Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.
Job Description:
Summary of Responsibility
In keeping with the Mission/Vision/Values of Centerstone, an Emergency Medical Technician (EMT) provides comprehensive care to residential patients; provides medication monitoring, education, and prescriber collaboration; provides information, education and support for clients; promotes wellness, recovery and skill building to sustaining better heath; prevention training in the areas of wellness, recovery, managing symptoms, making healthy life style choices, recognizing and responding to relapse, managing crisis and achieving and sustaining recovery. It is expected that the EMT function as an integral, cooperative member of the agency team of professionals and will provide outstanding internal and external customer service and maintenance of appropriate documentation. An EMT is required to work independently (or under the direction of supervisor) when performing job tasks/providing services. As part of Centerstone’s team-oriented philosophy, an EMT is expected to actively participate in variety of cross-functional teams and performance improvement initiatives.
ESSENTIAL DUTIES
Completes job requirements with independent action and resourcefulness and seeks out additional duties during periods of downtime. Organizes time, effort, and use of resources to achieve desired outcomes. Centerstone expects all staff to have a strong desire to provide excellent customer experience; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; must possess the flexibility to work with consumers at various stages in their personal growth; and to have an attitude of wanting to continuously improve their own performance as well as that of Centerstone. This also includes consistently returning phone calls and e-mails within 24 hours and updating voicemail/out of office e-mail, as well as consistently using pleasant tone and having a helpful attitude. Treatment must be recovery focused taking into account trauma informed care practices. Provides consistent, personal growth-focused services to all assigned consumers by maximizing time spent working directly with consumers to assist their personal growth process. To demonstrate consumers are the first priority, ensure hours of care expectations are met and time is dedicated to providing personal growth services to consumers, their families and collateral contacts. (for clinical/direct service jobs). Meet or exceed Key Performance Indicators (KPI’s) expectations. Treats all consumers and colleagues with dignity and respect, regardless of race, ethnicity, nationality, religion, sexual orientation, gender, or other legally protected status. Shows consideration for others, works cooperatively with any coworker; provides constructive feedback without undue criticism of others; displays appreciation of differences in approaches, personalities, and viewpoints of others. Works professionally, respectfully, positively and cooperatively within a team-based framework to promote Centerstone’s commitment to consumer personal growth. Completes all required documentation legibly, accurately, timely, and thoroughly using clinically appropriate terminology and containing clinically relevant information and applicable standards. Demonstrates utilization and incorporation of audit feedback when completing documentation. (clinical/direct service) Supports the strategic goals and mission/vision/values of Centerstone at all times when interacting with consumers, co-workers and professionals from other organizations and presents a positive and professional demeanor. Takes initiative to prevent and resolve problems and offers recommendations for improving services and transforming Centerstone into an organization that embraces excellent customer experience. Assist service recipient in developing an individualized treatment plan, must be person centered, family centered, and service centered. Monitor service recipient progress in treatment and participate in treatment plan reviews as assigned. Update treatment plans as appropriate. Submit treatment plans at all stages for medical review, if applicable. (clinical/direct service) Conduct intake for recipient entering services, including explaining services, gathering information needed on intake materials, ensuring service recipient understands all forms, assuring signature on appropriate contracts and consents, and submitting materials for processing, as assigned. Conduct assessment and write assessment summaries, as assigned. (clinical/direct service) Assist service recipients with making linkage with internal and external resources as outlined in treatment plan and in coordination with Integrated Healthcare Services. And maintain appropriate contact with referral sources including providing information on service recipient progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate. (clinical/direct service) Assist service recipient in making discharge plans and provide follow up services as assigned (clinical/direct service). Demonstrates an ability to manage crisis situations, including danger to self and others, to ensure the safety and stabilization of consumers and to make appropriate referrals/linkages when clinically indicated. Does not leave crisis situation until consumer is in a safe environment or crisis is resolved. (clinical direct service) Attend staff meetings, clinical staffings, and other internal meetings as assigned. Participate on committees as assigned, including quality assurance functions. Maintain appropriate communication with other employees and work as an effective member of treatment team. Monitors self-medication protocols, monitors the dosage, side effects, use and documents patients’ reactions. Provides medication training to the client or client’s family or guardian to administer the client’s medication, to monitor proper levels of dosage and watch for side effects. Obtains laboratory specimens and help doctors with patient examination and continuity of care arrangements with other providers Monitor urinalysis, breathalyzer, and other testing as assigned. Meet and maintain applicable certification and licensure requirements.
OTHER DUTIES AND RESPONSIBILITIES
Market services to external resources as appropriate. (if applicable) Participate in training designed to enhance job-related skills. Provide community education as assigned. (if applicable) Assure building is property maintained and the patient rooms/living areas are clean upon discharge. Cover residential telephone lines as needed. Perform other duties, not inconsistent with qualifications and regular duties, as assigned.
MINIMUM CREDENTIALS/REQUIREMENTS
Level 9.5 position requires certification as Emergency Medical Technician and to maintain EMT . Requires HS Diploma or GED. Must have and maintain driver’s license and good driving record. Staff utilizing electronic health records and/or other automated/electronic documentation systems are required to have computer and keyboarding experience and skills or the ability to develop such skills within required timeframes in order to meet the level of proficiency set by the agency.
All employees in the EMT position must successfully complete required background checks and pre-employment screening.
Time Type:
Full time
Entry Pay Range:
$15.86 - $22.23
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Diversity, Equity, and Inclusion employee resource groups
- Continuing education opportunities
- Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.
Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.
