Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.
The Global Markets Shared Operations (GMSO) Global Accounting & Reconciliation team is responsible for providing Control & Reconciliation oversight across numerous Global Markets processes. The team has an exciting opportunity to help manage tactical and strategic projects while enhancing existing controls to reduce risk across Operations. The Global Accounting & Reconciliation manage reconciliation & reporting functions supporting post trade operational functions including Trade Support, Clearing, Settlements, Cash Management, and Asset Servicing. This role will entail responsibility for working across Operational teams to drive enhanced break management processes, implement improved break workflow, and use the power of data to drive business decisions.
Responsibilities:
• Establish key performance indicators across reconciliation controls and partner with Global Operations teams to meet their targets.
• Partners with Global Risk, Compliance, Audit, Finance, and Operational partners to enhance controls.
• Produce metrics on root cause analysis to guide Operations & Technology Management teams on where further investment is needed.
• Analyze and solve highly complex operational problems.
• Supports ad-hoc projects for new processes or industry initiatives.
• Establish good working relationships across technology and operational partners.
• Ensure accurate daily reporting on controls.
• Develop and maintain procedures..
• Ensure compliance with target control standards.
• Provide internal and external training where required.
• Manages post-trade management and logistics, settlement pricing, and closing coordination
• Analyzes and resolves highly complex operational problems
Required Skills:
• Data Collection and Entry - Manages Process & Data by demonstrating an expert process knowledge, data-driven decisions, simplicity and continuous improvement.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• Quality Assurance - Driver of Business Outcomes by delivering results through effective team management, structure, and routines.
• Problem Solving: Ability to demonstrate problem solving skills, manage and resolve queries independently
• Adaptability - Learning Agility: Highly motivated strong self-starter who has the initiative and drive to come into an area and learn quickly and progress and a good experience of people management
• Prioritization/Multitasking: Ability to work under pressure and maintain high standards when dealing with tight deadlines, multiple priorities, and competing demands.
• Result Orientation - Enterprise Advocate that delivers clear and concise messages that motivate, convey the “why” and connect contributions to business results.
• Written Communications – Collaboration with clear communication, both written and verbal, with both internal departments and external clients / counterparties; Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Recording/Organizing Information - The ability to accurately capture, summarize, and organize relevant information (such as client/employee forms) using computer applications.
• Attention to Detail - The ability to achieve thoroughness and accuracy when accomplishing a task and process detailed information effectively and consistently.
• Critical Thinking - The ability to objectively assess information from various sources and synthesize it towards making a reasoned judgment.
• Research - The ability to gather information about a topic, review, analyze and interpret the results to support a recommendation or solution.
• Fraud Management - The ability to employ internal controls to enhance business strategies for the purpose of detecting, correcting, and preventing fraudulent activities.
• Interpret Relevant Laws, Rules, and Regulations - The ability to analyze, interpret, and adhere to applicable laws, rules, and regulations.
• Customer and Client Focus - The ability to identify, understand and prioritize the needs of internal, external, prospective and existing customers in order to provide solutions, resolve problems, and address questions.
Shift:
1st shift (United States of America)
Hours Per Week:
40
