Total 81 call center job vacancies in Others category in Jefferson Hills PA, 565 Coal Valley Road

Roles & Responsibilities

Responsibilities:

-Priority will be given to Experience beautician ,able to understand what the customers requires and needs.
-Maintaining detailed records of all treatments that performed on each guest.
- knowledge in spa and beauty techniques
-Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
-Explaining all treatments steps, and therapies to guests and providing suitable recommendations as needed.

-good knowledge in company products，
- able to recommend sales packages to customers according to their needs.

• Assists in the management and daily operations of the Joint Operations Center.
• Takes calls from Federal, state and the public on exchange of information and records all pertinent data.
• Relays information through various communications equipment to appropriate personnel.
• Notifies other agencies concerning the call as necessary.
• Records action taken, equipment assigned and other pertinent information in various databases.
• Monitors radio communications of law enforcement officers, fire department, and emergency operations.
• Examines, analyzes and interprets data from a variety of resources.
• Maintains log records of activities occurring during the shift as a source of information for production reports, and operation efficiency status.
• Establishes, maintains and keeps updated the resources and operational functions/readiness of all JOC equipment once per shift.
• In a minimum of time and without error, employee must be able to copy, validate, process, and relay the message to appropriate personnel.
• During joint forces exercises or actual emergencies, serves as a member of the JOC emergency response team to provide support to either the Federal, state or public operations.
• Ensures all classified documents are properly prepared, reproduced, distributed and stored.
• Controls COMSEC information, material, and devices and is responsible for receipt, inventory, storage, issue, protection and destruction.
• Maintains overall security of the Joint Operations Center and performs entry control and escort procedures during assigned shift.
• Conducts studies to determine requirements for communication devices, office automation hardware and software.
• Types a variety of narrative and tabular correspondence from rough drafts and corrected copies.
• Uses a variety of automated systems in the office environment to store/retrieve/manipulate data with word processing, database management, spreadsheet and graphics software packages. Performs other duties as assigned.
• Performs other duties as assigned.

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to medical12@express.com.sg

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

ABC (Applied Behavior Consultants) Center Singapore is part of the global network of Applied Behavior Consultants, Inc, a USA-based network that has helped thousands of individuals with autism for over 30 years. Our expertise lies in ABA (Applied Behavior Analysis) therapy. ABC Center is the only center in Singapore with Board Certified Behavior Analysts with expertise in the REAL (Recreating Environments to Accelerate Learning) method of ABA.

The Senior Behavior Analyst (SBA) is responsible for supervising the Behaviour Technicians and all clinical programs of the clients. Additionally, the SBA is responsible for conducting parent inquiries and addressing parents' concerns regarding their child’s program at ABC. The SBA will meet weekly with the Clinical Director/Program Manager/Directors.

1. Clinical Duties and Responsibilities:

Troubleshooting/Monitoring:

• Complete analysis of client’s progression of lessons and behavior excess goals.
• Troubleshoot of lessons and behavior excesses in conjunction with the Behavior Technicians.
• Development of behavior plans and function of behavior based on Functional Analysis Assessment/Descriptive Analysis in conjunction with the Behavior Technicians.
• Monitor ongoing behavior intervention plans for effectiveness and their relation to lesson plans.
• Review all behavior excess and skill acquisition data and graphs to identify ascending and descending trends. This should be discussed within the figure caption of each graph.
  • Level, variability, trend
  • Ensure data-based decisions are made with respect to Intervention Plan creation or modification.
• Identify variables that may interfere with the transition of an individual client to another setting.
• Assist Behavior Technicians in dealing with difficult situations with parents/technicians/schools, etc. by modeling appropriate behavior, role-playing, scripting and providing additional feedback to the Behavior Technicians,

Intervention:

• Ensure appropriate assessments are conducted, and program plans in relation to client’s deficits and excesses are developed, and report written as required.
• Review reports (assessment andprogress reports) for clinical accuracy and appropriateness, and then submit to Clinical Director for final approval.
• Provide feedback regarding report goals and recommendations, etc. to the Behavior Technicians.
• Advise the Behavior Technicians in developing and progressing lesson plans and developing and modifying behavior intervention plans.
• Ensure all clinical goals of student and classroom are being progressed/met by providing programmatic modifications according to client program reviews and monthly consultation on client’s program.

Supervision/Clinical Administrative:

• Meet /Consult with the Clinical Director on a weekly or bi-monthly basis.
• During weekly meetings and/or via email, alert the Clinical Director of any continuing concerns (i.e., lack of progress for more than two weeks, ascending trends in behavior excesses, staff concerns, behavior analysts’ failure to make progress on personal goals, etc.).
• Work in conjunction with the Clinical Director to address management issues (e.g., team members’ questions/concerns) and provide support for the program to ensure clinical effectiveness.
• Assist in transition planning in conjunction with the Clinical Director.
• Conduct weekly meetings with each assigned Behavior Technicians
• Develop goals (three major goals monthly) for Technicians based on deficits or other areas that require growth using consultation forms.
  • If the Behavior Technician is experienced (in their first or second year), then the goals may be submitted quarterly (with the approval of the Site Administrator).
• Turn in updates on goals for Behavior Technicians according to deadlines given by Clinical Director.
• Attend IEP meetings with Behavior Technicians when necessary or at the request of Clinical Director/Program Manager.
• Review the client’s program quarterly; maintain a file folder for each student, containing the child’s home matrix, classroom matrix if applicable, current scoring grids of all Assessment Tools (e.g., VB-MAPP, CC, ABLLS, QLA), list of lessons, behavior intervention plan(s), recent report/goals, and BA notes.
• Ensure the following are in place: Student binders are clinically organized, Classroom and Individual Matrices are complete and updated, IEPs are current and updated on time, lessons are in place and appropriate per student, lesson generalization summary sheets are completed, and behavior plan in place if needed.
• Provide company-wide trainings as assigned (new technician/tutor training).
• Home visits as needed.
• Participate heavily in weekly BA meetings by reviewing BA notes, discussing specific cases, addressing additional training needs with BAs, providing mini continuing education’s for the team.
• Supervise Lead Technicians, ensure Lead Technician is completing their assigned duties.

Job description

WINGS THERAPY AND LEARNING CENTER (WINGS), Singapore’s first intensive therapy center is seeking highly motivated Full time & Part Time Physiotherapy Assistants to join its EXCITING, VIBRANT AND DYNAMIC team.

We are looking for committed and passionate Physiotherapy Trainees/Interns to support under the supervision of a physiotherapist the patient’s partner throughout the journey of restoring motion, mobility and independence with ground-breaking innovative therapies which are first of its kind in Singapore.

You will work alongside a dedicated team of experienced professionals, striving for the delivery of outstanding service for families with infants, children through to young adults with a diverse range of abilities and conditions.

PHYSIOTHERAPY ASSISTANT/TRAINEE/INTERN

Responsibilities:

• Support and assist physiotherapists in the administering of therapy treatments to patients.
• Motivate patients during treatment to help them function optimally as well as improving strength, flexibility, balance, and coordination.
• Undertake and participate in training.
• Perform housekeeping and maintenance of therapy areas and equipment.
• Support and assist therapists in ad-hoc duties.
• Assist in documenting patient care services.

Requirements:

• Possession of a Diploma in Physiotherapy/ Occupational Therapy/Sports Science/etc.
• Positive and client-centered therapy assistant with great communication skills.
• Fresh graduates welcomed.

We regret that only shortlisted candidates will be notified.

ABOUT WINGS THERAPY AND LEARNING CENTER (WINGS)

Founded in 2017, WINGS is Singapore’s first intensive therapy center to offer transformative therapies such as Pediatric Physical Therapy, Occupational Therapy, Early Intervention, Suit Therapy (NeuroSuit™ and TheraSuit Method®), Spider Cage Therapy, Universal Exercise Unit, Cuevas Medek Exercises® (CME), Intensive Gait Training. Task Specific Electrical Stimulation (TASES), Autism Fitness and Sports for The Special Child.

We are dedicated to delivering the most innovative therapies to help children with a diverse range neurological and developmental needs to achieve the kind of freedom and independence they deserve.

For more information, please visit:

www.wingstherapycenter.com

@WingsTherapyCenter

@wings_therapytherapycenter

Job Summary

Responsible for processing and ensuring medical claims are managed timely and in accordance with policy terms and conditions, and assist with financial counselling and other administration duties.

Role and Responsibilities

Business Office Management

• Responsible for following up on queries, and providing end-to-end support in processing medical claim submissions, regarding Mediclaim and Corporate Insurance claims, including reimbursements.
• Provide accurate adjudication of claims, pre-authorization and LOG issuance to meet operational targets.
• Collect accurate information and documents to proceed with the claim process
• Monitor and timely follow-up on the progress of pending claims to assist with quick resolutions and proper closure
• Liaise with doctors and clinics for facility bill size estimations
• Follow up with patients and insurers for outstanding hospital bills
• Support patients, clinics and front office in day-to-day insurance claims matters
• Check validity of claims prior to data entry into system and ensure mediclaims are filed within a strict timeline
• To handle enquiries from internal and external parties within the agreed targeted turnaround time
• Maintain accurate case records and all related communication
• Any other duties or projects as assigned

Qualifications and Education Requirements

• Diploma/degree and above with experience in Healthcare/Insurance/Third Party Administrators industries preferred.
• Meticulous and detail oriented at work with accuracy of data entries into system
• Able to work in a fast-paced environment and work independently
• Proactive, Problem solver, Good Team Player
• Willing to learn and adaptable to working environment with minimal supervision
• Proficient in Microsoft Office applications (Excel, Word and Power Point)

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

ABC (Applied Behavior Consultants) Center Singapore is part of the global network of Applied Behavior Consultants, Inc, a USA-based network that has helped thousands of individuals with autism for over 30 years. Our expertise lies in ABA (Applied Behavior Analysis) therapy. ABC Center is the only center in Singapore with Board Certified Behavior Analysts with expertise in the REAL (Recreating Environments to Accelerate Learning) method of ABA.

The Senior Behavior Analyst (SBA) is responsible for supervising the BA and all clinical programs of the clients. Additionally, the SBA is responsible for conducting parent inquiries and addressing parents' concerns regarding their child’s program at ABC. The SBA will meet weekly with the Clinical Director/Program Manager/Directors.

1. Clinical Duties and Responsibilities:

Troubleshooting/Monitoring:

• Complete analysis of client’s progression of lessons and behavior excess goals.
• Troubleshoot of lessons and behavior excesses in conjunction with the Behavior Analysts.
• Development of behavior plans and function of behavior based on Functional Analysis Assessment/Descriptive Analysis in conjunction with the Behavior Analysts.
• Monitor ongoing behavior intervention plans for effectiveness and their relation to lesson plans.
• Review all behavior excess and skill acquisition data and graphs to identify ascending and descending trends. This should be discussed within the figure caption of each graph.
  • Level, variability, trend
  • Ensure data-based decisions are made with respect to Intervention Plan creation or modification.
• Identify variables that may interfere with the transition of an individual client to another setting.
• Assist Behavior Analysts in dealing with difficult situations with parents/technicians/schools, etc. by modeling appropriate behavior, role-playing, scripting and providing additional feedback to the Behavior Analysts.

Intervention:

• Ensure appropriate assessments are conducted, and program plans in relation to client’s deficits and excesses are developed, and report written as required.
• Review reports (assessment andprogress reports) for clinical accuracy and appropriateness, and then submit to Clinical Director for final approval.
• Provide feedback regarding report goals and recommendations, etc. to the Behavior Analysts.
• Advise the Behavior Analysts in developing and progressing lesson plans and developing and modifying behavior intervention plans.
• Ensure all clinical goals of student and classroom are being progressed/met by providing programmatic modifications according to client program reviews and monthly consultation on client’s program.

Supervision/Clinical Administrative:

• Meet /Consult with the Clinical Director on a weekly or bi-monthly basis.
• During weekly meetings and/or via email, alert the Clinical Director of any continuing concerns (i.e., lack of progress for more than two weeks, ascending trends in behavior excesses, staff concerns, behavior analysts’ failure to make progress on personal goals, etc.).
• Work in conjunction with the Clinical Director to address management issues (e.g., team members’ questions/concerns) and provide support for the program to ensure clinical effectiveness.
• Assist in transition planning in conjunction with the Clinical Director.
• Conduct weekly meetings with each assigned Behavior Analyst.
• Develop goals (three major goals monthly) for Behavior Analysts based on deficits or other areas that require growth using consultation forms.
  • If the Behavior Analyst is experienced (in their first or second year), then the goals may be submitted quarterly (with the approval of the Site Administrator).
• Turn in updates on goals for Behavior Analysts according to deadlines given by Clinical Director.
• Attend IEP meetings with Behavior Analysts when necessary or at the request of Clinical Director/Program Manager.
• Review the client’s program quarterly; maintain a file folder for each student, containing the child’s home matrix, classroom matrix if applicable, current scoring grids of all Assessment Tools (e.g., VB-MAPP, CC, ABLLS, QLA), list of lessons, behavior intervention plan(s), recent report/goals, and SBA notes.
• Ensure the following are in place: Student binders are clinically organized, Classroom and Individual Matrices are complete and updated, IEPs are current and updated on time, lessons are in place and appropriate per student, lesson generalization summary sheets are completed, and behavior plan in place if needed.
• Provide company-wide trainings as assigned (new technician/tutor training).
• Home visits as needed.
• Participate heavily in weekly SBA meetings by reviewing SBA notes, discussing specific cases, addressing additional training needs with BAs, providing mini continuing education’s for the team.
• Supervise Lead Technicians, ensure Lead Technician is completing their assigned duties.

, the Senior Behavior Analyst (SBA) is responsible for supervising the BA and all clinical programs of the clients. Additionally, the SBA is responsible for conducting parent inquiries and addressing parents' concerns regarding their child’s program at ABC. The SBA will meet weekly with the Clinical Director/Program Manager/Directors.

1. Clinical Duties and Responsibilities:

Troubleshooting/Monitoring:

• Complete analysis of client’s progression of lessons and behavior excess goals.
• Troubleshoot of lessons and behavior excesses in conjunction with the Behavior Analysts.
• Development of behavior plans and function of behavior based on Functional Analysis Assessment/Descriptive Analysis in conjunction with the Behavior Analysts.
• Monitor ongoing behavior intervention plans for effectiveness and their relation to lesson plans.
• Review all behavior excess and skill acquisition data and graphs to identify ascending and descending trends. This should be discussed within the figure caption of each graph.
  • Level, variability, trend
  • Ensure data-based decisions are made with respect to Intervention Plan creation or modification.
• Identify variables that may interfere with the transition of an individual client to another setting.
• Assist Behavior Analysts in dealing with difficult situations with parents/technicians/schools, etc. by modeling appropriate behavior, role-playing, scripting and providing additional feedback to the Behavior Analysts.

Intervention:

• Ensure appropriate assessments are conducted, and program plans in relation to client’s deficits and excesses are developed, and report written as required.
• Review reports (assessment and progress reports) for clinical accuracy and appropriateness, and then submit to Clinical Director for final approval.
• Provide feedback regarding report goals and recommendations, etc. to the Behavior Analysts.
• Advise the Behavior Analysts in developing and progressing lesson plans and developing and modifying behavior intervention plans.
• Ensure all clinical goals of student and classroom are being progressed/met by providing programmatic modifications according to client program reviews and monthly consultation on client’s program.

Supervision/Clinical Administrative:

• Meet /Consult with the Clinical Director on a weekly or bi-monthly basis.
• During weekly meetings and/or via email, alert the Clinical Director of any continuing concerns (i.e., lack of progress for more than two weeks, ascending trends in behavior excesses, staff concerns, behavior analysts’ failure to make progress on personal goals, etc.).
• Work in conjunction with the Clinical Director to address management issues (e.g., team members’ questions/concerns) and provide support for the program to ensure clinical effectiveness.
• Assist in transition planning in conjunction with the Clinical Director.
• Conduct weekly meetings with each assigned Behavior Analyst.
• Develop goals (three major goals monthly) for Behavior Analysts based on deficits or other areas that require growth using consultation forms.
  • If the Behavior Analyst is experienced (in their first or second year), then the goals may be submitted quarterly (with the approval of the Site Administrator).
• Turn in updates on goals for Behavior Analysts according to deadlines given by Clinical Director.
• Attend IEP meetings with Behavior Analysts when necessary or at the request of Clinical Director/Program Manager.
• Review the client’s program quarterly; maintain a file folder for each student, containing the child’s home matrix, classroom matrix if applicable, current scoring grids of all Assessment Tools (e.g., VB-MAPP, CC, ABLLS, QLA), list of lessons, behavior intervention plan(s), recent report/goals, and SBA notes.
• Ensure the following are in place: Student binders are clinically organized, Classroom and Individual Matrices are complete and updated, IEPs are current and updated on time, lessons are in place and appropriate per student, lesson generalization summary sheets are completed, and behavior plan in place if needed.
• Provide company-wide trainings as assigned (new technician/tutor training).
• Home visits as needed.
• Participate heavily in weekly SBA meetings by reviewing SBA notes, discussing specific cases, addressing additional training needs with BAs, providing mini continuing education’s for the team.
• Supervise Lead Technicians, ensure Lead Technician is completing their assigned duties.

Training Behavior Analyst:

• An initial meeting with the Behavior Analyst must occur once assigned to the SBA. This includes new hire Behavior Analysts or those that transition from one SBA to your supervision.
• Conduct direct consultation with Behavior Analysts monthly or bi-monthly on each case, 2-5 hours per month depending on the status of the child’s program; a minimum of one hour per month of direct consultation.
• Use consultation form to address and document necessary areas; provide copies of consultation form to Behavior Analysts and Clinical Director within one week of consultation.
• The initial training and long-term monitoring of the Behavior Analysts as they onduct overlaps and team meetings.
• The initial training and long-term monitoring of the Behavior Analysts as they conduct parent training intervention.
• The initial training and long-term monitoring of the Behavior Analysts as they conduct school consultation.
• The initial training and long-term monitoring of the Behavior Analysts as they conduct assessments.
• Training and supervising the Behavior Analysts as they are assigned and conduct staff evaluations.

2. Administrative Duties and Responsibilities:

• Ensure classroom budget is maintained and reinforces are appropriate.
• Conduct parent inquiries for new parents – explain different program and the intake process.
• Meet and address parent’s concerns over child’s programming at ABC.
• Complete a three-month calendar and email/share to the Clinical Director. Also oversee the Behavior Analysts’ calendar to ensure accuracy.
• Participate in meetings and ongoing communication with other Senior Behavior Analysts in order to maintain consistency across centers on a quarterly basis.
• Complete performance reviews for each Behavior Analyst. This will include an initial 3 month and annual reviews.

Job Advertisement: Clinic Assistant

Position: Clinic Assistant
Location: Steve Seah Eye Centre, Camden Medical, Orchard Boulevard, Singapore
Employment Type: Full-Time
Salary: $2,200 - $2,400 per month, depending on experience
Application Deadline: 14 October 2024

About Us:
At Steve Seah Eye Centre, Camden Medical, we are dedicated to providing exceptional healthcare services and ensuring the well-being of our patients. Our team is committed to delivering compassionate and professional care, and we are looking for a motivated and skilled Clinic Assistant to join our dynamic team.

Role Overview:
The Clinic Assistant will support our healthcare professionals and ensure the smooth operation of the clinic. This role involves a variety of tasks, including patient interaction, administrative duties, eye tests and assistance with clinical procedures.

Key Responsibilities:
- Greet and assist patients upon arrival.
- Schedule and confirm patient appointments.
- Prepare and maintain patient records and documentation.
- Assist doctor with procedures and eye tests pre-consultation.
- Manage clinic inventory and ensure medical supplies are stocked.
- Perform routine administrative tasks, including phone calls and data entry.
- Ensure the clinic environment is clean, organized, and welcoming.
- Handle patient inquiries and provide information about clinic services.

Requirements:
- O Levels, Diploma; additional certification or training in healthcare is a plus.
- Previous experience in a medical or clinical setting is preferred but not required.
-Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in basic computer applications (e.g., MS Office, Clinic Assist).
- Positive attitude and a team-oriented mindset.

- Preferbly bilingual for our chinese-speaking patients
- Only Singaporeans and Permanent Residents (PRs) may apply.

- Would prefer available for immediate start ASAP.

Working Hours:
Monday - Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 12:00 PM (half day)
Sunday & Public Holidays: Off

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their qualifications and interest in the position via WhatsApp text only to 9727 0140 (FOR FASTER RESPONSE) by 14 September 2024. Please do NOT call. Ensure to include “Clinic Assistant Application - [Your Name]” in your message.

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

JOB DUTIES AND RESPONSIBILITIES

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are done accurately.
6. Monitoring all the telephone printers – for wake up calls.
7. Assist to carry out emergency and evacuation procedures.
8. Responsible for morning calls
9. Take down and programme morning calls.
10. Ensure all morning calls are answered.
11. Update the Back Office information white board.
12. Monitor the contingency reports every hour.
13. Maintaining an updated telephone extension list.
14. Assisting guests with outgoing phone calls.
15. Assisting guests with new reservations after office hours.
16. Ensuring all guests’ complaints and feedback are recorded in Empower (GXP).
17. Maintain effective service in line with the Hotel’s Corporate Image
    - Company’s Grooming Standard
    - Standard Operation Procedures
    - Departmental Policies
    - Corporate Policies

18. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

19. To ensure and follow established procedures and compliance as per LSOP guidelines.

20. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1-2 years of relevant working experience in handling Call Centre Operations.
• Full-Time position(s) available.
• Rotating shift work basis.

We regret that only shortlisted applicants will be notified.

BUSINESS DEVELOPMENT MANAGER

#SGUnitedTraineeships #SGUP

1. Role Description

This position reports to Chai Kah Mei, Managing Director of XIWEI CULTURE CENTER PTE LTD. Xiwei Culture Center Pte Ltd is committed to provide Learning Education Training Services and Motivational Course Providers.

2. Specific Responsibilities

Individual to be involved in:

1. Implement Sales Strategy

2. Identify New Sales Opportunities

3. Convert sales opportunities to client accounts

4. Onboard new customers

5. Establish Channel Sales Partnerships & Manage relationship with Clients and Channel Partners

6. To Develop New Business Opportunities

3. Competencies

1. Proficient in creating lead generation plans to maintain a strong pipeline of sales opportunities. Gain the ability to set targets and objectives for organizational sales. capable of overseeing the development, management, and execution of go-to-market strategies.

2. Ability to identify new sales opportunities among existing clients. Skilled in presenting new products and services to both current and prospective clients.

3. Able to oversee the preparation of documents and materials for meetings and negotiations. Possess the ability to strategize various approaches to sales opportunities. Additionally, proficient in creating sales proposals, quotes, and bid documents.

4. Capability to oversee the client onboarding process and offer suggestions for its enhancement. Skilled in designing and managing the delivery of client onboarding programs. Furthermore, will be adept at providing personalized guidance to new clients, ensuring a smooth transition and high satisfaction levels.

5. Capable of overseeing partnership agreements and managing order and contracting documentation. Skilled in evaluating client feedback to identify areas for improvement and recommending changes to enhance the overall client experience. Adept at resolving client feedback and market sentiments, escalating issues when necessary to enhance products and services. Additionally, able to develop engagement plans and activities to foster and strengthen relationships with clients. Regular interactions with clients and partners will be conducted to uncover existing and potential business concerns and needs.

6. Actively participate in industry and networking events to expand their professional network. Additionally, conduct outreach efforts through calls, on-site visits, and emails to identify and connect with potential clients. These proactive measures are essential for discovering new business opportunities and fostering meaningful client relationships.

4. Duration of Traineeship / Attachment Offered

6 months

5. Approved Training Allowance

Mature Mid-Career Individuals (40 years old and above as of 2024) - $ 3,800

6. Education Qualifications Required for the Traineeship Role under SGUnited Traineeship

DIPLOMA or PROFESSIONAL CERTIFICATION

This position is open for both recent graduates and mid-career individuals (mature and non-mature). Graduates interested in this position should possess a Poly Diploma Qualification. Mid-career individuals from any qualification level can apply.

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

· Establish good rapport and to give professional advise to potential and existing clients.

· Explaining in details for all treatment procedures to clients.

· Provide suitable recommendation on treatment, packages and products to clients.

· Always provide excellent and friendly treatments.

· Advise clients on pre and post treatment care.

· Prepare of treatment rooms accordingly, maintain cleanliness and neatness of work stations as for daily routine job role.

· Able to work on public holiday and weekend.