Total 6 Quality Assurance / Control job vacancies in London, EC1V 2PD

Administration & Customer Support for our International Student Recruitment Team
QA Higher Education, fulltime 12 month fixed term contract
London or Birmingham based, Hybrid Working (mainly at home)

Do you have a background in education administration or recruitment administration or perhaps you have dealt with student admissions or enrolments? Are you used to a fast-paced role where attention to detail, ability to multi-task and have good IT skills are a must? If so, we have the perfect opportunity for you!
About our role: (FULL TRAINING PROVIDED) As Administrator within our International Student Recruitment team, you will be responsible for the full admin journey of the international student application process from initial enquiry through to enrolment onto our undergrad or postgrad courses here in the UK.
Here's some of what's involved: (click through to see the full JD)
Provide first class customer service to our partners, agents and students.
Create sense of engagement with students and their admissions process
Advising on payment methods (by card, BACS, on campus or loan letters) chasing and taking outstanding payments; responding to student's concerns and understanding competition from other institutions
Ensuring regular contact to maintain students' commitment
Maintaining unconditional pipeline up to date, i.e. cancelling and deferring applications, understanding reasons behind it. Reporting to a wider recruitment team

Bring your experience:
Previous experience working within a university or in higher education very desirable.
Customer-focussed driven with customer service experience
Planning and organising activities of self and/or others.
Self-Starter, quick to take the initiative and spot new opportunities
Excellent communication skills, both verbal and written
Strong customer focus, committed to ensuring delivery of excellent service standards
Ability to work to given deadlines
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities at QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.

#highereducation
#administrator
#london
#studentapplications
#studentrecruitment
#birmingham
IND01
#IND01

Senior Service Delivery Specialist (Apprenticeships)
Home Based/Hybrid (some customer facing travel required) 

About QA:
QA believes the future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.
QA delivers tech learning solutions for cutting-edge skills development, flexible training options, and expert-led courses to drive innovation. We do this across 4 modalities, Apprenticeships, Instructor-led training, self-paced training and hands-on labs.

Job Purpose:
Engaging with senior stakeholders within the customer organisation, acting as a trusted advisor and maintaining strong relationships.

A Day In the Life:

• Liaise internally with colleagues to ensure all quality standards are achieved
• Collaborate with internal colleagues to meet milestones and uphold quality standards.
• Support with contractual risk areas, overseeing and monitoring customer contract commitments and KPIs, as relevant.
• Drive process improvements to enhance efficiency and service delivery.
• Create and maintain project plans and track progress to ensure successful delivery of projects
• Maintain strong relationships with members of the client team
• Interrogate relevant systems to produce insightful reports for clients to support the management of their programmes and events
• Raise issues that risk project delivery and/or agreed costs and timescales
• Escalate risks to ensure appropriate action is taken to mitigate them
• Deliver high levels of customer service to assist the wider sales team in developing strategic client  
• Your role will also involve identifying and mitigating risks, initiating process improvements, and maintaining strong relationships across QA to support overall objectives. 

And what can we offer you?

• Competitive salary with a whole host of excellent benefits!
• 3 full training days from a wide range of courses
• Continuous performance development
• 2 days off for charity work
• Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
• Work with some of the biggest brands there are!

Equal Opportunities:
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.

At QA, we're 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it's our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.

#LI-TH1 #LI-Remote

A top legal 500 law firm based in the City is seeking a Compliance Co-ordinator, paying up to £40,000 plus benefits, to join their growing team.

Initially the role will be working on a hybrid basis, 3 days in the office and 2 from home which will then change to 2 days in the office and 3 from home after probation.

The position of Compliance Co-ordinator will provide comprehensive administrative support to the Head of Compliance and Senior Compliance Advisor. as well as the rest of the firm.

Duties will include the following:

• General administrative support for the department e.g. filing, photocopying, scanning, printing, binding, post distribution, typing, receiving of phone calls
• Organising meeting and diary assistance for the Head of Compliance and Senior Compliance Advisor
• Assisting with the Lexcel Independent File Reviews and Lexcel Annual Maintenance Assisting with the firm's online training and identifying staff who have not completed their training
• Updating various Compliance registers
• Monitoring the firm's Compliance Policies and assisting with updating them
• Assisting with the firm's annual CQS re-accreditation
• Conducting AML/CDD of varying levels of complexity across a range of sectors, practices, and jurisdictions on all new and appropriate existing client instructions in a timely and efficient manner
• Anti-Money Laundering - assisting with implementing and conducting Know Your Customer (KYC) process
• Performing due diligence checks on new and existing counter-parties to identify risks and ensure compliance with applicable laws and regulations
• Assisting members of the team with research projects and day-to-day compliance with AML regulatory matters as they arise
• Administering ongoing monitoring, enhanced due diligence and sanction regime procedures.
• Participate in internal audits and compliance reviews.
• Any other duties as may be requested from time to time by the Head of Compliance or the Senior Compliance Advisor

The ideal candidate will come from a compliance background and have ideally worked within a law firm or within a similar industry. You will understand the structure of law firms, working closely with partners and Solicitors, as well as audit and accreditations processes. The knowledge of Lexcel and use Partner for Microsoft would be advantageous.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Do you want to wow our customers and employees at The O2 by keeping them safe?

Want to join a company named in the Sunday Times Best Places to Work 2024?

We are looking for a Control Room Operator to join our amazing Security team at The O2.

In this role you will

Provide The O2 with a professional, effective and efficient control room service
Support emergency procedures and the Senior Controller during major incidents.
Operate all control room systems
Support our Security Strategy
We are looking for someone who

Is a SIA CCTV Operator with relevant Control Room Experience
Has experience of working in a customer service environment and is committed to working to high standards and providing the highest level of visitor care
Thrives in a very busy environment and maintains patience and empathy even when working under pressure
Has good computer literacy, including all Microsoft Office applications and the ability to grasp new systems quickly
Is experienced in handling radio and telephone communications
A real team player, you will collaborate with teams across The O2 to achieve our goals of keeping everyone safe.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. This is a shift based role, working either days or nights.

So why apply?

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Named in The Sunday Times Best Places to Work 2024, why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

Our benefits can be found here: AEG Benefits



Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

Disrepair Inspector
East London
£26p/h - £30p/h
Repairs and Maintenance

Daniel Owen are proud to be representing a well-known social housing company based in the East London area who are looking for a highly skilled Disrepair Inspector to join their team.

They are looking for an experienced Inspector who is experienced in overseeing legal disrepair cases.

• To ensure appropriate commercial controls are in place and adhered to
• Control the commercial aspects of the supply chain gearing maximum leverage and work seamlessly within the business
• Responsible for overseeing some members of the team
• Firm Understanding of Schedule of Rates for Building Works and disrepair building maintenance surveying background would be desirable
• Previous experience working in the social housing/local authority sector
• Strong team player with excellent communication skills
• Proactive approach to work
• Proven track record for being Reliable and punctual
• Must hold a driving licence and have access to a vehicle

Key Knowledge:

• Social Housing, Building Contractor and local authority industry knowledge
• IT and Excel Literate

If this sounds like a role that suits your profile, then feel free to get in touch.

Your new company
Media company / Entertainment industry
Your new role
QA Engineer
What you'll need to succeed

• Proficient in programming languages such as Python, Java and C#
• Experience in Automation Testing: Selenium, JUnit, Test NG
• Prior experience in the media industry would be beneficial.
• Experience with front end testing on websites

What you'll get in return
An opportunity to work for a media company in London
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk