Total 216 Quality Assurance / Control job vacancies in 1918 St. Louis MO

Secretlab is an international gaming chair brand seating over 3 million users worldwide, with our key markets in the United States, Europe, and Singapore, where we are headquartered.

You will be a valued member of our Global Quality team, managing the after-sales quality of Secretlab’s award-winning products used by our global customers across over 60 countries. You will be the Quality team's main point-of-contact to internal stakeholders, responsible for resolving technical aftersale issues in collaboration with our customer support and logistics team. Additionally, you will take on Electrical-related system or component matters with the opportunity to grow into a dedicated subject matter expert (SME) for electrical systems.

Our Product team is involved with all Secretlab’s industry-leading designs, including collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.

Responsibilities

• Serve as the internal liaison for escalated customer inquiries and concerns regarding products after purchase, ensuring issues are addressed promptly and effectively.
• Diagnose and resolve product-related issues reported by customers, coordinating with relevant internal departments to ensure comprehensive solutions are implemented.
• Take ownership of electrical system or component-related matters, providing in-depth analysis and troubleshooting support for issues involving power supplies, control systems, and other electrical components.
• Oversee the management of warranty claims, including thorough documentation, assessment of claims, and coordination with cross-functional teams to guarantee timely and accurate resolutions.
• Collaborate closely with planners to maintain optimal levels of spare parts inventory, ensuring the availability of components needed for customer replacements.
• Arrange for the recall of defective or failed products back to the factory for in-depth failure analysis, working with engineering and quality teams to identify root causes and implement corrective action
• Prepare and deliver detailed reports on after-sales activities, including analysis of common issues, resolution times, and other relevant after-sales performance metrics.
• Partner with quality engineers, design teams, and other key stakeholders to relay customer feedback and insights, contributing to the ongoing improvement and development of products and services.
• Develop expertise in electrical systems, offering guidance and support across departments for ongoing and future projects.

Requirements

• A Bachelor's degree in engineering, preferably in Electrical, Electronics or Industrial engineering.
• Proficiency in Microsoft Excel and strong data analysis skills, with the ability to organize, manage, and interpret data to support quality-related decisions and process improvements.
• Demonstrated analytical and problem-solving skills, with the ability to collect and analyze data to support informed decisions and process improvements
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage stakeholders at all levels of the organization.
• A detail-oriented mindset with a focus on accuracy and precision in all quality-related activities.
• Ability to plan, prioritize, and manage multiple projects and tasks within defined timelines.
• Proficiency in both written and verbal communication skills in English and Mandarin (for collaboration with Mandarin-speaking suppliers or vendors).
• Ability to travel for business.

Bonuses

• High interest and familiarity with the esports and gaming industry

Are you a Panel Builder / Panel Wirer looking for the next step?

Or are you a Control Panel Test Engineer looking for a fresh start?

If so - please see below:

Your new company
Your new company is a Global Engineering Consultancy that operates across multiple disciplines. A true industry leader in every sense, they operate at the forefront of Engineering Technology & Innovation. With extensive experience in their markets, they see projects through their full life cycle, partially specialising in control panels and electrical equipment.


Your new role
Your duties within this role will consist of, but are not limited to:
- Carrying out Inspection, Testing and Commissioning of Electrical and Instrumentation panels / systems in house and on site as required
- Ensuring all work is completed to specification and deadlines
- Assisting in the building and wiring of control panels when required
- Attending sites to complete modifications to existing / new panels when required


What you'll need to succeed
In order to succeed in this role, you will need the following:
- City & Guilds-2391 Test & Inspection
- City & Guilds-2382 18th Edition
- Time served electrician/instrument technician
- Experience of testing industrial control panels, on-site installation work, commissioning of systems, instrumentation and control panel wiring
- Knowledge and understanding of 3 phase systems, MCC control panels, PLC systems and schematics drawings.

What you'll get in return
In return, you will receive a salary of up to £40,000 (DOE), a competitive pension scheme and other industry-specific benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Responsibilities:

· Lead and manage a team of inspectors to ensure parts purchase and documentation meets requirement.

· Manage the QA/QC activities of assigned projects to ensure systems delivered meets the customer quality requirements.

· Prepare reports to communicate outcomes of quality activities

· Liaise with vendor about items defects and discuss on the preventive action.

· Communicate with Service Engineer/Manager from other departments to identify root cause and provide suggestion for improvement.

· Work closely with internal colleagues, vendors and customers on qualification of First Article.

· Interpret and implement quality assurance standards and procedures

Requirements:

· Diploma in Electrical/Mechanical Engineering or equivalent

· At least 2 years experience in the quality field

· Experience with implementation of corrective action programs

· Knowledge of tools, concepts and methodologies of QA (ISO 9001, 7 QC tools and etc)

Mon-Fri 8am-5pm

Location: West (with company transport)

1. To perform sensory evaluation, chemical and microbiological analysis on raw materials and products.

2. To perform routine environmental hygiene tests

3. Understand sampling plan and methods of sampling and carry out raw materials and products sampling according to sampling plan.

4. Preparation of laboratory culture media and reagents.

5. Preparation of samples upon request by customers and/or external lab testingpurpose.

6. To tabulate and record all testing results and data into the provided inspection form and master list.

7. Maintain good housekeeping of the laboratory and equipment.

8. Carry out routine inventory checks on laboratory consumables, media and reagents.

9. To inform HOD on lab inventory status to purchase necessary items and equipment for analysis.

10. Report to HOD if any non-conformances found on raw materials and products.

11. To keep retained raw material and product samples according to production date for future reference in case any quality dispute from customers.

12. To file analysis records, external lab test reports and other documents in a timely manner.

13. To assist HOD on other related duties.

14. For ‘Senior QC Lab Tech’, he/she will be the leader to assist and guide other lab technicians.

Requirements:

Min. Diploma/ ITE in Food Science & Technology/ Chemical/ Biomedical or other related fields.

Have knowledge in laboratory work and quality control system.

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

1. Implements Organization’s Quality Management System and Safety Management System to ensure compliance to regulatory requirements.

2.Review & revise Regulatory Exposition Documents, Company Quality Policy, Quality Procedures including the scope of work & capability list periodically as necessary.

3.Review on non-conformances & approve disposition actions.

4.Function as Complaint Coordinator to ensure complaint/feedback been addressed and documented for closure.

5.Conduct System, product and process audits to ensure regulatory/customer requirements compliance. Drive Corrective Action Request (CAR) prompt closure with effective Corrective and Preventive actions.

6.Responsible to in-coming, in-process and out-going processes ensuring product meets specification.

7.Track and monitor quality KPIs and perform trend analysis to identify systemic improvement opportunities.

8.Report performances of the quality system to the management for review and as a basis for improvement of the quality system.

9.Maintain and sustain the effectiveness of ISO-certified

10.Informed of the latest ISO and QSR requirements and updating of Quality Systems documentation.

11.Schedule and perform internal audit activities including management of internal audit team, pre-audit planning, audit execution, evaluation and post-audit follow-up and recommendations.

12.Support 3rd party audit activities including pre-audit planning, audit readiness, and post-audit follow up with external auditor.

13.Review the authorisation of certification on a yearly basis to determine the competency of technical personnel and inspectors.

14.Maintain calibration of measuring equipments.

15.Perform any other duties as directed by the Quality Assurance Manager.

16.Responsible, Positive Attitude & able to work well as a team.

Job Description:

• Conduct DFM for parts manufacturing
• Perform FPA (First Part Approval) for mechanical parts
• Review parts manufacturability and parts design before tooling fabrication
• Generate FPA report, update status and results and share with internal staff and suppliers
• Identify CTF dimensions to be included in Incoming Inspection
• Prepare of Incoming Inspection instructions for parts that require inspection
• Investigate production fallouts due to part quality, collect data and study for root cause and countermeasure
• Work with supplier on improvement of parts quality activities
• Perform periodic factory audits on vendor capabilities, facilities, processes and prepare audit reports

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Electrical Engineering or equivalent
• Preferably have 1 year of working experience but candidate with no working experience is welcome to apply too
• Knowledge in stamping, Plastics Moulding & Machining processes
• Self-motivated and able to meet deadlines
• Proficiency in Mandarin in order to liaise with China suppliers
• Willing to perform overtime when required

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Job Description:

• Involve in New PCBA design review with designer during development stage, identify weak card design and follow-up with designer for improvement
• Coordinate and review equipment set-up parameters for new PCBA samples run to identify problems and improvement
• Trouble shoot PCB quality problems, make countermeasures for preventions and improvements on each sample state
• Design and Fabricate jigs/fixture, prepare SMT stencil for each status of sample
• Perform and follow-up on First Product Inspection on PCBA cards for new product
• Study and improve production quality yield for each status of sample
• Study and setup PCBA process for product implementation for QCD requirement
• Perform Manufacturability Review for New Product’s PCBA
• Perform failure analysis on Current and New Product’s PCBA

Job Requirements:

• Candidate must possess at least Bachelor’s Degree in Engineering, preferably in Electrical & Electronics with at least a 2 years of working experience in Manufacturing industry
• Experience with new product quality handling and control from development stage until mass production
• Self-motivated and able to meet deadlines
• Willing to perform overtime
• Candidate with no working experience is also welcome to apply

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Job Responsibilities:

• Perform ICP-OES analysis and other lab activities to support the manufacturing of our product.
• Organize and maintain lab document and records, proper housekeeping and equipment maintenance.
• Monitor and maintain optimum inventory level for pure metals, master alloys and lab supplies through proper planning and scheduling.
• Troubleshoot and solve the daily analysis related issues. Review analysis report periodically for abnormalities.
• Update statistical data and monitor SPC trend.
• Enforce and ensure compliances to 7S requirements and ICP lab procedures and work instructions.
• Maintain proper backup and functioning of various databases in the lab.
• Plan daily activities to improve the lab workflow and efficiency.
• Ad hoc project and tasks that may arise and allocated by immediate supervisor. Support operations like CAR/Work Cell/SWR activities.

Job Requirement:

• NiTEC or Diploma in Chemical Process Technology or related studies
• At least 2 years of laboratory experience
• Experience in ICP-OES, IC, XRF, UV-Vis, titrator is advantageous.
• Laboratory environment with PPE and jumpsuit are required.

Credit Control, Executive (AR)

Company background: An established company specializing in Industrial Equipment and Automotive Engineering in Singapore.

Location: Central (Newton)

Working Hours: 5 Days Work Week, Mon to Fri (8.30am to 5.30pm)

Remuneration Package:

• Basic up to S$ 3600
• Performance Bonus (~3 months)
• Flexi Dollars S$ 800

Job Responsibilities:

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle repossessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems

Requirements:

• At least Diploma in Business related field with at least 1-2 year of relevant experiences
• Bilingual in English and Mandarin to liaise with Mandarin speaking stakeholders
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Ability to reconcile complex accounts and have excellent attention to detail
• Calm, confident manner to handle potentially uncomfortable conversations

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Your new company
Your new company is a Global Engineering Consultancy that operates across multiple disciplines. A true industry leader in every sense, they operate at the forefront of Engineering Technology & Innovation. With extensive experience in their markets, they see projects through their full life cycle, partially specialising in control panels and electrical equipment.


Your new role
Your duties within this role will consist of, but are not limited to:

- Carrying out Inspection, Testing and Commissioning of Electrical and Instrumentation panels / systems in house and on site as required
- Ensuring all work is completed to specification and deadlines
- Assisting in the building and wiring of control panels when required
- Attending sites to complete modifications to existing / new panels when required


What you'll need to succeed
In order to succeed in this role, you will need the following:

- City & Guilds-2391 Test & Inspection
- City & Guilds-2382 18th Edition
- Time served electrician/instrument technician
- Experience of testing industrial control panels, on-site installation work, commissioning of systems, instrumentation and control panel wiring
- Knowledge and understanding of 3 phase systems, MCC control panels, PLC systems and schematics drawings.


What you'll get in return
In return, you will receive a salary of up to £40,000 (DOE), a competitive pension scheme and other industry-specific benefits.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk