Total 9 Junior Executive level Maintenance / Repair job vacancies in Norwich, Norfolk, NR6 5AP

• You will allocate all rental equipment to maximize utilization and maintain all records of vehicle assignments.
• You will be responsible for all administrative matters pertaining to managing rental lease assets.
• You will assign all rental equipment to maximize utilization and maintain all records of vehicle assignments.
• You will input fuel data into the MAXIMO computer program for all fuel delivery transactions not recorded by either electronic or automatic tabulations.

Starting at $49,713 Per Year (GS 7)

DUTIES AND RESPONSIBILITIES You will be required to undertake planned and routine maintenance on a variety of engineering plant & equipment following appropriate training or assist Craftspersons with these tasks. Undertake essential repair works and daily management defect work as instructed by the Works Officers and with a level of competence following appropriate training. The post holder may be required to participate in the Maintenance Services on-call roster, vacancy permitting, which will require them to attend out of hours calls to make emergency repairs/make safe electrical, mechanical and building services to ensure our Trust has business continuity at all times. Assist Craftpersons with carrying out minor new installation and alteration works. Assist with gritting of footpaths and roads during adverse weather conditions including participation in local arrangements for snow clearing and gritting outside normal hours. Undertake Service Level Agreement work for other NHS organisations and private customers in a professional manner, comply with their requirements and accurately complete all paperwork including time, materials etc.

Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £23,260.97
- £26,336.26 depending on experience plus basic Serco benefits.
Main Purpose:

To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.

To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.

To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.

To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.

Main Accountabilities:


- To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out certain Planned Preventive Maintenance to Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
- To work in a safe and responsible manner with full regards for own and other’s safety at all times
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:


- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.



Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £23,260.97
- £26,336.26 depending on experience plus basic Serco benefits.
Main Purpose:
To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.
To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.
To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.
Main Accountabilities:

- To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out certain Planned Preventive Maintenance to Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
- To work in a safe and responsible manner with full regards for own and other’s safety at all times
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:

- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Mechanical Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary up to £26,367.37 depending on experience plus basic Serco benefits.

Main Purpose:

Here at Serco, we are looking for an experienced maintenance assistant to join our team at Norfolk and Norwich University Hospital. Norfolk & Norwich University Hospital puts its patients at the heart of everything they do. The Hospital cares for the people of Norfolk, north Suffolk and further afield, providing almost one million out-patient appointments, day case procedures and in-patient admissions every year. The hospital has 1,200 beds and state of the art facilities and works closely with the University of East Anglia to train health professionals and have a strong focus on research. We are offering a unique opportunity to work in a diverse engineering environment providing a wide scope for development of skills and knowledge.

Reporting into the Engineering Supervisors you will be part of the engineering team providing electrical, mechanical and building maintenance across the Norfolk and Norwich University Hospital site as part of Serco’s Hard FM estates service to the NHS.

The post holder will ensure that the hospitals’ building, fabric, plant, electrical and mechanical services and equipment are maintained to a high standard and ensure their continued safety, efficiency and reliability. You will undertake electrical, mechanical and building planned preventative maintenance as well as first response to carry out minor repairs.

Main Accountabilities:


- Fire alarm testing.
- Lamp replacement and light cleaning.
- Emergency light testing.
- Replacement of nurse call leads and emergency pull chords.
- Fire sprinkler testing.
- Medical Gas routine testing.
- Assist with lift entrapment.
- Boiler safety checks to include chemical dosage checks.
- Ventilation grille cleaning.
- Water safety to include temperature monitoring, water sampling, TMV servicing etc.
- Repair leaking taps.
- Meter readings.
- Fire extinguisher checks.
- Replacement of fixtures and fittings.
- Involvement in planned Operating Theatre maintenance work.



What you will need for the role:


- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 27 days annual leave up to 33 days depending on length of service plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £23,260.97
- £26,336.26 depending on experience plus basic Serco benefits.
Main Purpose:

To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.

To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.

To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.

To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.

Main Accountabilities:


- To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out certain Planned Preventive Maintenance to Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
- To work in a safe and responsible manner with full regards for own and other’s safety at all times
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:


- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.



Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £23,260.97
- £26,336.26 depending on experience plus basic Serco benefits.
Main Purpose:
To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.
To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.
To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.
Main Accountabilities:

- To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out certain Planned Preventive Maintenance to Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
- To work in a safe and responsible manner with full regards for own and other’s safety at all times
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:

- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Building Maintenance Assistant
Norfolk & Norwich University HospitalFull time, Permanent (37.5 hours per week)
08:00AM – 16:00PM
£19,943 to £26,367 per annum (dependent upon experience)
Here at Serco, we’re looking for a Building Maintenance Assistant to join us at the Norfolk & Norwich University Hospital, offering a unique opportunity to work in a diverse environment providing a wide scope for development of skills and knowledge as well as making a positive difference in supporting the NHS and community we support.

Reporting to the Building Supervisor you will be part of the building maintenance team responsible for providing the building maintenance across the Norfolk & Norwich Hospital site as part of Serco’s Hard FM estates service to the NHS. A role that offers the opportunity to develop your knowledge and skills across the wide range of services we provide.

The post holder will ensure that the hospitals’ building and fabric services and equipment are maintained to a high standard and ensure their continued quality, safety and reliability.
You will undertake building and fabric planned preventative maintenance as well as first response to carry out repairs as requested by the client and be supported with any associated training requirements i.e. steps & ladder, health and safety, working at heights etc. This work is managed through via an electronic handheld device and task management system and will typically include:

- Gulley and drain checks and clean.
- Roof checks and clean
- Installing and replacing fixtures and fittings.
- Respond to minor building repairs and leaks.
- Support Building Craftsperson’s in their role.
- Assist external third party contractors.
- Etc.

What you’ll need to do the role
To be considered for this role you will need to be able to demonstrate previous experience in a similar maintenance role and working within a large complex service organisation. It is preferable that you have knowledge of building trades as this will be an advantage. You will need demonstrate a professional approach, strong awareness to health and safety, good communication and customer service skills and be able to work well in high pressure situations.

Proud member of the Disability Confident employer scheme

Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £23,260.97
- £26,336.26 depending on experience plus basic Serco benefits.
Main Purpose:

To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.

To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.

To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.

To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.

Main Accountabilities:


- To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out certain Planned Preventive Maintenance to Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
- To work in a safe and responsible manner with full regards for own and other’s safety at all times
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:


- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.



Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £23,260.97
- £26,336.26 depending on experience plus basic Serco benefits.
Main Purpose:
To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.
To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.
To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.
Main Accountabilities:

- To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out certain Planned Preventive Maintenance to Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
- To work in a safe and responsible manner with full regards for own and other’s safety at all times
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To attend on-site and off-site training as required.
- To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.



What you will need for the role:

- Proven experience of working in a similar environment.
- Knowledge and understanding of general Building Services.
- Good communication and customer service skills.


What we offer


- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

There is no better time to start a career within our maintenance team than now!
Would you like secure employment where you can progress your career?
If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!
Sheridan School in Thetford are recruiting for a Maintenance assistant to join their maintenance team. We are looking for a passionate candidate who will carry out reactive day-to-day maintenance issues within the school and its grounds.
We are looking for a passionate handyperson and an enthusiastic DIYer, who will carry out reactive day-to-day maintenance issues within the site and their grounds. You will be working across our three school sites as an when required, liaising with contractors when on site and ad-hoc requests from management as and when necessary.
Sheridan School is a specialist therapeutic school for boys and girls aged 8 to 16 years old with complex needs which include social, emotional and mental health difficulties (also known as SEMH). Some of the young people in our care have additional needs such as autism, post-traumatic stress disorder or attachment disorder.
As part of Aspris Children’s Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills and life experience and in return we will give you all the training and support you need to progress.
Due to the nature of this role a full UK driving licence would be required
Ideally, you will have experience of general labouring skills and handyperson work, along with the following characteristics:
Communication – During your role your working environment may involve interacting with our young people we support that may display varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties
Organisation – As well as supervising the staff team, you’ll need to be confident and organised in record keeping, ensuring issues are logged on the internal computer systems and keeping up to date with routine maintenance checks.
Attentive – No two jobs will be the same so being attentive to understand them and identify areas where we can support is important.
As part of Aspris Children’s Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills and life experience and in return we will give you all the training and support you need to progress.
Our benefits include exclusive access to reward and discount scheme, comprehensive induction, commitment to your ongoing training and career progression, pension scheme, paid for enhanced DBS, wellbeing support, cycle to work scheme and more!
If you want to progress your career, Aspris Children’s Services will help you get there.
Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service/Disclosure Scotland and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.