1) To manage projects that encompasses but not limited to, budgeting, liaison with venues, external vendors, setup and teardown and show direction.

2) To work closely with the creative team and designers from concept FA and execution.

3) Client Servicing

4) Manage project timeline

5) To manage daily administrative work and ensure records are kept up to date

6) Able to travel on very last minute notice

7) Able to commit to long working hours during peak period

Requirements

8 Able to commit to long working hours during peak periods

9) Able to converse well in English, both speaking and writing

The Customer Voice & Insights Manager plays a critical role in championing the customer perspective.

This role is responsible for gathering, analysing, and interpreting data to provide actionable insights into customer behaviors, needs, and preferences.

The ideal candidate must have a strong background in data analysis and interpretation, customer research, and experience working with cross-functional teams to drive customer-centric decision-making and culture.

Insights from this role will enhance customer experiences at sales and service delivery touchpoints, inform product development, and support targeted marketing strategies.

The individual will be part of the Singtel's Enterprise Marketing & Innovations team.

Make an Impact by:

Customer Data Research & Analysis

• Uphold the governance & integrity of the Customer Experience practice ensuring consistency, quality, and alignment with Singtel’s values and customer expectation.
• Manage research partners to deliver customer experience (CE) research for the Enterprise Segment, ensuring accuracy, quality and timeliness of insights derived from unfiltered, genuine customer voices.
• Monitor and analyse key metrics such as Net Promoter Score (NPS) & Overall Experience (OE) scores to provide insightful analysis and identify areas of improvements.
• Drive targeted NPS and OE related to sales and delivery services.
• Drive, lead and engage relevant stakeholders to establish improvement actions, both at strategic and operational levels. Incorporate feedback loops to regularly review metrics and follow-ups on improvement actions.
• Drive annual CE target-setting exercise. Continuously improve the target setting framework to ensure it stays relevant to the transforming business structure and model to drive and ensure a sustained customer-centricity mindset across the organization.
• Lead quarterly review sessions with senior management to present customer experience insights and improvement action plans in tight partnership with appointed agency partner.
• Implement rigorous data governance protocols to maintain the quality and security of customer data.
• Support market intelligence and insights research initiatives to deeply understand customer needs, behaviours, and preferences by collecting, analysing, and synthesizing customer data across various touchpoints.

Continuous Improvement

• Conduct periodic review of existing research programme (e.g. questionnaires, survey methodologies, etc.) to ensure it stays up to date with industry best practices and implement necessary improvements.
• Drive any tender or RFQ exercises, where relevant, according to Singtel’s procurement guidelines to select the most suitable research partners.

Skills for Success:

• Degree in Business or Arts & Social Science
• Minimum 5-7 years of relevant experience, preferably in ICT or customer experience market research industry
• Strong analytical skills and ability to draw insights from research and translate to action planning for improvement leveraging deep experience in data interpretation and research methodologies
• Ability to manage complex and competing priorities, conflict management and resolution skills required
• Experience in managing cross-functional project
• Abilities to engage at senior management level and yet able to move the working levels
• Proficiency in tools like Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI).
• Good to have experience in synthesising insights from various data sources, including customer feedback, usage data, CRM, and third-party research.
• Good to have experience in translating data into actionable recommendations to improve customer experience, enable sales pursuits and guide product roadmap development & innovation
• Good to be familiar with Medallia dashboard
• Good to be Certified Customer Experience Professional (CCXP)

• Job Description:
• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement

Requirements:

• Degree / Diploma in Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultant

Be a part of something BIG!

• This role oversees Singtel Singapore IT Budgets and Contracts throughout their lifecycle which involves budget planning, creation of contracts, reviews, negotiations, recommendation, record keeping, tracking of spending and change management (Change of contract contents such as revision of contract clauses, inventory, address, contracts, and other information related to contracts).
• Works with various teams in Singtel Singapore IT and Group IT in establishing contracts and agreement for hardware maintenance, software license and professional service engagement contracts, that reflects the requirement, scope of work and interest of the service owner and the company.
• This role is also required to support regular Contract Risk Assessment, all other budgets & financial reporting, and related events

Make an Impact by:

Finance Management

• Drive and support Annual Operating Plan (AOP) cycle and activities. This includes forecast and actual budgeting submission for OPEX for the Singtel Singapore IT divisions.
• Facilitate and drive stakeholders to provide the financial plan for new or upcoming initiatives, projects, or cost optimization plan.
• Engage stakeholders to contribute to budget planning during AOP period, support budget moderation and post-moderation/AOP events.
• Monitoring and tracking divisions OPEX spending and analysis of financial report, support monthly and/or quarterly financial update.
• Support AOP Stretch target on R&M

Contract Management

• Manage and responsible for all R&M contracts renewal which include inventory review, tender execution, bid review and award in accordance with procurement process and to meet contract renewal timeline and financial objective for all contracts.
• Represent IT divisions to lead various key tenders, contract renewals and risk assessment initiatives.
• Work with various team, internal and external, to finalize contract details such as inventory review with service owners to ensure the accuracy and completeness of components covered by the contracts, scope of work, SLA, and renewal periods.
• Timely contract negotiations and managing contracts is a vital skill to succeed in this role. The incumbent must ensure that all procurement governance guidelines are strictly adhered to.

General

• This role is also required to work with legal counsel, procurement, finance, and other corporate function as part of the contract life cycle management, leading the renewal of contracts through tenders, tender bid review and negotiation, recommendation, and award; and as well as regular finance reporting, update and follow ups.
• A significant component of this role requires working with internal employees, contractors, and third-party vendors to deliver quality outcomes for the business.

Skills for Success:

• Candidate must possess at least a Degree in Computer Science / Information Technology / Engineering / Finance / Accounting / Business or equivalent

• Minimum five years of relevant experience

• Contract Management

• Possesses excellent interpersonal skills, independent and result oriented.

• Strong communication skills and able to articulate well.

• Strong analytical skill.

• Strong knowledge and experience on excel formula, pivotal function, and automation.

• Strong knowledge and experience on power-point presentation and charting e.g., water-fall, bar charts, line charts, etc.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing security tools and common infrastructure services
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies.
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting (powershell, python, json, xml) and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

Other Preferred Qualifications (Optional):

• Familiarity with additional tools like Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring, or similar.
• Certifications such as CISSP, CISM, CompTIA Security+, or equivalent.
• Experience in automation and scripting in languages like Python, PowerShell, or Bash.
• PMP certification or any Project Management experience.

SOW :

• Manage and maintain security tools to ensure the protection of organizational assets and data.
• Oversee the configuration, monitoring, and maintenance of common infrastructure services such as SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring etc.
• Implement and maintain automation solutions to streamline infrastructure management processes.
• Collaborate with cross-functional teams to address security and infrastructure-related issues.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry standards.
• Troubleshoot and resolve infrastructure-related incidents and performance issues.
• Incident and Problem management of tools and related alerts.
• Develop and maintain documentation for security and infrastructure configurations, processes, and procedures.
• Stay updated on emerging security threats and industry best practices to proactively address potential risks.
• Procurement of above services.

Make an Impact by:

• Drive platform and product lifecycle, from conception to launch, along with post-launch analysis and continuous improvements.
• Market Research and Strategy Development: Understanding industry trends, competition, and potential areas for growth. This helps shape product strategies and roadmap.
• Product responsibility overseeing the architecture of the CPaaS and 5G solutions (plan & design the end-to-end infrastructure to ensure high availability, resiliency, secured and with SLA -internal and external).
• Work with all stakeholders to design and implement the solution for end to end provisioning, billing and support. This includes requirements documentation and process flow.
• Partnership engagement to drive & build eco-system stickiness with partners to deliver differentiated mobility solutions with unique value propositions.
• Identifying and monetizing the new emerging market trends and use cases that aligned with company revenue goal.
• Product and Service Expansion: Helping identify customer needs and gaps in the market that can lead to the creation of new products and services.

Skills for Success:

• Bachelor Degree with at least 3-4 years of relevant working experiences.
• Experience in launching mobile / digital platforms, products or services from idea to execution, and practise Agile development.
• Proven track record of managing all aspect of a successful product throughout its lifecycle.
• well-versed in business development: understanding the broader business landscape, establishing trusted relationships, and consistently delivering value that supports sustainable growth.
• Strong understanding of latest mobile, digital, cloud communication technologies.
• Experience in user-centered design processes and analysis tools.
• Strong problem-solving skills, business acumen and willingness to roll up one’s sleeves to get the job done.
• Able to work in effectively in a team and with vendors to communicate requirements effectively.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

• Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/Waterfall project development life cycle.

• Strong project management skills to manage projects with challenging timeline, changing requirements

• Strong stakeholder management skills to manage external dependencies, business users and management to report blockers and progress, and able to articulate clearly the project status

• Relevant experience in web-based development.

• Working experience in .Net/J2EE applications or any Microsoft technologies.

• Familiarity with governance, audit in enterprise IT environments.

• Working experience in government environment

• Strong analytical, conceptualisation and problem-solving skills.

• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Results and customer oriented.

• Team player with strong organization and people handling skills.

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

The RFS Manager will support ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).

Key responsibilities include:

• Overseeing new BAU requests, time-and-material efforts, and customer resource requisitions
• Following the RFS process timeline from initiation to closure
• Regularly reviewing and enhancing the current process
• Ensuring accurate and timely availability of RFS reports, updates, tracking, and closures
• Collaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.

Make an Impact by:

Service Delivery RFS

• Service delivery RFS financial and resource management
• Support RFS and service catalogue requests
• Accountable/Responsible for end-to-end RFS requests/requisitions
• Manage cross functional engagements for RFS
• Act as a focal point for all RFS related queries and issues
• Review RFS transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with vendors and support team to ensure that all RFS tasks and deliverables meet quality and agreed outcomes
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Monitor and improve RFS performance, providing leadership, coaching and tasks management
• Provide regular CDE EWO project RFS dashboarding and reporting

Customer/Vendor Management

• Liaise with third party vendors and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the status updates and tracking of RFS requests and RFS delivered (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for RFS or improvement of services delivered to the customer and liaise with the Account Manager and Sales Specialist for development of that opportunity

People Management

• Delegate operational tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Skills for Success

• Minimum Diploma in Computer Science / IT or equivalent
• Good to be certified with ITIL v3 Foundation
• 5 Years of experience in Project management / Operations / Vendor management
• Have working experience with Microsoft O365 and Exchange and ServiceNOW ITSM
• Experienced in IT Managed Services
• Financial Management Experience
• ITSM Service Catalogue Management
• ITIL Service Management
• Good understanding of IT cross competency products in the EUC device

The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Role Overview:

• We are seeking an experienced Head of Technology Solutions for Corporate Functions to lead and oversee technology systems for Corporate Services Business Units on a global scale.
• This role focuses on the implementation and support of key corporate systems, including an ongoing Cloud Services & Migration, Application Modernization, Conversational AI using Llama, GPT models with RAG (Retrieval Augmented Generation) frameworks, mobile app dev, APIs, SaaS, CMS, CXM, Microservices, Docker, Data & Analytics, IaaS, PaaS.
• The successful candidate will lead a small, high-performance team responsible for the technology infrastructure, managing multiple projects and advancing a collaborative, results-driven environment. This individual will also be responsible for budget planning, programme accounting, and expenditure monitoring for their department.

Key Responsibilities

• Strategic Leadership: Lead and manage a small team responsible for delivering and supporting IT solutions for Corporate Services Business Units. Drive alignment of technology with business needs and ensure a high-performance, growth-oriented culture within the team.
• Project & Vendor Management: Manage multiple projects focused on corporate systems, collaborating with internal teams and external vendors to deliver consistent, high-quality results. Develop standards for vendor management, contracts, and performance across projects.
• Budget & Programme Accountability: Take ownership of budget planning, expenditure monitoring, and financial reporting for the Corporate IT department. Ensure programme accounting and costing align with the company’s financial standards and project requirements.
• Collaboration & Partnership: Build strong relationships within the company and with external partners to facilitate successful project delivery, problem-solving, and innovation. Act as a bridge between business users, IT teams, and third-party vendors.
• Business Intelligence & Data Analytics: Drive initiatives focused on Business Intelligence and Data Analytics across functions and geographies, enhancing data-driven decision-making capabilities.
• People Development: Cultivate future leaders by providing team members with accountability and growth opportunities. Foster a high-performance culture that encourages continuous learning and development.

Key Requirements :

Education:

Master's degree or equivalent in a relevant field (e.g., computer science, engineering, business administration).

Experience:

• Minimum 10 years of experience in Heading Corp IT Function, with extensive experience in IT outsourcing and vendor management.
• Proven track record managing complex, global projects involving Cloud services and Data Analytics, CDP, Business
• Must have proven track record of solution design and implementation for digital technologies and platform
• Strong background in managing relationships between business users, vendors, and internal IT teams to deliver impactful results.
• Demonstrated experience in successfully leading Business Intelligence and Data Analytics initiatives across various functions and regions.

Skills:

• Strategic thinker with the ability to leverage technology to drive business outcomes.
• Excellent communication and leadership skills, with the ability to build and sustain high-performance teams.
• Strong analytical and problem-solving skills, with experience resolving integration issues at both project and system levels.

Responsibilities:

- Help the financial sector in the region to engage with the latest technology in the FinTech realm.

- Be a hunter to acquire new clients in the financial sector in the region.

- Market and promote our banking solutions and professional services.

- Bring in the valuable network to the company for the ongoing business development.

- Increase company exposure to potential clients.

- Build and maintain good relationships with our clients in the banking and financial sector.

- Seize sales opportunities and meet business targets.

Requirements:

- Degree holder or above in computer science, engineering, mathematics or related fields .

- 5+ years of industry experience with a minimum of 3 within a presales or sales engineering role engaged in enterprise technology sales (preferably in banks).

- Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to hr@axisoft.com. Personal data collected will be used for recruitment purposes only.

Responsibilities:

· Formulate sales and marketing strategies for new business line.

· Have strong determination and persistence to achieve sales targets of the company through excellent leadership abilities and management expertise.

· Build, grow and maintain long term relationships with targeted clients and business partners.

· Analyze customers’ requirements and provide proper solution.

· Expand company’s customer base and achieve sales targets.

· Provide support during pre-tendering and tendering stages.

· Provide professional service in the entire sales cycle.

In addition, the following will also be essential:

• Has developed relationships of mutual trust with people inside and outside of their organization based on respect, integrity, positive regard and an appreciation of the uniqueness of the individual
• Good communication skills

Excellent Benefits

• Market competitive salary (Basic salary, bonus)
• Health Insurance
• Career Development

This role supports EAG, GB and Carriers Sales by managing complex end-to-end bid process to optimize revenue and margin. Performs as the coverer during Director, Bid and Commercial Operations absence to provide support to team members in their bids

Make an Impact by:

• Lead and manage end-to-end bidding pursuit process. Be the overall-in-charge of RFP document development, preparation and to ensure high quality proposals are submitted on time.
• Direct the pursuit strategy to properly position the firm’s market leadership, capabilities, resources, and overall credentials to win the new business opportunity.
• To perform effective engagement with bid stakeholders, customers, overseas offices and partners for bid submission.
• Work closely with Sales to understand customers’ requirements and business environment in order to formulate bid win strategies and value proposition for proposals.
• Manage and negotiate with partners and vendors’ on commitments and commercial terms.
• Ensure bid proposals adhere to finance and legal guidelines; Manage risk log and mitigation plan.
• Drive commercial strategy and manage customer contract and commercial deliverables
• Work with Pricing and Finance stakeholders to ensure proposed pricing is in line with overall bid strategy, establish pricing structure that meets business/corporate target margins and have gained internal approvals for customer submission.
• Facilitate deal presentation and contract negotiation with customers.
• Assess and address commercial and contractual risks relating to the bid being worked on, manage risk register for strategic and complex bids and work with stakeholders on mitigation strategies.
• Monitor bid trends, maintain reporting on current bid activities, business drivers and future market trends
• Plan and drive bid related digitalisation initiatives
• Gather and analyze feedback from completed bids to identify areas for improvement. Track win/loss outcomes and integrate learnings into future bids to enhance success rates.

Skills for Success:

• Degree in Business Studies, Engineering or Economics
• Minimum 6 years relevant working experiences
• Previous bid management experience in IT-related or telecommunication industry
• Experienced in Project Management Skill, Demonstrating Contract Negotiation Skill and Financial Analysis and Modelling
• Good to be certified in the following:

1. PMP Accreditation
2. APMP Accreditation
3. IACCM Accreditation​​​​​​​

The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

• Oversees projects and ensures successful implementation of technical processes.
• Connects technical personnel with the wider organization, translating complex technical language into business terminology.
• Manages technological needs, including hardware, software, and network systems.
• Coordinates and leads teams of technical experts to deliver high-quality products and solutions.
• Formulates and leads technology-driven projects that boost business operations.
• Oversees development, implementation, and maintenance of technological company systems and processes