Total 105 Information Technology job vacancies in kuala terengganu

Client Acquisition

• Identify potential clients through various channels, including referrals, community outreach, and marketing leads.
• Conduct consultations to assess client needs and recommend appropriate services.
• Develop and maintain a sales pipeline, ensuring timely follow-up and lead conversion.
• Achieve and exceed monthly and quarterly sales targets.

Sales Strategy

• Develop and implement effective sales strategies to reach target markets and demographics.
• Collaborate with the marketing team to align sales efforts with promotional campaigns.
• Utilise CRM software to track sales activities, manage client relationships, and generate reports.

Relationship Building

• Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Act as the primary point of contact for new clients during the sales process.
• Attend community events, seminars, and workshops to promote our services and network with potential clients.

Market Research

• Stay informed about industry trends, competitor activities, and market conditions.
• Provide feedback to the management team on market insights, client needs, and potential growth opportunities.

Client Onboarding

• Work closely with the Client Success Manager to ensure a smooth transition from sales to service delivery.
• Assist in onboarding, providing necessary documentation and information to new clients.

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

ETL Development (Event and/or Batch driven), JIRA, Confluence

Database design and modelling (multidimensional, 3NF, data vault), SQL, Python, Oracle, Postgres, Code Generation, pyTest

- Developing SQL packages, procedures and functions Data Development using Python

- DevOps skills: CI/CD in Jenkins, GitHub

- Troubleshooting, bug fixing, debugging experience

- Scripting in Bash (Desirable)

- Understanding of insurance business, ABS Knowledge (Desirable)

- Experience in use of containerized environments for development (Desirable)

- Kafka Knowledge (near real time data integration)(Desirable)

- 3-5 years of experience with PostGres or Oracle and SQL Programming

- Python scripting and development Worked in Agile methodology

- Significant experience in one or more of the following categories;

1. Data Warehousing

2. ETL Development

3. Dimensional Modelling

4. Data Vault 2.0

5. Data Science

- Experience working with subject matter and technical experts

Your roles and responsibilities:

     Conduct a wide range of quality-control tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements.

Perform estimation efforts on projects and track progress.

Draft and revise test plans and scripts with consideration to end-to-end system flows.

Execute test scripts according to application requirements documentation.

Analyze requirements and design aspects of projects.

Log defects, identify course of action and perform preliminary root cause analysis.

Analyze and communicate test results to project team.

What we need from you:

At least 2 years of working experience in application/software tester role.

Good verbal and written English and Bahasa Malaysia communication skills. Personality traits - pleasant, self-motivated, enthusiastic, meticulous, result- oriented, responsible, independent, trustworthy, ethical and a team player.

     Technical knowledge - automation scripting with Java or C#, as well as any Performance and Load testing execution, software testing and quality, and SQL Server 2000/2005.

Knowledge of other languages would be an advantage.

Ability to prepare test script and conduct test for multi applications at one time. Possess a Degree in Engineering (Computer), Computer Science/Information Technology or its equivalent.

As a key member of the Technical Support team, this role is focused on the receiving of and processing of files to a quality that meets the specifications of the destination, within the SLA.

Digital Media

• Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times.
• Ability to understand varied and complex product configurations and support customers through various means of communication including email, phone, chat, forums and social media.
• Identify, resolve or manage the resolution of system issues
• Troubleshoot platform issue raised by clients or XRs and escalate to the next level if can’t be solved beyond the expertise
• Communicate to other department and teams keeping stakeholders and management informed
• Updating and managing Knowledge base
• Manage escalation process of issues from L1
• Mentor Technical Support Specialists (L1) to help them understand more complex issues/ configurations
• Own and track tasks within SLAs

Operational Efficiency

• Ensure low error rate – Check material is available for ingestion within SLA
• Document client issues via phone, email or in person and respond to client within the agreed timelines
• Ensure quoting is accurate, timely and follows rate card and discount rules for products and any other services offered
• Always work efficiently and effectively, using correct workflow and work procedures
• Testing end to end for TV or Broadcast products; reporting thoroughly back to IT & Business Solutions or other agreed escalation routes
• Monitor and track TVC distribution to meet client deadlines and Adstream SLA’s
• Manage orders on behalf of clients with view to converting client to direct usage of the system at appropriate time
• Ensure all resends and additional fees are charged for
• All new clients need to have files tested before first order and cleared to follow the process
• In conjunction with Traffic, prioritising Ingest tasks to meet SLA's and customer's requirements.
• Executing the following tasks in a proficient manner: Ftp and nVerge administration; Transcoding; QC and reporting; Digital File Review and Ingest; various post-production techniques; other tasks that should become relevant to the role from time to time

Specialist Knowledge/Experience Required

• Experience in a relevant position;
• Experience in software testing and correction
• Consistent performance under pressure
• Demonstrated success at troubleshooting and excellent communication skills
• Strong knowledge/skills in at least 4 areas from the list below:
• No-SLQ (Mongo)
• Linux/UNIX systems
• JSON and XML syntax
• RESTFul API
• GIT (understanding, work experience)

• Basic scripting and programming: XML, JavaScript and Bash.

Desirable knowledge/skills:

• Jenkins (ability to develop jobs)
• Knowledge of AWS CloudWatch or MS Azure
• Experience in Confluence apps (Connect, Jira)
• Message Broker system (AMQ)
• Work experience with workflow solutions
• ITIL Certification
• Familiarity with graphics and video editing software Desirable:
• Familiarity with graphics and video editing software
• Knowledge and experience working with packet analyzer programs
• Bachelor’s degree or equivalent tertiary qualification or certification
• ITIL Certification People Skills
• Strong team player with ability to work with remote and international teams
• Highly organized, structured and process-oriented, with great attention to detail, accuracy and consistency
• Self-motivation and drive - confidence to work on own initiative and with limited supervision and
• Ability to effectively prioritize and manage conflicting internal and external tasks
• Positive, can-do attitude, problem solver, inspiring and driven
• Able to communicate effectively at all levels within a large organisation
• A quick learner who enjoys overcoming challenges, resolving issues or escalating as needed
• Proven relationship building skills
• Excellent communication skills, both oral and written English
• Additional languages will be beneficial
• May be required on occasion to work outside standard working hours
• Candidates must be eligible to work and live in the country of employment

• Event Preparation:
  • Assist in sending reminders and following up with all exhibitors regarding the E-Manual form.
  • Send invoices and reminders to all exhibitors to make payments.
  • Update the exhibitor list and work closely with the finance team to prepare debtor lists.
  • Prepare and update accurate data for mailing the visitor invitations.
  • Update the floor plan regularly until the day of the exhibition.
• On-Site Support:
  • Provide on-site support during events to ensure everything runs smoothly.
  • Assist with registration for exhibitors, VIPs, international delegates, and guest check-ins, addressing any issues or special requests.
  • Monitor to ensure all exhibitors settle their payments before they receive their exhibitor passes.
  • Work closely with the operations team to ensure that all fascia boards submitted by exhibitors are correct.
• Administrative Tasks:
  • Maintain event files and documentation, including contracts, invoices, and attendee lists.
  • Process payments and manage event budgets as directed by the event manager.
  • Prepare post-event reports and evaluations, summarizing successes and areas for improvement.
• Communication and Coordination:
  • Liaise with vendors, suppliers, and other stakeholders to ensure timely and accurate delivery of services.
  • Provide regular updates to the event team and address any concerns or changes.
  • Assist with marketing and promotional activities to boost event visibility and attendance.
• Customer Service:
  • Deliver excellent customer service to clients, guests, and vendors, ensuring a positive experience.
  • Handle any issues or complaints promptly and professionally.
• Additional Responsibilities:
  • Perform any other tasks related to the event as assigned by the Project Director.

Responsibilities

Looking for full stack developers to help with designing and implementing enhancements. And to provide maintenance & support across the following platforms and applications; Axiom App & GA3 (built using .NET Technology), Promostream (built using PHP Technology), Sendplus (built using C++, Java), Quickprint Pro (built using C++), Adsend (PHP, .NET & MySQL), Print and Digital TV Portals (Angular/Java).

• Support Desk / Fault Reporting - First line customer support
• Application level support (Level 3), and support on the installation of new sites and upgrades as and when required
• Design, build, test and deploy software applications and features
• Carry software products through the software development life cycle (SDLC)
• Write clean, concise and efficient code
• Manage code documentation and version control
• Troubleshoot and debug software
• Work with business analysts to define software requirements
• Participate in on-call rotation to respond to production issues
• Deploying stand-alone applications (eg. GA3, Axiom, Adsend, Promostream) and to assist with selecting the optimal configuration of this infrastructure
• Undertake database maintenance as required and advise when the host infrastructure needs to be updated to ensure service levels are met
• Write clean UI using Angular / PHP and strong understanding of Front End UI Development
• Strong understanding of relational and document databases
• Experience with writing end to end and unit testing Job Qualifications and Skill Sets.

Requirements

• Bachelor's degree in computer science, software engineering, or related field
• Proficiency in at least one programming language (.NET, PHP, C++, Node.js, MySQL & Java)
• Back-end & front-end development expertise
• Familiarity with cloud platforms (e.g., AWS)
• Experience with version control
• Strong problem-solving and communication skills
• Strong and clear documentation skills & experience
• Fluent in English

Job description

Headquartered in Singapore, we power the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking Java Software Engineers for our Malaysia Tech Center, working on end-to-end solutions for cross-border payments for our global merchants and globalization business.

Key Responsibilities

1. Design solutions involving integration with multiple systems and services.
2. Develop high volume, high performance, low latency and reliable mission critical applications.
3. Write maintainable, robust, and testable code.
4. Perform code and test case review.
5. Implement processes, solutions or tools to improve software delivery and quality.
6. Able to adopt the latest software development trends and industry best practices.
7. Leading a team of members and providing internal and external mobile technology workshops, training, and sharing.

Job Requirement

1. Bachelor’s or Master’s degree in computer science or relevant fields.
2. Software development experience in the finance, payment or banking industry is preferred.
3. Excellent social, communication, presentation and leadership skills.
4. Excellent knowledge of Java and one other programming language.
5. Excellent knowledge of Relational Databases, SQL and ORM technologies.
6. Strong foundation in frameworks such as Spring, jUnit, etc.
7. Able to work in a fast paced and result driven environment.
8. Experienced in team management is a plus.

About GBG 

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Professional Services Team, SEA

We provide our solutions on a global scale. Southeast Asia (SEA) is central to the group’s growth plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Importantly we consistently put the customer first and by doing so we focus on providing high quality customer service, this delivers improvements to the customer’s journey, which will generate enhanced profitability.

The team is responsible for providing professional services to address business objectives in the areas of risk prevention and fraud detection. To offer state-of-the-art software solutions and provide comprehensive client delivery and consulting support using our expertise and flexible, client-focused approach.

The Role

The role of Senior Technical Analyst will be to contribute to the successful deployment of GBG products and consulting for high customer satisfaction with existing customers.

The role will involve end-to-end implementation of GBG fraud products in client environments, from understanding and building business knowledge of the existing GBG products to execute the delivery and installation of these products. A key part of the role will be ensuring our solutions are delivered to high standards of innovation, quality and excellence that delight our customers.

What you will do

Business

• Work closely with our clients to deliver world class fraud and risk GBG solutions.
• This may consist of responding to customer queries, providing consultancy on correct usage of the system and fraud strategies, liaising with different business and technical teams for issue follow up, identifying and suggesting best practice improvements.

Configuration, training, and documentation

• Work closely with our clients and internal team members to document technical requirements, specification documents, provide technical training and to configure business related rules and other solution functionality.
• This may also consist of responding to customer queries.

Technical Support

• Technical product delivery support during different stages of the project. Provide installation and go live support for the customer.

What We're Looking For

• Experience in system analysis in an Information Technology environment
• Familiar with SQL Server Database applications including performance tuning (Database design would be an advantage)
• Familiar with software solution onsite implementation and system integration experience
• Familiar with software solution and network structure design experience and hardware knowledge
• Strong knowledge of Microsoft Technologies and solutions including Windows Server and its components (for example, IIS), SQL Server, .NET framework, Web Applications and Services, Windows Applications and Services. Also, knowledge in software development, mainly using Microsoft technologies with open standards such as XML, JSON.
• Good knowledge of Windows operating system, networking, and communication
• Demonstrated comprehensive knowledge of system implementation projects preferably within financial services industry and/or fraud risk management or compliance areas.
• The ability to effectively facilitate work sessions with technical project teams and business stakeholders.
• Strong organizational and time management skills
• Fluent verbal and written communication skills in English is essential.

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

Client Acquisition

• Identify potential clients through various channels, including referrals, community outreach, and marketing leads.
• Conduct consultations to assess client needs and recommend appropriate services.
• Develop and maintain a sales pipeline, ensuring timely follow-up and lead conversion.
• Achieve and exceed monthly and quarterly sales targets.

Sales Strategy

• Develop and implement effective sales strategies to reach target markets and demographics.
• Collaborate with the marketing team to align sales efforts with promotional campaigns.
• Utilise CRM software to track sales activities, manage client relationships, and generate reports.

Relationship Building

• Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Act as the primary point of contact for new clients during the sales process.
• Attend community events, seminars, and workshops to promote our services and network with potential clients.

Market Research

• Stay informed about industry trends, competitor activities, and market conditions.
• Provide feedback to the management team on market insights, client needs, and potential growth opportunities.

Client Onboarding

• Work closely with the Client Success Manager to ensure a smooth transition from sales to service delivery.
• Assist in onboarding, providing necessary documentation and information to new clients.

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

The team

The team is responsible for providing practical decision support solutions to address business objectives in the areas of risk prevention and fraud detection. We offer state-of-the-art software solutions and provide comprehensive client support using our expertise and flexible, client-focused approach.

The role

Works closely with and under the guidance of the Software Engineering Manager, the role will be responsible to deliver product enhancements, improvements as well as addressing issues.

You will involve in analysing and building a technical understanding of GBG Fraud products. A key part of the role will be ensuring our projects are delivered to high standards of innovation, quality, and excellence as well as on time and budget.

What you will do

As part of an Agile development team:

• Be part of next gen product teams here in Kuala Lumpur, build up knowledge and technical capability to deliver features in line with the overall technical and product strategy.
• Deliver product enhancements according to the requirements and take part in new developments.
• Design, Code, Automate, and refactor codes, programs, scripts, and other software services.
• Diagnose, troubleshoot, and provide solutions to problems with newly developed software.
• Work with the Software Engineering Manager, Product Owner, and Scrum Team to build the technology design to deliver new features or enhancements which will include writing detailed technical requirements, user story planning and so on.
• Participate in iterative Agile approaches to software development, including the full process from concept to deployment.
• In time, form part of an on-call support roster.

What we're looking for

Technical Skills

• Sound knowledge and experience with Java.
• Handson experience with RDBMS such as PostgreSQL Database applications (Database design would be an advantage).
• Experience with No SQL Database technology such as Redis (preferred) or Data Analytic Database such as Druid is strong added advantage.
• Good exposure and knowledge of Open-Source Technologies and solutions such as Kafka, Flink or Akka, Spark, Prometheus, Graffana and etc.
• Knowledge of Lambda and real time streaming processing architecture.
• CI/CD, cloud and containers knowledge (Terraform, Kubernetes, Dockers, HelmChart and etc.) would be an advantage.
• Experience with Angular, graph databases such as Janus or Neo4j algorithms and UX/UI design principles would be an advantage.

Interpersonal Skills

• Willing and able to learn new skills and technologies according to business needs and industry demands.
• Good oral and written communication skills with exceptional attention to detail.
• A strong professional, patient, and flexible attitude.
• Ability to interpret and translate customers’ needs to be able to resolve issues in a timely manner.
• Encourage a culture of innovation focused on adding value.
• Able to work as part of a team and contribute positively to team’s success.
• Proven ability to prioritise and to work independently, managing one’s own workload.
• A focus on thorough software testing, resulting in a high-quality product.

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?