Total 32 Manager level Information Technology job vacancies in IND - Mumbai

Position: Technical Account Manager

Location: Mumbai, India

About LRN

Do you want to use your expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

The Technical Account Manager should be a tech-savvy professional with the ability to explain technical details and requirements to a non-technical audience. The incumbent will be results-driven and aspire to achieve defined goals. The role will recommend best practice solutions to any request or related issues within the LRN LMS. The TAM will analyse customers’ needs and suggest upgrades or additional features to meet their requirements.

Your responsibilities will include:

Serve as the single point of contact (SPOC) for technical integrations for existing clients, facilitating smooth integration processes and addressing any technical challenges or queries promptly.

·Act as the dedicated technical account manager for clients opting for extended onboarding team services, serving as their primary liaison for all technical and platform-related matters.

Collaborate closely with clients and internal stakeholders to understand technical requirements, assess feasibility, and develop customized solutions to meet client needs effectively.

Lead the technical implementation process for clients, coordinating activities across cross-functional teams such as Sales, Technology, and Operations to ensure successful execution within defined timelines.

·Provide proactive support and guidance to clients on platform usage, configuration, and optimization to maximize the value derived from our services.

Conduct regular check-ins with clients to assess satisfaction levels, gather feedback, and identify opportunities for improvement or upselling of additional services.

Work closely with the product development team to relay client feedback, prioritize feature requests, and contribute to the continuous improvement of our platform based on client needs and market trends.

Actively participate in the development and maintenance of standardized operational processes, documentation, and best practices related to technical integrations and client support.

Identify, assess, and manage potential risks associated with technical integrations and client engagements, developing contingency plans to mitigate any adverse impacts on project timelines or outcomes.

Prepare and communicate regular project updates, technical reports, and performance metrics to internal stakeholders and clients, ensuring transparency and alignment with project objectives.

• Minimum 3 years of experience working in LMS implementation and/or learning program or implementation coordinator.
• A bachelor's or master's degree in a relevant field such as instructional design, education technology, project management, or business administration.
• Strong communication, leadership, and interpersonal skills are necessary to manage projects and coordinate with teams. The TAM should be able to manage stakeholders and communicate effectively with project sponsors, instructional designers, developers, and subject matter experts.
• The ability to analyse problems and develop effective solutions is important for successful project management.
• A deep understanding of e-learning technologies, industry standards, and best practices is essential. Familiarity with Learning Management Systems (LMS), authoring tools, and e-learning content development is also important.
• Excellent verbal and written communication skills in English with professional fluency.
• Certification in project management such as PMP (Project Management Professional) or Agile Certified Practitioner (ACP) can be an added advantage.
• LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Competitive compensation
• Excellent medical cover

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

SLB Capturi is a leading carbon capture technology company. 

We serve a range of carbon-emitting industries including cement, blue hydrogen, bio/waste-to-energy, and gas-to-power among others. Through our portfolio of projects, we are mitigating the environmental cost of industrial activity for a cleaner, more sustainable future. We see a daily growth in our market potential as a rising number of customers look to carbon capture utilization and storage (CCUS) and our company to solve their emissions challenges. 

SLB Capturi is one of the leading companies globally that has extensive knowledge of the entire CCUS value chain. We have many ongoing projects, from research and innovation, including pilot plant testing, to concept studies and to large EPC projects, both in Europe and in the United States. Today, we are delivering seven carbon capture units in Europe, with an accumulated capture capacity of 1 million tonnes of CO2. In Denmark, we are delivering five Just Catch 100 units to Ørsted, in the Netherlands one Just Catch 100 unit to Twence, and in Norway a Big Catch to Heidelberg Materials. 

You have: 

• Engineering master’s degree in process or chemical engineering, preferably with sales and/or proposal experience 

• A desire to make a difference and take part in shaping a new sustainable industry   

• Excellent communication and presentation skills 

• Strong technical acumen and negotiation skills 

• Excellent written and oral communication skills in English 

• Ability to handle sensitive information appropriately  

• Experience with managing feasibility studies  

• Experience in the use of sales support or CRM systems such as MS Dynamics and Xait will be a plus 

• Relevant industry experience is an advantage    

• Minimum 10 years of work experience with at least 5 years in managerial role 

• Ability to operate with high degree of autonomy, managing day-to-day operations independently 

The Role: 

As a Technical Sales Engineer in SLB Capturi, you will: 

• Manage and mentor the local technical sales team, ensuring alignment with company goals and fostering a collaborative and dynamic environment 

• Engage in early commercial and technical dialogue with customers  

• Screen, prequalify and manage potential sales opportunities, and assist in the early-phase decision-making process  

• Responsible for developing early-phase commercial documents and proposals (RFI, proposals) and initial technical assessments   

• Assist with support for sales, tenders and other offering services  

• Be responsible for updating and supporting the use of sales systems  

• Act as SLB Capturi’s front line towards external parties  

• Be able to understand post-combustion carbon capture technology, and enable early-phase technical dialogue with customers  

What we can offer: 

• Competitive salary and performance-based incentives. 

• Opportunities for professional growth and development. 

• A supportive and collaborative work environment. 

Load and duration of work: 

• Location: Mumbai 

• Load: 100%  

• Employer: SLB Capturi  

• Travel: Periodic travel might be required 

At SLB Capturi, we care about each other just as much as we care about our work and the sustainability for the environment.  

This is not just a job, but a career you can take an active role in the industrial energy transition. We believe carbon capture is essential to reach the goals of the Paris Agreement. We value the feeling of belonging, and this role will be crucial in supporting SLB Capturi to help the industry meet its carbon capture obligations. As our colleague, you will be given opportunities and responsibility to develop with our company. We can offer a dynamic and challenging environment in a growing ESG company.  

Diversity, Equity and Inclusion

Regardless of race, colour, ancestry, religion, sex, sexual orientation, age, citizenship, marital status, disability, or gender identity. We encourage you to apply as soon as possible as we will be conducting interviews with relevant candidates on a continuous basis.

We encourage you to apply as soon as possible as we conduct interviews with relevant candidates on a continuous basis. 

Contact information

Please contactcareers@akercarboncapture.com by email if you have any questions

11 January 2023 06:39 PM • Should have hands-on Experience on networking & networking protocols • Should have hands-on Experience on Router, Firewall & Switch's • Should have good troubleshooting skills. • Should have good communication skills. • Should understand, design and troubleshoot major switching technologies [like STP, RSTP, RPVSTP+, VPC, VDC]. • Good understanding on routing protocol like BGP, OSPF EIGRP. • Multicasting design, multicast security, advances level multicast troubleshooting. • Network security. • Understanding on cisco varies tools. [like error decoder, configure & verify, output interpreter so on]. • Help customer in design network. • Product / Architecture and design level understanding of Juniper EX4200, EX3200, Ayava 5500 and Cisco 4500, 6500, 6800 Series switches. • Scheduling and performing configuration changes on the network devices as per the business requirement. • Maintaining and supporting the WNS business applications, and ensuring the reliability, availability and sustainability of information and communication resources. • Ensure that tickets are kept updated and incidents are managed, prioritized and escalated efficiently. • Ensure minimum downtime, proactively identify potential risks and suggest and drive solutions. • Respond to the Severity incidents and problems and escalate to senior as and when required. • Diagnose and Respond to issues/emails. • Ensure tasks are completed to a high standard and to agreed timescales. • Knowledge and use of Network Management Tools and integration experience with other Tools. • Excellent interpersonal skills with customers, senior level personnel, and team members. • Handle Severity 1 / Severity 2 escalations calls. • Following with TAC engineer for advances level troubleshooting • Coordinating with OEM vendors to resolve the issue on time. • Raise the CR or ECR if necessary to user tickets. Implement / assist in network LAN implementations as per the requirement.

Experian India is looking for a Technical Delivery Manager.be a technical and, have zero tolerance for inefficiencies in product development & deliveries. You will have, along with different products and technologies. Suggesting and driving forward infrastructure and tooling improvements that allow the business to operate at pace. You will also ensure customer successes by providing necessary support to business-critical applications.

You will be an Agile technology teams of product engineers in delivering product roadmaps for our Experian products. You will need to encourage team collaboration and work towards technology transformation goals of Experian Technology team.

What you'll do (Job responsibilities for this role)

• Deliver technology products by leading a team of engineers and by collaborating with business and customer partners.
• Develop and propose options with pros/cons and risks, and work with partners to finalise the best solution that meets our needs
• Provide clear and precise technology options for business case at hand highlighting pros and cons for each proposed options.
• Review team work and guiding on technical/functional aspects for smooth implementation
• Do effort estimation, help solution and led project management activities
• Prioritise and accomplish tasks in the product lifecycle following laid guideline
• Validate product functionality and security requirements
• Suggest and guide infrastructure and tooling improvements that allow the business to operate at pace
• We are looking for someone who is engaged, and willing to participate with the right.
• Orchestrate the end-to-end deployment process, ensuring that all aspects of go-live are considered
• Investigate issue trends and design solutions, Problem, Change Management and Release Management.
• Expertise in working on Agile/Scrum team environment.
• Providing mentorship to few product engineers and guide project team with technical solutions (You may not have people ownership for these engineers)
• 3+ years of experience with testing: Unit Testing, Test-driven Development, Integration Testing, Load Testing, Test Automation.
• Responsible for automation & system provisioning, metrics, monitoring, scalability and security

Group Manager- EIT Networks

Associate Manager in this role get to: 

Strengthen Relationships: Provide the required support and guidance from Information Security standpoint to the Service Delivery team in ensuring seamless operation and support to the customers. Ensuring ISO27001 controls are implemented at the site.

Impact the Bottom Line: Provide time critical support to system users within the business areas, ensuring maximum efficiency to achieve maximum customer satisfaction.

Improve the Company: Contribute towards automation of control validation, Compliance reporting and minimizing issues by improving technology, reducing owner ship costs.

Defend Sutherland’s Reputation: Ensure compliance to Information Security Policies.

Job Description• Analyse and understand the requirement received from the internal clients.• Sourcing candidates by sending mails, using job portals, organizing events at vendor locations and referencing• Posting ad and mass mailing on Job portals against skills requirements and locations.• Pre-screening and short-listing the candidate for the client interview.• Scheduling the candidates with clients and follow up for the same. • Negotiating salary and rolling out offers to the candidates accordingly.• To keep a track on selected candidates joining date in the company.• Continuous follow-up with clients to confirm staffing plans and candidates needs are met• Preparing reports, handling complete end to end recruitment process, Database Management• Consistently achieve hiring targets.QualificationsGraduate Additional Information Proficient in MS Office, Excellent communication skills

QAD is looking to hire a Technical Product Manager - SaaS for our Engineering team. The person will Direct a comprehensive product strategy from product conception and definition through end of life. Functions as a central resource with design, manufacturing, quality, test, marketing and distribution as the product(s) move through their lifecycle. Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products. Formulates and executes long-term plans for cost/profit control. Promotes use of new technologies and industry-leading trends. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

You will be directly involved in leading the QAD transformation into a SaaS product company as we deliver QAD software products in public cloud.  Our next generation platform enables customer consumption of the QAD product portfolio in the form of software services.  This new delivery model requires a modern next generation public cloud based platform managed and operated by the QAD cloud operations team.  

Your role will take the lead in developing an outside-in definition of "the what" for end to end customer experience for facing capabilities and entitlements of the QAD SaaS offers.  You will be the subject matter expert responsible for understanding “what” (availability service level agreement (SLA), infrastructure capacity, resiliency, elasticity, and support levels) cloud ERP competitors entitle in  their SaaS solutions (what comprises standard offer, premium offer, and optional services).   Your ability to collaborate and prioritize feature roadmaps with your peers will be crucial to success.

DUTIES AND AREAS OF RESPONSIBILITY:

• Technical product manager/owner charged with  facilitating  the enablement and maintenance of QAD products for a SaaS delivery model.
• Gather market and competitor SaaS offer entitlement requirements  and define QAD SaaS delivery requirements from customers (internal or end user customers). Collaborate with Architects, Engineers and Analysts to define customer requirements.
• Conduct analysis for project resources required to profitably develop and launch new software products into the QAD public cloud SaaS environments, as well as  enhancements to current products, using established procedures.
• Develop business case analysis for SaaS requirements including operating efficiency improvements to positively impact QAD SaaS delivery profitability. Responsible for project risk analysis and management.
• Report high level progress of projects and facilitate activities that lead to the successful launch of products.
• Remain abreast of current technical progress to ensure the company's products remain marketable and competitive.

Job Description:

As an HR Operations Executive / Sr. Executive, you will play a vital role in managing and coordinating various HR operational processes to ensure a smooth and efficient employee experience. You will be responsible for handling tasks related to recruitment, onboarding, documentation, employee engagement, communication, and more. Your meticulous attention to detail and excellent organizational skills will contribute to the overall success of our HR department.

Responsibilities:

• The Strategic HR Manager ensures alignment of HR practices with business goals, fostering a positive workplace and driving organizational success. Below is a concise overview of his roles and responsibilities:

1. Strategic Planning and Leadership

• Develop and implement HR strategies aligned with business objectives.
• Collaborate with the Leadership team on strategic HR initiatives.
• Drive organizational development and change management processes
• Be an advisory to business heads on Human capital management and company policies
• Drive Change management initiatives

1. Talent Management

• Develop retention strategies to curb attrition  
• Manage Performance management process and conduct regular reviews.
• Identify training needs and develop employee development programs.
• Lead succession and growth initiatives

1. Employee Engagement and Culture

• Foster a positive, inclusive workplace culture.
• Implement employee engagement programs and conduct satisfaction surveys.
• Handle employee relations and conflict resolution.

1. Compensation and Benefits

• Develop and manage competitive compensation structures.
• Oversee benefits administration and ensure packages meet employee needs.
• Conduct salary benchmarking and market analysis.
• Lead payroll initiatives

1. Compliance and Risk Management

• Ensure compliance with employment laws and regulations.
• Develop and implement risk management strategies related to HR.
• Handle employee grievances and disciplinary actions.

1. Data Analytics and Reporting

• Track and analyse HR metrics to assess the effectiveness of HR initiatives.
• Provide regular reports to the executive team on HR-related matters.
• Use data analytics to drive strategic HR decisions.

1. Technology and Innovation

• Implement and manage HR information systems (HRIS).
• Leverage technology to streamline HR processes.
• Stay updated on emerging HR trends and technologies.

Assisting Head Operations in India Show Delivery.

Executing the show, from venue booking to venue vacating

Work closely with Operations Team along with Projects, Marketing to express Customer Delight

Execute the show from H&F perspective of Informa Markets global standards

Smooth delivery show, with multitasking abilities on front end and back end

Motivating operations team so they do the things plus think on the things

Ensure, state of Art delivery of India shows

Sponsorship Sales, at Informa Markets in India will be part of a Sales team responsible for revenue generation by way of getting sponsorship revenue for our prestigious and flagship events YoY, Market intelligence, research-based sales, cold calls, w.r.t. sales, crafting, developing, and executing Sales strategies. Ensuring organic sales. Work closely with internal & external customers, like Delegate Sales, Conference Producer & Marketing.

The successful candidates will be ultimately requested to develop new Sponsors, as well as maintain/upgrade existing ones running in and to ensure their smooth targets achievement. This resource will be required to adopt best-in-class technologies and periodically acquire new such skills both via self-study and ad-hoc specific trainings.

Asst. Manager / Dy. Manager Delegates Sales  at Informa Markets in India will be part of a Delegates Sales Team responsible for Getting paid delegates for events basis Market Research, Analysis, Cold Calls, research based sales, competition mapping, networking, work closely with internal & external customers.

The successful candidates will be required to work on existing delegates data & develop new database line, take existing products to next level He or She, will be required to adopt best-in-class technologies and periodically acquire new such skills both via self-study and ad-hoc specific trainings.

Responsibilities

• As our Technology Success Manager you will be the regional lead for our Technical Support & Success

• Lead & motivate a high performing team 

• Day to day management of team including recruitment, management, & development 

• Help to solve escalated issues from the team 

• Ensure the team adhere to agreed processes & follow best practices 

• Investigate key blockers for the team and work with the Head of Technology Success to resolve 

• Deliver while managing the expectations of your stakeholders 

• As we grow, working out priorities, asking users critical questions and managing expectations 

• Problem management

• Ensure key users are appropriately updated on changes or issues 

• Liaise, partner and build relationships with key users. 

• A commitment to continuous improvement & learning 

• Managing & delegating improvement projects / initiatives 

• Adjust processes when necessary 

• Ensure proactive awareness of changes in any supported applications & ensure team members are aware

About Thunderbird Commercial Credit, LLC (www.trythunderbird.com)

Thunderbird Commercial Credit, LLC, (an affiliate of World Business Lenders, LLC), stands at the forefront of innovation in the lending industry. As a startup dedicated to delivering cutting-edge solutions, Thunderbird is committed to providing high-quality and scalable financial platforms to its users.

Thunderbird is a U.S.-based company with a 100% remote workforce.

This is a remote Contract/Consultant position. Working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday. The job requires excellent oral and written command of the English language. Resumes must be submitted in English.

About the Job:

We are a startup seeking a dynamic and experienced Technical Manager to lead our team of developers in the ongoing development and maintenance of the Thunderbird platform and offerings. This role is critical to our mission of delivering high-quality, innovative solutions to our users. The successful candidate will be responsible for overseeing the website's backend, primarily built on PHP, and ensuring seamless HubSpot integration on the frontend. With a hands-on approach, the Technical Manager will guide the team through complex technical challenges, ensuring code quality, and fostering an environment of innovation and excellence.

Responsibilities:

• ·        Lead a team of developers in the design, development, and maintenance of the Thunderbird platform, ensuring the delivery of high-quality, scalable, and performant solutions.
• ·        Oversee the website's backend development, focusing on PHP, and manage HubSpot connectivity on the frontend.
• ·        Review and approve code submissions on GitHub, ensuring adherence to best practices and organizational standards.
• ·        Write email templates to be automatically sent to clients in HubSpot workflows
• ·        Proactively test application and spot bugs impacting performance of the projects.
• ·        Take ownership of creating new designs and features with limited oversight, encouraging a culture of innovation within the team.
• ·        Collaborate with cross-functional teams to understand requirements, set priorities, and deliver comprehensive solutions that meet business goals.
• ·        Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.
• ·        Ensure the technical feasibility of UI/UX designs and optimize application for maximum speed and scalability.
• ·        Develop and maintain technical documentation related to project architecture, development processes, and coding standards.
• ·        Manage project timelines, resources, and risk assessments, ensuring timely delivery of projects within budget.
• ·        Foster a culture of continuous improvement, encouraging team development, and providing mentorship to junior developers.

• ·        Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• ·        Entrepreneurial Mindset (Previous experience as a Founder is a huge plus!)
• ·        Proven experience as a Technical Manager or Lead Developer, with a strong background in PHP development.
• ·        Familiarity with HubSpot integration with sending automated emails, building web applications, and managing the CMS.
• ·        Knowledge of Zapier to manage front-end workflows.
• ·        Strong understanding of web development processes, from the layout/user interface to relational database structures.
• ·        Proficiency in code versioning tools, specifically GitHub, and experience in code review processes.
• ·        Ability to lead and inspire a team of developers, fostering a collaborative and innovative work environment.
• ·        Exceptional problem-solving skills and the ability to work under pressure to meet tight deadlines.
• ·        Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• ·        A portfolio of successful projects that demonstrates the ability to manage complex web development projects from conception to delivery.
• ·        Ability to solve technical problems after business hours if technical issues arise.

• A dynamic and challenging startup work environment where innovation and creativity are encouraged.
• The opportunity to lead a talented team of developers and make a significant impact on the company’s technology direction.
• A competitive compensation package.

Manager - Augmented Sales Informa Markets in India will be part of a Augmented Sales team responsible for achieving sales targets by way of in Space sales, Sponsorship Sales & digital sales revenue. Work closely with Database, & Marketing teams and achieving assigned revenue targets, through cold calling, research-based sales, finding new exhibitors, associations work closely with internal & external customers understanding business requirements.

The successful candidates will be required to work on launch show in sports domain & generate revenue by way of getting new exhibitors & sponsors on board & ensure assisting clients to achieve business goals. In addition. He or She, will be required to adopt best-in-class technologies and periodically acquire new such skills both via self-study and ad-hoc specific trainings.