Total 215 Manufacturing / Production job vacancies in Vadodara : Block No 8,, P.O. Dumad, Savli Road

ABOUT US

DARKHORSE is an integrated creative agency with offices in Singapore, Sydney and Auckland.
We are part of Project Worldwide, and serve up award-winning campaigns across strategy, creative, PR, digital, social and experiential. Together, our expertise and experience enables us to deliver integrated campaigns to clients who want work that moves their brand and business forward with purpose.

DARKHORSE supports a culture of diversity and inclusion in all that we do. We’re an equal opportunity employer and are committed to the principle of equal opportunity for all. If you’re smart and good at what you do, let’s work together.

IN BRIEF

The Head of Production (Experiential) is responsible for the management of the live experiential events in Singapore.

They are responsible for ensuring outstanding results from all teams members, establishing and maintaining a high performance culture and maintaining the general well being, satisfaction and professional development of all the events team and personnel

RESPONSIBILITIES

Technical Production & Execution

• Outstanding understanding of technical production and proven experience working with production and creative experts to gain best-in-class production solutions to meet client objectives, including but not limited to:
• Video production including storyboarding, music licensing, pre and post production management
• Vision technology, including projection, LED, LCD, touch screens
• Audio & Lighting
• Show calling, Stage management, Speaker management, Talent management
• Crew and contractor management in pre-production and onsite
• Onsite resource management
• Registration and delegate logistics
• Workplace health & safety including risk assessments, safe work method statements and onsite safety

Mentorship and Leadership

• Management of your DARKHORSE project team(s) to foster best practice, team cohesion and profitability
• Manage team members, including providing guidance, feedback, and career development opportunities and mentorship
• Managing positive and collaborative inter-departmental relationships with other DARKHORSE departments, Project Worldwide agencies and leadership team through planning, communication, direction, reporting and business intelligence
• Guidance on best practice to project team members through regular project meetings by providing thought leadership, creative influencing and direction, and quality control on all of the teams’ outputs
• Analyze; inspire; recruit; and manage the project teams for your clients, so that DARKHORSE constantly exceeds our client’s expectations
• Develop and execute a training plan

Communication

• Mandate and maintain outstanding quality of all project documentation and administration from the team and ensure the timely dissemination to all relevant stakeholders
• Conduct regular WIP meetings with internal and external teams and clients to enable effective project planning
• Effective risk management though the identification, communication and escalation to mitigate negative outcomes
• Ensure agency-wide communications on project and team developments are maintained via weekly agency WIP meetings and other ad-hoc meetings as required
• Must have excellent writing ability and communication skills to effectively articulate your message, through presentations and case studies

Creative Development & Championship

• Support the creative development of project proposals with the wider team and ensure creative output is of the highest standards
• Demonstrate creative leadership through idea generation, cultural awareness, collaborative creative development meetings and creative direction throughout the proposal development process

Financial Accountability

• Oversee budget scoping to ensure all project requirements are accurately scoped with the appropriate level of detail and standard profit margins are established
• Oversee consistent and accurate budget reporting to the client on a regular basis to ensure cost changes are accurately tracked and Gross Profit Margin are maintained and increased throughout the project lifecycle
• Oversee and ensure accurate budget reconciliations are completed for all projects within 30 days post event
• Oversee and ensure client invoicing and cash flow management on all projects to ensure projects are always in positive cash flow
• Monthly forecasting and reporting of expected project revenue to Management

Process

• Ensure compliance and championship of internal DARKHORSE processes with internal and external stakeholders
• Conduct training with team members when required to ensure process and procedures are understood and adhered to

New Business / Growth

• Grow strong relationships with Clients, and identify opportunities to grow revenue
• Provide proactive proposals to existing clients to maximise on growth opportunities
• Support with winning pitches, including resourcing and leading pitch teams, budgeting and presenting

ABOUT YOU

• Outstanding supplier relations and knowledge
• You have an agile mindset. You keep everything in perspective
• You are culturally aware and move with the times
• You demonstrate a calm and positive attitude
• You’re adaptable and open to unexpected requests and ways of working (priorities and requirements can frequently change in an agency)
• You are always willing to help other people within the project, across departments
• You are solutions focused/ creative problem solver – presenting solutions to roadblocks in order to move forward
• A challenger – you’re always looking to improve work rather than, ‘we’ve always done it like this’!
• You’re truly passionate about delivering best-in-class work
• You’re decisive, with the ability to make several decisions at once, and quickly

KUALIFIKASI :

- Perempuan

- Usia Maksimal 22 Tahun

- Tinggi Minimal 158

- Lulusan SMK/SMA

- Tidak Mata Minus, Tidak Pakai Kacamata, Tidak Pakai Softlens

- Tidak Buta Warna

- Bersedia Tinggal Mendekat dengan Perusahaan (Cikarang Utara)

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: L3 Production Support

Job Requisition Number: JRINGSMDS

Job Level: 10 years of relevant experience (L4)

Location: Singapore

Below are the service provisions and responsibilities of the Personnel(s) as may be directed by the Customer from time to time.

• To be involved in Banking application's production level L3 support including WMS application.
• Responsible for liaising with the production support team for incidents reported, provide investigation and coordination with vendor, tester, user and L1/L2 team to identify root cause and fix/improvement.
• Manage and review testing scope with testing team. Support testing of fixes and implementation to production.
• Manage and review vendor fixes and support PI
• Investigate Ctrl-M batch job failures and provide workarounds upon failure
• Proactively monitor production PBI for closure.
• The role will require this activity to be performed on an end to end basis, across functional domains and technologies experience to handle BAU L3.
• Support includes middleware patching , OS Patching and certificate renewal support.

Please forward your resume in MS word format to Careers@infogainglobal.com and

Suganthi@infogainglobal.com

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Deskripsi Pekerjaan

1. Menjawab panggilan telepon dan email dari pelanggan

2. Membantu pelanggan dengan pertanyaan tentang produk, status pesanan, dan pertanyaan umum lainnya

3. Menyelesaikan keluhan dan masalah pelanggan dengan cepat dan profesional

4. Mempertahankan sikap positif, empatik, dan profesional terhadap pelanggan

5. Memproses pesanan, pengembalian, dan penukaran dengan akurat

6. Menyimpan catatan rinci tentang interaksi dan transaksi pelanggan

7. Bekerja sama dengan anggota tim untuk memberikan layanan pelanggan yang luar biasa

8. Mengikuti kebijakan dan prosedur perusahaan

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.

Müller UK & Ireland is a family business owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is also the 7th most chosen brand in the UK.

We are recruiting at our Telford Dairy for Production Operatives. Production Operatives play an essential part in the supply chain, they use their Technical skills to drive a Safety, Quality, Service, Cost and People culture, using data to effectively improve machine performance. This role involves working on a 4 on 4 off basis
- days and nights (shift pattern). We offer a competitive salary, life assurance, holiday, pension and a Müller Rewards discount scheme offering over 800 discounts online and instore and the potential to make savings across grocery and clothes shopping.
Shift Pattern
- 4 on 4 off, Days and Nights Salary
- £30,174 per annum
Production Operator
- Role & Responsibilities:
- Operating state of the art filling line with a high level of personal safety and others
- Continually ensuring hygiene and housekeeping on your line consistently achieves target Good Manufacturing Practices score as a minimum.
- Fully complete all paperwork ensuring it is legible, accurate and audit ready
- Achieving operational targets and being accountable for achieving all KPI’s
- Analyse and adhering to a live production plan
- Identify training needs for career advancement supported by a personal development plan
- Minimise the Cost of Non-Quality through adherence to right first-time production, reducing rework
- Working closely with colleagues in the supporting departments to align with the daily planning needs, new product launches and operational events
- Propose and implement solutions to continually improve


Production Operator
- Key skills & experience:
- Health and Food Safety understanding
- Dairy knowledge awareness desirable but not essential
- Material and waste flow understanding
- Ability to build effective relations with colleagues and functions at all levels via excellent interpersonal and communication skills, both written and verbal
- Good understanding and the ability to follow site wide procedures
- Technical/mechanical mindset


The process:
If you have the necessary skills and experience and would like to apply for the role of Production Operator, then we’d love to hear from you www.mullercareers.co.uk
#LI-MB1

Job Description & Requirements

Honing Machine Setter-Operator (Metalworking) with CNC programming knowledge

Responsibilities:

• Setting and Operating reconditioning machines such as Honing and Valve Grinding and Seat Grindings.
• Able to read and understand the engine manual and requirements.
• Calculate dimensions and tolerances using knowledge of mathematics and measuring instruments such as micrometers and vernier calipers.
• Machine parts to specifications using machine tools such as lathes, milling machines, shapers, or grinders.
• Set up, adjust, and operate all of the basic machine tools and many specialized or advanced variation tools in order to perform precision machining operations.
• Must have have good Program and operating knowledge on Threading.
• Turning Created details set up sheet, Tool lists and operated Honing and CNC Machines.
• To implement latest Cutting tools parameters in previous proven job time study for cycle time improvement, and process improvement.
• Co-ordination with RFQ Machine cost estimated and machining process selection.
• Selecting work tools based on planning requirement. Select the Tool, cutting speed &feed as per work piece materials.
• Programming, Setting, Operating the Honing,CNC Turning,Conventional Machines like lathe, milling,. Working knowledge on Surface grinding, Internal grinding machine, External grinding machine.
• To implement latest Cutting tools parameters in previous proven job time study for cycle time improvement, and process improvement.
• Co-ordination with RFQ Machine cost estimated and machining process selection.
• Select work tools based on planning requirement. Select the Tool, cutting speed& feed as perwork piece materials.
•  Geometrical tolerance identification to verify the tolerance of the part on Manualprogramming.
• Sharing the Innovation for Cost Deduction for the machine running time.

- Working in workshop and Anchorage vessels.

- Good time Management and work Independently.

- Good communication skills with Ship Owners and Superindents.

- Monitor the feed and speed of machines during the machining process.

- Observe and listen to operating machines or equipment in order to diagnose machine malfunctions and to determine need for adjustments or repairs.

- To perform any other duties & Responsibilities assigned by superiors from time to time.

Requirements:

- Min 5 Years experience in Honing Machine operating and CNC Machine operating system.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to work in Night shifts.

- Able to working at Height.

•  Ability to training fresher’s & operators in work area.
•  Select the Tool, cutting speed & feed as per work piece materials.
•  Ability of control manpower through allocating of work in a shift.
•  Knowledge of Quality & Environment management systems applicable.
•  Ability to prepare departmental reports production & rejection.
•  All kind of threading and thread repair works .
• All races welcome.

Role Purpose

Manage the day to day operations of the Swire Projects Fleet chartered vessels (at sea and in port) with strong focus on the parcel trades ex Far East & South East Asia, ensure the delivery of service excellence to all customers and stakeholders, and positioning Swire Projects as the partner of choice from an operations perspective.

Role Accountabilities

Vessel operations

· Liaise with regional offices (chartering and operations) to ensure the smooth operation of the owned and operated fleet across basins.

· Execute “State-of-the-Art” operations of the chartered fleet of Projects’ MPPs or Bulkcarriers to increase wherever possible the efficiency of the fleet at sea (routing / slow steaming) and ashore (stow planning vs port line-ups, intake optimization) to maximise returns for Swire Projects / CNCo.

· In conjunction with the bunker desk and chartering team, optimize & manage the bunker requirements of the owned and chartered fleet.

Port Operations/Supervision

· Intimate knowledge of port operations associated with the Swire Projects trade routes, in particular the Far East & South East Asian parcelling trades & counterparties, its ports, cargoes, separations and specific CP terms (CQD), tidal loading, etc.

· Close communicate & cooperation with the designated Chartering Managers, being on top of local developments and remain a pro-active approach in reg to port congestion, change of rotation and/or cargo stows, port line-ups, etc.

· Ensure the smooth loading / discharging operations, expediting vessels in port, liaising with port agents & authorities and co-ordinate with owners/charterers operations staff to ensure win-win outcomes.

· Strong operational & legal knowledge about cargo documents, such as M/R + B/L, Manifest, Cargo + IMDG declarations, LoI’s

· Liaise with regional offices, masters and the operations team to ensure max intakes and best stow, and that port operations are optimised in line with the agreed CP terms.

· Ensure that all cargo and stability information is available, paying particular attention to the allowed max drafts & loadline requirements that will be encountered en route.

· Monitor bunker requirements of the operated dry Projects fleet ensuring that the bunker planning for each voyage is appropriate. In conjunction with the bunker desk, and the relevant chartering manager evaluate alternative bunker supply ports, if necessary.

· To increase wherever possible the efficiency of the fleet in port (expediting discharge on CQD terms) to maximise returns (and operational cost savings) for the Swire Projects group always keeping in mind the agreed CP clauses for NOR tendering, load- /discharge- and Laytime terms.

Cost and Productivity control

· Manage the operated voyages with oversight and responsibility for timely IMOS entries / P&L variances and its reporting, hire payments, bunker payments, and freight invoices within the fleet operated.

· Accountability for closing outstanding files in a timely manner and within agreed KPI’s. Liaison with CNCo charterers, shippers and receivers to minimise and, together with GM / CM, solve any claims, and where necessary assume ownership and direction in the management, and solution of cargo and vessels claims.

· Working closely with Hire Desk/Finance team to ensure timely settlement / collection of pending TCI/TCO hires incl necessary deductions, avoid overpayments of TCI owners

· Close follow up with Post Fixture team on preparation of Freight Invoice, Laytime calculations and resp PFFI & FFI within the companies KPI

· Point of contact for Swire Projects’ financial controller

· Add Projects & Project work throughout all operational aspects, as defined case by case

· Manage port agency and survey costs, and costs for other vendors.

· Responsible for monitoring and the analysis of speed reduction programs.

· Responsibility for closing of all third party TC in vessel files, port files, DA’s and any other third party services used by the operations staff.

· Be fully responsible for the accuracy & timely/live updates of IMOS & the voyage P&L.

· Reporting any variance / change of the actual P&L vs the Chartering Managers estimate.

Cargo Handling and Claims

· Liaise with SP insurance, charterers, shippers/receivers and TC owners to minimise and solve claims. Alerting the chartering manager when claims and/or any potential problem with counterpart are arising and look for an amicable solution together.

Management reporting + Procedures and Standards

· Keep current and strictly implement procedures for reporting executed fixtures / various vessel performances / explain underlying variances (with the relevant chartering person for each voyage).

· Keeping up to date and strictly enforcing operating procedures across the owned and operated fleet and through the operations department to comply with the highest standards in our operating areas.

· Understand, follow and disseminate information on changing legislation directly affecting our business from Bimco, Imo, and other local, national and supranational bodies.

· Liaising with the technical / owners department for owned vessels.

Operational Excellence

· Be responsible for the operational excellence for the Swire Projects operated fleet. Always taking a pro-active position on continual improvement and implementing appropriate policies. Responsible for the maximisation of efficiency of the vessels at sea and in port, and responsibility for managing vessels P&L in the operational environment. Keep current and strictly implement procedures for reporting vessel performances (speed and consumption, hold cleaning, cargo separations) / explain underlying IMOS/P&L variances with the relevant chartering person for each operated voyage.

Commercial

· Protecting Swire Shipping position/rights whilst maintaining a commercial perspective with a view towards winning long term customer relationships and being our TC owners and cargo customers partner of choice.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills

Qualifications & Technical Skills

· Min Diploma in a related discipline from a reputed school.

· Previous seagoing experience as a Master Mariner or Chief Engineer (not mandatory).

· Clear understanding of Far East & South East Asian Parcel trade patterns and counterparties involved.

· IMOS and SEDNA experience.

Professional Skills

· Minimum 2-5 years’ experience in land based dry bulk and project shipping operations with a Dry Bulk or MPP/Project owner/carrier, projects operator cargo charterer or port agency, with strong knowledge of commercial, technical, operational, legal aspects of the sector.

· Good relationships in the local dry bulk and projects community, strategic perspective and ability to grow relationships.

· Good communication skills.

· Results orientated with analytical skills.

· Customer focused for win-win outcomes.

· Integrity in all transactions and relationships.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR41224

Job Level: 5+ years of relevant experience (L2/L3)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable production environment to business.

Key Responsibilities

• Level 2 Production support for Credit Origination group applications
• Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request
• Run problem governance call with business user , Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• Min 4 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Splunk, Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to Careers@infogainglobal.com and

Suganthi@infogainglobal.com

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are hiring Pastry Chef for our new Baking divison , please find below the requirement for the same

1. Minimum 2 years experience in Baking industry

2. Candidate should manage the complete division

3. Ordering of Ingredients

4. Stock management

5. Quality control

6. Create new recepies

7. Control food cost

• Minimal lulusan SMA/SMK
• Memiliki pengalaman kerja di bidang manufaktur minimal 1 tahun (pengalaman di
• Bisa menggunakan alat ukur
• Good attitude, jujur, pekerja keras dan bersedia bekerja dalam tekanan
• Bersedia bekerja sistem shift

• Minimal lulusan SMA/SMK
• Memiliki pengalaman kerja di bidang manufaktur minimal 1 tahun (pengalaman di industri ban lebih disukai)
• Memiliki pengalaman di bidang mixing, calendering, extruding, cutting, building, curing atau warehouse
• Dapat mengoperasikan mesin
• Memiliki pengalaman dalam mengendarai kendaraan alat angkut seperti towing, reachtruck, forklift, dan crane (bagi posisi yang membutuhkan pengoperasian alat angkut)
• Bisa menggunakan alat ukur
• Memiliki SIO dan Sertifikat eksternal towing, forklift atau crane yang masih aktif (bagi posisi yang membutuhkan pengoperasian alat angkut)
• Good attitude, jujur, pekerja keras dan bersedia bekerja dalam tekanan
• Bersedia bekerja sistem shift

Responsibilities:

• Commercial and Marketing Management:
  • Oversee all commercial and marketing activities related to TEL (Transport for London) advertising operations.
  • Develop and execute strategies to enhance the company's media presence and effectiveness.
• Media Campaign Coordination:
  • Manage daily coordination, supervision, and scheduling of new and existing media campaigns.
  • Ensure that campaigns are executed efficiently and meet all operational requirements.
• Liaison and Collaboration:
  • Act as the main point of contact for advertisers and production houses, ensuring smooth collaboration and timely completion of production work.
  • Work closely with the Operations Manager to ensure seamless integration and operation of media campaigns.
• Client and Stakeholder Communication:
  • Respond promptly and efficiently to enquiries from SMRT (Singapore Mass Rapid Transit) and LTA (Land Transport Authority).
  • Address and resolve any issues or concerns raised by these stakeholders.
• Compliance and Quality Assurance:
  • Ensure that all production work in advertising and promotion spaces complies with the Concession Agreement with LTA and the Master Licence Agreement with SMRT.
  • Maintain high standards of quality and adherence to all contractual and regulatory requirements.
• Administrative Support:
  • Provide comprehensive administrative support to the Operations team, including documentation, scheduling, and report preparation.

Requirements:

• Education:
  • Degree or above in a relevant field.
• Experience:
  • Minimum of 5 years of relevant experience in commercial and marketing roles, with at least 2 years in a managerial or supervisory position.
  • Experience in the outdoor media industry and digital signage is a definite advantage.
• Skills and Competencies:
  • Ability to work independently with minimal supervision and a strong sense of responsibility.
  • Excellent leadership skills, attention to detail, result-oriented approach, and problem-solving abilities.
  • Proficient in both written and verbal communication in English and Chinese (Mandarin/Cantonese).

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to cvs@jdawms.com. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: IT Production Support Engineer

Job Requisition Number:JR39682

Experience: 1 – 3 Years of experience (L1/L2)

Location: Singapore

Job Objectives:

The specialized First Recovery Support IT Production Support Engineer is responsible for supporting application wellness in production systems, managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure the right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Please forward your resume in MS word format to Careers@infogainglobal.com and Suganthi@infogainglobal.com

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Operate utility equipment
• Doing coordination/ report with leaders

To support the operational aspects of production by performing administrative tasks and logistical management, ensuring everything, from welfare to transport, is organised. Good command of English (other languages are a plus) and willing to be groomed towards becoming an Assistant Director / Production Coordinator / Assistant Production Manager.

Production Assistants will also be trained in all aspects of production (no production experience required as training will be provided to successful candidates) and additional production workflow training and up-skilling will be provided to successful candidates after the probation period.

An entry-level position with basic knowledge in TV or film.