Total 1,722 Health / Beauty / Fitness job vacancies in US - Ohio - New Albany

The incumbent serves as a Medical Technologist, performing the full range of duties in all areas of the Pathology & Laboratory Medicine Service as assigned. The Medical Technologist may be assigned to one or more of the following departments encompassing the Pathology & Laboratory Medicine Service: Core Laboratory (Hematology, Coagulation, Urinalysis, Chemistry sections), Blood Bank, and/or Microbiology/Serology/Molecular.

Duties include but are not limited to: The Medical Technologist rotates with other generalists on a regular basis through the above-mentioned areas. Requires rotations on an as needed basis to perform duties in all sections. They will work off-hour shifts, weekends, and holidays as priorities demonstrate a need.

• Develops, performs, evaluates, interprets, correlates, and validates the accuracy of laboratory procedures and results ensuring all laboratory regulatory requirements are met.
• Testing procedures are performed on a variety of biological specimens and/or environmental samples using manual or automated techniques, following practices and regulations governing biosafety and biosecurity in the workplace.
• Performs blood type and screen for antibodies following VBEC's protocols for data entry at each step.
• Performs crossmatch of compatible blood and processing of FFP, platelets, and other components, while maintaining awareness of state and critical request.
• Perform specimen processing, receiving all specimens that arrive in-house, Lab OPD, and CBOC's, ensuring patient identification is verified and maintained.
• Performs a broad range of laboratory procedures including all testing and tasks of the medical laboratory technician occupation.
• Selects, performs, evaluates and monitors the performance of test procedures using manual and/automated techniques. In addition, performs advanced and complex laboratory procedures; tests include complex as well as routine analysis.
• Recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
• Evaluates and solves problems related to collection and processing of biological specimens for analysis taking into account physiologic processes and requirements.
• Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment.
• Evaluates and implements new techniques and procedures in the laboratory in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge.

• Perform specialty assignments within core sections.
• Utilize additional advanced, or unique, theories, techniques, and procedures pertinent to the section.
• Recognize limitations of specific methodologies and use professional judgment to select alternative or additional methodologies in order to obtain more meaningful results.
• Perform advanced method or instrumentation troubleshooting, maintenance and quality control procedures as appropriate to the section, inclusive of required documentation.

Duties and Responsibilities

-Manage written and faxed correspondence, and paper medical records within teamlet/team and coordinate release of information in accordance with policy
- Develops and maintains effective and efficient communication with the veteran, veteran representatives, interdisciplinary care teams, VA medical centers, and other agencies (ie: assist with communications during the inpatient to outpatient discharge; communicates with non-VA medical facilities; facilitates and or processes secure messaging with the patient and team).
- Coordinates community care appointments and additional requests for care with non-VA medical facilities
- Assists other VA teams in understanding community care eligibilities regarding the Mission Act of 2018
- Assists CITC RN in care coordination of referrals
- Follows up with community vendors to ensure appointment completion and obtaining of medical records
- Enters appropriate information into the electronic record utilizing CPRS, HSRM and PPMS
- Manages patient systems to verify and validate accuracy and resolve issues
- Evaluates and triages scheduling to meet recommendations by clinician regarding urgency of the referrals
- Independently recognizes the urgency of the consults and schedules care in accordance (Warm hand offs)
- Accurately schedules the full spectrum of medical care including but is not limited to appointments, procedures, surgery, and imaging throughout all specialties to include follow up of no show and cancellation of appointments as it relates to facilitating care in the community for Veterans
- Clearly communicates appointment care details to the Veteran or point of contact for Veteran
- Coordinate information and actions related to patient care and ancillary services, manage scheduling package, and schedule appointments with Providers as recommended by Providers, clinical team members and integrated interdisciplinary team members in accordance with VHA national scheduling guidelines, TMS training, Primary Care instruction, Consult Toolbox and business rules
- Manage assignments and appropriate care utilizing the following software programs (CPRS, HSRM, PPMS, Vista Access, Vista Scheduling, REFDOC, FAXCOM, SEOC, EPCS and Fax Queue.
- Perform telephone and face to face receptionist duties interacting with both internal and external customers and documents interactions in electronic medical record appropriately or VISTA/Microsoft Outlook using established processes
- Screen patients to obtain appropriate medical information, providing timely assistance within scope of practice and referring clinical concerns to appropriate team member
- Complete MSA eligibility verification with screening tool to determine risk assessment with CAN Score
- Other assignments at this level include, but are not limited to: participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; participating in and independently following up on team huddles by sharing information and collaborating with customers of the CITC department to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider. Employee provides rotational coverage as assigned between the various areas within assigned facility.
- Advanced MSA may request review of process and possible changes for efficiency via email or during weekly MSA meetings where MSA Supervisor allows all MSA's to participate in discussion with regards to all MSA processes, any scheduling barriers, authorization concerns and billing issues.
- Performs other duties as assigned based on Care in the Community requirements of the Field Guidebook.

Work Schedule: Monday through Friday 8:00 a.m. - 4:30 p.m.
Telework: Available
Functional Statement #: 21Q78-A

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-11. At the GS-9 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-11. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

Duties include, but may not be limited to the following:

• Oversees all aspects of the Research Service fiscal program in conjunction with the Administrative Officer (AO) and Associate Chief of Staff (ACOS) for Research, and to strategically plan, prepare, and carry out the fiscal program for Research Service, both immediate and long-range plans.
• Develops budgetary plans, projections, and reports, and to interpret information received from Office of Research and Development (ORD), the individual VA Research programs, Fiscal Service, and other sources.
• Serves as an expert on research-related budgetary policies, precedents, goals, objectives, regulations, and guidelines.
• Reviews and assures grants budget requests are complete, appropriate, and justified for project needs to determine an appropriate starting date.
• Assembles historical data on costs trends, and forecasts, allocates and tracks fiscal expenditures and human resources demand.
• Provides broad administrative support to the Associate Chief of Staff (ACOS), Administrative Officer (AO), and Principal Investigators (PIs) on research study expenditures, budget, funds, and reports.
• Maintains cost accounting ledgers for current and prior year appropriations assigned to research.
• Formulates and executes short-and-long term budget plans.
• Reconciles cost control records with monthly, quarterly, and annual fiscal reports.
• Advises investigators on purchasing habits, including quarterly and yearly allocations.
• Performs financial audits of accounts and financial records to certify or attest that financial statements fairly represent the financial position of Research and Development (R&D).
• Monitors contracts and submits timely extensions.
• Creates bills of collection and sends and monitors receipt for payment by other institutions.
• Approves payment of invoices for billing by other organizations via Intergovernmental Personnel Agreements (IPAs).
• Applies qualitative and quantitative analytical methods, techniques, and administrative duties to analyze and evaluate research plans and funding for one or more future budget years.
• Identifies and implements opportunities to automate or simplify financial processes to allow accurate and efficient tracking, retrieval, and reporting of Center and individual grant financial activities while minimizing data entry errors.
• Prepares a variety of management reports related to the status of funds, expenses, obligations, employees, and workload, adjusting to ensure accurate portrayal of status of funds.
• Serve as a Contracting Officer Representative (COR) designee for the service and oversees areas of acquisition administration and contractor's performance.
• Serves as the service's focal point to resolve problems or conflicts that may arise between research investigator, vendors, and the procurement staff.
• Performs other duties as assigned.

• Schedule, perform, and monitor, inspections of laboratories, offices and manufacturing shop areas to identify and evaluate risk potential.
• Direct a variety of safety management functions in the safety program areas of accident prevention and control, accident investigation, reporting and analysis safety education and promotion.
• Develop safety procedures with Fire Prevention personnel to eliminate fire and explosive hazards.
• Utilize accident reporting software to monitor safety hazards, accidents, and trending. Prepare reports concerning accidents, injuries, property damage, etc.
• Serve as a Radiological Safety Program Specialist and technical expert responsible for protection of personnel and limiting exposure to the environment from the use of all radioactive material and equipment.
• Advise management, staff and operating officials on safety problems and progress and recommend changes in the design of work programs to meet new safety and occupational health standards.

Major duties and responsibilities will include but are not limited to:

• Has a broad knowledge of routing modified diets, combinations of diet modifications and commercial off-the-shelf (COTS) dietetics software
• Handles patient meal service orders in person or by phone
• Interacts with Veterans, dietitians, nursing staff, and other medical center employees
• Receives patient meal orders and preferences, meal and nourishment requests from nursing, clinical staff, and other members of the interdisciplinary team
• Takes whatever action necessary, within authority, to maximize patient satisfaction with meal service
• Completes select and non-select menus as required
• Retrieves computerized information to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides education and information on local facility therapeutic diets to patients, guests, and nursing staff
• Assists patients in selection of the proper foods according to their individual diet
• Performs clerical and administrative duties in support of the service
• Performs other related duties as assigned.

Wage Grade 4 Food Service Workers independently perform duties that require proficiency in special procedures. They require a broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation. Wage grade 4 workers can do all the duties of a lower grade worker, but also may help with making patient selections, thickening items and checking trays.

Major duties and responsibilities include (but are not limited to):

- Set up assigned station on the tray line with the correct supplies and food items
- Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates
- Break down and clean the station when assigned
- Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
- Return soiled trays and dishes to the dish room
- Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian
- Prepare beverages according to the number of servings required
- Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities
- Sort, wash, peel and cut cold foods using knives or other equipment
- Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes
- Prepare uncooked food items, such as sandwich spread and salad dressings
- Operate and break down and clean all equipment assigned to food service and related areas
- Portion other food items into standard serving sizes using the proper utensils and specified dishware
- Prepare boxed/to go meals
- Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures
- Verify that food items on the tray are appropriate for the prescribed diet
- Identify obvious discrepancies between the prescribed diets and the food items designated by the menu
- Decide what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for
- Distributes menus and surveys to patients
- Provide patients with basic information about modified diets and the nutrition services that are available
- Prepare individual and bulk nourishments and supplemental foods and beverages for patients
- Follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques
- Determine the quantities of ingredients needed to prepare required yield
- Make conversions between the metric system to the standard system
- Take nourishment inventories, stocking using first in-first out procedures, replacing expired items
- Label and distribute individual nourishments
- Sterilize equipment and sanitize work areas
- Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
- Perform heavy-duty cleaning tasks throughout the food service and related areas
- Separate food waste and trash from dishes, glasses and silverware in the dish washing area
- Unload food/tray delivery carts
- Store sanitized dishes, glasses and silverware
- Scrape, soak, scour, and scrub cookware and utensils
- Move garbage cans when collecting and transferring trash from the work area to the disposal area
- Provide assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks.
- Use a computer terminal to record and retrieve recipe, menu and inventory data and to produce reports
- Other duties as assigned to meet the needs of the Medial Center

Work Schedule: 10:30am-7pm, 6am-2:30pm, 7am-3:30pm includes weekends and holidays
Position Description Title/PD#: Food Service Worker/PD99836S
Physical Requirements: Wage Grade 4 Food Service Workers perform work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

Duties include, but are not limited to:

• Initiating, performing, and completing assigned duties in providing care to variable patient populations.
• Carrying out assigned patient care based on the patents' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information.
• Making astute observations and thoroughly documents care and the patient's response. Appropriately seeking assistance and guidance by informing RN or medical provider of changes in the patient's condition requiring higher-level intervention. Participating in prioritizing and as appropriate, modifying patient care treatment.
• Performing assigned nursing care responsibilities requiring the use of advance equipment, technology, or knowledge in procedures performed in the Sub-Specialty Clinics including but not limited to:
  • Documenting obtained Vital Signs including pulse, blood pressure, respirations, temperature, pain level.
  • Completing clinical reminders for preventive health screening including mental health screening.
  • Taking appropriate actions for positive reminders.
  • Perform diabetic foot screening including visual screening, pulses, and sensation.
  • Taking pulses: apical, carotid, pedal.
  • Recording height and weight.
  • Administering influenza, pneumococcal and tetanus vaccinations per protocol.
  • Refers patients to appropriate resources including social work, dietitian, speech pathology, SAC, smoking cessation, and physical and occupational therapy after screening.
  • Obtaining neurological vital signs.
  • Performing EKG, pulse oximetry, bladder scanning, post void residual.
  • Setting up and administering of Oxygen therapy.
  • Adhering to standards of practice and safe technique in preparation and administration of medication.
  • Procuring sterile and non-sterile specimen collection.
  • Applying elastic bandage, hose, 4-layer compression application, and hot and cold non-sterile compresses.
  • Performing sterile dressings and irrigations.
  • Completing encounter forms.
  • Responding to and completing view alerts.
  • Recognizing and successfully caring for patients of different ages, including young adult, middle aged adults, and older adults, demonstrating understanding of how age affects the health care needs of patients.
  • Participating with minor surgery procedures including positioning patient and monitoring patient during the procedure.
  • Correctly labeling and delivering biopsy specimens to pathology.
  • Participating in notifying patients of test results.
  • Reviewing consults for designated clinics utilizing established protocols developed by the Clinical Service Chief.
• Demonstrating knowledge and skill necessary to carry out more specialized patient care duties including Phototherapy.
• Proactively assisting the RN or medical provider in addressing patient's needs for medication/treatment according to established policies and procedures.
• Providing patient and family education regarding the patient's condition, procedures, and preventive health care; reinforcing health teaching and takes an active role in promoting healthy lifestyles.
• Maintaining precise adherence to basic principles of asepsis, safety, and universal precautions to provide a safe environment for patients, families, and employees.
• Setting up, using, reprocessing, and maintaining all unit/department-specific equipment that is designed by the manufacturer to be reused for multiple patients.
• Participating in training in the set-up, use, reprocessing, and maintenance of their clinic/department-specific equipment leading to the initial competency and validation of ongoing competency at least annually.
• Using equipment appropriately and demonstrating and/or verbalizing the proper use, reprocessing, and maintenance.
• Utilizing special equipment such as IV infusion pumps, Doppler units, pulse oximetry, bladder scanner, EKG, point of care testing and other instruments needed to perform job duties including computer terminal and printer.
• Providing one to one nursing care to assigned outpatients whose care requires close observation during procedures.
• Following policy and procedures related to fire and disaster drills, safety, and security measures. Interpreting Medical Center Regulations and policies to other staff, patients, relatives, and visitors.
• Assisting the medical provider and/or nurse with therapeutic or diagnostic procedures, including biopsies and minor dermatology or plastic surgeries.

Duties include, but are not limited to:

• Initiating, performing, and completing assigned duties in providing care to variable patient populations.
• Carrying out assigned patient care based on the patents' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information.
• Making astute observations and thoroughly documents care and the patient's response. Appropriately seeking assistance and guidance by informing RN or medical provider of changes in the patient's condition requiring higher-level intervention. Participating in prioritizing and as appropriate, modifying patient care treatment.
• Performing assigned nursing care responsibilities requiring the use of advance equipment, technology, or knowledge in procedures performed in the Sub-Specialty Clinics including but not limited to:
  • Documenting obtained Vital Signs including pulse, blood pressure, respirations, temperature, pain level.
  • Completing clinical reminders for preventive health screening including mental health screening.
  • Taking appropriate actions for positive reminders.
  • Perform diabetic foot screening including visual screening, pulses, and sensation.
  • Taking pulses: apical, carotid, pedal.
  • Recording height and weight.
  • Administering influenza, pneumococcal and tetanus vaccinations per protocol.
  • Refers patients to appropriate resources including social work, dietitian, speech pathology, SAC, smoking cessation, and physical and occupational therapy after screening.
  • Obtaining neurological vital signs.
  • Performing EKG, pulse oximetry, bladder scanning, post void residual.
  • Setting up and administering of Oxygen therapy.
  • Adhering to standards of practice and safe technique in preparation and administration of medication.
  • Procuring sterile and non-sterile specimen collection.
  • Applying elastic bandage, hose, 4-layer compression application, and hot and cold non-sterile compresses.
  • Performing sterile dressings and irrigations.
  • Completing encounter forms.
  • Responding to and completing view alerts.
  • Recognizing and successfully caring for patients of different ages, including young adult, middle aged adults, and older adults, demonstrating understanding of how age affects the health care needs of patients.
  • Participating with minor surgery procedures including positioning patient and monitoring patient during the procedure.
  • Correctly labeling and delivering biopsy specimens to pathology.
  • Participating in notifying patients of test results.
  • Reviewing consults for designated clinics utilizing established protocols developed by the Clinical Service Chief.
• Demonstrating knowledge and skill necessary to carry out more specialized patient care duties including Phototherapy.
• Proactively assisting the RN or medical provider in addressing patient's needs for medication/treatment according to established policies and procedures.
• Providing patient and family education regarding the patient's condition, procedures, and preventive health care; reinforcing health teaching and takes an active role in promoting healthy lifestyles.
• Maintaining precise adherence to basic principles of asepsis, safety, and universal precautions to provide a safe environment for patients, families, and employees.
• Setting up, using, reprocessing, and maintaining all unit/department-specific equipment that is designed by the manufacturer to be reused for multiple patients.
• Participating in training in the set-up, use, reprocessing, and maintenance of their clinic/department-specific equipment leading to the initial competency and validation of ongoing competency at least annually.
• Using equipment appropriately and demonstrating and/or verbalizing the proper use, reprocessing, and maintenance.
• Utilizing special equipment such as IV infusion pumps, Doppler units, pulse oximetry, bladder scanner, EKG, point of care testing and other instruments needed to perform job duties including computer terminal and printer.
• Providing one to one nursing care to assigned outpatients whose care requires close observation during procedures.
• Following policy and procedures related to fire and disaster drills, safety, and security measures. Interpreting Medical Center Regulations and policies to other staff, patients, relatives, and visitors.
• Assisting the medical provider and/or nurse with therapeutic or diagnostic procedures, including biopsies and minor dermatology or plastic surgeries.

• You will manage a server room in a 100BaseT LAN environment connected by a Cisco switch.
• You will manage the command Defense Research and Engineering Network (OREN) infrastructure, workstations, account access, peripheral equipment and connectivity.
• You will serve as a systems administrator with responsibility for planning, maintaining and coordinating the installation, testing, modifying, upgrading, maintaining, and troubleshooting of hardware and software systems.
• You will directly support the NAMRU Dayton ADP Systems Manager serving as an alternate in every capacity, function and task.
• You will perform services as an IT systems administrator, assisting in the planning, coordination and implementation of research-based applications software and hardware for operating systems.
• You will review IT programs to assess overall compliance with plans, policies, and alignment with business requirements.
• You will resolve a myriad of problems within the scope of the help desk.

Serves as a Chaplain professional providing complete religious ministry services to Veteran patients according to their specific needs and desires. Serves as a primary resource, spiritual advisor and point of contact for the spiritual needs of patients, caregivers, and staff. Conducts religious services and worship, pastoral ministry, and administration of Chaplain services.

Engages as a spiritual leader, a compassionate listener and counselor, especially during times of crisis. Provides emotional support and counseling using empathy and strong interpersonal skills to effectively connect with people of all ages. Ensures assignments are carried out in a pluralistic environment, which encompasses sensitivity to the religious needs of many separate religious denominations and faith groups.

Leads and offers prayers and religious services for Veteran patients, patient families, staff, and community. Conduct rituals in front of groups of people, which requires effective leadership and public speaking skills. Uses leadership skills to lead prayer and religious services.

Addresses the religious, spiritual, moral, and ethical problems of patients and staff. Provides counseling services to patients and staff. Conducts regular rounds of hospital wards where patients are critically ill.

Ministers to newly admitted, pre- and post-operative patients, the critically ill, and the families of concerned veteran patients. Provides advance care planning education, information, and counsel for patients and their families.

Provides pastoral ministry to patients of his/her faith group, including conscientious attention during emergencies and crises. Ensures all patients are provided opportunities for the free exercise of religion and that Veterans are protected from proselytizing and coercing from any source.

Serves as a fully recognized member of an integrated multi-professional treatment team. Maintains liaison with physicians, medical officers, psychologists, nurses, therapists, social workers, or others involved to exchange information relative to the background and current condition of patients. Supervises, trains and coaches volunteer groups who offer their services as assistants as needed.

Serves as professional clinical chaplain in specialty clinics such as Inpatient/Outpatient Mental Health, Inpatient/Outpatient Substance Use Disorder Clinics, Hospice and Palliative Care, Grief and Bereavement Clinics, Women's Health Clinics, Cancer Treatment Centers, Spinal Cord/Polytrauma units, Pain clinics, Infectious Disease Clinics, Whole Health Clinics/Programs, etc.

Engages in group consultative discussions or conferences with these professionals to evaluate and review the patient's progress. Collaborates with treatment team professionals to discuss the recommended course of action, and other informed advice to attain the necessary therapeutic goals for the patient.

Locates other Chaplains and/or persons from the community to provide patients' religious needs if necessary. Uses knowledge of different faiths to perform various religious rituals, lead prayers, and answer spiritual questions.

Provides guidance and/or support for patients to express values through processes such as life review, oral history, and end of life preparation and documentation. Maintains records and appropriately documents chaplaincy care services in the Electronic Health Record Management (EHRM) system/Computerized Patient Record System (CPRS) through either service approved template or Subjective, Objective, Assessment, and Plan (SOAP) note format.

Provides pastoral counseling on medical and ethical matters, including moral injury, problems of conscience, family or marital difficulties, justice or confinement matters, terminal diagnoses, or crisis. Addresses fears that patients have when facing surgery and answers questions regarding the meaning of life when confronted with the reality of pain, illness, permanent disfigurement, crippling, or death.

Perform other duties as assigned.

Work Schedule: Monday - Friday; 8:00am - 4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

• Schedules patient appointments
• Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and provides the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access;
• Maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge;
• Communicates with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of appointments;
• Manage a tracking system for follow up care such as Return to Clinic Orders, Recall, consults, tests, etc.);
• Other assignments at this level include, but are not limited to, participating in team huddles and team meetings to manage and plan patient care;
• Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
• May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record;
• Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); managing electronic wait list to verify and validate accuracy and resolve issues;
• Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions;
• Participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested;
• Educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor;
• Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record;
• Maintaining the confidentiality of information obtained to carry out required duties;
• Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information;
• Works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Major Duties and Responsibilities include but are not limited to:

• The SPC functions as a coordinator of care of veterans at high risk. Tracks high-risk patients and monitors treatment to ensure that needed services are being received.
• Completes consults from the National Suicide Hotline.
• Plays an active role in the Suicide Prevention Team by performing individual case reviews, assisting with the preparation of yearly aggregate summaries and facilitating the implementation of system improvement recommended by the Team.
• Provides training to clinical and non-clinical staff in the Medical Center, CBOCs and community about risk factors, warning signs, treatment options and resources.
• Establishes an on-going Gatekeeper Training Program with non-clinical frontline staff to ensure that they are aware of options for patients whom they come in contact with during crisis situations.
• Promotes the use of evidence-based interventions and strategies for suicide prevention in the Medical Center.
• Develops and distributes outreach materials to include brochures, fact sheets, web content and other targeted information which highlights suicide prevention, warning signs and risk factors.
• Develops and implements ongoing plan for providers, veterans, families and members of the community on risk factors and warning signs for suicide and treatment options.
• Independently coordinates, plans, designs, implements the program, determines program goals and objectives and completes reports for the VISN or VA Central Office. Results of the work are considered technically authoritative and are normally accepted without significant change.
• Prepares and maintains administrative records, data bases and reports in accordance with VACO and local guidelines.
• Develops and monitors quality improvement measures. The incumbent formulates and implements an internal evaluation process through which progress toward goals and objectives can be objectively monitored. Implements changes based on the results of evaluations and performs impact assessments of these changes. Ensures that any required external evaluation of the program is submitted within established time frames.
• Interfaces with services throughout the medical center, including but not limited to medical providers and patient advocate, to resolve administrative and clinical problems. This includes collaboration on individual patients and the coordination of medical care within the treatment team.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Major Duties and Responsibilities include but are not limited to:

• The SPC functions as a coordinator of care of veterans at high risk. Tracks high-risk patients and monitors treatment to ensure that needed services are being received.
• Completes consults from the National Suicide Hotline.
• Plays an active role in the Suicide Prevention Team by performing individual case reviews, assisting with the preparation of yearly aggregate summaries and facilitating the implementation of system improvement recommended by the Team.
• Provides training to clinical and non-clinical staff in the Medical Center, CBOCs and community about risk factors, warning signs, treatment options and resources.
• Establishes an on-going Gatekeeper Training Program with non-clinical frontline staff to ensure that they are aware of options for patients whom they come in contact with during crisis situations.
• Promotes the use of evidence-based interventions and strategies for suicide prevention in the Medical Center.
• Develops and distributes outreach materials to include brochures, fact sheets, web content and other targeted information which highlights suicide prevention, warning signs and risk factors.
• Develops and implements ongoing plan for providers, veterans, families and members of the community on risk factors and warning signs for suicide and treatment options.
• Independently coordinates, plans, designs, implements the program, determines program goals and objectives and completes reports for the VISN or VA Central Office. Results of the work are considered technically authoritative and are normally accepted without significant change.
• Prepares and maintains administrative records, data bases and reports in accordance with VACO and local guidelines.
• Develops and monitors quality improvement measures. The incumbent formulates and implements an internal evaluation process through which progress toward goals and objectives can be objectively monitored. Implements changes based on the results of evaluations and performs impact assessments of these changes. Ensures that any required external evaluation of the program is submitted within established time frames.
• Interfaces with services throughout the medical center, including but not limited to medical providers and patient advocate, to resolve administrative and clinical problems. This includes collaboration on individual patients and the coordination of medical care within the treatment team.

The primary responsibility of this position is to provide change management, program oversight, coordination and leadership as part of the organization'The primary responsibility of this position is to provide change management, program oversight, coordination and leadership as part of the organization's efforts to maintain and expand upon its journey and commitment to high reliability. The incumbent reportsdirectly to the Medical Center Director. Additionally, the incumbent communicates information to executive leadership for effective evaluation of program operations and milestones. Analyzes, extracts, summarizes, and identifies significant trends and issues.Forecasts and estimates program requirements and prepares programmatic reports, justifications, charts, graphs, statistical, and narrative data, etc. for executive-level presentations and briefings. The incumbent will also be responsible for leading the Systems Redesign Program.
Incumbent manages all aspects of the HRO program and will collaborate directly with executive leadership, Medical Center services, the VISN and VHA on the development, implementation and sustainment of High Reliability processes and outcomes. The HROCoordinator will be well versed in HRO principles and the values and mission of the Department of Veterans Affairs. The incumbent will serve as a subject matter expert (SME) while working collaboratively to advance the organization's goals and strategies as a High Reliability Organization. As the Systems Redesign Coordinator the incumbent will be responsible for leading local efforts on systems redesign utilization and training. The incumbent is expected to successfully complete training in Lean Six Sigma / Systems Redesign methods during the first year of employment.

Work Schedule: Monday - Friday; 7:30am - 4:00pm
Position Description Title/PD#: Health System Specialist/PD036610
Telework: Available Ad Hoc.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Notifications:
This position is covered by locality-based comparability pay.
Incomplete applications will not be considered.
This is not a bargaining union position

Duties include, but are not limited, to the following:

• Leads Housekeeping Aids and others as assigned.
• Communicates instructions from the Supervisor to the employees and then validates the completion of the work assigned.
• Engages with all employees to provide purpose, direction and motivation in accomplishing all tasks, while training the employee in proper procedures and techniques to meet or exceed desired outcomes of workload and safety.
• Performs the full range of housekeeping duties.
• Use proper procedures in dust mopping, damp mopping, emptying waste receptacles, emptying and replacing medical waste receptacle, washing walls, cleaning light fixtures, and surfaces as necessary, refilling toilet tissue, paper towels and soap dispensers.
• Assists the Housekeeping Supervisor to accomplish a vast array of service tasks and has the authority to accomplish day to day operational requirements
• Works directly with EMS staff and ensures they operates as an effective working unit by routinely rounding and interacting to create a culture of positive employee engagement with a strong focus on customer service.