Total 140 information technology job vacancies in Information Technology category in Malaysia

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

 Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The KLASS IT Support Executive plays a crucial role in ensuring the smooth operation of IT systems and providing excellent customer service to users within the organization. They act as a bridge between technical IT solutions and non-technical users, helping to resolve issues and improve overall productivity.

Technical Support: 

• Provide Level 0-1 technical support to staff and students according to established Service Level Agreements (SLAs).
• Troubleshoot and resolve a wide range of hardware and software issues, including desktops, laptops, tablets, printers, internet connectivity, and educational software.
• Document support interactions and solutions for future reference.
• Escalate Level 2-3 support issues to the IT Manager or designated team member for further resolution.

User Support and Training:

• Assist staff and students with basic technology use and provide training on new software and applications.
• Develop and maintain user guides and documentation for commonly used technology tools.
• Answer user inquiries regarding technical issues and school technology policies.

Hardware and Software Management:

• Assist with the setup, configuration, and maintenance of school devices.
• Manage software licenses and ensure software compliance within the school.
• Participate in inventory control of IT equipment and accessories.

Classroom Technology Support:

• Set up and troubleshoot classroom technology equipment, including projectors, smart boards, and sound systems.
• Collaborate with teachers to integrate technology effectively into their lessons.

Other Responsibilities:

• Assist with the preparation and execution of IT-related events or projects.
• Stay up-to-date on evolving educational technology trends and applications.
• Maintain a positive and professional demeanor, providing excellent customer service to all users.

Qualifications and Requirements:

• Degree/Diploma in Information Technology (IT) or Computer Science.
• Maintain an up-to-date approved IT systems certification for the entire duration of the contract period. An IT-approved certification list will be reviewed and published annually based on the technology currently being utilized within the school’s IT infrastructure.
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills (written and verbal)
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new technologies
• Be proactive and independent in creative development 

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free Parking
• Free to use School's facilities such as gym, swimming pool and sports court
• Working hour : 7.30am - 4.00pm

Key Responsibilities

• Assist in the design and development of scalable and efficient AI systems.
• Help implement and maintain data architectures that support AI models and solutions.
• Support the development and optimization of data processing systems and workflows.
• Collaborate with AI engineers and data scientists to develop machine learning models.
• Contribute to creating and managing databases and ETL pipelines for data ingestion and transformation.
• Assist in ensuring data quality and integrity throughout the data lifecycle.
• Participate in building and maintaining data warehouses for AI-related analysis and reporting.
• Troubleshoot and resolve basic AI and data-related issues under supervision.
• Work with cross-functional teams, including AI engineers, data scientists, data analysts, and software engineers.
• Support the team in following data security measures and compliance standards.

Requirements

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
• Familiarity with data management, data processing, or database systems.
• Basic understanding of programming languages such as Python, Java, or JavaScript.
• Some experience or coursework in AI, machine learning, or data engineering is preferred.
• Strong problem-solving skills and a desire to learn in a fast-paced, collaborative environment.
• Good communication skills in English; Mandarin proficiency is a plus for interacting with Mandarin-speaking clients.

Nice to Have

• Basic exposure to machine learning concepts and techniques.
• Familiarity with SQL and ETL tools like Apache Airflow or Dagster.
• Some experience with cloud platforms (AWS, Azure, Google Cloud) and containerization (Docker, Kubernetes).
• Understanding of Big Data technologies (Hadoop, Spark) and streaming data platforms (Apache Kafka)

Perks & Benefits

• Central location
• Easy to commute, surround with public transportation facilities
• Personal development opportunities
• Opportunities to join reward system

Position: Front-End Developer

Job Description:

1. Design, develop, and test user interfaces for web and mobile applications.

2. Create reusable code and libraries to streamline future projects.

3. Translate user needs and business requirements into effective frontend code.

4. Review and enhance existing applications for better performance.

Requirements:

1. Bachelor’s degree in Computer Science or equivalent skills.

2. Proven experience in front-end development.

3. Hands-on experience with HTML5, CSS, JavaScript, PHP, and jQuery for web applications.

4. Eagerness to learn new technologies and responsive design frameworks.

5. Strong analytical, communication, and interpersonal skills; a positive, self-motivated team player who can work independently to meet goals.

If you’re passionate about creating seamless, responsive web experiences and thrive in a dynamic environment, we’d love to hear from you! Apply now!

Perks & Benefits

• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Attractive salary package
• Friendly work environment

Job Responsibilities:

•  Involved in software architecture and code reviewing.
• Participate in initiatives that improve processes and procedures of development.
• Provide solutions and guidance for complex programming solutions.
• Solution Architecture, User Interface Design.
• Organize support/provide support to end user during off office hour if required
• Analyse and design test scenarios and test cases based on business and/or technical requirements.
• Consolidate report and recommend follow on actions based on test results obtained.

Job Requirements:

•  Possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, English, Mandarin. Mandarin will be mandatory as candidates will need to liaise with majority Mandarin speaking customers.
• At least 1 Year of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in IT/Computer - Software Programming or equivalent.
• Design thinking, Mathematical aptitude, Strong analytical and problem-solving skills.
• Required Skill(s): C#, MySQL, PHP, Python, JavaScript, OOP, Andriod Studio and Others.
• Other related skill(s) if any: Deployment for clusterDB, auto scaling container( kubernetes).
• Candidates must be able to work independently/hardworking and a good team player.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Personal development opportunities

Position: Back-End Developer

Job Description:

1. Design, develop, and test backend systems for applications.

2. Work with Database Management Systems (DBMS) to manage data effectively.

3. Translate user and business requirements into fully functional backend features.

4. Analyze and improve existing applications for enhanced performance.

Requirements:

1. Bachelor’s degree in Computer Science or equivalent experience.

2. Proven experience in backend development.

3. Proficiency in PHP, Python, or Golang for building backend systems.

4. Hands-on experience with DBMS, especially MSSQL.

5. Eager to learn new technologies, design principles, and frameworks.

6. Strong analytical, communication, and interpersonal skills; self-motivated with a positive attitude and able to work independently.

7. Knowledge of common web application security vulnerabilities and ways to prevent them.

If you’re passionate about building robust backend solutions and ensuring secure, efficient applications, we’d love to hear from you. Apply today!

Perks & Benefits

• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Attractive salary package
• Friendly Work Environment

• Ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
• Develop, implement, and evaluate the security programs of an organization, including the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities such as intrusion detection or access authentication programs.
• Coordinate the implementation of security programs across platforms and establish vulnerability reporting criteria; enforce proper backup procedures for all system and network information; and enforce legal controls that provide protection from unauthorized access, alteration, loss, disclosure, and blocking of information.
• Identify the need for changes based on new security technologies or threats.

As an Information Technology Specialist (Infosec), you will:

- Provide technical expertise to the design, development, and implementation of information security policies and procedures. Devise and conduct risk assessment programs to identify areas of potential vulnerability in operating systems used throughout the organization.
- Prioritize and schedule areas to be evaluated and develops assessment criteria. Ensure compliance with government-wide information security policy directives.
- Evaluate the effectiveness of existing programs. Identifies new processes, techniques, and procedures to upgrade and enhance security protocols.
- Lead project teams to implement systems security programs and to integrate IT security with other disciplines.
- Provide technical advice and leadership on security aspects of network and systems design to ensure implementation of appropriate systems security applications and policies.

Provide end-user support for all users and systems within the organization and serve as the organization's first line of help to resolve IT and computer systems related issues. Perform basic helpdesk duties such as receive visitors and incoming calls; create and maintain user accounts and records; provide new user orientation and training. Assists in planning for short-tenn and long-tenn loss of system hardware and software; monitor system efficiency, audit logs, and error logs; perform routine system and database maintenance and troubleshoot system failures; perform routing system, database, and user data backups; and ensure end-users are trained and provided user manuals. Consult with customers regarding potential system or program upgrades.

Will install, configure, operate, and provide and coordinate support for all client devices and applications and insure they meet the needs and requirements of the activity. Provide instructions and assistance to all organizational personnel on the use of Air Force developed and off-the-shelf software packages. May be required to create, edit, and maintain end-user instructions and manuals. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. Research and evaluate and provide feedback on problematic trends and patterns in customer support requirements. Work directly with the Air Force Services Agency, contractors, and vendors to resolve hardware and software issues to include warranty replacements. Update and maintain an approved work order database. Submit and track work requests to other base agencies. Will assist with tracking and maintaining of the IT asset inventory by preparing required documents and following established procedures to ensure the accuracy of the inventory. May be required to maintain ledgers to compile monthly office supplies inventory and pickup parts and supplies as needed. May be required to coordinate with Air Force Services Agency, other base agencies, and contractors to ensure compliance standards are being met. May be assigned the duties of Cybersecurity Liaison (CSL}, Equipment Custodian (EC), and/or Records Custodian (RC). Area of responsibility includes end-users, workstations, servers, and peripherals within the Force Support Squadron. Will keep work areas clean and organized. Will be driving between different facilities located on Joint Base Elmendorf-Richardson to perform duties. Works under the supervision of the Assistant Director of IT and will perform other related duties as required.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12617819

As a Information Technology Specialist (INFOSEC), you will:

• Conduct risk assessment programs to identify areas of potential vulnerability in operating systems used throughout the organization.
• Gather and analyze findings; organize documentation, consult with systems users, and develop recommendations used to identify and define systems security requirements.
• Lead project teams to implement systems security programs and to integrate IT security with other disciplines.
• Provide technical advice and leadership on security aspects of network and systems design to ensure implementation of appropriate systems security applications and policies.
  
  

What will I do in this position if hired?

In this position, you will serve as Information Technology Specialist (Customer Support) responsible for End User Computing support and serves as the primary technical specialist and focal point for the planning and implementing of customer support services covering all organization IT equipment, software, systems, interfaces, and networks. this position is located in Mission Support, Office of the Chief Information Officer, Operations. Typical assignments include:

- Diagnosing and resolving problems in response to customer related incidents which involves researching, evaluating, and providing feedback on problematic trends and patterns in customer support requirements.
- Able to assist customers seeking technical assistance over the phone, email, and desk side support in a timely manner.
- Perform remote troubleshooting through diagnostic techniques and asking pertinent questions related to the customer issue and have the ability to relate technical aspects to customers.
- Developing customer support requirements, policies, procedures, and standards; and providing customer training.
- Implementing systems software changes and new operating system releases.
- Document and update customer status information and resolutions via a FEMA approved ticketing system.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

Joining Customs & Border Protection will allow you to use your expertise in Information Technology principles, concepts and methods to support Information Technology systems and services. This position starts at a salary of $103,409.00 (GS-13, Step 1) to $134,435.00 (GS-13, Step 10).

In this Supervisory Information Technology Specialist position, you will become a key team member of Homeland Security professionals providing support and guidance on Information Technology systems and services. Typical work assignments include:

• Providing supervisory and administrative guidance to subordinates such as communicating team assignments, projects, and actionable events
• Providing technical guidance to and overseeing a team in the selection and application of appropriate problem solving methods and techniques
• Identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization
• Analyzing, planning, and developing network systems hardware and software installations consistent with existing and planned network infrastructures
• Diagnosing and resolving difficult customer-reported incidents and problematic trends to improve operational capability

• Establishes plans for projects assigned to a team of IT Specialists responsible for Tiered Data Center and Hosting services. Manages plans and conducts a variety of analyses of work processes, operational practices, and end user needs.
• Oversees the implementation, evaluation, and maintenance of hardware/software/firmware products to accomplish the work of the agency through automation.
• Plans and assigns work to be accomplished by team leaders, gives advice and counsel to supervisors, participates in interview and candidate selection for positions, hears and resolves complaints from employees.
• Conducts feasibility studies to develop alternative and cost-effective approaches to satisfying infrastructure and user needs.
• Oversees the implementation of special projects and metrics management throughout the team, to include implementation of hardware, software, services, and standards to support quality management practices within the team.

• Incumbent is appointed by the Battalion Commander as the organization's Information Assurance Manager (IAM) servicing the entire Raven Rock Mountain Complex.
• Display initiative and resourcefulness in identifying policy objects supporting a system's security template, developing processes and training to support the desired security posture.
• Issue clear and understandable instructions, both verbal and written, to a myriad of recipients designed to coordinate IA efforts and solve IT security related problems.
• Utilize extensive knowledge of all areas of information security to establish operating standards and procedures for the Installation Information Assurance Programs.
• Prepare, publish, and disseminate local policies and procedures which define objectives, requirements and operational procedures for ISS.
• Administer and monitor command compliance with the Information Assurance Vulnerability Management (IAVM) program.
• Issue and control access authorizations of all personnel with a demonstrated requirement to access the data processing activity, to include users, contractors, and maintenance personnel.
• Review the status of all information systems and networks to ensure no changes have been made which affect security or negate accreditation.

What will I do in this position if hired?

In this position, you will serve as Information Technology Specialist (Customer Support) responsible for End User Computing support and serves as the primary technical specialist and focal point for the planning and implementing of customer support services covering all organization IT equipment, software, systems, interfaces, and networks. this position is located in Mission Support, Office of the Chief Information Officer, Operations. Typical assignments include:

- Diagnosing and resolving problems in response to customer related incidents which involves researching, evaluating, and providing feedback on problematic trends and patterns in customer support requirements.
- Able to assist customers seeking technical assistance over the phone, email, and desk side support in a timely manner.
- Perform remote troubleshooting through diagnostic techniques and asking pertinent questions related to the customer issue and have the ability to relate technical aspects to customers.
- Developing customer support requirements, policies, procedures, and standards; and providing customer training.
- Implementing systems software changes and new operating system releases.
- Document and update customer status information and resolutions via a FEMA approved ticketing system.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

We are looking for YOU, an IT Lead that can help us planning, establishing, and maintaining IT services and development operations for H2i as well as maintaining our IT infrastructure.

You will be part of a growing team providing unique and state of the art prediction services using Machine Learning for weather and flood forecasts to various clients, as well being involved in software related projects. These clients include, but not limited to, big clients in SE Asia providing transport and distribution services as well as other private clients and governmental organizations. We are a growing company and are looking for dedicated people that help us grow with their skills and know-how.

About you:

- To possess a degree in Computer Science or related area

- Be fluent in English, both spoken and written as we are a multi nationalities company.

- Proven solid experience with IT offline and online services administration and maintenance (mandatory)

- Proven solid experience with DevOps in the Azure ecosystem (mandatory).

- Be a good team player and mentor to other team members on a daily basis but mostly when it’s of utmost importance.

- Ability to perform independently with minimal guidance

- Be a pro-active person that can anticipate challenges but also react when new challenges arise.

- Be a person with a positive attitude and a “Can Do” mentality.

- Possess the ability to plan strategical changes in terms of infrastructure when the need becomes apparent.

- Willing to pick up new technologies

Job Description:

- Online services administration

- Onsite IT support

- Monitor and periodically apply the latest security patches and software updates to production systems

- Deploy IT systems in customer sites and Government Data Centres and GCC

- Work with the team to understand different software components and deployment strategies

- Automate and simplify various tasks and increase efficiency

- Write and maintain documentation for deployment, administration etc.

We expect you to have mastered some of the following tech skills:

- Online services administration like emails, domains, DNS

- Onsite IT support

- Possess knowledge of various Azure services like Azure Container Registry, Azure Container Instance, Azure Logic App, Azure App Service, Azure Blob Storage, and Azure Database for PostgreSQL.

- Monitor service stability, performance, and uptime; formulate strategies for scaling up/out and down/in

- Proficiency in scripting with PowerShell and Azure CLI.

- Manage source control using Git, encompassing branching strategy, pull request workflows, and version control.

- Develop CI/CD pipelines using tools like Azure DevOps for automating the build, test, and deployment processes in the current system.

- Create and manage infrastructure utilizing ARM templates and IaC principles; familiarity with Terraform or Bicep is an advantage.

- Manage pipeline security and safeguard sensitive information.

- Be familiar with both Windows and Linux administration.

- Familiarity with Python is a plus