Total 407 Quality Assurance / Control job vacancies in MPA-Tanjong Pagar Complex Block

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Key Responsibilities

Developer:

• Design the solution and develop the software using waterfall/Agile methodology.

• Perform investigation, troubleshoot issues by developing scripts, SQL queries.

• Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

• Provide estimates for stories during sprint planning for Agile project.

• Convert acceptance criteria into automated unit tests cases.

• Support production issues and duty rotation for after-office-hours support

• Champion Agile technical practices such as test-driven development, pair programming and refactoring

• Involve in application deployment to the various environments. Tester:

• Understand the requirements from internal and external stakeholders’ groups and work with the development team to define and improve the build system quality.

• Review stories or requirement specs to ensure that requirements stated are correct, unambiguous and verifiable.

• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.

• Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame.

• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.

• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.

• Conduct system integration tests with other parties, validate the output and expected outcome e.g. data to and from other parties’ systems and feedback on improvement requirement.

• Conduct extensive manual functional /exploratory testing, including browser testing.

• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.

• Conduct application performance and security testing to ensure we have a robust and secured system in place.

• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.

• Demonstrate the tested stories during Sprint Review and prepare production show case to show the completed stories tested.

• Preferably to have passed the ICT Assessment Certification for Software Developer conducted by NUS-ISS.

What we are looking for

• Good understanding and completion of projects using waterfall/Agile methodology.

• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Hands-on experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Demonstrate knowledge of creating packaging / build scripts with Docker etc.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be a good to have.

• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

EA License # 14C6941

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

(CENTRAL REGION) - Near Paya Lebar

Highlights:

• Construction industry background is a must
• Project cost control

Job Responsibilities:

• Manage full set of accounting operations and monthly closing activities

• Liaise with external auditor on statutory audit

• Prepare audit schedules and handling queries

• Provide corporate secretary for tax filling of annual returns and tax enquiries

• Liaise with corporate secretary for preparing annual returns, resolutions etc

• Other accounting duties as require

Job Requirements:

• From Construction company
• Experience in handling cost control for project

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Overall Responsibilities:

• Perform incoming inspections/analysis or 1st article inspection on raw materials/components according to written procedures and spec control drawings.
• Maintain instrument calibration system, documentation and procedures
• Will apply world-class techniques (Six Sigma, Anova, Taguchi, SPC, Gauge R&R etc.) to ensure the development of robust, predictive quality systems which are easily transferable and maintainable in a production environment.
• Prepares and utilizes basic hand tools and machines including but not limited to power screwdriver, ruler, soldering iron, clamp machine, heat gun, solder pot, crimpers, pinning machine and automatic wire striper.
• Manage and maintain the QA laboratory.
• Support the internal/supplier auditing function to ISO Quality System requirements. Audit/review/approve final product/assemblies prior to acceptance into finished goods inventory; process associated shop folder documentation.
• Coordinate the day-to-day inspection support for validation requirements and ensure completion of inspection requirements to ensure timely completion of project timelines.
• Create Certifications of Analysis/ Conformance, as required.
• Meet daily quality inspection output & quality requirements.
• Perform any other duties assigned by superiors.

Requirements:

• Minimum ITE/ Diploma preferably in Engineering courses
• Basic understanding/ reading of CAD drawings
• Microsoft Office skills required.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

The Company

Our client is a leading FMCG and global technology services provider with a commitment to innovation that enhances quality of life. Their diverse portfolio encompasses mobility solutions, industrial technology, consumer goods, and energy and building technology. They have a replacement counsel role covering ASEAN member countries. The region’s business focuses on delivering connected solutions that integrate sensor technology, software, and services.

Responsibilities

As a Compliance Counsel within the APAC Compliance team, the role will report directly to the Regional Head of Compliance. Primary responsibilities will include:

• Advisory Role: Provide compliance guidance to management and team members on a variety of topics, ensuring adherence to local laws and regulations. Participate in projects, offering support during due diligence and integration phases.
• Monitoring and Control: Oversee the compliance management system, conducting internal investigations of potential regulatory violations and recommending appropriate actions. Evaluate and improve the effectiveness of our compliance programs.
• Risk Management: Identify and assess compliance risks, focusing on anti-bribery and anti-corruption measures. Collaborate with local management to promote a strong compliance culture.
• Training and Communication: Develop and deliver training sessions on compliance topics, ensuring awareness and understanding among employees. Facilitate effective communication regarding compliance issues within the organization.
• General Support: Undertake additional responsibilities as assigned by the Regional Head and maintain a willingness to travel as necessary.

Requirements

• Ideally a commonwealth lawyer but open to non-qualified legal and compliance professionals (law degree upwards). At least 5 PQE equivalent in terms of experience.
• Relevant experience in legal, compliance, internal investigations, preferably within a multinational corporation.
• Broad knowledge of anti-corruption and anti-bribery laws and regulations.
• Strong English proficiency, both written and verbal, with the ability to communicate clearly and concisely.
• A high level of integrity, analytical skills, and problem-solving capabilities.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and meet tight deadlines in a fast-paced environment.
• Strong interpersonal skills, enabling effective communication across all organizational levels and cultural contexts.
• A self-starter who is confident in decision-making and can work independently while being a collaborative team member.

If you are a proactive professional looking to make a significant impact in a dynamic corporate environment, we encourage you to apply!

Responsibilities

• Manage and optimise utilisation for the vessels within Region XXX across all allocation scopes (trades), all Geo Froms for full and empty containers
• Responsible for Allocation and Capacity Management on designated Ship Systems / Trades
• Creation of Voyage Allocations and Customer Allocations as per alignment with TM Pricing & Steering
• Define allocation management steering measures to control the booking uptake in line with the trade strategy (e.g. managing contribution baselines for cargo acceptance)
• Monitor and predict the voyage utilisation based on booking developments and initiate corrective measures where required
• Monitor key connections between services at transshipment ports and initiate corrective booking acceptance measures where required.
• Monitor the uptake and follow up with relational TMPS and internally with TM Cargo Controllers handling other SSYs
• Handle waitlisted shipments
• Prioritise cargoes for loading/shut out when required considering commercial rules as well as operational and cost aspects
• Drive the performance for the Cargo Control KPIs – utilization, QP3 fast booking response, QP7 Loaded as booked and dwell time reduction
• Reduce operational costs resulting out of our cargo flows to a minimum (renominations, storage)
• Liaising with ship planners (own or partner line) on space related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc)
• Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines
• Liaise with QSCs and GCC for Customer Service related topics (e.g. vessel balancing) as well as Cargo Operations topics (e.g. terminal build up, load lists)
• Cooperate closely with TM Pricing & Steering and the Commercial Organisation (e.g. Global Account Management, Commercial Steering) regarding booking development and respective market situation
• Liaise with the Commercial Organisation (Regional Commercial, Global Sales) regarding uptake performance push
• Consultation on required schedule recovery measures in collaboration with Operations
• Create tactical forecasts where required as per joint working procedures considering expected booking development also on connecting services
• Provide input to capacity requirements when needed e.g. shuttle or feeder space requirements.

Job Requirements

• Degree in Shipping, Transportation or related discipline
• Minimum 3 years’ experience in liner shipping/ transportation industry
• Operational background and Trade Management or Commercial Steering experience welcome
• Comprehensive knowledge about HL applications (FIS, Qlik.) (Advantageous)
• Proficient in MS-Office products (Excel, PowerPoint)
• Analytical, systematic and efficient way of working
• Motivated, proactive and reliable
• Willing to take ownership of tasks and responsibility
• Teamplayer with strong communication skills
• Excellent negotiations skills and assertiveness
• Acceptance of flexible working times also on holidays/weekends
• Experience in dealing with different stakeholder groups
• Ability to develop and implement new concepts and structures
• Knowledge about Hapag-Lloyd’s global product offering (Network & Partners) (Advantageous)

☑ 2 months contract - NOT CONVERTIBLE

☑ Mon-Fri, 8.30 am – 5.30 pm

☑ West, very accessible

☑ Familiar with excel and word document

• Update the innovation document/forms/specifications into Management system

• Linking of all the documents to relevant procedures

• Checking the completeness and accuracy of documents

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen

EA Personnel Reg No: R1653801

(CENTRAL REGION) - Near Paya Lebar

Highlights:

• Construction industry background is a must
• Project cost control

Job Responsibilities:

• Manage full set of accounting operations and monthly closing activities

• Liaise with external auditor on statutory audit

• Prepare audit schedules and handling queries

• Provide corporate secretary for tax filling of annual returns and tax enquiries

• Liaise with corporate secretary for preparing annual returns, resolutions etc

• Other accounting duties as require

Job Requirements:

• From Construction company
• Experience in handling cost control for project

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Location: Gul Circle (working distance from MRT station)
• 5 days works (Monday - Friday)
• 2 shifts (AM: 8am-5pm, PM: 9pm to 6am)
• Basic + AWS + VB
• Must have hands on experiences in Faro Arm/ CMM

Main Objectives:
Reporting to the QA Supervisor, you will provide assistance in maintaining highest quality standard in gauge room activities and manufacturing processes meet technical specifications and Hunting quality program.

Responsibilities:

• Setting gauges and preparation /issuing of inspection sheets and gauging procedures
• Perform incoming check and verification of raw materials, customers supplied materials, sub-con operations and instruments:
  1. Dimensional verification
  2. Hardness check
  3. Mill Certificate Verification
  4. VTI
  5. Short term rental gauges
• Perform final check on finished parts and routers/documentation/inspection sheet ensuring compliance to licensor’s / customers’ requirements
• Conduct scheduled daily phosphate titration test and monthly coupon test
• Perform threading inserts verification
• To raise Non-Conformance / Incident Reports on discrepancy discovered
• To conduct internal process audit
• Responsible for maintaining the integrity of gauge room
• Responsible for ensuring work is carried out in accordance with documented procedures

Knowledge & Skills:

• Gauging and measuring instruments knowledge and skills
• Ability to work under pressure to tight deadlines
• Analytical and creative approach to problem solving
• Ability to communicate effectively on all levels with good management and leadership skills
• Ability to work under owns initiative with minimal supervision

Qualifications:

• Relevant Industrial Quality Training Certification
• GCE ‘O’ less than 3 passes or equivalent
• Min 18 – 24 months related experience within OCTG production environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref13@trustrecruit.com.sgor please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description

1. Understand the product roadmap and ensure that testing is conducted as per the QA process.
2. Work closely with the test lead to devise test strategies for the applications/projects assigned. Ensure that the test strategy is implemented as per plan.
3. Adhere to the QA process, frameworks, principles, and guidelines always
4. Have good knowledge and hands on experience of agile testing methodology
5. Ensure that to Sprint/Project timelines are met and any deviations are resolved with the scrum master or reported to the test lead for resolution.
6. Ensure that all deliverables including but not limited to feature files/test cases, test results, automated test scripts, automated regression test results etc., are submitted timely and reviewed by the test lead.
7. Ensure that all domain, application, functional and technical issues are duly to the test lead for necessary advice, resolution, and support.
8. Regularly attend all scrum ceremonies - daily stand up, sprint planning, retrospectives for assigned application/project.
9. Ensure that realistic estimates are provided during Sprint Planning.
10. Ensure that all test artifacts are uploaded to Zephyr/Test Management Tool and Teams in adherence to the QA guidelines.
11. Share EOD status and sign off requests in the standard formats for test lead approval.
12. Ensure that all QA KPIs are met, and regular evaluation is conducted with the test lead to ensure that the squad is on track.
13. Constantly ideate and come up with innovative solutions to improve the effectiveness & efficiency of QA capabilities
14. Work closely with the test lead to implement new solutions and recommend improvements to the existing processes and frameworks based on regular feedback gathered from the team and from own experience.

Skills Required
1. Education – Bachelors or higher degree preferably in Computer Science or IT
2. 6-8 years of experience in automated functional testing of various types of applications having components ranging from UI, API, DB etc.
3. Minimum 5 years of hands-on testing & automation experience on dashboards, reporting, workflow, or related applications both from frontend and backend covering functional, E2E, exploratory, performance & stress tests.
4. Highly proficient in test automation development using Java, Selenium WebDriver, Cucumber, REST-Assured, JMeter (or similar load testing tools)
5. Hands-on experience building CI automation pipelines using Jenkins
6. Excellent time and priority management skills
7. Excellent written & verbal communication, and analytical skills

Job Responsibilities:

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using automated testing tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Monitor debugging process results
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• Coordinate with development team/project management team for smooth SIT/UAT
• Perform other duties as assigned

Qualifications and Profile:

• Tertiary degree in Computer Science, Engineering or a related subject
• At least 4 years of working experience in Software Testing (Web Application/Mobile app)
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Experience working in an Agile/Scrum development process
• Experience testing knowledge within the Fintech / Trading / Crypto space
• Hands-on experience with both white box and black box testing is a plus
• Experience with automation testing is a plus
• Self - starter and work independently with minimum supervision under fast-paced environment.
• Having working experience within the trading, financial, crypto industry is preferred.
• Having domain knowledge in blockchain technologies, capital markets technology and financial payments technology would be advantageous.

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Risk and Compliance Officer (Commodity Trading)

The Risk and Compliance Officer in Commodity Trading is responsible for ensuring that all trading activities adhere to regulatory requirements and internal policies. This role involves assessing and mitigating risks associated with commodity trading, including market, credit, and operational risks. The officer monitors compliance with relevant laws and regulations, implements risk management strategies, and ensures that trading practices align with legal and ethical standards.

Roles & Responsibilities

• Ensure that the Company conducts its business in full compliance with all local and international laws and regulations and the Group's internal guidelines and standards that are relevant to its industry

• Monitor the commodity trading activities on an ongoing basis to ensure that risk levels are within acceptable limits. Generate regular reports to provide insights into the current risk exposure, and any deviations from established risk thresholds

• Develop risk management strategies and monitor the Company's overall trading and hedging exposure

• Reconcile the monthly risk report with information received from front office and accounting

• Establish professional standards, best business practices, and internal systems of control

• Communicate and report risk management related issues to GM of the company

• Develop and regularly audit company procedures, practices, and documents to identify possible weaknesses or risk

• Perform periodic reviews to assess the effectiveness and efficiency of internal controls measures of the Company

• Create and manage effective corrective/preventive action plans in response to audit discoveries and compliance violations

• Undertake special projects, ad-hoc audits, process reviews, fraud investigation or similar on request

• Ensure compliance with local and multi-national sanctions programs and anti-money laundering regulations

Minimum qualification

• Minimum 3 years of risk management experience, ideally with commodities trading companies

• Have knowledge and good understanding about physical commodity trading (especially metals), including incoterms, different payment terms, risk mitigation measures for international trade

• Minimum Bachelor of Business (Economics & Finance) are preferred or equivalent qualification

• Fluency in oral and writing Chinese (to communicate with colleagues in China) and English.

• Sharp business acumen (including ability to assess risk and appropriate levels of return), excellent

interpersonal skills and multi-cultural awareness and sensitivity.

• Significant experience in managing stakeholders across business and different entities

• Proficient in Microsoft Excel, Word and PPT

What We Offer

· Competitive salary and benefits package.

· Opportunties for professional growth and advancement

· A dynamic work environment where you can be part of a globally recognized team.

How to Apply:

Please submit your resume and cover letter to limhengmin@dzky.cn by 15/11/2024. We thank all applicants for their interest, however, only those selected for an interview will be contacted.