Total 57 Business Management / Project / Planning job vacancies in Gloucester, GL3 4AW

We are looking for a Sales Counter Manager to join the Gloucester branch (GL4):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.


- Contracted to 42.5 hours per week
- Monday – Friday, shifts between 07:30 – 17:00
- 33 days annual leave (including bank holidays) + Birthday Day off
- Comprehensive health & wellbeing support programme, long service awards & key milestones
- Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on web shop & discounts in high-street stores.


As a Sales counter manager, you will be a key member of the team, by taking ownership of the Trade Counter and Phones, delivering excellent customer service face to face & over the phone, supporting on Processing orders, organising deliveries into branch or out to sites and anything else our customers may enquire about.

You will be managing existing customer accounts to support their requirements alongside proactively developing new business to maximise trade counter profits.

Sales Counter Manager – Experience & Attributes:

- Must have proven experience within a B2B, B2C, wholesale or sales environment
- Able to demonstrate great customer service skills, engaging & building long-term relationships, with an ability to spot and capitalise on sales opportunities.
- Electrical Wholesale / Electrical Product Knowledge (Advantageous but not essential)
- Experience in proactive sales (phone, face-to-face, or online) and achieving sales targets.
- Ability to work efficiently under pressure while maintaining attention to detail.
- Proficient in Outlook, Excel, PowerPoint & with IT systems
- Comfortable with change and new technologies.



PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Trade Counter Supervisor, Trade Counter Manager, Assistant Branch Manager, Assistant Manager, Trade Counter lead, Internal Sales, Internal Sales Manager

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Proud member of the Disability Confident employer scheme

We are looking for an Internal Sales person to join the Gloucester branch (GL2):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.


- Great Salary + Performance based Bonus Scheme
- Contracted to 40 hours per week
- Monday to Friday – shifts between 07:00 – 17:00
- 33 days annual leave (including bank holidays) + Birthday Day off
- Comprehensive health & wellbeing support programme, long service awards & key milestones
- Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.


As an Internal sales person, you’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. You will be the first point of call for key accounts clients, getting on the phones to chase down quotes, catching up with regular customers to understand their pipelines whilst proactively calling new companies to sell our products and services to generate new wins.

We are looking for sales minded people, who enjoys talking to clients, love to use probing questions to understand the full picture, and are organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

When you are not selling, you may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Internal sales person – Experience & Attributes:Full UK Driving Licence is Essential

- Experience of working in a highly competitive or Target driven customer focused role (B2B, B2C, retail/hospitality)
- Electrical Product Knowledge is advantageous
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Proud member of the Disability Confident employer scheme

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

EDF Energy is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy and Belgium. We're the UK’s largest producer of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain, the largest supplier to British businesses and we employ more than 13,000 people. We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees.
At EDF, success is personal. Here you’ll develop a career that’s unique to you. Whether you want to move horizontally, deepen your specialty, or advance through the levels — it’s your journey, powered by us. Join us and be part be of our mission to help Britain achieve Net Zero

The Opportunity

As the Business Information Security Officer you will provide technical oversight and leadership in the assessment of Cyber risks to ensure the safe, reliable and ongoing operations of our nuclear power stations.

You’ll be the technical controlling mind in assessing the impact of potential cyber events and prioritising EDF Nuclear Operations activities and ensure the business is ready and able to identify, manage and recover from such events on behalf of the Licensee and Senior Information Risk Owner (SIRO).

This position is based out of Gloucester Business Park, working to hybrid model with a mix of home and office working. Some travel will be required to other locations.

Pay, benefits and culture

Alongside a competitive salary from £90,000+ pa, we offer a competitive benefits package, including a company pension scheme, and a wide range of flexible benefits to suit your lifestyle.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.  

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.

What you’ll be doing

Within this role, you will:


- Develop and implement a business cyber strategy as agreed by the SIRO.
- Support and create the implementation of security policies, standards, guidelines and processes and monitoring compliance against these requirements. If necessary, identify remedial actions where there is underperformance to mitigate risk.
- Be responsible for the risk framework within Nuclear Operations according to the business risk appetite and work collaboratively with Operational Technology and IT risk owners; ensuring that the reporting of risk and management is in accordance with the cyber risk management framework.
- Report KPI and risk indicators for escalation to the SIRO and EDF UK CISO (Chief Information Security Officer) to demonstrate effective controls and governance of the cyber security arrangements.
- Provide regulatory reporting for cyber security and as needed, engagement with relevant regulators stakeholders such as Ofgem, DESNZ, ONR.
- Embed the compliance regime with respect to applicable regulations and industry standards.
- Assess and manage the improvement of security posture and control coverage and maturity.
- Work with NISO (Nuclear Information Security Officer) EDF UK CISO and other BISOs to improve overall security posture of EDF UK collaboratively and consistently drive business outcomes across the group.
- Provide oversight for Information & Cyber Security controls delivered in functional teams.
- Actively promote secuiry awareness to embed a strong cyber secuirty culture in Nuclear Operations.


Who you are

You will have a solid understanding of information and cyber security risk principles coupled with strong business acumen and effective leadership skills underpinned by excellent written and oral communication.

You’ll have excellent interpersonal skills with the ability to empower and engage people at all levels, including senior stakeholders (Board, CISO), with senior leadership experience in cyber security management and/ or GRC management including proven experience of successfully leading, high performing teams.

You will be technically competent with an ability to influence senior leaders and internal stakeholders with excellent knowledge of risk assurance, industry security standards and frameworks, technical security principles, and risk management frameworks. Detailed knowledge of the Nuclear Operations Risk Management System and Processes is also key.

You’ll possess knowledge and experience of relevant regulations and policy including Nuclear Industries Security Regulations (NISR 2003) and Data Protection Act (2018) and knowledge of Industry Standard cyber security management frameworks such as NIST and CAF.

Your personal strengths will be action orientated with a driven mentality; a problem solver with the ability to assimilate rapidly pertinent information from a variety of sources (written and spoken) and recommend/direct clear courses of action. Your experience of external stakeholder management and engagement at senior level with Government, regulators and other governmental agencies will be crucial to the role and experience in delivering projects within a technically complex and dynamic environment, ideally within the Nuclear or energy sector or similar regulated environment.

As a minimum you will have a HNC qualification and a degree in a relevant subject is advantageous. SC level vetting is a requirement for this position.

For any questions or queries regarding this role, please get in touch with: hannah.clark@edfenergy.com

Applications for this role close on 9th December 2024, with interviews to be held on 19th & 20th December 2024.

Join us and together we can help Britain achieve Net Zero.

#DestinationNuclear #EDFjobs

EDF Energy is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy and Belgium. We're the UK’s largest producer of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain, the largest supplier to British businesses and we employ more than 13,000 people. We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees.
Are you a dynamic, Supply Chain professional with a eye for detail and a drive to improve business performance? If so, we would be interested in hearing from you and discussing how you can make a difference.

The opportunity

You would be joining Nuclear Operations Supply Chain Business Improvement and Governance Team. You’ll be responsible for enhancing supply chain processes, driving continuous improvement, and ensuring performance, including robust risk management and resilience, across all supply chain activities. This role requires a skilled professional who excels in developing relationships and leading improvement and change to promote best practices to own and deliver strategic business goals.

As part of this role you will set, direct, and oversee nuclear supply chain standards and processes to ensure and assure performance. You will challenge, problem solve and improve our arrangements via a structured approach and your personal desire to effect continuous improvement.

This role is based in our headquarters in Gloucester, working to a hybrid model with occasional travel around our fleet of nuclear power stations, suppliers and other EDF offices as required.

Pay, Benefits and Culture

Alongside a competitive salary, we offer a competitive benefits package, including a company pension scheme, and a wide range of flexible benefits to suit your lifestyle.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.  

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.
  
In this role, you will:


- Lead the development and implementation of the Nuclear Operations Supply Chain Governance & Business Improvement Strategy
- Own and lead initiatives to enhance supply chain processes and practices to improve performance.
- Ensure, test and improve governance application throughout all aspects of the Supply Chain processes to deliver safety, quality, and commercial objectives within civil nuclear regulatory arrangements
- Own guidance and provide a best-in-class service to the Nuclear Operations business on the effective use of Supply Chain processes.
- Oversee supply chain governance, ensuring compliance with relevant policies, regulations, and industry standards.
- Risk and Resilience: Enhance the resilience of the supply chain by developing improvement initiatives across the Nuclear Operations Supply Chain to identify potential risks and ensure business continuity
- Co-ordinate the identification and sharing of fleet best practice across all processes and procedures.
- Identify and participate in benchmarking activities to identify & share best practice that can be implemented to promote nuclear generation as a "world class" organisation.
- Lead and engage with colleagues across Supply Chain, Engineering, Maintenance, Regulatory, Project Delivery to foster a collaborative environment, facilitate knowledge sharing, and drive alignment on key supply chain strategies and improvements.
- Organise, develop and deliver Supply Chain related training and development.
- Stakeholder Management: Build and manage strong relationships with internal and external stakeholders, providing regular updates and managing expectations for supply chain projects and initiatives.

Who you are

You will be enthusiastic; you will enjoy solving hard problems and coming up with innovative and well considered solutions working on your own and in a team (both functional and cross-functional). You will be keen to improve yourself and grown in the role and take ownership for the growth and development of the supply chain function and our arrangements. For this role, you’ll ideally hold a degree or HNC in a relevant subject and experience within a Supply Chain related role with as good knowledge of processes, preferably within with the nuclear or regulated industry.

You’ll have good project management, problem solving, coordination, and facilitation skills, with an awareness of latest supply chain practices. You’ll be able to influence and manage stakeholders, build relationships, and promote good effective teamwork.

You’ll be someone that runs towards hard problems with great teamwork, communication, and interpersonal skills.

Applications close on the 4th December 2024.

#DestinationNuclear #EDFNuclearJobs

Join us and together we can help Britain achieve Net Zero.

Assistant Finance Business Partner Location: Home working Salary: £31,000 - £33,000 The Aurora Group The Aurora Group is an innovative provider of education and care for children, young people and adults with special educational needs and disabilities. Due to a recent internal promotion; we’re currently looking for an Assistant Finance Business Partner. Whilst the role is home based, there is a requirement to travel occasionally to Twigworth, Gloucestershire where our Central Office provides financial support, leadership and governance to the group as well as a number of our sites across the country. The Role: As a key member of the Finance Business Partnering Team you’ll be working closely with our Finance Analyst and Financial Controller in supporting one of our Finance Business Partners to ensure that the financial position and forecasting of a number of our services (schools/colleges) within the group is accurately reported. Whilst ensuring our Principals are kept fully abreast of financial matters relating to their site you’ll be expected to help and guide the sites’ leadership teams to maintain good budgetary control; ensuring they are fully versed in their financials and are enabled to make appropriate decisions as a result. For the services you’ll be responsible for; you’ll play a key a role in preparing the month end management accounts (with meaningful commentary and analysis); assisting the Finance Business Partner with the preparation of the annual budgets and monthly reforecasts; help to embed financial controls and processes on site and provide insightful analysis, performance monitoring and financial modelling as appropriate
Skills and Qualifications Experience: Successful candidates are likely to demonstrate: AAT Qualified (or studying towards CIMA) preferred. Experience in working in a Finance team, and experience of producing monthly management accounts and reports. Strong IT skills with good knowledge of Excel. High degree of accuracy/attention to detail. Excellent team player with strong communications skills, with an ability to clearly explain financial concepts to non-financial managers. Credibility and confidence to work with senior managers across the organisation. Whilst the role is predominantly home based there will be a need to work from our office in Twigworth when required as well the occasional visits to our services.
Benefits and Additional Information What’s on offer? Training and Development Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career. Save money on your bills!! With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme. Competitive Pay and Reward Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Enhanced Pension Scheme and Life Assurance. UK Health Cash Plan This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you. Employee Assistance Programme Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7. Refer a friend for £1,000 We’ll reward you for recommending friends and family to come and join the company (*terms apply) How to Apply: Please complete an online application form in full, remembering to include all employment and education details. Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Clinical Planning · Plan sessions/appointments for clinical staff ensuring the appointments are booked as efficiently and equitably as possible, ensuring all sites are covered. · Ensure new staff have clinical sessions templates set up correctly. · Arrange for the clinical planner to be circulated to relevant staff. · Respond to requests to change the clinical planner from colleagues and as a result of staff absence. · Inform all relevant staff of clinical staff absence. · Call or send text messages to patients when appointments need to be cancelled. · Ensure reception staff contact patients to rearrange appointments that need cancelling either directly or via the Reception Manager or Reception Supervisor. · Allocate clinical rooms at all surgery sites ensuring each clinician has access to the correct working environment. · Record GP Holidays, time off and course attendances. · Arrange locum cover when needed either direct or through agencies · Improved Access and Extended hour rotas and reporting. · Flu clinic planning. Vasectomy Clinic · Book vasectomy appointments from Choose and Book and direct clinician referral · Produce the paperwork required for vasectomy clinics including ICE forms, sample pots, letters to own GP and consent forms. · Allocate vasectomy related work to reception staff and monitor the quality of this work · Negotiate clinician availability and holiday cover. · Contact patients and provide them with information as needed. Answer patient queries in a supportive manner. · Contact patients at the request of clinicians to book appointments following tests and other investigations · Contact patients at the request of clinicians to inform them of their test results as directed by clinicians Minor Surgery · Book minor surgery appointments · Contact patients and provide them with information as needed. Answer patient queries in a supportive manner. Confidentiality · In the course of seeking treatment, Rosebank Health patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately · In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as confidential · Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons, in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety · Using personal security systems within the workplace according to practice guidelines Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues by: · Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work · Encouragement to develop and keep up to date with new services within the NHS Quality The post-holder will strive to maintain quality within the practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patients needs · Effectively manage own time, workload and resources Communication The post-holder should recognize the importance of effective communication within the team and will strive to: · Communicate effectively with other team members · Communicate effectively with patients and carers · Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the implementation of services The post-holder will: · Apply practice policies, standards and guidance · Discuss with other members of the team how the policies, standards and guidelines will affect own work · Participate in audit where appropriate

Maintenance Work Scheduler
Mon-Fri 8.00am - 5.00pm
Based: Quedgley, GL2
24k, 22 days+ 8bh, training, progression. Overtime available!

Maintenance works scheduler required for large maintenance specialist with housing contracts across the south and west country. Working alongside an experienced contracts manager and friendly team of field-based engineers, you will plan and coordinate engineers for domestic boiler repairs, servicing and preventative maintenance for our clients.

Your duties will be varied but will include: - Dealing with field-based engineers via phone and email communications. - Arranging service and repair appointments direct with customers and client representatives whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (Full training will be given). Dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey. - Comply with and support company procedures.

Requirements - A good understanding of basic Microsoft packages including Excel and MS teams. - Flexibility and adaptability to work under own initiative and in a busy office environment as a team. - An ability to multi-task and prioritise workloads. Able to work one Saturday per month paid at O/T rates.

Please apply online with your updated CV.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

What's involved with this role:

Interim Assistant Head - ASC Services & Business Development

Reference no: Gloucestershire 5258104

Pay Rate: £27.09 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 7 months

City: GLOUCESTER

Enhanced DBS disclosure required

Role will be office based initially, with the potential of moving to hybrid in the new year.

Should be experienced in adult social care, service transformation and budget holding/management/monitoring.

The role of Assistant Head of ASC Support Services and Business Development will play a pivotal role in shaping the future of adult social care services, which align to the Care Act 2014 and the CQC framework. This is a great opportunity to make a real difference in people's life by transforming adult social care services to be more responsive and customer focused.

As a strategic member of the Adult Social Care Services and Business Development team, you will be responsible for promoting and driving service development and change in the Customer Services Team.

Key Responsibilities:

Lead the implementation of cutting-edge digital tools and strategies to streamline customer interactions, making them more efficient and accessible.
Redefine and streamline processes , ensuring that from first contact you deliver a consistent and positive experience.
Working closely with internal and external stakeholders, including healthcare , voluntary sector organisations and community groups to ensure integrated and person-centred approach
Lead the service to deliver high quality services, ensuring that it meets the needs and expectations of the customers, carers, and their families. Linking compliance with national regulations and standards, contributing to the wider strategic goals of the Adult Social Care sector.
Line manage the Customer Services Operations Manager, ensuring the effective and efficient delivery of the customer service team, including Your Circle, Blue Badge, The Adult Helpdesk and Reception
Manage the financial resources associated with the team, including undertaking budget holder responsibilities
Ensure services respond and contribute to improved outcomes for individuals and deliver the council’s plans, priorities, and
strategies to achieve value for money, consistent with good practice
Take a lead for audit and quality assurance within the services, developing and monitoring performance mechanisms

Qualifications:

Professional qualification in relevant field (Degree or equivalent level professional qualification)

Knowledge:

Significant knowledge of social care legislation and ability to apply knowledge appropriately.

Experience:

Proven experience of developing and delivering challenging business plans and achieving targets through strong performance and resource management.
Proven experience of the preparation and presentation of information to relevant stakeholders.
Experience of leading and successfully delivering major projects
Substantial post-qualification experience of working in a statutory health or social care setting demonstrating increasing levels of responsibility.
Experience of managing budgets within target
Experience of managing social care service functions
Experience of providing professional supervision.
Experience of change management and service development.
Proven track record in the leadership, management, and development of services.

Skills & Abilities:

Ability to provide professional leadership and guidance.
Able to demonstrate an understanding of personnel / human resource management issues e.g., recruitment and retention, performance management.
Able to demonstrate significant experience of multidisciplinary service delivery for adults and older people, including health, social care, and the voluntary sector.
Able to demonstrate a sound knowledge of quality assurance / performance management methods.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Gloucestershire 5258104


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

As Senior Transformation Strategy Manager, the post holder will lead and work as part of a dynamic team in delivering an effective service supporting managers and staff across their functional team, within the Transformation Directorate to: Works with others to create the environment for multi-disciplinary teams to incubate, test, translate and operationalise strategies, ideas, improvements and key commitments. Work with multi-disciplinary teams in the definition of strategic measures of success and management of insights across portfolio areas Work with teams in a matrix way; convening and providing thought leadership across policy, clinical, technical and professional (e.g., commercial) experts. Applies a whole system approach within the functional area and beyond. Works through options development, prioritisation, incubation and innovation activity. Ensures full suite of products, services, platforms, levers, incentives, wider interventions are effectively deployed in support of shared / multiple policy objectives. Works to align the portfolio to deliver against national policy and strategy commitments Acts as a convening point across the Transformation Directorate and NHS England to ensure strategic objectives are communicated, clear and understood by all teams The post holder will work across boundaries with teams in a matrix way to help define the strategic approach for the Directorate.

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Please refer to the Additional Information attachment before submitting your application.

Analysis and insight generation Analysis of large and disparate data sets to create insight that tells us how well we are achieving our objectives and the value the Transformation Directorate is delivering Working with the wider data and analytics community to understand the data available and the pipeline for new data collections Commissioning of new data collections where required, in order to build the picture we need Production of insights that combine qual and quant analysis in order to be able to build a full picture that can be communicated with senior leaders Delivery of recommendations as to how to meaningfully shift the dial based on the insight given Driving an outcomes and data-driven culture across the Transformation Directorate Work with programme teams, benefits team, Transformation Portfolio Office and wider analyst community to ensure data driven thinking is at the heart of what we do, and that we are making decisions based on the best available information, supporting the organization to take an evidence-based approach Playing an active role in the data community across NHSE, to drive collaboration and cross pollination of ideas and understanding Building an evidence-base for transformation initiatives Working with programme, benefits and TPO teams to build an evidence base for initiatives we know can drive the outcomes we are looking for; whether internal or external to the NHS. EG productivity driving transformation initiatives Developing our digital, data and technology strategy Contribute to the development and delivery of clearly prioritised, strategic transformational change, working across the Directorate, and aligning with TD, NHSE, DHSC and wider strategies Take a data driven approach to ensure we are grounding the strategy in insight. Ensure it is effectively communicated and understood. Prioritisation, planning and assurance Working with teams to widen focus from short term and day to day activities Contributing to and owning elements of a planning cycle for strategy; docking into other teams Work with the Transformation Portfolio Office to support programme assurance The teams work sits across 4 key areas: Insight & informing what our biggest issues are, how we might best address these and the levers available to us to influence change Strategy design & development building out our vision and strategy for the next 10 years, working with government and wider NHS England to be clear about the contribution of digital, data and technology to the 10 Year Plan Engagement & convening Bringing teams together across organisational boundaries to co-develop the strategy, ensure it is clear and understood and can be delivered Planning & assurance working with wider teams to ensure their programmes are contributing to the strategic outcomes identified, workingclosely with the Transformation Portfolio Office.

The Transformation Strategy team sits in the Transformation Directorate of NHS England and works closely with colleagues across the Transformation Directorate, NHS England and into the Department for Health and Social care.


It is an exciting time to join the team, as we work with new ministers and their teams and our colleagues across NHS England to set out our plans for the health and care system of the future.


We are responsible for the development of the strategy for a digital, data and technology enabled NHS, and we are currently working on defining our vision for the next 10 years - setting out how digital, data and technology can transform the health and care system, improving the health of the nation and ensuring its long-term sustainability for years to come.


We are building our team to help develop this strategy. We are distilling the greatest issues society and the NHS face,identifyinghow digital, data and technology can best address these and working with national programme teams and our ICB colleagues to deliver meaningful, measurable change.



We are recruitinga StrategyAnalystand the successful candidate can expect their work to be challenging, complex and extremely rewarding as well as working with some excellent people. We have an open,honestand supportive team culture and are looking to develop this further as new team members join us.


We would particularly like to hear from you if: 

• You have experience of working with complex datasets to derive insight, connecting data together and making inference where appropriate

• You have experience ofanalysis and reportingofdigital, data or tech transformationinitiatives, and telling stories aboutwhat the data is telling you

• You love data but you are also happy to work with imperfect information andmake informed inferences as to what it is telling you.

• You are adataspecialist with a strong understanding of the tech and data trends that will transformall ofour lives over the next 5-10 years and; 

• You area self-starter,hungry for the challenge of working on something that will genuinelyimpactthe lives of everyone living in England in the years to come.


The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible forsponsorship through the Skilled Worker routeyou’llusually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website. 

1. Analysis and insight generation

• Analysis of large and disparate data sets to create insight that tells us how well we are achieving ourobjectivesand the value the Transformation Directorate is delivering

• Working with the wider data and analytics community to understand the data availableand the pipeline for new data collections

• Commissioning of new data collections where required,in order tobuild thepicturewe need

• Production of insights that combine qual and quantanalysisin order tobe able to build a full picture– that can be communicated with senior leaders

• Delivery of recommendations as to how to meaningfully shift the dial based on the insight given

1. Driving an outcomes and data-driven culture across the Transformation Directorate

• Work withprogrammeteams, benefits team, Transformation PortfolioOfficeand wider analyst community to ensure data driven thinking is at the heart of what we do, and that we are making decisions based on the best available information, supporting the organization to take an evidence-based approach

• Playing an active role in the data community across NHSE, to drive collaboration and cross pollination of ideas and understanding

1. Building an evidence-basefor transformation initiatives

• Working withprogramme, benefits and TPO teams to build an evidence base for initiatives we knowcan drive the outcomes we are looking for; whether internal orexternal to the NHS. EG productivity driving transformation initiatives

1. Developing our digital, data andtechnology strategy

• Contribute to the development and delivery of clearly prioritised, strategic transformational change, working across the Directorate, and aligning with TD, NHSE, DHSC and wider strategies

• Take a data driven approach to ensure we are grounding the strategy in insight. Ensure it is effectively communicated and understood.

1. Prioritisation,planningand assurance

• Working with teams to widen focus from short term and day to day activities

• Contributing to and owning elements of a planning cycle for strategy; docking into other teams

• Work with the Transformation Portfolio Office to support programme assurance


The team’s work sits across 4 key areas:

• Insight & informing – what our biggest issues are, how we might best address these and the levers available to us to influence change

• Strategy design & development – building out our vision and strategy for the next 10 years, working with government and wider NHS England to be clear about the contribution of digital, data and technology to the 10 Year Plan

• Engagement & convening – Bringing teams together across organisational boundaries to co-develop the strategy, ensure it is clear and understood and can be delivered

• Planning & assurance – working with wider teams to ensure their programmes are contributing to the strategic outcomesidentified, working closely with the Transformation Portfolio Office.




This advert closes on Wednesday 13 Nov 2024