Total 103 Manager level Others job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for a General Manager, Wärtsilä Energy Marketing & Communications, Middle East and Asia. This opportunity is a 3-month fixed term assignment, and it’s location is Singapore.

Responsibilities

• In this role you will lead the Wärtsilä Energy’s Middle East and Asia (MEA) marketing and communications activities and act as leader for the area marketing & communications team.

• The team’s mission is to build awareness for Wärtsilä in MEA focus markets, organise communications to support active market development, increase preference of Wärtsilä’s solutions and services among target customers through locally relevant value propositions and effective use of marketing channels as well as generating leads. The team also supports MEA experts in building thought leadership.

• As team lead, you are responsible for defining the marketing & communications strategy for MEA, including objectives, target groups, key messages, marcom activities, timeline and forecast, covering the full scope of Wärtsilä Energy’s offering.

• You take the lead in defining the MEA marketing & communications plan on Area level and for each focus market. You ensure on-time and on-budget execution of that plan, applying an agile approach that takes into account changing conditions and business priorities.

• As line manager, you act as the MEA marketing & communications team’s first point of contact and coach, aiming at high performance and work wellbeing.

• You make sure the needed analytics and reporting are set up to enable tracking progress and results, aiming to optimise actions based on data and maximising the return on marketing investment. You ensure targets and metrics are aligned with the overall Wärtsilä Energy Marketing & Communications goals as well as the MEA Area business objectives and that each team member knows how they contribute to achieving these targets.

• You guide the team and contribute hands-on to the marketing & communications work, leveraging your areas of expertise, including:

o Creating high quality targeted content which clearly communicates the value Wärtsilä brings to the target group. Localising global materials to fit the focus markets' context.

o Planning and executing integrated marketing and communications campaigns leveraging tactics like digital marketing, media relations, events and conferences.

o Supporting MEA leaders and experts in becoming recognised thought leaders in their area of expertise.

o Communicating and sharing success stories and new developments, internally and externally.

• You are a team player who ensures alignment with the other Energy marketing & communications teams, sharing and adopting best practices and leveraging global materials, channels and campaigns for effectiveness.

• You actively contribute to joint cross-Energy marketing initiatives as part of the Energy Marketing & Communications Management Team.

• You work closely with MEA Growth & Development and Sales (New Build and Services) teams to get input on market situation, stakeholders to target, customer needs, competitive landscape and role of flexibility in focus countries and participate in developing market-specific value proposition and related messaging.

• You set up and foster a network of creative and communications agencies to support marketing & communications efforts in focus countries.

Requirements:

• A Master’s or Bachelor’s degree in marketing, communications or other relevant field of study.

• 5+ years working experience in international B2B marketing and communications within the Energy sector, more specifically the engine power plant solutions and services industry.

• A successful track record of leading a marketing & communications team within a global corporation in the Energy sector.

• A proven understanding of the following energy sector topics:

o The energy transition and energy markets in Middle East and Asia.

o Designing and building flexible power systems to enable renewable energy ramp up.

o Engine power plant technology.

• An ability to quickly understand complex topics and create effective messaging for various external stakeholders and customers.

• A broad and proven marketing and communications skill set covering: external communications and media relations, creating thought leadership content, planning and executing multichannel marketing campaigns, digital marketing and social media, organizing events.

• A demonstrated ability for conceptual thinking.

• Strong planning, project management and prioritisation skills.

• Demonstrated skills of successfully leading cross-regional projects and campaigns.

• Experience in collaborating in a cross-cultural team in a matrix organisation.

• Skills in leveraging a partner network of creative and PR agencies, striving for high quality and effectiveness.

In addition, an ideal candidate:

• Drives Wärtsilä purpose and demonstrates Wärtsilä values.

• Has a business and goal-oriented mind-set.

• Inspires people to take action towards the future goal.

• Drives results with excellent planning and execution skills.

• Is curious to learn and eager to share his / her expertise.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Job Overview:

The General Manager will oversee the day-to-day operations of Tree Art International, ensuring efficiency, team coordination, and profitability. The role requires an experienced leader with at least 10 years of relevant experience, including a minimum of 5 years in a senior leadership position. The General Manager will be responsible for managing resources, leading teams, and implementing policies and strategies in an education-focused environment.

Key Responsibilities:

-Oversee daily operations of the company, ensuring efficient delivery of educational services and programs.
-Lead and mentor department heads, including curriculum development, teaching staff, and operations teams, to achieve their respective goals.
-Implement business strategies, plans, and procedures tailored to the education sector, ensuring alignment with the company’s vision and goals.
-Manage financial performance, including budgeting, forecasting, and cost control, with a focus on educational program sustainability and profitability.
-Foster a positive learning and working environment, promoting collaboration and professional development among staff.
-Develop performance metrics for education programs and regularly review and report on business and educational outcomes.
-Ensure compliance with education regulations, licensing requirements, and safety standards.
-Collaborate with the executive team to identify and implement growth opportunities in the education sector.
-Represent the company to external stakeholders, including clients, education partners, and government bodies.

Requirements:

-Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role overseeing operations in the education sector.
-Proven experience in a senior management position, with a strong understanding of business and education operations.
-Strong financial acumen and experience managing budgets and resources in an educational environment.
-Excellent leadership, communication, and problem-solving skills.
-Ability to work under pressure and manage multiple priorities, particularly in an education setting.
-Experience in developing and implementing educational business strategies.
-Strong interpersonal skills and ability to lead diverse teams of educators and administrators

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

PURPOSE:

• Collaborate with Fujifilm Business Innovation (FB) Japan Headquarters (HQ) and Asia Pacific (APAC) General Manager (GM) in formulating and executing the Graphic Communications (GC) division’s business strategies in APAC region and towards global expansion
• Oversee product marketing activities in 14 subsidiaries in APAC, ensuring success and outcomes, achieving business targets at maximum productivity and efficiency

RESPONSIBILITIES & TASKS:

• Collaborate with Japan HQ and APAC GM in formulating and executing the division’s business strategies in 14 subsidiaries in APAC region to ensure business targets are achieved and profits maximized
• Oversee all new product launch activities in APAC (Southeast Asia, East Asia and Oceania) subsidiaries, from deployment of GC Go-to-Market (GTM) strategies, to product trainings, marketing collaterals creation and distribution
• Support new GC product launches in new territories, including USA and Europe
• Oversee the entire GC product life cycle management including the support and management of existing products inquiries from all APAC subsidiaries, product customization and future feature requests, and end-of-life management
• Ensure synergy in GC business performance across APAC
• Provide direction, guidance, coaching and mentorship to all members of the team
• Oversee all day-to-day operations and activities relevant to the above

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• 10 years of experience in an Executive or Senior Management role with proven success in a mature Graphic Communications market
• Experience and knowledge in planning, budgeting, financial management and business operations
• Diploma/Degree or related field
• Established understanding of the GC market and the digital transformation drivers
• Strong background in APAC Sales and Marketing from within the GC Market
• Established understanding of pricing and positioning strategies across multiple markets within a regional framework
• Outstanding organizational, leadership and managerial skills
• Self-driven, proactive with excellent critical thinking and able to maneuver all levels of a matrix organization
• Strong business acumen, problem-solving aptitude and decision-making ability
• Excellent communication skills
• Ability to prioritize tasks and delegate responsibilities effectively
• Ability to motivate and lead employees, and provide coaching and mentorship
• Ability to work under pressure and meet deadlines
• Ability to write and converse in Japanese (minimally JLPT N1) business language in order to liaise with Senior Management in Japan HQ

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Key Responsibilities:

• Platform Expertise: Develop a thorough understanding of the features and capabilities of our in-house virtual Annual General Meeting platform, ensuring alignment with client and regulatory needs.
• Management Presentations: Organise and deliver clear, impactful presentations to senior management team, explaining the versatility, built-in security features, and compliance with the Building Maintenance and Strata Management Act (BMSMA) regulations.
• Stakeholder Communication: Coordinate and host information sessions with the different stakeholders and participants, ensuring they are fully briefed on the processes, timelines, and data collection requirements for each virtual annual general meetingproject.
• Team Training: Lead and train the virtual annual general meeting team to uphold the highest standards of professionalism in virtual annual general meeting moderation, ensuring smooth operations during the virtual annual general meeting process.
• Task & Resource Allocation: Oversee the assignment of tasks and resources for the customisation of the virtual annual general meeting platform, ensuring the delivery of tailored solutions that meet client requirements.
• Quality Control & Verification: Ensure the accuracy of all builds, testing, and system integrations. Verify that the platform meets client specifications and operates as intended before each virtual annual general meeting session.
• Conduct Virtual Annual General Meetings: Conduct, manage, and oversee the execution of virtual annual general meetings, ensuring seamless delivery and troubleshooting (if required) during the sessions to guarantee a positive experience for clients and attendees.
• Continuous Improvement: Organise regular training and workshops for the entire virtual annual general meeting team to ensure consistent, high-quality service delivery across all client engagements.

Skills and Qualifications:

• In-depth Knowledge of BMSMA: Strong understanding of the Building Maintenance and Strata Management Act (BMSMA) and its implications for virtual annual general meeting processes.
• Attention to Detail: Keen eye for detail, ensuring the accuracy and compliance of all processes, documentation, and system functionality.
• Excellent Communication Skills: Outstanding verbal and written communication skills with the ability to explain complex technical concepts in a clear, engaging manner.
• Client-Centric: Demonstrated ability to manage client expectations, attend to specific client requests, and provide timely solutions to any issues or concerns.
• Leadership & Team Management: Proven ability to lead, motivate, and develop a team, ensuring high standards of professionalism, customer service, and operational efficiency.
• Problem-Solving: Ability to anticipate challenges, proactively address concerns, and provide creative solutions to ensure the smooth running of the eAGM process.
• Experience with Technology: Prior experience with virtual annual general meeting technology platforms or similar software tools is highly desirable.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to work on diverse and exciting projects.

Who is suitable for this role?

• HQ Managers of Property Management companies.
• Onsite Managers of MCSTs with expertise in virtual annual general meetingplanning and execution.

How to Apply:

• If you are a proactive and detail-oriented project manager with a passion for delivering exceptional results, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience to feedback@icondo.asia with the subject line "Head of Department- Electronic AGM”
• Join us at iCondo and contribute to our mission of delivering top-notch solutions to our clients!

Responsibilities:

1. Oversee daily operations, ensuring high-quality client service and operational efficiency across all regions, including overseas markets (e.g., Malaysia, Philippines, Algeria etc).
2. Implement processes to improve productivity, monitor performance, and recommend continuous improvements.
3. Develop strategies for market expansion, identify new business opportunities, and cultivate strong relationships with clients, stakeholders, and partners.
4. Assist with budgeting, financial forecasting, resource allocation, and support cost control initiatives to maintain profitability.
5. Lead, motivate, and manage cross-functional teams to achieve company goals while fostering a positive, collaborative work culture.
6. Contribute to strategic decision-making and risk management, and ensure compliance with industry regulations and internal controls.
7. Serve as a liaison between leadership and stakeholders, ensuring effective communication, alignment, and consistent messaging across all channels.
8. Prepare detailed reports, presentations, and other documents to track progress and ensure alignment with company objectives and operational effectiveness.

Requirements:

1. Bachelor's degree in business, management, or a related field (Master degree is preferred).
2. 8-10 years of senior management or leadership experience in consultancy or a related industry.
3. Proven expertise in team management, business development, financial management, and strategic decision-making.
4. Strong problem-solving skills, with a focus on driving results and meeting company objectives.
5. Excellent financial management skills, including budgeting, forecasting, and resource allocation.
6. Outstanding communication and interpersonal skills, with a strong ability to foster collaboration and maintain a positive work culture.
7. High integrity, professionalism, and sound judgment for making strategic decisions in dynamic, multi-market environments.
8. Proficiency in MS Office and familiarity with industry trends; willingness to travel internationally as required.

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Role:

We’re hiring a GM Architecture to join our technology team and play a pivotal role in shaping technology and architecture blueprints critical for fulfilling AP+'s strategic objectives.

This position collaborates closely with business units and stakeholders across AP+ to ensure seamless alignment and adoption of organization-wide architecture principles and policies.

Proposed Position Requirements are:

• Leading & ensuring the effective planning, development, implementation, and evaluation of major and complex projects relating to critical I&T architecture and infrastructure programs, initiatives, strategies, and frameworks.
• Providing technical leadership for the delivery of compelling digital architecture and infrastructure solutions.
• Ensuring a defined set of architecture standards are documented and adopted within the branch and across the department.
• Significantly contributing to the effective planning, management, and delivery of the I&T branch’s functions, goals, and objectives.
• Establishing and maintaining productive partnerships with external IT providers to ensure optimum allocation and utilisation of digital resources.
• Representing the department in senior-level and/or inter-agency delegations and negotiations pertaining to digital architecture and infrastructure.
• Provide architectural leadership and chair organisation-wide architecture review board ensuring the architectural and solution design decisions are thoroughly considered and aligned to the business strategic goals and objectives.

This role will also see you provide expert leadership, consultation and best practice processes when it comes to:

• Solution & Payment Architecture
• Best Practice & Compliance
• Partner & Vendor Management
• People Management

In order to be considered for this role you will need to display:

• 10+ years’ experience working in either a “Head of” or “General Manager” role with robust experience across core aspects of IT architecture within the Financial Services sector.
• Experience across multiple Architecture domains, including the implementation of Architecture in various large organisations.
• 7 years+ experience in delivering major business solutions into production within multiple project teams.
• Excellent communication skills, flexibility, team focus, and dedication to customer service.
• Solid understanding of business needs and customer focus beyond the technical/technology aspects.
• Demonstrated leadership and people management skills.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

HI, All candidates are required to use dishwash cleaning powder and liquid products like strong smell,required to carry and handle heavy equipment. All races are welcome. Job is suitable for older workers also. All ages are welcome.All candidates can do with flexible hours with friendly environment.

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field

Job Overview:

The General Manager will oversee the day-to-day operations of Tree Art International, ensuring efficiency, team coordination, and profitability. The role requires an experienced leader with at least 10 years of relevant experience, including a minimum of 5 years in a senior leadership position. The General Manager will be responsible for managing resources, leading teams, and implementing policies and strategies in an education-focused environment.

Key Responsibilities:

-Oversee daily operations of the company, ensuring efficient delivery of educational services and programs.
-Lead and mentor department heads, including curriculum development, teaching staff, and operations teams, to achieve their respective goals.
-Implement business strategies, plans, and procedures tailored to the education sector, ensuring alignment with the company’s vision and goals.
-Manage financial performance, including budgeting, forecasting, and cost control, with a focus on educational program sustainability and profitability.
-Foster a positive learning and working environment, promoting collaboration and professional development among staff.
-Develop performance metrics for education programs and regularly review and report on business and educational outcomes.
-Ensure compliance with education regulations, licensing requirements, and safety standards.
-Collaborate with the executive team to identify and implement growth opportunities in the education sector.
-Represent the company to external stakeholders, including clients, education partners, and government bodies.

Requirements:

-Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role overseeing operations in the education sector.
-Proven experience in a senior management position, with a strong understanding of business and education operations.
-Strong financial acumen and experience managing budgets and resources in an educational environment.
-Excellent leadership, communication, and problem-solving skills.
-Ability to work under pressure and manage multiple priorities, particularly in an education setting.
-Experience in developing and implementing educational business strategies.
-Strong interpersonal skills and ability to lead diverse teams of educators and administrators

As a Supervisory General Engineer/Physical Scientist (Assistant Manager for Operations) you will:

• Serve as the Assistant Manager for Operations (AMO) responsible for performance direction, day-to-day oversight and contract administration activities in support of the Operations programs at Sandia National Laboratories (SNL).
• Manages safety oversight of multiple aspects of SNL operations, including evaluation of operations involving hazards such as nanotechnology, nuclear, chemical, pulsed power, mechanical, electrical, biological and explosive.
• Responsible for program management, technical monitoring, providing advice and conducting evaluations of all aspects of operations of facilities.
• Manages quality assurance oversight of Sandia National Laboratories (SNL's) weapons and non-weapons programs.
• Production operations involve the oversight of SNL manufacture of state-of the-art electronics, explosives, and electro-mechanical components both internal to Sandia and at external Sandia suppliers.
• Serves as Contracting Officer Representative (COR) and manages technical subject matter experts for multiple functional areas.

This position is multidisciplinary and maybe filled as a Marriage and Family Therapist, Licensed Professional Mental Health Counselor, or a Social Worker at the Program Manager/Coordinator level.

Serves as a Licensed Professional Mental Health Counselor Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center
• Administrative and outreach staff service functions are also the responsibility of the VCD
• The LPMHC Program Manager VCD oversees the fiscal, contractual, and operational obligations of the community-based Vet Center
• Leads the coordination and briefing during meetings with Congressional representatives and their staff
• VCD takes the lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health professionals, Title 5 Readjustment counselors, outreach workers and office Managers
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services
• Perform other duties as assigned

About Us:

· CRN Magazine Fast50 Ranking 2017-2019

· Asia Pacific & Japan ServiceNow Elite Partner of the Year 2020 - 2022

· WFH & Office Flexible Arrangement

We are an Australian-born company with over 480 dedicated staff across Australia, India, Singapore, Hong Kong, and the Philippines. A multi-award-winning business, we’re proud to have been recognised as the Asia Pacific & Japan ServiceNow Elite partner of the year in 2019, 2020 and 2021. Our success comes from our people-first culture. That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you’ve never done before.

Our focus is enterprise service management, and we have deep knowledge of and experience in digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. We also have Innovation and Organisational Change Management practices that are intrinsic to everything we do.

Role Summary:

You will be predominantly responsible for leading Enterprise Technology Program and managing large-scale deployments of ServiceNow solutions programs. You will be self-motivated and passionate about client success, delivering exceptional customer outcomes, and building high-performing cohesive teams across multiple vendors and customer stakeholders.

You will have a flair for forming long-lasting, trusted relationships with executive-level stakeholders, gaining their endorsement for high-quality delivery, acting as the primary customer contact for services, handling issues, and escalating as appropriate.

Main Responsibilities:

• Accountable for the management of overall engagement, including scheduling, resourcing, scope, and budget
• Developing and maintaining strong customer relationships with key stakeholders, including executive sponsors, program managers, business process owners, and enterprise architects
• Responsible for ensuring the customer is fully informed and updated on engagement progress and concerns, including scheduling, resourcing, issues, and risks/change requests.
• Managing engagements in compliance with the Enable Way methodology and updating engagement details, including resource plans, timelines, and financials
• Facilitating key stakeholder meetings, including regular steering committees with internal and customer teams, reporting on engagement progress, issues, risks, and budgets internally to practice directors, and contributing to issue resolution
• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to be processed during workshops with key customer sponsors and stakeholders, ensuring technology design and solutions are aligned with business requirements.
• Produces high-quality customer documentation, including but not limited to workshop material, training material, and solution designs, with acute attention to detail

Skills Matrix:

• 5 + years of experience leading project engagements
• Experience in delivering enterprise-scale ServiceNow projects with evidence of managing and coordinating team members during a customer engagement providing ServiceNow functional expertise - nice to have.
• Experience in Remedy Multi-cloud services management
• Ability to facilitate UAT process
• Experience across scale agile, leading agile and running agile DevOps projects.
• Knowledge of external issues and depth of experience to inform, challenge, and ability define the scope of work.
• Ability to influence and lead alternative perspectives with successful outcomes.
• Proven experience in managing and leading high-performing teams
• Exceptional interpersonal skills, verbal communication, and written communication
• Proven ability to advise in best practice tools/methodologies
• Proven expertise across enterprise projects/programs and risk management

Qualifications & Certifications: (Nice to have)

• IT Degree or relevant tertiary education in Computer Science
• ServiceNow CSA, CIS ITSM + 1 other product CIS
• ServiceNow sales & presales accreditation in 2+ Product lines
• ITIL Foundation Certified
• Certified Scrum Master or PMP certification preferred