Total 3 Quality Assurance / Control job vacancies in Bangkok - Don Mueang

We are seeking a skilled Business Tester to join our fast-expanding team. The ideal candidate will possess strong knowledge of financial services. As Business Tester role, you will work closely with stakeholders, including product owners, project managers, designers and developers to ensure successful delivery of high quality products. You will be responsible for analysing and capturing business functionality into test coverage, identifying risks and opportunities, and recommending solutions within an agile framework.

Responsibilities
• Work alongside with Product Owner and/or Business Analyst to define test cases focus on business use case
• Responsible for the design, development, and execution of software tests that verify the software meets business or product specifications.
• Estimate, plan, prioritize and coordinate testing activities
• Create detailed, comprehensive, and well-structured test plans and test script
• Develop and apply testing processes for new and existing products to meet client needs
• Able to review automated test script and advise automate test writer on the scenarios that should be covered by automate test script as part of regression testing.

Qualifications • Bachelor's degree in Computer Science, Computer Engineering or a related field • 3 + years work experience as a software quality assurance officer or a similar role in financial services field • Strong knowledge of financial services. • Experience in Transfer Agency is an advantage • Proven work experience in software development • Experience in writing clear, concise, and comprehensive test plans and test cases • Hands-on experience with both white box and black box testing • Solid knowledge of SQL and scripting • Experience with performance and/or security testing will be preferred • Experience in agile/scrum development process • Experience in working with multi-national scrum team • ISTQB Testing related qualifications is an advantage

• 23 annual days holiday (Start and Fix at 23 days)
• 15 public holidays
• provident fund up to 12%
• Health insurance (including immediate family)

We’re looking for a Wise Thailand Compliance Officer to strengthen our compliance team. Based in Bangkok, Thailand. you will work with a growing team of multidisciplinary specialists globally (Product, Treasury, Expansion, Engineers) to help build world-class products in Thailand. You’ll also manage and strengthen the teams’ relationships with regulators by being the regulator’s point of contact, keeping everybody informed and protecting our most valuable asset – our customers.

Your mission:

• Building and continuously improving the compliance program in line with our mission to be instant, convenient, transparent and eventually free.

• Maintain our regulatory licence for Thailand: (i) regulatory reporting and filing, (ii) regulatory liaison and (iii) leading our audits.

• Build trust with our regulator: manage and coordinate meaningful reporting internally and externally, respond to information requests, and proactively communicate product changes and notifiable events. 

• Develop systems to track and monitor our regulatory risk, compliance with regulatory requirements and internal policies.

• Work with teams to educate them about Thailand regulatory requirements, and empower teams to build risk based processes which are clearly documented. 

• Scrutinise and test compliance programs, including quality assurance, analyse findings and work with Operational teams to develop our risk based approach, provide constructive feedback and be responsible for resolutions, including addressing any audit findings.

• Adapt your focus on different compliance issues depending on growth plans and compliance needs.

• Work with global Product and Operational teams and travel to our operational offices.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.

• Working in the fast growing company, in the fastest growing region with a lot of new initiatives

• Exposure to multi-geographical projects and ability to scale up and manage/ support other regions

This role blends technical and service expertise, supporting both data integrity and business quality inside the company.

Key Responsibilities:

1. Mapping
• Improve the process of inventory mapping and product setup with data analysis.
• Lay the foundation and ensure the mapping procedure is more structured in the long term.
2. Data Management & Analysis
• Establish appropriate standards and due procedures in business operation parts across the Supply Team and/or other relevant departments.
• Ensure data accuracy, completeness, and timeliness across all operational databases.
• Perform data audits to identify inconsistencies, errors, and areas for improvement.
• Develop and implement processes for data validation and quality checks.
• Create and maintain data dashboards and reports to support decision-making.
3. Service Quality Improvement
• Monitor service quality metrics to assess and improve business efficiency inside and between different teams.
• Conduct root-cause analysis for service-related issues, recommending and implementing corrective actions.
• Collaborate with cross-functional teams to establish and maintain service quality standards.
4. Cross-Departmental Collaboration
• Partner with Inventory, Customer Support, Finance, Legal and/or other relevant teams to align data and service quality objectives.
• Serve as a liaison between data team unit and inventory team unit to drive data-informed improvements.
• Coordinate with IT to ensure technical support for data systems and tools, if need be.
5. Reporting & Insights
• Generate monthly and quarterly reports on data quality and service performance, presenting insights to management.
• Track KPIs and make data-driven recommendations to enhance operations.
• Develop tools and templates to streamline data gathering and reporting processes.
6. Training & Support
• Train team members on data integrity standards and service quality expectations.
• Provide ongoing support and troubleshooting for data and service quality-related issues.
• Foster a culture of data-driven decision-making and service excellence across the organization.

• Bachelor’s degree in Data Science/Data Analysis, Business Administration, Operations, or a related field.
• Fluent in both English and Thai. Preferably located in Bangkok, Thailand.
• 3+ years of experience in data quality, service quality, or related roles.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools (e.g., Excel, SQL, or similar).
• Familiarity with quality management frameworks and methodologies.
• Excellent communication and collaboration skills.

• Interesting work with the product that allows millions of travelers to book their trips daily.
• Education platform for training with free courses and personal education budget.
• Support our employee's wellness by offering:
• 9 days paid time off with an additional anniversary day off;
• Company Group Insurance covered Life, Accidental, Health IPD, Health OPD, Dental and Health Check-up & Vaccine;
• Personal sports allowance budget;
• Company gathering on team building/outing;
• The chance to collaborate with an enthusiastic and friendly team in an international environment;