Total 151 Business Management / Project / Planning job vacancies in City of London, London, EC2V 6DB

Job Requirements:

• Candidate must possess at least a Professional Certificate, Diploma,
• Advanced/ Higher/ Graduate Diploma, Engineering/ Business Studies/ Administration/ Management, Secretarial, Finance/ Accountancy/ Banking/ Project Human Resource Management or equivalent.
• Required skill(s): able to communicate with all level of people, proficient in both written & spoken in english, Prompt with experience in interior fit out with of related field, MS Office.
• Required language(s): Bahasa Malaysia, Chinese, English
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Secretarial/Executive, Enginering background or equivalent.
• 1 Full-Time position(s) available.

General Scope:

The Project Secretary plays a pivotal role in overseeing and coordinating the administrative and documentation aspects of construction and consultancy projects. This position demands exceptional organizational skills, meticulous attention to detail, effective communication, and a fundamental understanding of contract law.

Qualifications and Skills:

Proven experience in project management and administration, with a fundamental understanding of contract law.

Strong organizational and communication skills.

Exceptional attention to detail and the ability to manage complex documentation.

Proficiency in project management software and Microsoft Office applications.

Knowledge of industry standards and processes in construction and consultancy.

Professional qualifications in mechanical engineering are preferred.

Previous experience in ISO auditing is a plus.

This job description outlines the critical responsibilities of the Project Secretary role for construction and consultancy projects. It underscores the importance of meticulous planning, adherence to contractual obligations, and effective communication, with a special focus on the essential skill of understanding contract law to ensure project success and compliance.

Perks & Benefits

• Personal leave
• Personal development opportunities

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Quality Assurance & Test Analyst of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Driving software quality and efficiency within our organization
• Designing test strategies, leading testing teams, and implementing best practices to enhance overall software quality.

What You'll Do:

Test Case Execution:  

• Execute test cases based on project requirements and test plans.  
• Follow pre-designed test cases or develop own cases to test various functionalities of the bank’s digital mobile platform and other solutions.  
• Conduct both manual and automated testing to validate software functionality.  
• Document test results and report defects to the development team. 
• Assist in setting up and maintaining testing environments and testing automation tools by administering configuration and troubleshooting tasks.  

Defect Tracking and Reporting:  

• Identify, document, and track software defects using issue tracking systems.  
• Provide detailed defect reports to assist developers in understanding and resolving issues. Communicate bugs clearly and concisely, providing detailed information for easy understanding and resolution.  
• Collaborate with the team to verify bug fixes and ensure the closure of reported issues. 

Regression and Performance Testing:  

• Conduct regression testing to ensure that new software changes do not adversely affect existing functionality, and performance testing to ensure the solution platform is able to withstand high workloads  
• Develop and maintain regression/performance test suites for different software applications.  

Test Documentation:  

• Create and maintain test documentation, including test cases, test scripts, and test data.  
• Contribute to the development and enhancement of test plans and test strategies.  
• Update test cases status, log testing efforts and maintain testing artefacts  

Collaboration:  

• Work closely with engineers, product managers, testing providers, system integrators and other stakeholders to understand project requirements. 
•  Analyze and clarify testing requirements with project managers, product team and engineers  
• Participate in team meetings to discuss testing progress, challenges, and potential improvements.  
• Communicate effectively with cross-functional teams to address quality concerns. 

 Automation Support:  

• Assist in the development and maintenance of automated test scripts. Collaborate with automation engineers to identify test cases suitable for automation.  
• Adherence to Quality Standards:  
• Ensure adherence to established quality standards and processes.  
• Contribute to the continuous improvement of testing processes and methodologies. 

What We're Seeking:

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications.  
• Relevant certifications in software testing (e.g., ISTQB) are a plus. Minimum 3 years’ working experience in a software testing team, with some experience related to end-to-end testing for large scale and major technology projects. Experienced in test planning, test design, and test execution. 
•  Experienced in both manual and automated testing. Familiar with testing standards, tools, processes, and frameworks in Agile and/or Waterfall methodologies and with at least one programming languages (e.g., Java, JavaScript, Python, Ruby, Groovy) for test automation. 
•  A meticulous eye for detail and a commitment to high quality.  
• Excellent analytics and problem-solving skills Knowledge of version control systems and continuous integration tools.  
• Good communication skills to interact effectively with cross-functional teams and stakeholders.  
• Ability to adapt to changing priorities and work in a dynamic, fast-paced environment. 
• Good domain knowledge of digital banking front-end or core banking applications. 
• Experience in managing testing on Digital platforms will be an added advantage.  
• Good cross-department communication and coordination skills, with an inquisitive mindset to ensure project implementation according to requirements in complex business and environmental situations. 

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

• Nearby public transport
• Smart casual dress code
• Medical insurance
• Open culture

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave

Responsibilities :

• Responsible for overall project management including but not limited not to planning, coordination, implementation, execution and successful completion of project.

• Manage day-to-day operational aspects of multiple projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.

• Responsible for handover of properties to purchasers satisfactorily and post completion matters.

• Liaison with the relevant authorities to obtain approvals timely.

• Conduct design reviews, closely monitor and coordinate with consultants on their deliverables. Resolve all technical issues.

• Manage all aspects of the contract and construction progress.

• Manage activities of site personnel to ensure project delivered on schedule and within quality and budget expectation.

• Review of legal documentations such as SPA, DMC, etc. and resolve relevant legal matters.

• Collaborate with multidisciplinary team including Architects, Interior Designer, Consultants, Specialists, Contractors, Sub-Contractors, and other professionals to ensure seamless execution

• Provide regular reports and feedbacks to the management timely

Requirements :

• Degree in Project Management, Civil Engineering, Construction Management or equivalent.

• At least 15 years of working experience in property development industry / related fields

• Excellent knowledge of relevant Acts and authority guidelines governing property development.

• Completed the construction of a high-rise building project from beginning till the end

• High level of initiative, hands-on and able to work independently

• Good networking and communication skills with ability to interact with people at all levels.

• Able to work under high challenging environment independently.

• Good leadership and meticulous in driving high standards of work.

• Strong command in languages.

• Direct reporting to HOD and MD

Interested candidates, please email to hr@orando.com.my

(only short-listed candidates will be notified)

Are you passionate about safeguarding sensitive data and ensuring regulatory compliance? We are seeking a dynamic Data Protection Lead to join our Data, Technology & Cyber Risk function and pioneer the Data Protection program across YTL Digital Bank.

Job Description:

The Data Protection Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over data protection. In this role, you will play a pivotal role in shaping the way we handle, govern, and enhance our data assets, and comply with data protection laws and regulations.

Primary Responsibilities:

• Assist with the development, review, update and/or implementation of data protection-related framework, policy, guideline and/or initiative(s) to facilitate effective risk management and governance over data risk and data protection.
• Review and assess the extent of compliance with internal policies, guidelines, data protection laws and regulatory requirements.
• Conduct Privacy Impact Assessments (PIAs) to ensure that Personally Identifiable Information (PII) is appropriately protected, and recommend mitigation actions to address vulnerabilities, if any.
• Advise Business Units and Functional Units to embed data privacy considerations and/or control measures into the design and implementation of new products, services and processes.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of data risks to achieve their business objectives and within the organization’s risk appetite.
• Investigate and report on incidents of data breaches or non-compliance, as required.
• Assist with the development and/or review of incident response procedures to address data breach incidents, including notification to internal stakeholders and relevant authorities, as required.
• Work with Senior Management and stakeholders to ensure that the organization has and maintains appropriate data privacy and confidentiality documentation.
• Work with Senior Management and stakeholders to ensure awareness of best practices relating to data privacy and data security, fostering data risk awareness and security-conscious culture.
• Coordinate with the Cyber Security and Technology teams to ensure alignment between cyber security and data privacy practices.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure data risk exposures.
• Prepare and present data risk reports to Senior Management and relevant committees, highlighting key findings, recommendations, trends and/or non-compliance with applicable data protection regulations.
• Respond to enquiries and audits (i.e. internal, external, regulatory and relevant authorities) pertaining to data protection.
• Provide regulatory compliance support, guidance and advice to Business Units and Functional Units regarding regulatory changes and updates, where relevant and required.
• Stay abreast of emerging technology trends, data protection laws, and regulatory developments to proactively address potential risks, and assist the Senior Management (and/or Board) understand potential concerns or risks that might impact the organization.

Qualifications:

• Bachelor’s degree in law, Information Technology, Data Science or a related field.
• Minimum of 12 years’ experience in any of these disciplines: data protection, information security, risk management or compliance in related areas.
• Professional certification such as CDPSE, CISSP, CISA, CISM or CRISC would be advantageous.
• Sound knowledge in regulatory requirements around technology risk (e.g. BNM’s Risk Management in Technology, Guidelines on Data Management and MIS Framework) and data protection laws (e.g. PDPA).
• Knowledge of data management principles and concepts would be desirable.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.
• Ability to work independently and manage multiple projects.
• Detail-oriented with a strong sense of ethics and integrity.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, Birthday leave

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

As an IT Project Manager, you will:

• Ensure all DFC/OIT projects are proceeding according to timelines, meeting target expectations, and adhering to established operating parameters; negotiate changes in project resources as necessary to achieve objectives and timelines.
• Advise leadership and/or business executives at the highest levels about the project portfolio, status, and resource planning.
• Support assigned projects through all phases of the Systems Development Life Cycle (SDLC).
• Be responsible for engaging and directing resources involved with the success of programs.
• Develop program requirements and roadmap for program execution within management provided guidelines.
• Lead the monitoring and executing of agile programs.
• Assist in the preparation of statements of work contract specifications and/or requirements for compatibility with procurement laws and contract specialists in acquisition planning efforts.
• Determine award milestones and execution of planned targets.
• Conduct budgetary planning- programmatic and contract.
• Support the requirements gathering process using modern techniques.
• Serve as a contracting officer's representative (COR).
• Evaluate, monitor, and ensure compliance with laws, regulations, policies, standards, or procedures.
• Develop and implement information systems security plans and procedures.
• Develop acquisition strategies and oversee the execution of contracts aligned with the constraints established by the budget and acquisition strategy.
• Maintain communication plan for programs and direct the development of program materials, including business cases, status, and management reports.
• Facilitate the effective resolution of technical problems, conflicts, and controversial issues, ensuring that program issues are quickly resolved.
• Exercise initiative and judgment, under management provided guidelines, in accomplishing program objectives in alignment with OIT strategies and standards.

As an IT Project Manager, you will:

• Ensure all DFC/OIT projects are proceeding according to timelines, meeting target expectations, and adhering to established operating parameters; negotiate changes in project resources as necessary to achieve objectives and timelines.
• Advise leadership and/or business executives at the highest levels about the project portfolio, status, and resource planning.
• Support assigned projects through all phases of the Systems Development Life Cycle (SDLC).
• Be responsible for engaging and directing resources involved with the success of programs.
• Develop program requirements and roadmap for program execution within management provided guidelines.
• Lead the monitoring and executing of agile programs.
• Assist in the preparation of statements of work contract specifications and/or requirements for compatibility with procurement laws and contract specialists in acquisition planning efforts.
• Determine award milestones and execution of planned targets.
• Conduct budgetary planning- programmatic and contract.
• Support the requirements gathering process using modern techniques.
• Serve as a contracting officer's representative (COR).
• Evaluate, monitor, and ensure compliance with laws, regulations, policies, standards, or procedures.
• Develop and implement information systems security plans and procedures.
• Develop acquisition strategies and oversee the execution of contracts aligned with the constraints established by the budget and acquisition strategy.
• Maintain communication plan for programs and direct the development of program materials, including business cases, status, and management reports.
• Facilitate the effective resolution of technical problems, conflicts, and controversial issues, ensuring that program issues are quickly resolved.
• Exercise initiative and judgment, under management provided guidelines, in accomplishing program objectives in alignment with OIT strategies and standards.

As a Supervisory Business Services Specialist (Deputy Division Director), you will:

• Oversee the management and performance of a major Division of the Client Experience Center (CEC) Organization that oversees and manages the organization's entire budget formulation and execution process.
• Account for real and projected expenditures by the preparation and management of appropriate records, documents, and reports; procure, perform, and conduct research and analysis on furniture, supplies, directory services, copying and duplication services.
• Conduct cost/benefit analyses, and purchase equipment and services for various IT operations and applications.
• Oversee the HR administration and management programs for assigned employees and serviced managers. Manage the internal controls and suggestion programs, as well as the mail management, messenger, and motor vehicle services.
• Develop policies, procedures, and administrative notices that explain the steps necessary to implement new or modified administrative regulations or programs.
• Supervise a staff of professional, administrative, and technical staff positions in the performance of the division's mission, to include Human Resources and Employee Service Management, Financial Management, Budget Formulation and Execution, Travel Management, and Asset Management. Exercise delegated authority to oversee the overall planning, direction, and timely execution of various administrative program segments.