Requirements:

● Should have minimum of 3 years of experience working BigData technologies
● Good Programming skills.
● Hands on Experience in Automating Backend Applications (e.g. db, REST API's)
● Hands on experience with Automating any backend applications (e.g db, server
side).
● Knowledge of relational databases and SQL
● Good debugging skills.
● Strong working experience working in Linux/Unix environment.
● Strong understanding of testing methodologies.
● Hands on experience in working on Big Data technologies like Hadoop, Spark
● Hand on experience in working with ETL Testing
● Hands on experience in QA Automation Framework development & Design & Strong hold on data structures.
● Preferred language Python/Shell Scripting
● Strong Understanding of OS and performance benchmarking
● Quick learner and good team member with positive attitude.
● Good verbal and written communication skills.

Duties and Responsibilities:

● Testing big data ingestion and aggregation flows using spark shell and related
queries
● Developing automation framework using programming languages such as python
and automate the big data workflows such as ingestion, aggregation, ETL processing
etc
● Debugging and troubleshooting issues within the big data ecosystem
● Set up the Big data platform and Hadoop ecosystem for testing
● Define test strategy and write test plan for the data platform enhancements and new features/services built on it.
● Define the operating procedures, service monitors and alerts and work with the NOC team to get them implemented.
● Responsible for system & performance testing of the data platform and applications
● Solve problems and establish plans and provide technical consultation in the design, development and test effort of complex engineering projects
● Review product specifications and write test cases, develop test plans for assigned
areas.
● Identifies issues and technical interdependencies and suggest possible solutions.
● Recreate complex customer and production reported issues to determine root cause and verify the fix.

Qualifications:

Primary (Mandatory) Skills:
QA with good hands on experience with Unix/Linux
QA experience in Networking and/or Big Data domain.
Automation experience into Python.
QA Methodologies understanding.

Secondary Skills (Good to have):

Experience in Big data platform & data analytics testing is an advantage.
The Senior Software Engineer will have the end to end ownership of feature starting from
testing, automation (if applicable), deployment and helping with monitoring of the feature(s)

Experience: 3+ years in Automation testing

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The Flex Control Tower - Lead will be based in Bangalore.

What a typical day looks like:

• Driving & Monitoring customer SLA at daily level
• Driving ASP (Authorized Service Partner) and Monitoring E2E call
• Preparing Daily RCA (Root cause Analysis) report and taking corrective actions
• Attending Daily and weekly SLA review call with Brand
• Handling team and monitoring daily TAT performance
• Monitoring daily calls closures in CRM
• Driving sNPS (Service Net Promoter Score) with ASP
• Provide training to ASP / Engineer / Internal team on CRM and other process related changes.
• Proactively follow-up with ASP for SLA breached cases for closures.
• Hold daily meetings with team on performance review and take corrective actions.
• Driving ASP for RTV / Defective clearance as per agreed SLA.
• Respond to all escalations from Internal and external customers.
• Mentoring and developing the team.
• Handling of customer escalations (Data analysis, Immediate resolution, RCA, CAPA submission etc.)

The experience we’re looking to add to our team:

• Computing Knowledge: Well versed with operating Computers, working on Excel sheets for data analysis, reporting, interested to learn unknown areas with self-initiatives.
• Languages: English, Hindi, Regional language
• Communications: Good communication skills to work with Flex Internal team, ASPs, end consumers and Brand
• Process Oriented approach to work, resolve any challenges, Customer FIRST mindset
• Skills to work with Cross functional team and work for a solution with solution mindset, interpersonal relationship is very important.
• Travel: Willing to travel within City, if required out site city is important based on the business needs
• Working Hours: Willing to work on Flexi hours, Field support is not surely 9AM to 6PM job
• Working days: Standard working days are Monday to Saturday, willing to work on Sundays, avail Comp off
• Minimum 5 year of experience in Service Operations, managing E2E call management, driving customer SLA
• Experience, Skill Set: Working with reputed IT, Automation, Consumer electronics companies directly on or with their National/Regional Service Providers for Field support

What you will receive for the great work you provide:

• Health Insurance
• Paid Time off

PL17

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Evolent is looking for an Analyst, Quality Assurance (QA). This position is integral to the Customer Service Organization (CSO) team. This individual will play a critical role in executing Evolent’s mission by ensuring that customer service team members provide quality service in line with our objectives, values, and standards.

The Analyst, Quality Assurance will report directly to the Director, Contact Center Performance and Workforce Management. This position is responsible for conducting audit activities of the Evolent CSO Contact Center. This includes utilizing the evaluation program which analyzes critical performance metrics and behaviors to maintain the high-quality customer experience we offer to our Health Plan partners and their members, providers, and other constituents.

Responsibilities

• The Analyst, Quality Assurance monitors and conducts audits with the aim to measure elements that have the highest impact to the CSO to ensure continued productivity, product knowledge, contact center operations and quality standards are met.
• Analysts are required to meet established performance metrics.
• Provides on-going feedback including formal one-on-one coaching and immediate feedback sessions with customer service agents; conducts collaborative feedback sessions with CSO leadership including Supervisors and Team Leads to reinforce learning and process improvement opportunities.
• Works in partnership with operations leadership in improving performance in the contact center, analyzes and identifies opportunities for improvement from monitoring activities, provides actionable insight for performance improvement, and offers possible solutions.
• Partners with Training and Development regarding training needs of new and/or current Customer Service team members; assists in the training on QA processes, proper call handling and maintaining call standards, requirements, expectations, and processes for contact center operations.
• Conducts calibration sessions with CSO Leadership to further develop and coach team members.
• Collaborates across the performance management team to ensure audits are consistent and accurate across the team.
• Acts as a subject matter expert for areas handled by the contact center.
• Accurately input statistical data into the QA reporting tools and assist with monthly compilation of data for client reports; reports statistical data and analysis on results.
• Collaborate with other QA colleagues to improve the overall effectiveness of the QA process.
• Bilingual QAs: Assist with assessment and evaluation of second language fluency of potential new hires.
• Other duties as assigned.

Qualifications

Required

• 2-4 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• Possess analytical skills and can read and interpret data.
• Ability to problem solve and formulate solutions.
• Flexibility in handling multiple job responsibilities.
• Organize and prioritize time and daily tasks.
• Ability to multi-task and pay close attention to detail.
• Ability to work independently and as a part of a team.
• Ability to coach and mentor.
• Ability to learn and utilize computer software, QA tools/applications and ACD systems to perform job responsibilities.
• Excellent written and oral communication and presentation skills.
• Demonstrates exceptional active listening and communications skills.

Preferred

• Bilingual in Spanish and English.
• 4-6 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• 2-4 years of QA, supervisory or equivalent experience supporting customer service, call center or related departments.

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

​

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

1. Weekly Q-HSE Walk Roster

2. NCR drafting and submission (Register/Folder Update)

a. SQI update

b. Lesson Learned & Quality Alerts

3. QOC (Quality Observation Cards) improvement development

a. Digital development

b. Trend analysis

4. Quality rounds

a. Digital development support

b. Trend analysis

5. Package inspections

a. Focal for Inspections requests from project (SFP) to BV

b. IRN status

6. RFT

a. Company Q Champion activities monitoring

7. Topsides resident inspection team

a. Time writing focal point

b. Interview coordination

c. Vacation tracking

d. Packages Release Review Register and Fabrication Record Books

8. Quality Audits

a. Coordination

b. ToR preparations/ formatting, invitations, room bookings, site passes, inductions, transport

9. Quality Meetings

a. Planning

b. Recording (Scriber) MoM

10. Visual Management boards (physical/ digital)

a. Developing and maintaining “Quality” board

b. Progress tracking

c. KPIs

11. Actions

a. Tracking

b. Reporting

c. Daily Key Activities Summary from BV Platform to SHELL

12. KPI Reporting

a. Topsides Quality Reporting (including development of Power BI dashboards)

b. Repair Rates – Structural/Piping

Nice to meet you, We are Ascenda

Ascenda makes payments and banking rewarding! We are reimagining how the financial services industry builds deeper customer connections with innovative

rewards. Our premium SaaS solutions power loyalty for Fintechs and top-tier banks. Our clients include HSBC, Capital One, American Express, Virgin Money and Brex. With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning financial services propositions all around the globe.

We are seeking a highly skilled and motivated QA Automation Technical Lead to lead our testing efforts and drive the automation strategy for our organization. You will be responsible for designing, implementing, and managing the roll-out automated testing frameworks and tools to ensure the delivery of high-quality software products. You will

collaborate closely with cross-functional teams, including development, and product management, to define test automation objectives, prioritize testing efforts, and drive continuous improvement.

• As a QA Automation Technical Lead at Ascenda, you will:
• Develop and drive an automation test strategy and roadmap that aligns with
• organizational goals and objectives.
• Lead the design, development, and maintenance of automated testing frameworks, tools, and scripts.
• Define and enforce automation best practices, coding standards, and guidelines for the testing team.
• Collaborate with development and quality assurance teams to identify and prioritize test cases for automation.
• Coordinate with project managers and stakeholders to define testing requirements and ensure timely delivery of automated test suites.
• Conduct feasibility studies and evaluate new testing tools, technologies, and methodologies to enhance the automation infrastructure.
• Manage and mentor a team of automation testers, providing technical guidance, coaching, and performance feedback.
• Build up and develop the Automation team’s growth on skills development as well as defining hiring strategy.
• Collaborate with cross-functional teams to troubleshoot and resolve complex automation issues and provide recommendations for process improvements.
• Stay up-to-date with industry trends, emerging technologies, and best practices in test automation.

Job requirements

• Proven experience (8+ years) in automation testing, including designing and implementing automation frameworks.
• Leadership and people management experience, and have built and scaled up QA automation teams in previous roles.
• Strong knowledge of software testing methodologies, tools, and processes.
• Solid understanding of continuous integration and continuous delivery (CI/CD) principles and tools.
• Proficiency in modern programming languages such as Ruby, Java, Python, or Golang, and experience with test automation frameworks like Cypress, Playwright, Selenium, Appium, or Robot Framework.
• Excellent analytical and problem- solving skills, with a keen eye for detail.
• Strong leadership and project management abilities, with the capacity to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• To oversee the Quality Assurance function of Par Active technologies Pvt.Ltd.
• Act as a plant representative during Regulatory audits, corporate audits to coordinate auditors/inspectors. To manage and ensure all customers (different sites of PAR) and regulatory related queries/observations are responded satisfactorily and in time.
• Implement the effective Quality Management System and ensure the Document control in line with GMP/ GLP. and ensure GMP systems are in line with corporate policies & procedures.
• Co-ordinate with all the departments for better understanding while investigating the product non-conformances, market complaints, deviations/events/OOS etc. and investigate the reasons for the non-conformances and provide the effective corrective and preventive actions.
• Review and approvals of quality related documents including SOPs, formats, SMF, specifications, MOAs, Validation/qualification documents (protocols, reports) and Annual product quality reviews reports. Approve changes that potentially impact intermediate or API quality
• Liaison with different sites of PAR for all Quality related matters.
• Coordinate with Research & Development, Analytical Research & Development, Manufacturing, Engineering and Quality team and provide quality guidance for successful product/method transfers and executions.
• Acts as a member of the site leadership team and engages in business decision-making from a Quality perspective. Participate/conduct QRB, QRM, QMS, Investigation meetings with cross functional teams.

• Adherence of Quality SLA’s and contractual agreements
• Ensure adherence of Daily Quality checks as per process requirement
• Provide Feedback to the agents for the error identifiedManaging and cascading Customer updates Implementing corrective actions as required
• Proactively managing performance and enhancing performance of team based on SLA’s
• Responsible for maintaining and achieving team SLA targets
• Identification of soft skills training needs and responsible for Process Training of employees
• Managing and escalating System Downtime/IssuesPrepare TNA basis audits
• Adhere to Calibration Process and Variance TargetRegular interaction with clients and maintain good relationships
• Participate in WNS BPET initiativesDeploy and standard Quality Framework

Location : Pune

Timings: 7:30 PM – 3:30 AM IST

'Skill, Personal qualities & behavioral traits> Has an academic qualification in Accounting> Understands application of the principles in the defined tasks related to Invoicing, Vendor Payments, costs, limits, etc. and is able to track and validate orders> Flexible to work in Night shift and open to a change of shift as per process requirement> Open to extended shifts as per process requirements> Excellent in verbal and written communication skills> Proficient with MS Office> Experience in SAP/Oracle/Navision/Concur 2-3 years (Invoice Processing, Posting, Reversing, Reposting, Performing Corrections) - MANDATORY (non negotiable)> Experienced in issue identification and resolution in the defined tasks pertaining to procure to pay process.> Experience in Team handling for 1-2 Years> Ability to manage & drive multiple conflicting priorities and multi-task> Must have the ability to handle confidential and sensitive material with discretion> Stakeholder Influencing and Management - Must possess the ability to comfortably interact with senior levels of management> Must have an eye for detail> Must be a self-starter and should be able to anticipate the needs of the management> Skilled in preparing word document, PowerPoint presentations and Excel reports'

Position Overview

The role is in the Design Engineering within the Product Design and Manufacturing Solutions division, we are seeking a Software Quality Manager to manage the team to deliver high quality of our flagship 3D design product. You will work with a global engineering team to help establish product validation strategy, drive automation, advocate for customers, and represent Quality Assurance during the development cycle.

This is a hybrid position in Pune, and you will report to Director, Software QA Engineer.

Responsibilities

• Manage the team of QA Engineers responsible for testing FUSION a CAD/CAM/CAE project
• Work with your team to help understand requirements, evaluate new requests, and help make decisions
• Cultivate a high-performance culture by mentoring team members and providing them with the necessary tools and motivation to get things done
• Create plans, track and ensure tactical execution and adherence to budgets, schedules, plans, and performance
• Manage the team's technical strategy, roadmap and success metrics
• Lead team to support customers and solve customer incidents and issues
• Help team to understand the importance of customer-centricity and build customer empathy
• Drive team to build Customer Trust in the service solutions delivered, including best in class resiliency, performance, scalability, and reliability Advocate and build engineering excellence and service excellence in our development
• Provide technical guidance and mentorship to team members
• Foster regularly communicates and collaborate across offices and time zones and across multiple teams including engineers, Product Owners, Product Managers, Software Architects / Tech Leads, and key stakeholders within other organizations
• Establish team goals that connect to the wider organization goals, and monitor progress against them
• Educate team members on how their work aligns with organizational goals

Minimum Qualifications

• Bachelor's or equivalent degree in Mechanical, Computer Science or Engineering, or equivalent
• Knowledge of 3D modelling in CAD
• Minimum of 8 years of experience in QA Manual & Automation or Software Engineering with at least 2 years of experience in a managerial role leading tech leads and QA engineers
• Strong proficiency (5+ years) in manual, automation testing tools, technologies, frameworks and methodologies, with experience in C++/C#, Java, or/and Python
• Track record in team management, including inspiring, motivating, and coaching team members with creativity, innovation, and efficiency
• Understanding of software development lifecycle, principles, practices, and methodologies
• Experience working on a scrum team developing cloud services; understand services architecture, development, and testing; understand Agile and Scaled Agile
• Strong conflict resolution skills
• An excellent communicator, both in written and verbal form, with the ability to present to large audiences and lead group activities
• Manage time and priorities simultaneously
• Willingness to collaborate with colleagues across different time zones which may require limited work outside normal working hours

#LI-CL1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

• Manage transactional quality for various business processes
• Manage the performance of the quality assurance associates, assistants, and deputy managers
• Develop and implement effective quality assurance frameworks
• Coordinate with the transition team to develop a metric guide and accreditation process for the newly transitioned processes
• Perform capacity planning activity and identify cross-skilling opportunities for the quality assurance associates
• Define sampling strategy and ensure quality standard documents are developed for each process
• Develop and implement error communication strategy and develop dispute resolution process which is inclusive of the escalation matrix
• Ensure root cause analysis is performed effectively and corrective and preventive action plans are developed
• Ensure coaching and feedback is provided to the agents in a timely manner
• Ensure bottom quartile(BQ)management and training need identification (TNI)activities are conducted on a monthly basis
• Ensure internal/external calibration sessions are conducted as per the defined frequency
• Develop control framework to ensure all standard quality assurance activities are effectively performed during a month
• Prepare teams for various internal and external audits such ISO and Risk audits and implement action plans for the observations identified through these audits
• Identify gaps in the processes and recommend improvement opportunities
• Ensure various trending reports are published and analysis is performed on process specific issues

• Develop test plans and strategies based on project requirements.
• Identify test scenarios, test cases, and test data for different functionalities.
• Collaborate with the development team to understand system requirements and specifications.
• Execute test cases and document test results.
• Identify and report defects or issues in a clear and detailed manner.
• Collaborate with developers to reproduce and troubleshoot issues.
• Identify opportunities for test automation and develop automated test scripts.
• Execute automated test scripts and analyze results.
• Maintain and update automated test suites as needed.
• Perform regression testing to ensure that existing functionality is not affected by new changes.
• Create and maintain test documentation, including test plans, test cases, and test scripts.
• Ensure that test documentation is up-to-date and easily accessible.
• Provide clear and concise reports on testing progress and results.
• Collaborate with cross-functional teams, including developers, product managers, and business analysts.
• Communicate effectively with team members to clarify requirements and resolve issues.

Participate in meetings and discussions to provide input on quality-related matters.

Quality Assurance Engineer

Job Description

We are looking for a Quality Assurance Lead Engineer who can ensure the quality and reliability of our software products. You will be responsible for designing, developing, and executing manual and automated test cases using various tools and frameworks. You will also collaborate with the development team and the product owner to identify and resolve defects and bugs.

Responsibilities

• Review and analyze software requirements and specifications.
• Create and maintain test plans, test cases, and test scripts.
• Perform manual functional testing and regression testing of web applications.
• Develop and execute automated test cases using Selenium and other tools.
• Report and track defects and bugs using Rally or other tools.
• Communicate test results and issues to the development team and the product owner.
• Provide feedback and suggestions for improving the quality and usability of the software products.

Requirements

• Hands-on experience in Functional Testing and understanding the SDLC / STLC model.
• Automation Testing experience with automation tools such as Selenium, UI testing
• Strong experience in API Testing using tools like POSTMAN or SOAP UI
• Hands-on experience in performing Backend Testing using SQLs and working with Oracle DB and MySQL
• Good to know about working with No SQL database.
• Advanced programming skills including knowledge of Object Oriented Programming
• Hands-on experience in SOA Automation Testing
• Experience with Java, JavaScript
• Knowledge of tools like Maven, JUnit, TestNG
• Strong analytical and debugging skills.
• Experience in handling CI/CD (like Jenkins) in QA space
• Experience in working with version control tools (like GIT)
• Knowledge of HTML, CSS, XML, JSON
• Demonstrated ability to work in a complex, fast-paced environment.

Common accountabilities:

- Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area. ​
- Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.​
- Works with a moderate level of guidance and direction from manager.

Specific accountabilities:

Test strategy
* Attend to specification/architecture reviews (also on customer specification reviews when applicable), and provide feedback along with any potential impact, risk, issue or missed gap based on experience,
* Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements,
* Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB..),

Test expertise
* Design test cases and write test case scripts.
* Prepare test environment, test data, and execute test cases.
* Provide sign-off (go/no-go) on tested features based on defined exit criteria,
* Continuously assess the need to add/update/remove test cases to existing regression and CI/CD pipeline when new product features are delivered and based on metrics (stabilization, deletion of flaky tests...),
* As part of maintenance activities, investigate PTRs, test the fixes, and enrich test suites accordingly,

Test automation
* Assess necessity to automate subset of (or all) test scripts,
* Use test automation framework and contribute to its improvement,

Defect management
* Open defects for software or documentation, assign relevant level of severity based on the importance of the issue, provide relevant investigation and information in order to fix defects,
* Check defect fix, and give go/no-go for the load of production defects,

Reporting
* Report and communicate on test activities to the line organization, software developers and product definitions analysts,
* Provide visibility on testing campaigns/milestones to all stakeholders,

Support
* Provide mentoring and adapted support to newcomers,
* Provide adapted support to QAE peers based on experience,

Knowledge sharing
* Share knowledge on a specific topic (technical/functional) and spread it among the QA community as well as other stakeholders,

Quality assurance ambassador
* Show accountability for the project, product or release quality control,
* Propagate quality assurance best practices based on highest standards in relevant teams and quality communities,

Technicity
* Efficiently use QA tooling stack and frameworks,
* Be a force of proposition for improvement of existing ones, or development of new ones,
* Be proactive about any issue/change that is likely to affect QA peers daily job

Continuous and sustainable improvement
* Be a driving force behind proposals to improve current quality processes in a constantly evolving development lifecycle framework (SAFE...),
* Participate to the understanding, measurement and reduction of the environmental impact of the tested applications and associated QA activities

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Basic Requirements'Skill, Personal qualities & behavioral traits> Has an academic qualification in Accounting> Understands application of the principles in the defined tasks related to Invoicing, Vendor Payments, costs, limits, etc. and is able to track and validate orders> Flexible to work in Night shift and open to a change of shift as per process requirement> Open to extended shifts as per process requirements> Excellent in verbal and written communication skills> Proficient with MS Office> Experience in SAP/Oracle/Navision/Concur 2-3 years (Invoice Processing, Posting, Reversing, Reposting, Performing Corrections) - MANDATORY (non negotiable)> Experienced in issue identification and resolution in the defined tasks pertaining to procure to pay process.> Experience in Team handling for 1-2 Years> Ability to manage & drive multiple conflicting priorities and multi-task> Must have the ability to handle confidential and sensitive material with discretion> Stakeholder Influencing and Management - Must possess the ability to comfortably interact with senior levels of management> Must have an eye for detail> Must be a self-starter and should be able to anticipate the needs of the management> Skilled in preparing word document, PowerPoint presentations and Excel reports'

1) Authorizing the Line Clearance during the product change over in warehouse and production (manufacturing and packing ).

2) Conducting quality examination in regular intervals by performing in-process checks during the production process.

3) Sampling of intermediates finished drug products, Reserve samples & stability samples from manufacturing and Packing stages and submission to Quality Control unit for testing.

4) Involvement in hold time study program by performing the sampling and retaining the required sample in controlled storage. Submission of sample to quality control lab on regular intervals as per sampling plan.

5) Ensuring the compliance and performing calibration of IPQC-Instrument.

6) Acknowledgement of Maintenance request and performing the impact assessment before closure.

7) Performing visual inspection, destruction of reserve sample and Maintenance of reserve sample room.

8) To review batch records to assure that no errors have occurred or, if errors have occurred, that they have been fully investigated.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Why Ciena:

· We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.

· We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.

· We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and offer a variety of paid family leave programs.

· We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.

· We know that financial security is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.

· We realize time away to recharge is non-negotiable. We offer flexible paid time off!

· Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You will Contribute:

Join our highly experienced team of engineers delivering: ​

• Next Generation Packet Optical Transport Solutions

• Next Generation Routing and Switching Solution

• Hybrid Layer 0/1/2 switching (OTN/Packet)

• Data Driven North Bound Open Interfaces – YANG/NETCONF/gRPC/REST.

• Solutions enabling Wireless, 5G, SDN, NFV and Virtualized oriented networks.

• Participate in all stages of software development, including requirements analysis, design, implementation, test, and maintenance.

• Detailed design of various features related to Ciena's Packet Optical Portfolio.

• Troubleshoot hardware and software issues and work with hardware, software and verification engineers to identify the root cause and implement solutions.

• Identify root cause, debug & deliver robust timely fixes.

• Provide basic status reporting for own work or that of a small team.

• You are expected to mentor junior engineers and guide them to success.

What Does Ciena Expect of You?

• · Initiative – You’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.

• · Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the product development lifecycle.

• · Communication expertise – the ability to influence and tailor your message and ideas in both English and French to the audience to ensure understanding and consensus.

• · The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.

• · Relationship builder – with a proven ability to influence, you’re able to get work done through others.

• · A commitment to innovation – you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

• Expertise in OTN Transport, DWDM, Switching, Control Plane technologies, Automation Development using TCL/Python. Exposure to photonics/DWDM, NMS and packet technologies would be a plus.

• Ability to understand customers’ needs, expectations, and perspective. Knowledge of Transport Network Design of Telecom Service Providers and Content Provider Networks, and experience of working with R&D team on product defects in Customer Networks.

• Bachelors or Masters in Electronics Engineering, Computer Science, or Optical Communications with 8+ years of relevant experience of system test in telecommunications domain

• Excellent “C/C++” programming skills with strong debugging and trouble shooting skills.

• Exposure to Network drivers, Sockets, Linux, VxWorks