin etc. 

If you can communicate well and work methodically as part of the team, we’d like to meet you. 

The goal is to inspire and attract the target audience.

• Ensuring quality delivery as per the defined SLAs  
• Primary point of contact for escalations; addressing issues and providing action plans  
• Ensuring optimal levels of resource utilization and keep the internal & external stakeholders updated  
• Drive team adherence to all the internal/ external tools and processes  
• Keep the team motivated through regular touch points/ team engagement activities  
• Detail-oriented with strong verbal, written, and visual communication skills for a variety of audiences (internal or external)  
• Lead, Mentor and (or) Quality Assurance for team members  
• Sense of ownership; very responsible for client budget management & performance monitoring  
• Keep up to date with industry news and developments; stay ahead of the competition by analyzing, keeping pace and regularly documenting Paid Social industry trends across web/mobile platforms and adopting new/best practices on an ongoing basis  
• Work closely with the team members/ supervisor to meet goals.  
• Assist in preparing pitches for new clients  
• Participate/ lead brainstorming and status calls with agency stakeholders  
• Drive new tests, analyze performance and provide insights on how performance could be improved  
• Strategic bidding & budget management oversight  
• Forecast market needs, planning product launches and campaigns  
• Strong knowledge and hands-on experience on online marketing tools and best practice  
• Team & Client management skills  
• Subject-matter-expert for Paid Social  
• Effective time-management skills  
• Strong analytical skills, critical thinker and problem-solving skills  
• Advanced Excel, Word and Power Point skills  
• Strong interpersonal and communication skills  

• Knowledge of different digital marketing channels is a plus 

Business Development Manager – FMCG, India

Direct reporting to: Director - Business Development, S.Asia

Direct reports: NIL

The Segment Manager for FMCG is a very pivotal role in the LPM business and will have full accountability for the incremental growth of the FMCG segment in AD South Asia. You will be entrusted to retain and grow the business and help gain share in the marketplace. 

The role involves working with brands in the FMCG industry and having C-suite as well as Packaging and procurement connects in these brands to drive AD business. In this role, you will manage and elevate the end-to-end engagement with brand owners and ecosystem partners in the FMCG space. You will be responsible to lead Avery Dennison’s market leadership in self-adhesive labels across all FMCG sub- segments.

As a Thought Leader and FMCG Segment - Subject matter Expert, you will further the penetration of existing FMCG label solutions with Brands as well as converter and printer OEM community and help develop new age solutions, while driving top line growth and margin enhancement. You will lead the mandate to identify unmet needs of the brands, gauge evolving customer expectations and liaise with external and internal ecosystems to convert it into viable techno- commercial offerings. Partnering with the Sales, Product Line Management, Sustainability and R&D, you will be responsible for linking the long term business strategy to a robust go-to market plan. 

YOUR RESPONSIBILITIES WILL INCLUDE:

• Accountable for market mapping and actively monitoring competitor strategies, Identify unmet need in the FMCG end user ecosystem and commercialize initiatives catering to the needs
• Be the catalyst of growth by leading development of strategic outlook, strategic & operating plans along with key initiatives to enhance market share & profitability
• Responsible for pipeline execution - Annual target achievements
• Collaborate actively with FMCG Sales Manager & Product Manager to deliberate on new product development and devise appropriate strategies for share gain from competition - Application identification, Converter tie ups , scale up plans etc.
• Active collaboration with fellow segment colleagues to develop and realize Decoration transfer pipeline 
• Actively collaborate with Product Management team for monitoring progress on BFI’s and exploring ideas for making compelling value propositions
• Collaborate with cross functional teams (R&D, Sales, PD etc.) for development of products, demand forecasting , pricing & maximization of profitability & market share
• Active Collaborate with Marketing Communications team to ensure that we are actively participating in industry events, deploying tools to run campaigns, deploy sales tools to enable better penetration for our FMCG portfolio.
•  

Key Responsibilities

1. Credit Management for OE & Tier Customers
2. Collection Forecasting, follow up with customers and ensuring payment receipts on due date.
3. Analyze open receivables for collection efforts.  Identify and resolve issues.  Ensure Measures in place to mitigate payment delays from Customers.
4. Establish and maintain regular communication with customers to facilitate periodic payments
5. Periodic Customer Reconciliation & communication to customers.
6. Work with Sales, Logistics & Taxation Teams to ensure customer commercial issues & complaints are handled professionally and on priority.
7. Ensure Purchase Order Terms and Conditions and Prices have valid approval and as per Agreement
8. Price Management in system and verification of Retrospective price amendments
9. MIS Reporting & Internal Controls.  Debtors Management & Ageing Review

Additional Responsibility

1. Responsible for Budgeting & Cost Control
2. Headcount Reporting & Controlling
3. Internal Controls for Sales Area

To successfully meet Service growth objectives by identifying and selling new PSA and O&M opportunities (along with renewal opportunities)

 Develop and continuously grow the new service contracts businesses to new and existing customer base assigned.  Ensure optimized sales and market coverage.  Ensure on time renewal of existing jobs within active period.  Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building.  Deliver revenue and profitability in the area of assigned responsibility.  Submitting quotations/proposals to customers in a timely and professional manner  Maintain constant field intelligence and feedback pertinent information on competitors’ activities, product, prices, business performance and promotional programmed  Ensure the highest standard of Service Quality are maintained at all times  Ensure timely reporting of sales activity, prospects and forecasts.  Develop and implement continuous improvement initiatives to support the overall service strategic objectives both short and long term  Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

Develop and continuously grow the new service contracts businesses to new and existing customer base assigned.  Ensure optimised sales and market coverage  Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building.  Deliver revenue and profitability in the area of assigned responsibility  On time live active jobs renewal.

Job Description

Submitting quotations/proposals to customers in a timely and professional manner  Maintain constant field intelligence and feedback pertinent information on competitors activities, product, prices, business performance and promotional programmes  Ensure the highest standard of Service Quality are maintained at all times  Ensure timely reporting of sales activity, prospects and forecasts.  Develop and implement continuous improvement initiatives to support the overall service strategic objectives both short and long term  Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management.

FY Plan  Service Revenue (New Service Contract, Renewal jobs) & EBIT  Customer satisfaction index  Conventional and new service business growth  Service Quality  Performance Appraisal Objectives

Preferred Educational Level: Degree onwards and/or relevant industry experience Experience Required: - 6+ years and above experience in CFS or HVACR industry service or sales function - Good communication, analytical, organizing & relationship management skills - Must be a proactive team player

Date Posted:

Country:

Location:

Job Title : Manager NE Sales (KAM)

Market penetration to grow company business with key accounts customers.

Generate new inquiries through cold calls and specific key client meetings.

Increase market share to meet company goals.

Increase margins aligning with company targets

Asset Management for better cash flow and post-order management.

Assist H.O. in Market surveys and product development

Surveys and subsequent approvals from the clients and further necessary actions to fulfill customer requirements.

Manufacturing clearance of jobs according to customer-specific requirements

Customer Relation Management Coordination with other departments to keep customers satisfied.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Your responsibilities as a Business Manager (Training):

• Trainer, coordinates and oversees internal and external Training operations. In addition, this position establishes and manages relationships between the Key internal teams, clients and other stakeholders.
• This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support.
• Primary responsibility is to ensure developing and delivering various training contents, coaching, and mentoring.
• Facilitation skills, semi technical skills, expertise in domain, operational alignment and ability to absorb project and update roll out communication to sufficiently transfer learning to operational staff.    
• Secondary responsibility is supervision, reporting and leadership.
• Should be willing to travel (domestic and/or International)
• Proven experience on Google Marketing platform preferred DV360, GA360 and TradeDesk
• Strong grasp of overall adtech space( Exchange, Affiliate, Ad servers, DSP, SSP, Analytics and other) including but not limited to ad serving, media planning and buying, tag management, analytics and reporting
• Hands on experience in online advertising whether at a publisher, agency, trading desk, Technology Company, or end-advertiser
• Should be able to support team by offering strategic architectural insight in client’s holistic digital advertising strategy
• Improve service delivery capabilities and team’s skills set and book of business via internal and external training program
• Experience with Adobe suite would be an added advantage
• Should be able to create customized training plans for New Hires (fresher’s & experienced) and existing resources
• Candidate should be able to design, plan and execute cross skill training for the existing resources from different capabilities (Social, SEO, Programmatic & E-Commerce)
• Should keep a track of all required platform certification across organization
• Should be able to provide learning through various forms of training i.e. through case studies, live cases, webinar and classroom trainings
• Candidate would be required to work with platform partners in Beta testing/new feature launch, and certification.

• Generate sales opportunities for the Johnson Controls HVAC Product range of in the assigned region to DC Vertical Customer Accounts.
• Achieve the allotted AOP / Sales Target assigned for the region.
• Provide accurate forecast for the month, quarter & year.
• Manage & forecast the Sales Pipeline.
• Develop & Deliver sales presentations that explain key technical aspects of JC products that will benefit prospective customers, consultants, PMC, channel partners & contractors.
• Negotiate offer and contract terms including legal, finance, payment and other terms and seek appropriate approvals as per the organization approval matrix.
• Be able to think independently and critically & suggest improvements that might lead to cost savings that could eventually result in improved profitability.
• Establishing new, and maintaining existing relationships with end-users, consultants, contractors, architects, etc.
• Research the industry / market for competitive intelligence on an on-going basis to know any upcoming changes / challenges that could impact the current or future sales.
• Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented.

Qualifications

• Candidate must have 8-10 years’ experience in selling HVAC products.
• Experience of having handled Customer Accounts in Datacenter Industry.
• Should have a strong understanding of GTM strategies for HVAC Products for Data Center Customer Accounts.
• Preferred to have understanding of cooling plant and related accessories for Datacenter Sites
• Strong market-connect in NCR region with leading HVAC consultants & contractors.
• Should have very good techno commercial negotiation skills.
• Ability to interface & influence other parts of the organization in positioning business case for pursuits.
• Good communication, inter-personnel & organizational skills.
• Should be proactive & flourish with minimal guidance.
• Strong networking skills.

Proficient in MS Office

The Sales Manager is assigned with the responsibility of identifying, establishing & managing the relationship with Distributors, Resellers, Converters & Printers and influencers of the industry.   

Leads a group of Individual Contributors to achieve/exceed sales targets for Avery Dennison within a designated region and in a manner consistent with the market practices, company policy and goals. Should have expert knowledge of the products responsible and a good understanding of the service offerings.  

Have in-depth knowledge of customer's needs and sharpened competitive knowledge and market trends. Works with all levels of customer management and develops long-term positive customer relationships, building loyalty and confidence in Avery Dennison as a preferred supplier. Is able to plan, assign work, motivate and coach the team while assuming responsibility for results of the team.

Key Competencies:

1. Analytical & Articulate 
2. Hard Working & Proactive
3. Self-Starter & Motivated 
4. Ability of Multitasking & handling all round expectations
5. Persistent , Process Oriented & care for Values & Ethics
6. Should be a team leader who can  lead by example
7. Should be proficient in Ms Excel & PowerPoint
8. Good Written & Verbal Communication Skills in English

Results and Growth

• Sales Manager will be responsible to achieve the planned Topline & gross margins targets (in % as well as absolute terms) as per AOP / IOP for the designated geography.
• Continuously work to achieve planned month wise Customer wise, Products wise annual agreed targets & desired account share & market share targets.
• This is a result oriented Team Leader role in terms of Distribution Management & Revenue Growth where he will be also responsible for the performance delivery of his all Distributors, Resellers as well as team members besides his own contribution
• Create revenue strategies, account plans and business processes for dedicated account management & delivery on revenue targets.

Sales & Distribution Management

• Contribute actively to the annual Sales planning for the region & plan for expansion of the region and conversion of the difficult or Competition aligned converters, Printers and resellers to Avery Dennison.
• Market approach should be to drive & monitor secondary sales across Distributors /Resellers as per month targets. 
• Responsible for conducting monthly reviews with all distributors to evaluate performance both on primary & secondary sales end and drive timely actions if something is amiss.
• Drive business health through metrics like new accounts opened, account share, market share, portfolio growth, DSO etc. Work on ensuring Minimum 95% collection MOM & timely settlement of customer claims if any.
• Recommend expansion and business growth strategies & will have to play an active role in negotiating & closing all complex deals. 
• Monthly Sales forecasting for active inventory planning & anticipate unfavorable variance in sales and provide inputs and follow-up actions to prevent/close the gap.
• Work on achieving the desired distribution reach by appointing State wise distributors as well as Resellers in all major “A” & “B” class towns and ensuring growth at individual Distributor / Resellers level year on year.
• Develop & build strong relationships with customers at all levels & maintain optimum call cycles to build customer relationships.
• Build deep understanding of the Eco System & work on developing relationships with key opinion leaders, thought leaders & OEM connect in the region and make engagement plan with them.
• Proactively identify Professional Education / products understanding gaps of Distributors and their people , work out ways to fulfill these needs through awareness programs , product portfolio sessions.

Opportunity Management

• Manage all opportunities in accordance with the Opportunity Management process, including the creation of Opportunity Plans, the scheduling of early wins in the Opportunity pipeline reviews.
• Continuously develop the account to ensure repeat business combined with a proactive focus on developing new business opportunities.
• Should maintain an opportunity pipeline 3 X the planned revenue as per AOP in SFDC & should conduct timely review on all opportunities for early closures. Minimize the Avg. Days to close & maximize hit rate for all opportunities in SFDC.

 Pricing / Profitability Management

• Should be able to derive best prices for both Primary & Secondary sales in order to meet the targeted TP % as per AOP.
• Should be able to effectively use Product mix improvement plans & value selling to maximize ASP & Margins.
• Should also be able to monitor distributor secondary pricing without directly interfering in it to keep our offerings competitive in the marketplace.
• Should undertake strategies & sales campaigns as part of profitability improvement plans & should educate teams for profitability orientation from time to time.

Process Orientation & Reporting

• Leverage tools like key accounts management, Opportunity Management & Pipeline management for Sales Excellence.
• Improve forecasting process basis understanding of all projects & their requirements for better inventory turns & minimize airfreight expenses.
• Identify gaps in product offerings & continuously work on developing the right products for the markets along with the Product management team & NPD by sharing the right inputs & appropriate business cases.
• Work out & implement training calendar for conducting “Product Portfolio Sessions’ , “Technical Training Sessions” , “Sales Training Sessions” for Internal as well as external customers 
• Ensure strict adherence to Technical Complaint management SOP & ensure timely resolve of all customers’ complaints for smooth business & customer satisfaction.
• Ensure Quarterly account reconciliation of all Distributors & direct customers so as to take care of any surprises and all communications on deals, claims to be maintained in writing along with rightful approvals.
• Ensure that he & his team send / update all reports wherever required on a timely basis and be transparent in sharing all market trends with respect to pricing or competition.

Team Management

• Continuously Work on improving the talent pool by clearly indicating the a) Job requirements b) Success Criterion c) Skills & capabilities required for being successful in the role.
• Monthly & Weekly review of the agreed execution plan & actively initiate remedial action in the event of any gap or surprises as against agreed plans.
• Timely Completion of Organizational process tools like GPS for self and team members and leveraging the same for manpower quality improvements.   
• Planning timely Coaching sessions for the respective team members to identify & correct their limitations in skill set, understanding or execution capability.

Receivables Management: 

• Meet the Account Receivable Targets for the designated customers and in coordination with the finance team.
• Responsible for Quarterly reconciliation key customers account in association with the finance team.
• Minimize the risk of loss in business due to undue credit exposure.

Customer & Service Programs: 

• Leverages these programs to offer a differentiated value to customers and create new benchmarks on service offerings.
• Leads the implementation the customer programs like Technical Training Sessions, Sessions, Portfolio Sessions
• Review mechanism with project Trackers & Customer Scorecard.

Competitive Environment & Market Intelligence: 

• Monitors the competitive landscape on a continual basis & devises competitor strategies proactively to protect & grow the company’s market share in the region.
• Ensures the internal organization is updated about the competitive environment dynamics & changes on a regular basis.

Sales Expenses Budgets & other Compliances:

• Ensures the sales plans are met within the agreed expense budget.
• Should be able to submit / project all promotional budgets for the territory/segment including Road Shows, Exhibition / events participation in line with the media plan of the business.

ABOUT YOUR ROLE:

Sales  Manager  is responsible for developing & executing overall growth strategy for the defined region and segment in consultation with the commercial lead  by implementing internal and external activities. Person will help to maximize share and sustainable business growth, in line with the agreed targets. Sales Manager strives to maximize customer satisfaction & create a differentiated brand value for the relevant segment.  

Sales Management & Business Development:

• You are expected to meet/exceed Sales Targets( both on revenue & profitability), Customer wise/Products wise as per yearly/quarterly/monthly plan. 
• You will manage & keep track of primary and secondary sales customers wise & work towards achieving the targeted growth across all customers.
• Should work on maximizing the market Share & account share by driving the targeted Share gain targets.
• Work With Converters & end Users (RCF, MCF, ICF, Zonal Workshops, Tier 1 vendors and potential Railways business models,  to create the healthy opportunity pipeline to meet the targeted business growth.
• Work with prospective customers to identify unmet needs, implement initiatives to meet those needs.

Role and responsibilities:

• Establish and maintain a deeper connection with the Railways business value chain -  RDSO, Railway board, Coach Factories, Locomotives, workshops,  along with converters & should be able to manage effectively with Key  account management approach.
• Establish appropriate and optimized converter network to drive Railways business
• Ensure right engagement with all key decision makers at cross functional departments of Railways ecosystem.
• Must generate and bring up an individual PU’s/workshop/Zone wise project pipeline and create an overall healthy funnel with min. 4X of the incremental growth required.
• To launch and introduce new products & technologies ensuring specifications for sustainable and long term growth.
• Leverage complete AD portfolio including Mactac , window films for share gain & new specifications with PU’s/RDSO.
• Should be aware of Tenders bids/spec. preparation & approval process at Indian Railways and ensure the right methodical approach to be followed in complete ethical manner as per working practices of Avery Dennison.

Customer Responsiveness:

• Leads the implementation of the latest tools, processes to effectively drive Sales & Customer management. Example – SFDC & Sales Management.
• Should be able to build & maintain relationships with Converters and resellers of the territory and other stakeholders of the ecosystem and continuously work on growing the connection.
• Continuously explores opportunities for driving higher efficiency & output keeping the customer responsiveness goal in mind. Strives to conceptualize & implement new processes to meet this objective. 
• Customer Complaints: Ensures that all customer complaints are attended to & closed promptly in line with the defined target for the year. All internal actions are  taken to meet the complaint closure goal

Receivables Management: 

• Meet the Account Receivable Targets for the designated customers and in coordination with the finance team.
• Responsible for Quarterly reconciliation key customers account in association with the finance team.
• Minimize the risk of loss in business due to undue credit exposure.

Customer & Service Programs: 

• Leverages these programs to offer a differentiated value to customers and create new benchmarks on service offerings.
• Leads the implementation the customer programs like Technical Training Sessions, Sessions, Portfolio Sessions
• Review mechanism with project Trackers & Customer Scorecard.

Competitive Environment & Market Intelligence: 

• Monitors the competitive landscape on a continual basis & devises competitor strategies proactively to protect & grow the company’s market share in the region.
• Ensures the internal organization is updated about the competitive environment dynamics & changes on a regular basis.

Sales Expenses Budgets & other Compliances:

• Ensures the sales plans are met within the agreed expense budget.
• Should be able to submit / project all promotional budgets for the territory/segment including Road Shows, Exhibition / events participation in line with the media plan of the business.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Summary of position:

Engineering Manager will be part of the Enterprise Data Management organization within American Express Global Business Travel (GBT)’s Technology function. It is an important role that would own and manage a team of engineers for enterprise BI Platform and Analytics,

What You’ll Do on a Typical Day :

• Manage and lead the BI Engineering team and work closely to create technical solutions and provide direction.

• Create a product vision and strategy, as well as a long-term and quarterly roadmap, to achieve the product vision and make an impact by improving efficiency.

• Effectively support multi-work stream engagements, prioritize client requests, and work objectives leveraging appropriate project management methodologies and tools such as project plans and issue logs.

• Manage a geographically diverse team of resources across USA, Canada, UK, and India

• Act as an escalation point and lead in removing impediments to achieving goals and objectives.

• Drive innovation and manage teams within a fast paced, agile environment.

• Effectively manage issues and risks that arise during the lifecycle of the project/engagement.

• Coach, guide, and promote the creation of high-quality, clearly documented, and compliant deliverables across teams.

• Enable integrated teams to deliver technology-driven analytics solutions in support of key initiatives by working closely with product & project managers and developers.

• Collaborate within and across business units to prioritize, plan, and execute strategic goals.

What We’re Looking For :

• Minimum 10 years of total experience with a minimum of 5 years of relevant experience in analytical end-to-end solutions.

• Experience building and managing complex, large-scale enterprise function(s) with resilience.

• Good understanding of BI and Data Processing technologies like Tableau, Alteryx, Python, Redshift/Snowflake.

• Excellent communication and problem-solving skills

• Bachelor’s degree where course work could include (either): Statistics, Computer Science, or Information Technology. Candidates with master’s preferred

• Experience in designing, developing, and maintaining applications.

• Experience in writing requirements specifications and collaborating with engineers and designers to produce a high-quality product.

• Experience designing multi-tier web application architecture.

• Knowledge of Project Management Tools like Azure DevOps/Jira

• Strong understanding of development using HTML5, CSS/SASS/SCSS and JAVASCRIPT, Django & Rest Framework.

• Good knowledge of Python, SQL, and Tableau

• Travel domain knowledge is a plus.

• Ability to deal with ambiguity and present/discuss work results in a compelling manner.

• Team player, Flexibility/ability to adapt in a dynamic environment.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!