Total 4 Manager level Quality Assurance / Control job vacancies in Bangkok, Bangkok

We’re looking for a Wise Thailand Compliance Officer to strengthen our compliance team. Based in Bangkok, Thailand. you will work with a growing team of multidisciplinary specialists globally (Product, Treasury, Expansion, Engineers) to help build world-class products in Thailand. You’ll also manage and strengthen the teams’ relationships with regulators by being the regulator’s point of contact, keeping everybody informed and protecting our most valuable asset – our customers.

Your mission:

• Building and continuously improving the compliance program in line with our mission to be instant, convenient, transparent and eventually free.

• Maintain our regulatory licence for Thailand: (i) regulatory reporting and filing, (ii) regulatory liaison and (iii) leading our audits.

• Build trust with our regulator: manage and coordinate meaningful reporting internally and externally, respond to information requests, and proactively communicate product changes and notifiable events. 

• Develop systems to track and monitor our regulatory risk, compliance with regulatory requirements and internal policies.

• Work with teams to educate them about Thailand regulatory requirements, and empower teams to build risk based processes which are clearly documented. 

• Scrutinise and test compliance programs, including quality assurance, analyse findings and work with Operational teams to develop our risk based approach, provide constructive feedback and be responsible for resolutions, including addressing any audit findings.

• Adapt your focus on different compliance issues depending on growth plans and compliance needs.

• Work with global Product and Operational teams and travel to our operational offices.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.

• Working in the fast growing company, in the fastest growing region with a lot of new initiatives

• Exposure to multi-geographical projects and ability to scale up and manage/ support other regions

Senior Manager - Quality Assurance establishes suitable quality standards at each stage of the development process and evaluates suitability of matrices to assess quality. He/She determines types and variations of quality tests to fulfil business needs and requirements, as well as ensures that testing processes comply with applicable regulatory and relevant quality testing requirements. He synthesizes product performance against user feedback to prioritize quality measures for testing and manages the conduct of quality tests on quality measures under different operational and usage conditions. He recommends new technologies, tools and infrastructures, practices, and changes to processes, as well as guides the automation of quality testing.

Develop quality standards 

• Determine quality standards at each stage of the development process to ensure quality of outputs
• Synthesize user requirements and expectations to determine suitable quality standards for end products
• Evaluate suitability of quality matrices
• Oversee the development of user guides on quality standards

Develop quality testing processes

• Determine types and variations of quality tests for each phase of the product development process or lifecycle to fulfil business needs and requirements
• Assess objectives of quality tests for feasibility and relevancy to each phase of the development process or lifecycle
• Review steps in the quality test process against test objectives
• Ensure quality testing processes complies with regulatory and other relevant requirements

Perform quality testing 

• Manage the conduct of quality tests across phases of the product development process or lifecycle on quality measures under different operational and usage conditions
• Provide technical inputs on quality gaps to the development team to improve product quality
• Develop quality systems to mitigate or prevent failure from occurring or to enable early detection of failure
• Validate operating and usage conditions in which performance of quality measures drops
• Develop reports documenting quality testing outcomes for the relevant development teams
• Recommend new technologies, tools, and infrastructures, as well as practices and changes to processes
• Guide the development of tools to automate quality testing for suitable types of tests
• Evaluate automated test cases and codes for enhancements
• Ensure the conduct of applicable security tests with relevant functional teams
• Manage the resolution of quality issues to ensure achievement of quality standards in an Agile Environment

• Bachelor’s Degree in Computer Science; Computer Engineering; Software Engineering; or other fields related to Information Technology, Quality Assurance, Software/Systems Testing is required
• At least 7-10 years’ experience in related field
• Knowledge of Robot Framework (using Python language)
• Knowledge in software version control systems, code review workflows
• Experience working in Agile Scrum projects
• Experience in developing automation testing scripts
• Mobile testing experience preferred
• Familiarity with Agile development process and Rapid product development techniques, such as Design sprints, Story mapping and others
• Fluent English communication skills

Health Insurance – At Makro, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!

No overtime – We work 5 days a week. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

At 30SecondsToFly, you will play an important role to define cutting edge travel chat experiences. As travel recovers in the coming months and years, we help TMC's to answer questions and process bookings with Natural Language Processing and Artificial Intelligence. 

What You’ll do on a Typical Day:

You will be helping to test our product suite, which ranges from internal tools to customer facing tools including a chat interface. You will also help to build a test suite and if you want, work with automated testing.

• Build and maintain comprehensive test plans
• Catch bugs/errors in our application suites and identify its root cause
• Identify testing strategies that maximize test coverage
• Create and maintain test suites documentation
• Assists developer on fixing/patching bugs
• Describe in great detail any issues that developers need fixing

• Contribute positively to all aspects of development

What We’re looking for:

• Can communicate in English, but no need to be at native level
• QA work experience - length depending on seniority
• Understanding of software QA methodology, common practice, process and all kind of things related to testing
• Experience with a Test Case Management tool
• Experience in automated testing framework, e.g. Robot framework, Cypress.io
• Experience in any E2E testing framework, e.g. Selenium, Nightwatch.js, Karma

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

• Develop the business plans and sales strategies for the market that ensures attainment of company sales goals and profitability
• Promote the Company and its products and services to its best advantage
• Meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or above
• Assist in setting of detailed sales target and monitor the results
• Deal with clients’ complaints as a matter of urgency in accordance with company policy and Outstanding Customer Service (OCS) culture throughout the business
• Contribute to team effort by accomplishing related results as needed
• Responsible for collection, bad debt charges, credit issues & daily sales outstanding
• Attend to all terminations, complaints, inquiries, orders and other sales document expediently
• Maintain sales and field staff manpower by recruiting, selecting, orienting, and overseeing the training of employees; maintaining a safe and secure work environment; developing personal growth opportunities
• Implement training programs to ensure employees achieve and maintain a high level of performance
• Manage daily sales activities, including proposals, service agreements, prospecting, market development, handling complaints and termination calls
• Ensure that the all sales staff accomplishes the desired results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; Establishing and enforcing goals, as well as, policies and procedures
• Support the service team by providing customer and surveyor’s feedback
• Conduct regular coaching and counseling with sales team to build motivation and selling skills to achieve sales targets
• Comply with legal requirements by enforcing company policies, procedures, and regulatory requirements
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction
• Achieve financial objectives by establishing and enforcing sales team goals while controlling costs and working within budget constraints
• Provide written reports accurately and on time
• Conduct monthly sales meeting and training
• Conduct weekly field attachment with sales team
• Demonstrate ability to interact and cooperate with all company employees
• Set examples for sales team in areas of personal character, commitment, organizational and selling skills, and work habits
• Other tasks assigned by superior

• Any genders
• Bachelor’s Degree or above in Finance, Accounting, Economy, Business Administration, Marketing, General Management and/or any related fields
• Minimum 5 years experience in Manager Level
• Experienced in Sales Field in the Service Industry either Consumer or B2B business environment in a Multi-National Company
• Competent User of Microsoft Office software packages especially PowerPoint and Excel

• Car Allowance
• Fleet Card
• Quarterly Incentive
• Laptop and Mobile phone
• 5 Working days
• Group Insurance (Health, Life and Accident)
• Provident Fund (Company provided 7%)
• Annual Salary Increment
• Annual Leave (10 Days/Year)
• Annual Medical Check-up
• Traditional Holidays
• Training Provided