Total 766 call center job vacancies in Others category in Malaysia

• Advises, administers, or performs professional, scientific, or technical work concerned with engineering or architectural projects, facilities, structures, systems, processes, equipment, devices, material or methods.
• Conducts special studies for NASA Programs/Projects and its partners.
• Engages in professional scientific and engineering work requiring knowledge of the science or art, or both, by which materials, natural resources, and powers are made useful.
• Performs a variety of technical managerial functions typically involving two or more areas of management functions such as resources analysis, technical management systems, technical engineering operations management, configuration management.
• Performs multiple functions alongside other engineers to include planning, design, test and evaluation, cost analyses, program management, project and quality management.
• Performs technical activities supporting the management process whether within the context of a line organization, direction of a contracted effort, or management of grants. Work may involve monitoring contractors supporting NASA projects.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $142,094 Per Year (GS 14)

• Performs project management for space and aeronautical systems, vehicles, and/or payloads such as: design and operational requirements definition; hardware/software development; managing testing, safety, integration, certification or operations.
• Develops, tests, evaluates, researches, operates, maintains, remodels, and/or decommissions aircraft and/or spacecraft.
• Investigates phenomena encountered in aerospace flight, monitoring and analyzing unknown or unfamiliar aerospace vehicles, piloting aerospace vehicles, and/or developing aviation safety standards and regulations.
• Performs multiple functions such as planning, research, design, development, test and evaluation, cost analyses, program and project management.
• Monitors contracted work either externally or on-site in the facility of the contractor.
• Works alongside contract aerospace engineers to incorporate new technologies, improve reliability, extend the life of an aerospace vehicle, and/or reduce total ownership costs.
• Conducts specialized studies on flight vehicles, which may include overall and individual major systems components, and additional airborne equipment encompassed in the structure, to ensure their safety, suitability, and effectiveness in operation.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASAs commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $142,094 Per Year (GS 14)

• Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
• Manage projects, develop test systems, and/or test aerospace materials as a project manager, general/aerospace/electrical engineer, or physical scientist in areas like facility systems, facility and test infrastructures, and space flight hardware.
• Generate and apply theories, principles, practical concepts, processes, and systems related to engineering design, standards, codes, and techniques in support of a variety of Center Infrastructure, Program projects and NASA’s mission.
• Provide oversight of on- and off-site contractors’ performance to ensure contractual obligations are met and government resources are expended in an economical and beneficial manner.
• Oversee the design and execution of complex projects with multiple subsystems, services, capabilities, or products that support NASA functions, programs, or projects.
• Use established criteria and professional judgment to modify or design, construct, and utilize laboratories, facilities, equipment, or processes to support Center program and Agency goals.
• Serve on teams of multi-disciplined, cross-organizational, and complex design, construction, fabrication and testing projects utilizing traditional engineering science disciplines (e.g. mechanical, electrical, materials, industrial, and chemical).
• Perform multiple functions which may include, planning, research, design, development, test and evaluation, cost analyses, program, and project management.
• Handle environments of rapid change, hazardous conditions and competing priorities rationally and quickly.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.

Starting at $101,121 Per Year (GS 12-13)

• Conducts special studies for NASA Programs/Projects and its partners.
• Engages in professional scientific and engineering work requiring knowledge of the science or art, or both, by which materials, natural resources, and powers are made useful.
• Performs multiple functions alongside other engineers to include planning, design, test and evaluation, cost analyses, risk management, program management, project and quality management.
• Performs technical activities supporting the management process whether within the context of a line organization, direction of a contracted effort, or management of grants. Work may involve monitoring contractors supporting NASA projects.
• Serves as an authority in areas of technical managerial functions involving two or more areas of management functions such as resources analysis, technical management systems, technical engineering operations management, configuration management.
• Serves as a technical authority advising, administering, or performing professional scientific/technical work concerned with engineering or architectural projects, facilities, structures, systems, processes, equipment, devices, materials, or methods.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $167,139 Per Year (GS 15)

• Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
• Provide expertise in assessing aerospace flight hardware design and qualification requirements as they relate to NASA's overall strategic goals.
• Apply critical inquiry, problem solving, and scientific methodology to complete assessments, make recommendations, or resolve issues involving aerospace flight systems.
• Provide customer insight to the resolution of issues on all aspects of commercial aerospace flight development/operation, including system performance, configuration, component definition, operational capabilities, reliability, safety, etc.
• Generate and apply practical concepts, processes, and systems related to traditional engineering science disciplines and their applicability to aerospace flight systems.
• Integrate unique aerospace flight systems, customer products, and project and/or program elements to satisfy commercial launch vehicle, spacecraft, aircraft, or launch site design and operational requirements.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.

Starting at $101,121 Per Year (GS 12-13)

• Performs project management for space and aeronautical systems, vehicles, and/or payloads such as: design and operational requirements definition; hardware/software development; managing testing, safety, integration, certification or operations.
• Performs multiple functions such as planning, research, design, development, test and evaluation, cost analyses, program and project management.
• Serves as an expert on projects/programs to develop, test, evaluate, research, operate, maintain, remodel, and/or decommission aircraft and/or spacecraft.
• Investigates phenomena encountered in aerospace flight, monitoring and analyzing unknown or unfamiliar aerospace vehicles, piloting aerospace vehicles, and/or developing aviation safety standards and regulations.
• Monitors contracted work either externally or on-site in the facility of the contractor.
• Serves as an expert working alongside contract aerospace engineers to incorporate new technologies, improve reliability, extend the life of an aerospace vehicle, and/or reduce total ownership costs.
• Conducts specialized studies on flight vehicles, which may include overall and individual major systems components, and additional airborne equipment encompassed in the structure, to ensure their safety, suitability, and effectiveness in operation.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASAs commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $167,139 Per Year (GS 15)

• Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
• Leads the effort to determine/tailor applicable Flight Termination System (FTS) design and testing requirements for flight projects.
• Ensures compliance with tailored FTS design and testing requirements. Responsible to develop and process FTS waivers.
• Provides flight projects with guidance on FTS design and testing requirements compliance, including associated components and/or assemblies. Assists in the development, integration, and operation of the flight vehicle's FTS to ensure compliance.
• Ensures discrepancies, anomalies, and failure of FTS components and subsystems during testing are appropriately addressed to the satisfaction of the Government.
• Leads the planning and coordination on an assigned flight project as the FTS Point of Contact to Government organizations and commercial companies in order to ensure full integration of technical and operational requirements.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $101,121 Per Year (GS 12-13)

• Advises, administers, or performs professional, scientific, or technical work concerned with engineering or architectural projects, facilities, structures, systems, processes, equipment, devices, material or methods.
• Conducts special studies for NASA Programs/Projects and its partners.
• Engages in professional scientific and engineering work requiring knowledge of the science or art, or both, by which materials, natural resources, and powers are made useful.
• Performs a variety of technical managerial functions typically involving two or more areas of management functions such as resources analysis, technical management systems, technical engineering operations management, configuration management.
• Performs multiple functions alongside other engineers to include; planning, design, test and evaluation, cost analyses, program management, project and quality management.
• Performs technical activities supporting the management process whether within the context of a line organization, direction of a contracted effort, or management of grants. Work may involve monitoring contractors supporting NASA projects.
• Serves as a technical expert in support of engineering programs/projects and software development related to air traffic management, airspace simulation, and advanced air mobility.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $122,198 Per Year (GS 14)

• Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
• Reviews and signs off on Operational Procedures, Equipment Instructions, Configuration Change Requests, Discrepancy Reports, and System Test Reports (AFOPs, AFEIs, CCRs, DRs, and STRs), including work orders and building modifications.
• Writes and reviews critical lift plans, checklists, test plans, and hazard analyses for load, thermal, Ground Vibration Test (GVT), and combination tests.
• Conducts various testing operations, including weight and balance, load frame tests, lamp checks, and annual working load checks.
• Manages Flight Loads Lab (FLL) space, equipment maintenance, repairs, and time estimation for task completion.
• Oversees data review for Data Acquisition System (DAS), loading, and thermal systems for performance and troubleshooting.
• Collaborates with safety, quality assurance (QA), and other departments, preparing for audits and addressing safety findings.
• Trains team members on safety, lift operations, rigging, and equipment operation.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $101,121 Per Year (GS 12-13)

An exciting opportunity has arisen for patient focused Advisors/Call Handlers to support our busy National Team, based at our Head Office in Great Park (NE13 9BA). You will work on a hybrid basis.
This is a fantastic opportunity for recent psychology graduates with admin experience!
As a Patient Coordinator, you will work flexibly across all our services using our systems and you will manage all calls and referrals into the service, assisting clients who may be experiencing a range of mental health conditions. You will act as a liaison between the patient and the clinical team, ensuring that any relevant information is provided promptly to those who need it, and all patients receive a positive, high-quality, and seamless experience throughout. Patient Coordinators will ensure that the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales at every step.
About you
We would love to hear from you if you possess the following:

Have excellent communication skills, are caring and empathetic, and want to help make a real difference to people's lives
Are confident on the phone and willing to train to be able to provide guidance to patients in a calm and logical way
Are resilient and resourceful and able to manage calls that may potentially be distressing or an emergency
Have excellent customer service skills and confident telephone manner
Are an inspirational team player with excellent communication skills and able to work collaboratively
Are computer literate and have good understanding of Microsoft Office
Are able to deliver required performance targets

Ideally you will have call handling experience and have worked with the public either in a healthcare setting, or in a contact centre environment. We need individuals who have the drive and passion to make a difference to people’s lives, but also the personal resilience to work in a high-pressured environment. Successful candidates will be able to work well within a team, have fast/accurate typing skills and a good standard of education. This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.
You will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.
Please bare in mind during your training period you will be required to be in the office full-time.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
Enhanced pension
Wagestream - ability to release earnings, giving you instant access to your pay
Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
Enhanced life assurance scheme, payment being three times your annual salary
Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

• Ensures synchronization of funding requirements in Program Objective Memorandum (POM) and Strategic Portfolio Review (SPAR) to prevent delays of scheduled activities and loss of crucial AMD and tactical missile capacities for the warfighter.
• Coordinates program planning and programming across complex programs from the Project Management Office (PM) and the PEO staff.
• Responsible for the overall planning, direction, and success of substantial programs, systems development and integration efforts, acquisition, and research and development technology initiatives that have great significance to the PEO/PM and/or DA.
• Responsible for ensuring integration of programs/initiatives with PEO/PM and DA goals and objectives

Starting at $127,073 Per Year (NH 4)

• Plan, develop, and establish the contractual strategy for the overall acquisition program for the organization.
• Advise program officials of the procurement objectives to be used, and assists in the preparation of statements of work, determination and findings, and solicitation documents.
• Develop new or innovative contracting approaches to arrive at an equitable contract arrangement.
• Plan and develop guidance material for technical and contracting personnel.

Starting at $127,073 Per Year (NH 4)

• Leads the Engineering teams for Human Spaceflight Programs as direct delegates of the Chief Engineer of those Programs.
• Supports the Chief Engineers in the execution of Engineering Technical Authority for internal compatibility and adherence to the policies and standards of the Engineering Directorate, Program Offices, Center, and Agency.
• Serves as the Engineering Directorate prime contact for their technical domain; responsible for technical integration, planning, and creation of design, development, test, evaluation, operation and maintenance of systems and/or software.
• Assigns technical tasks to Divisions and leads/coordinates efforts across the Directorate system managers; advises on policy/requirements; conducts engineering investigations to support projects; identifies and mitigates problems and issues.
• Supports boards and reviews as the principal engineering representative for their Program area; supports any associated panels or working groups.
• Supports any design, development, testing, validation, or operations activities. Leads anomaly investigations or failure reviews in their technical domain.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Starting at $165,761 Per Year (GS 15)

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

Starting at $99,200 Per Year (NH 3)

• Develops acquisition objectives and milestones to obtain the contracted services within the timeframe demanded for the particular project.
• Advises on all phases of negotiation with the contract specialist/contracting officer for contract modifications, change orders, supplemental agreements, and delivery order processes including all phases of contract administration.
• Attend meetings with Government and contractor personnel and furnishes recommended solutions to contractual problems.
• Perform in-depth research of procedures, policy, and regulations to provide technical advice to management and project managers.
• Monitor the procurement process from pre-award to final delivery requirements. Keeps abreast of procurement status and takes necessary actions to correct problems.

Starting at $90,431 Per Year (NH 3)