Total 6 Human Resources job vacancies in Tokyo, Tokyo

Do you thrive on a challenge? Are you looking for a new opportunity where you will be valued, challenged and rewarded? We are seeking a recruitment professional who will join our team and play an important role in the recruitment of exceptional talent across multiple functions in Clinical Research industry. 

Responsibilities:

• Leads the full cycle recruitment process from sourcing to offer for the assigned positions open in Japan and APAC region
• Develop job advertisements and recruitment materials
• Source potential candidates via job boards, resume databases and social media
• Liaise with recruitment agencies regarding position requirements, candidate profiles and full cycle recruitment process
• Organize and schedule interviews, conduct and report on first stage interviews of candidates
• Maintain a database of applicants and interview outcomes using the applicant tracking system
• Develop candidate pipelines for open and future opportunities within PSI and maintain an effective talent pool
• Establish ongoing relationships with hiring managers to understand the position requirements, business and recruitment needs
• Advise hiring managers on industry talent acquisition trends and job market
• Act as a point of contract for job candidates, promote PSI employer brand and ensure positive candidate experience
• Provide progress and analytical recruiting reports
• Determine the effectiveness and implements improvement of current recruiting processes and methods

• Lead the recruitment process from start to finish, collaborating closely with hiring managers to focus on hiring quality talent at pace.
• Conduct detailed job scope meetings with hiring leaders to determine position specifications, providing relevant market data and recommendations.
• With support from our dedicated off-site sourcing team, you’ll review applications and directly source candidates via various recruitment marketing methods, including online, social media, networks, referrals, and internals.
• Develop and manage recruitment marketing plans or sourcing plans to align with search requirements.
• Hold weekly review calls with hiring managers to provide consultative status updates on each search.
• Ensure timely communication with candidates regarding application and interview status.
• Prepare candidates for interviews, coaching them on logistics, attire, and expectations.
• Keep candidates engaged throughout the process with consistent communication.
• Identify and recommend solutions to perceived difficulties with searches.

As a trusted HR business partner, this role will be responsible for providing advice, coaching, counsel and problem solving to the organization and acts as a focal point to provide human resources solutions for client organization in Japan affiliate. The role will interface with HR Centers of Excellence to deliver consistent, scalable solutions across the affiliate.

Job Description

In this role, s/he will be responsible for the development and execution of HR strategies and activities that drive organizational growth, team effectiveness, and team engagement. The HR partner will be responsible for supporting effective working relationships across the affiliate, as well as within the global Human Resources organization

Key accountabilities for this position are:

Provides HR generalist support for clients to implement and manage human resources processes, including:

• Provides support and coaching for people managers and employees in client organization on a variety of HR process including performance management, talent acquisition, compensation planning, and employee relations
• Partners closely with the leaders in client organization on setting mid-long term people strategy including talent attraction, development, and retention
• Partners with talent acquisition team, HR Centers of Excellence (COE), on recruiting strategy working with hiring managers
• Partners with the compensation and benefit team, HR Centers of Excellence (COE), on job analysis and evaluation, compensation design based on career ladders, and benefit review and update. 
• Utilizes people tools (Org Review, 360, engagement survey) that drive growth of the business
• Works with managers in client organizations and other HR partners in managing issues on employee relations, performance issues, employees’ mental health, complaint investigation and disciplinary conduct
• Builds collaborative working relationships with the HR Centers of Excellence (COE) functions to roll out corporate-wide programs and ensure client’s needs are understood and met
• Ensures appropriate adherence to local labor laws and compliance related reporting
• Act as a consultant and advisor with understanding of DE&I (Diversity, Equity & Inclusion) to further learning and capability building within client group, and broader Japan organization
• Works in partnership with global DE&I, the HR community, to build a strong internal and external reputation as a great place to work for all and cultivate a strong external network of appropriate DE&I connections
• Utilizes the HR dashboard to understand diversity metrics, and review data regularly to reinforce and inspire action, accountability and outcomes 

What a Consulting Manager, Organization and Human Capital Development, Managed Services does at Visa:

We are currently looking for a Consulting Manager, Organization and Human Capital Development, Managed Services to manage consulting engagements for our one of the largest clients in Japan, focusing on organization and human capital development.

The Manager will manage client engagements and act as the main focal point, coordinating between the client team, internal stakeholders in Japan and global mainly Asia Pacific, and outsourcing partners (as applicable). The Manager will be responsible for managing various initiatives between Visa and a client and scoping, proposing, contracting, and delivering projects, and managing team members’ performance and delivery quality. The full range of responsibilities is detailed below:

On a project-by-project basis: 

• Manage organization and human capital discussions with corporate strategy and human resources departments of a client to identify most important issues and opportunities, brainstorm and propose potential solutions and determine priorities and timeline for implementation
• Put together and refine international and digital strategies with the corporate strategy department
• Build a roadmap for their organization and human capital development based on its international and digital strategies and the understanding about globalization including Inclusion and Diversity in general
• Build a comprehensive approach and solutions by closely working with the hub team in Singapore and other teams in Managed Services Japan, including business planning, marketing, and IT
• Project management for organization and human capital initiatives, from strategy building to study trip and trainings, between Visa and the client – tracking status, action items, issues and risks, etc.
• Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teams
• Support project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)
• Develop a fact base by undertaking client interviews and analyzing client documentation or processes
• Collaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
• Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly

More generally:

• Identify and surface opportunities for client projects and submit for inclusion into account plans
• Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Elevate the Employee Experience Model

• Ensure employees’ fundamental needs are met by effectively answering queries, maintaining accurate data, and connecting associates with the right tools.
• Stay connected with other Employee Experience team members to ensure a consistent approach and avoid duplication of effort or regionally varied processes.
• Work with cluster leader to implement systems/automation-based solutions for the organization.

Create a Superior Employee Experience

• Handle onboarding and offboarding processes and onsite services.
• Facilitate visa applications, extensions, and documentation for international transfers.
• Execute local benefits and policy actions, liaising with local vendors and authorities.
• Act as an Employee Engagement Partner and Absence Partner in Workday to facilitate business processes.
• Identify and document local administrative work related to standard letters, documents, and agreements.
• Process all HR paperwork (e.g., envelope or certificate requests) and manage associate profiles.

HR Operational Excellence

• Ensure best-in-class service in HR administrative processes.
• Maintain operational excellence in data management, local contracts, letters, and administration.
• Review HR processes holistically to identify opportunities for streamlining, eliminating waste, and reducing redundancy.
• Propose improvements to internal processes with a focus on automation, enabling more consistency across HR and the business.

Health and Wellness Management

• Coordinate annual health check-ups, stress assessments, and influenza vaccinations.
• Schedule regular onsite counseling and/or doctor consultation services.
• Manage time, absence, and overtime reports and data.

Government Report Preparation and Submission

• Prepare and submit various reports as required by local laws and authorities, including Employment Status Reports, Annual Reports on Employment of Elderly and Disabled Persons, Workers’ Accident Compensation Insurance Reports, and Equal Employment Opportunity Reports.

Administration Support

• Respond to requests from local postal mail and the HR shared mailbox.
• Set up vendor codes, initiate invoice applications, and handle related financial activities.
• Assist with other ad-hoc projects as assigned by the manager.

従業員体験の向上

• 従業員の基本的なニーズが満たされるよう、問い合わせに適切に対応し、正確なデータの維持、関連ツールへのアクセスをサポートする。
• 従業員体験チームの他のメンバーと密に連携し、一貫したアプローチを確保し、重複や地域によるプロセスの違いを避ける。
• クラスターリーダーと協力し、システムや自動化を通じたソリューションを組織に導入する。

優れた従業員体験の提供

• オンボーディングおよびオフボーディングのプロセスや現地サービスの管理。
• ビザの申請、延長、国際異動に伴う書類の手続き支援。
• ローカルベンダーや当局と連携し、福利厚生やポリシー関連のアクションを実行する。
• Workday内で従業員エンゲージメントパートナーおよび欠勤パートナーとしてビジネスプロセスをサポート。
• 標準的な文書や契約書に関連するローカルの事務作業を特定し、文書化する。
• HR関連の書類（例: 封筒や証明書の申請）を処理し、従業員プロフィールを管理する。

HRオペレーショナルエクセレンス

• HRの管理プロセスにおいてサービスを提供する。
• データ管理、ローカル契約書、文書、その他の管理業務において運用効率を維持する。
• HRプロセスを全体的に見直し、簡素化や無駄の削減、重複の排除を図る機会を見極める。
• 自動化を促進し、HRおよびビジネス全体で一貫性を高めることを目指して、内部プロセスの改善を提案する。

健康およびウェルネスマネジメント

• 年次健康診断、ストレス評価、インフルエンザ予防接種を調整する。
• 定期的な現地でのカウンセリングや医師相談サービスのスケジューリングを行う。
• 勤怠や休暇、残業のレポートやデータを管理する。

政府報告書の作成および提出

• 雇用状況報告、高齢者・障がい者雇用の年次報告、労災保険報告、均等雇用機会報告など、現地法および当局の要件に基づく報告書の作成と提出。

管理サポート

• 現地の郵便およびHRの共有メールボックスからのリクエストに対応する。
• ベンダーコードの設定、請求申請の開始、および関連する財務活動を処理する。
• マネージャーから依頼されたその他の臨時プロジェクトをサポートする。

We have a fabulous role for skilled Recruitment Program Specialists to make their mark, supporting a very exciting program within the medical space!  Are you on the move and looking to be a part of the AGS growth story?

It's an opportunity you don't want to miss!

The key focus for the job holder is to lead the successful fulfilment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs within the contingent workforce management space (inclusive of contractors/dispatched/Haken employees), whilst being the conduit between the client and your supplier partners.

This is a key role that requires a strategic, engaging, influential, and organized recruitment professional to deliver best-in-class client servicing, program and operational services.

Your Opportunity

• Assist hiring managers during all stages of the contingent hiring process including requisition intake, sourcing, and candidate shortlisting and interviewing.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting a req intake session with the hiring manager, to gather detailed job descriptions to distribute to your supplier partners (recruitment agencies). Additionally, document req intake conversations in the appropriate vendor management system (VMS: Fieldglass or Beeline).
• Utilise reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating supplier partners.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, email, and phone with stakeholders (hiring managers, client, suppliers and other partners).