This vacancy will remain open until filled. The first cut-off date is 11/21/2024. Additional applications will be referred as needed.
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf
A Recruitment/Relocation Incentive may be authorized for a Highly Qualified Individual.

Duties include, but are not limited to:
Disruptive Behavior Committee (DBC)

• Responsible for coordinating/managing a multidisciplinary committee DBC, which may include Police, Patient Advocates, Patient Safety Personnel, Physicians, Pharmacists, etc.
• Coordinating/operationalizing DBC and ensuring compliance/collaboration with local facility and VA Central Office WVPP initiatives
• Conducting risk assessments for violence risk using structured professional judgment as an evidence-based best practice
• Using findings in collaboration with DBC members to assess/manage risk for violence and other safety-compromising behaviors
• Engaging best practices in threat management to prevent violence in the workplace in accordance with applicable State, Federal, local and Tribal laws, directives and policies
• Responsible for management of computer-based flagging systems for identifying potentially violent or dangerous veteran patients
• Working closely with executive leadership and service line leadership to ensure DBC is adequately staffed/resourced and that information pertaining to organizational safety is communicated effectively/efficiently

Prevention and Management of Disruptive Behavior (PMDB) Program

• Collaborating with PMDB program. As such possess or acquire and maintain PMDB facility trainer status
• Providing consultation and guidance to colleagues, role model effective social work practice skills, teach or provide orientation to less experienced social workers and develop innovations in practice interventions

Employee Threat Assessment Team

• Administering information and analytical systems to evaluate and enhance the quality of service provided to Veterans, families, Caregivers and VA employees impacted by intimate partner violence
• Developing and implementing information systems to track service activities including visits, referrals, demographics, equipment utilization and Veteran satisfaction.
• Advising and collaborating with interdisciplinary teams throughout the medical center on workplace violence and risk management issues.
• Creating educational tools, developing programs and implementing training focused on specific workplace violence prevention needs/issues.

Work Schedule: Fulltime, Monday thru Friday 8:00 a.m. to 4:30 p.m.
Recruitment Incentive (Sign-on Bonus): Authorized. Recruitment incentives may be authorized to full-time, part time or intermittent individuals in their first appointment as a Federal employee or to a newly appointed former Federal employee with at least a 90-day break in service.
Permanent Change of Station (Relocation Assistance): Authorized. Relocation incentives may be authorized to full-time Federal employees who must change worksites and physically relocate to a different geographic area when the approving official determines that without the incentive, it would be difficult to fill the position with a high-quality candidate.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VISN17EDRP2@VA.GOV, the EDRP Coordinator for questions/assistance. Learn more
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not authorized
This is a Bargaining Unit position

Starting at $95,396 Per Year (GS 12)

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward.  We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care.  Come join the team that makes this happen.

Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.

FTE

1

Scheduled Bi-Weekly Hours

80

Work Shift

Day: 8 hours

Job Description

Under limited supervision, provide administrative oversight for a service line leadership team, including the coordination of communications and pertinent data among a group of the directors’ subordinate leadership and oncology providers.  This is including but not limited to managing the director’s calendar and responding on behalf of the oncology leadership team and providers to internal and external stakeholders.

Performs and oversees special projects or assignments that are highly sensitive or complex, requiring a high level of independence and initiative in execution and implementation. Handles, details, and directs work of a highly confidential and critical nature to support the oncology leadership team on matters of significance. Provides planning for special events, includes managing vendors, scheduling, selecting venues, and coordinating details.   The administrative assistant will assume the key leadership position of coordinating all aspects of the Multidisciplinary weekly Breast Tumor Board and General Tumor Board at Mountain View Campus as well as the twice a month Los Gatos General Tumor Board.

• Directs the daily administrative operations for the Oncology Service Line Administrative offices.

• Develops and implements efficient and effective systems for managing information, projects, and communications to ensure accurate and timely responses.

• Functions as the gatekeeper, understanding the oncology leadership teams requirements, prioritizing issues according to urgency, and allocating time accordingly. Protects Service Line Directors time/schedule.

• Maintains a comprehensive list/database of initiatives and assignments, to include actions delegated to other offices.

• Responds to a wide variety of questions and issues from patients, staff, and the public on behalf of the Oncology Service Line Leadership team, including those highly sensitive in nature.

• Research, compiles, and summarizes complex and/or highly sensitive issues, policies and topics; provides background information, talking points and briefing materials for the Service Line Leadership Team.

• Briefs service line leadership in a timely fashion regarding priorities and deadlines on the status of pending issues.

• Organizes ad hoc committees appointed by the director on a broad range of issues.

• Prepares confidential reports and summarizes issues for senior staff, board members within El Camino Health.

• Handles the details of complex and highly sensitive matters on behalf of the Oncology Service Line Leadership.

• Prepares responses to urgent requests on behalf of the Oncology Service Line Leadership; takes charge of complex and highly sensitive matters, and independently investigates issues and problems.

• Makes high-level contacts of a sensitive nature with internal and external individuals, requiring a high level of discretion and diplomacy.

• Researches, analyzes, and synthesizes information to prepare Oncology Leadership Team briefings, reports, and summaries.

• Coordinates information from other departments and tracks to ensure completion with sufficient time for Oncology Service Line Leadership Team review in advance of meetings.

• Manage small to medium size/scope projects.

• Will assume the key leadership position of coordinating all aspects of the Multidisciplinary (Medical Oncologists, Radiation Oncologists, GYN Oncologists, Radiologists, Pathologists, Nursing, Social Work, Palliative Care, Pharmacists, Inpatient Nursing, Nurse Practitioners, Nutritionists, Tumor Registry Team) weekly Tumor Boards to assure compliance with the American College of Surgeons Commission on Cancer Standards.

Weekly Breast Tumor Board – Mountain View Campus

  Weekly General Tumor Board – Mountain View Campus

  Bi- Monthly General Tumor Board – Los Gatos Campus

• Other duties as assigned.

Qualifications

• Associate degree with seven years of administrative experience, at least three at senior leadership level OR Bachelor's degree with five years' experience or equivalent.

• Prior healthcare administrative experience in a senior leadership setting preferred.

• Demonstrated experience managing multiple complex calendars for senior leaders.

• Strong interpersonal skills: ability to communicate and influence effectively with all levels of the organization including outside vendors, employees, physicians and members of the leadership team, both verbally and in writing.

• Strong customer service experience.

• Advanced experience using MS Office applications including Word, Excel, PowerPoint and Outlook.

• Excellent organizational skills and able to work independently. 

• Must also have demonstrated ability to work effectively in a team environment.

• Demonstrated ability to be flexible and work under changing conditions requiring reprioritization of workflow.

• Political acumen and sensitivities to the differing perspectives and political circumstances within all levels of the organization.

• Ability to multi-task with demanding timeframes and competing priorities.

• Ability to use a high level of discretion and maintain all confidentiality.

• Small to mid-level project management skills.

License/Certification/Registration Requirements

None

Ages of Patients Served N/A

Salary Range:

$39.83 - $59.75 USD Hourly

The Physical Requirements and Working Conditions of this job are available.  El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)

An Equal Opportunity Employer:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This role is a consultant-level position supporting the financial management of the enterprise project portfolio. This involves supporting the EPMO and the project delivery teams as they prepare and submit monthly financial forecasts, advising correct accounting practices in forecasting, analysis of results, which involves reviewing monthly variances (forecast to actuals), developing and implementing trend analysis, presentation/discussion of analysis with the teams, including all levels of management and staff, ability to prepare and present analysis to leaders in a simple-to-understand manner. Within the team, collaboration and mentoring of team members as needed, sharing best practices and development opportunities. Requirement to partner with management to produce additional analyses for the portfolio as needed and take on ad-hoc projects throughout the year.

Job Description

* Analyze and research trends to determine applicable intervention activities.
* Gather and analyze key portfolio performance metrics and communicate these metrics from detail to summary level. Make presentations to all levels of management within the organization.
* Identify risks/issues and assist in making recommendations on process improvements within Internal Operations and the Enterprise Portfolio and assist in their implementation.
* Create and manage complex business/financial models and forecasting. Build new complex models (Resource, Capacity, Sourcing, etc) to assist in analysis of trends in the projects and (sub)-portfolios.

* Proactively communicate complex analysis in a concise, organized manner to both financial and non-financial senior leadership for decision making. Provide consultative services to business partners and senior leaders.
* Review analysis of financial reports prepared by team, i.e. variance analysis, staffing analysis, corporate reporting of Budget. Actual, metric reporting. Present and advise all levels of management within the Corporate Portfolio on forecast.
* Consult and collaborate with internal and external teams (e.g. Project Management, Project Accounting, project delivery and business teams), coordinating processes and requirements to ensure accurate and timely delivery of analysis. Develop and maintain strong business relationship with business partners.
* Manage conflicting interests of business partners. Ability to challenge conventional thinking and facilitate robust conversations to address issues and drive results.
* Analyze cost savings opportunities; reporting and measuring against metrics to assess the financial success of the program.
* Coach and mentor team members in business knowledge and skill development. Provide feedback to management on staff development, goal creation, and performance.
* Collaborate and assist staff in their development which enables them to successfully complete assignments.
* Communicate and interact effectively and professionally with co-workers, management, customers, etc.
* Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
* Maintain complete confidentiality of company business.
* Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Required Job Qualifications:
* Bachelor Degree in Accounting, Business, Economics or Finance or related field, plus 4 years of experience in accounting, finance, business, economics, OR 8 years of experience in accounting, finance, business, economics or other related field.
* Knowledge of tools/applications used within Internal Operations (i.e. Blue View, Center View, Workforce Tools, PeopleSoft, Ariba, ITAM, ISAM, Clarity, eBudget) and experience with comparable tools.
* Strategically oriented; financial and business acumen skills.
* Knowledge with investment valuation techniques including ROI, NPV, EVA, RBC.
* Knowledge with lease/buy analysis.
* Clear and concise written and verbal communication skills.
* Experience in Divisional budget preparation.
* Manage conflicting interests of business partners.
* Challenge conventional thinking and facilitate robust conversations to address issues and drive results.
* Customer service skills including managing customers’ expectations and/or vendor relationships.
* Negotiation skills.
* Presentation, interpersonal, organizational, and analytical skills.
* PC proficiency to include Word, Excel, Access, PowerPoint and Lotus Notes.
* Detail oriented.

Preferred Job Qualifications:
* MBA or Masters in Accounting, Finance or MIS.
* Experience with financial modeling.
* Knowledge of and experience with accounting for hardware/software assets which include software licenses and maintenance costs – depreciation, amortization.
* Experience with business/financial models/business cases and forecasting.
* Knowledge and experience of managing/leading/preparing and analyzing financials for  project costs (hardware, software - licensing, maintenance and amortization/depreciation costs, accounting for contracts (T&M/ milestone-based/fixed-fee, internal and contract labor, professional services, allocated product costs.
* One year of coaching or mentoring experience.

#LI-Hybrid

#LI-DK

#LI-DK1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This Position Is Responsible for Identifying, Developing And Executing Procurement / Sourcing Strategies For The Most Cost Effective Pricing And Best Services with vendors for Professional Services category: (Management Consulting, Human Resources, Finance, Legal, Travel, Audit, Information Security, Research). Senior Analyst will also be responsible for building relationships with key stakeholders, managing escalations, understanding Business pipeline and forecast and providing a strategic plan for streamlining vendors while becoming a Subject Matter Expert for the appointed category. Training And Mentoring Junior Team Members and Implementing the Identified Opportunities Directly Alongside Senior Management
Analyst is responsible for leading and supporting the design and implementation of strategic sourcing activities (RFPs, RFIs, Market Scans, Category Management) for appointed category; participating in the strategic sourcing process by partnering with Business stakeholders to define specifications and requirements, leading, conducting internal and external data & pricing analysis, and providing recommendations based on analysis. Senior Analyst should be able to independently analyze Industry Markets And assess risk, gather intelligence on fundamental conditions, and technical Information that affects the category. Senior Analyst will also be responsible for contract negotiations and contract compliance. Senior Analyst are expected to have excellent project management, organization, and time efficiency skills as they will be managing several sourcing projects and contracts at a given time along with multiple vendors and internal stakeholders. Senior Analyst should be able to identify and develop cost reduction opportunities while maximizing benefit to the business.

Senior Analyst should be comfortable speaking and delivering PowerPoint presentations to internal business teams for projects / RFx’s as well as having excellent business acumen.
As a Senior Analyst you will gain a vast knowledge of the inner workings and operations for one of the largest healthcare plans in North America. Successful candidates should have a strong desire of learning about the healthcare industry.

Sourcing:
 Leads the design and implementation of strategic sourcing activities by partnering with internal users to define requirements and conducting external market analysis, assessing risk, gathering intelligence on fundamental conditions and technical information that affects the product/service.
 Leads the RFP process including (the bid process, negotiation process, analyzing supplier responses etc).
 Leads the negotiation process by analyzing and assessing supplier responses. Makes recommendations on supplier negotiation strategy.
 Research fact-based inquiries during the sourcing strategy development process.
 Contributes recommendations to sourcing strategy development.
 Develops, scores portions, and assesses responses from RFPs
Contracting:
 Serves as a lead in the contract and award process, negotiating the contract to completion with all applicable and necessary terms.
 Serves as the lead in the implementation and transition process of new agreements. Develop and lead portions of work/implementation project plans.
 Reviews contracts, pricing, purchase orders, and service levels agreements.
 Maintain web-based procurement tool Contracting Process.
 Manage the review and approval of contracts in accordance with Execution of Instruments Policy and other corporate policies.

Category Management / Analytics:
 Prepares reports, performs analysis and tracks benchmarking of category spend.
 Serves as a lead to collect and analyze data from disparate sources, draws conclusions, and makes recommendations to management on aspects of the sourcing strategy process.
 Independently gathers and synthesized third party (secondary) research.
 Creates and maintains category spending and pricing databases.
 Performs value analysis and total cost of ownership analytical activities.

Communication / Professionalism / Other Projects:
 Communicate and interact effectively (oral and written) and professionally with co-workers, management, suppliers, customers, etc.
 Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
 Serves as support in the continuous improvement in the procurement organization and in the other areas of the organization related to procurement.
 Serves as the support for the development and documentation of strategic sourcing policies and procedures.
 Leads strategic projects as necessary that add value to the organization
 Serves as a leader for new hires within Procurement and helps train them

Required Job Qualifications:
* College Degree in Business or Finance, in leu of degree 4+ years of relevant experience
* Demonstrated thought leadership
* Ability to build strategic relationship with senior-level colleagues
* Experience with conducting wide-ranging research.
* Analytical skills to support and enhance procurement strategy and goals.
* Ability to function in ambiguous and/or time-sensitive situations.
* Clear, concise, and confident interpersonal, verbal and written communication skills.
* Knowledge and skills to participate and be effective in contract negotiations with industry suppliers.
* Strong multitasking capabilities
* Knowledge of strategic sourcing principles.
* Experience in project management and contract negotiation.
* Experience developing presentations and presenting to management and other internal groups.
* Effective Negotiating skills to reduce supplier base and to negotiate beneficial contracts
* Clear, concise, and confident interpersonal, verbal and written communication skills.
* Effective, proven negotiation skills, experience rationalizing supplier base and negotiating beneficial contracts.
* Knowledge of strategic sourcing best practices
* PC proficiency to include Word, Excel, PowerPoint

Preferred Job Qualifications:
* 3-6 years of analytical experience in a procurement, supply chain, or financial environment.
* Knowledge of HCSC organization.
* Knowledge of Professional Services categories
* Knowledge of Insurance industry

* Knowledge of Category Management

* Bachelor’s degree in supply chain management

* Experience in a procurement function, including with contract management activities

*Strong relationship management capabilities with internal and external stakeholders

*Strong Drive and interpersonal skills to manage multiple escalations internally/externally

* 3-6 years of experience with Indirect Procurement categories

* Can perform in a resourceful manner.

* Problem solver

#LI-DK

#LI-Hybrid

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for developing and executing a variety of communications to meet the needs of multiple audiences through interaction with clients and management at all levels of the corporations; drafts, edits and supervises the production of communications (print, web, etc.) to be distributed to a variety of audiences; acts as a mentor to other team members.

JOB REQUIREMENTS:
* Bachelor Degree and 7 years experience in copy development, editing and print project management OR 11 years experience in copy development, editing and print project management.
* Knowledge and judgment of design, print production and fulfillment processes.
* Leadership skills to mentor staff, handle escalated issues and assist management.
* Project management experience and skills to lead projects and handle multiple projects with shifting deadlines simultaneously.
* Work well under pressure with short deadlines.
* Verbal and written communications skills to interact with clients with confidence, develop an array of communications to various audiences, and influence the decision making process.
* Verbal communications skills to handle sensitive, confidential information and handle department issues with appropriateness and sensitivity while influencing positive outcomes.

PREFERRED JOB REQUIREMENTS:
* Bachelor degree in Journalism, Public Relations, Marketing or Communications.

* Extensive writing experience, preferably in health communications.
* Expert in AP Style.
* Strong interpersonal skills.
* Client management/account management experience

* Experience with executive engagement.
* Experience navigating large organizations.

This is a hybrid role: 3 days a week in the office and 2 days a week work from home.

We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

#LI-Hybrid

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for providing support to all levels of management in the development and monitoring of budget/expense data and financial performance metrics for internal operations divisions and the enterprise portfolio through updating and creating new financial models. Developing cost estimations and benefit determination for business cases, utilizing computer assisted analytical and forecasting techniques. It may also require the reconciliation of it hardware and software assets. The role may require ensuring the billing accuracy of hourly contractors, services, professional services, outsourcing agreements, hardware, software, and maintenance. In addition, analyst will ensure prompt payment and resolve with accuracy, any issues that prevent payment.

Required Job Qualifications:
*Bachelor Degree in Accounting, Business, Economics or Finance and 4 years business experience in corporate financial reporting and budgeting or IT operational functions in IT Financials OR 7 business experience in corporate financial reporting and budgeting or IT operational functions in IT Financials.
*PeopleSoft, Ariba, ITAM, ISAM, Clarity, eBudget) and experience with at least one tool or comparable.
*Experience in SSD or ITG budget preparation.
*Customer service skills including managing customers’ expectations and/or vendor relationships
*Clear and concise written and verbal communication skills
*Presentation, interpersonal, organizational, and analytical skills.
* PC proficiency to include Word, Excel, MS Access, PowerPoint and Lotus Notes
*Detail orientated

Preferred Job Qualifications:
*Experience with financial modeling.
*Knowledge of IT hardware/software assets which include software licenses and maintenance costs.
*Experience with business/financial models/business cases cost estimation and forecasting.
*Knowledge of IT cost structure used to provide in depth analysis around project costs (hardware, software, contract labor, absorbed labor and core budget costs).

#LI-Hybrid

#LI-DK

#LI-DK1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Primary City/State:

Phoenix, Arizona

Department Name:

PBD-Bariatric Medicine-Arcadia

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. 

University Medical Center Phoenix PBCs Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

POSITION SUMMARY
This position provides leadership in specialty area of clinical nutrition, establishes practice standards and serves as a mentor to educate colleagues in the specialty nutrition area. This position manages a complex caseload of patients by providing comprehensive nutritional assessments and nutrition-focused physical exams, developing and managing all aspects of appropriate nutrition care plans, and monitoring outcomes of plans. Provides patient and family nutrition counseling and education. Develops Nutrition Standards of Practice and Education material in collaboration with peers. Serves as a member of the interdisciplinary Health Care team providing input and establishing patient care policies, programs, quality improvement activities and provides in-service education in areas of expertise.

CORE FUNCTIONS
1. Provides comprehensive nutrition assessment of patients' nutritional needs, to include nutrition-focused physical exams as appropriate, with at least 50% of patient case load in designated specialty area. Obtains timely and appropriate data and analyzes/interprets data based on evidence-based standards and established practice guidelines.

2. Demonstrates and maintains competency in enteral and parenteral clinical practice protocols and oral nutrition management standard of practice as demonstrated by successful completion of initial competency exams and ongoing evaluation.

3. Writes orders to initiate and manage the nutrition care and of all assigned patients including those receiving nutrition support (parenteral and enteral nutrition) per protocols.

4. Evaluates effectiveness of the care plan and communicates effectively to the other members of the healthcare team to provide optimal nutrition outcomes. Provides pertinent information in the medical records, patient plans of care and/or clinical pathways while meeting requirements of regulatory agencies (i.e. Joint Commission, CMS, State and Local Agencies).

5. Provides nutrition education to patients, families, staff and other health care team professionals through the development of effective teaching materials and in-service programs; Evaluates patient and or family response to education.

6. Provides leadership in area of practice, establishing proper patient care procedures and acts as liaison with nursing areas. Establishes and monitors policies and procedures in area of expertise and communicates areas of concern that impact patient care in this area. Assists with program marketing through the development of effective work relationships with internal and external customers to enhance the use of services provided by clinical program. Serves as mentor to new staff and interns where assigned.

7. Participates in and identifies continuous quality improvement activities in clinical areas to ensure optimal nutrition care outcomes are achieved; Participates in clinical nutrition Continuous Quality Improvement (CQI) activities and completes one outcome study per year to improve on quality of nutrition service or to improve nutrition outcomes. Provides additional coordination of projects and programs.

8. Demonstrates proficiency in area of practice; Responsible for developing training and educational materials to assist colleagues in developing skills in area of specialty and mentors staff members in area of specialty.

9. This position interacts with patients, families, health care providers and nutrition and dietary staff in support of providing high quality nutrition assessment, care planning, delivery and measurement of outcomes. Customers are patients, visitors, physicians and other staff members, vendors, and payors. Position communicates effectively and provides specialty education to ensure optimum nutritional care. Position works independently and provides guidance to nutrition services staff in the development of nutrition plans. Position may also provide community education. Provides leadership in specialized area of practice through participation in establishing standards and policies and procedures.

MINIMUM QUALIFICATIONS

Must possess the knowledge of nutrition and dietetics demonstrated through the completion of a Bachelor's Degree in Nutrition and/or Dietetics. Must be a Registered Dietitian based on academic and professional requirements as defined by by the Commission on Dietetic Registration (CDR) of The Academy of Nutrition and Dietetics. Effective January 1, 2024 CDR requires a minimum of Master's degree to be eligible to take the registration examination. Must hold current registration through the Commission on Dietetic Registration of The Academy of Nutrition and Dietetics and be able to maintain ongoing registration while providing verification of registration annually. Maintains current licensure as required by State law.

Must possess a level of expertise typically achieved through three to five years clinical experience in a specialty area. Must be able to function independently and be effective at prioritizing assigned patient case load as well as the ability to lead and serve as a resource for issues.

To be classified as a Senior Registered Dietitian, at least 50% of dietitian's case load must be in the specialty area. This requires documentation of certification and expertise in one of the following areas: International Board Certified Lactation Consultant; Certified Clinical Transplant Dietician (CCTD) from the North American Transplant Coordinators Organization; CNSD-Certified Nutrition Support Dietitian (to year 2012); CNSC-Certified Nutrition Support Clinician; CDE-Certified Diabetes Educator; Board Certified Specialist in Pediatric Nutrition (CSP); Board Certified Specialist in Renal Nutrition (CSR); Board Certified Specialist in Oncology Nutrition (CSO); Board Certified Specialist in Gerontology Nutrition (CSG); Board Certified Specialist in Sports Dietetics (CSSD). CNIS Certified Nutrition Injury Specialist--- attained through the successful completion of The Nutrition Injury-Specific Diagnostic Nutrition Residency--An Advanced Practice Approach to Diagnosing Nutritional Disorders. Certified Nutrition Specialist (CNS) administered by the Certification Board for Nutrition Specialists (CBNS); Board Certified Specialist in Obesity and Weight Management (CSOWM).

Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing the implementation, maintenance and critical review and analysis of models, studies and systems which use actuarial principles for the purposes of pricing, underwriting, statistics, reserving, forecasting and other actuarial functions; developing complicated models and teaching others how to develop models; developing written and oral presentations that drive the delivery of information for decision making; and managing day-to day projects that may include non-Actuarial departments. Must also possess and demonstrate a deep understanding of one actuarial area or business segment

Required Job Qualifications: 

• Bachelor degree in Actuarial Science, Mathematics, Statistics or Economics.  Other Bachelor (or higher) Degrees may be considered.
• Associate of the Society of Actuaries (ASA) and Membership in the American Academy of Actuaries (MAAA). Compliance with the membership requirements for each professional designation.
• At least 5 years of actuarial experience in the health insurance or related field.
• Verbal and written communications skills to prepare effective documentation, facilitate training and development, and participate in presentations.
• PC proficiency to include Word and Excel.

Preferred Job Qualifications:

• Access, SQL, Visual Basic or other programming skills.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

The Senior Contracting Analyst and Negotiator position is responsible for working with the Procurement Contracting Managers and Senior Contracting Managers in the facilitation, negotiation completion and execution of agreements with suppliers and other service providers conducting business with HCSC. The Senior Contracting Analyst and Negotiator establishes and maintains positive relationships with HCSC internal business partners and other stakeholders, while facilitating the expeditious negotiation of contracts in the best interest of HCSC.

Required Job Qualifications:

• Bachelor’s Degree, plus minimum of 5 years of experience drafting and negotiating contract documents, such as business arrangements and/or professional services and/or consulting services and/or outsourcing services and/or legal regulatory contracts and/or contracts for data sharing and/or contracts for software licenses, support, and maintenance and/or reviewing and drafting contract terms and conditions for master agreements and sub-agreements, such as statements of work or order forms.
• Proven ability to work independently in a fast-paced environment.
• Excellent interpersonal, writing and communication skills.
• Highly organized team player with a strong attention to detail.
• Ability to prioritize and manage multiple contract negotiations, while meeting project timelines.
• Proven subject matter expertise and proven record of success in contract analysis and negotiations across multiple sourcing events.
• Leadership skills to mentor junior Contracting Analysts and Negotiators.

Preferred Job Qualifications:

• Law (Juris Doctor) degree; legal, contract management, or paralegal experience.
• Experience reviewing and drafting terms and conditions (as a buyer or seller) for master agreements, sub-agreements, such as statements of work and order forms, non-disclosure agreements, evaluation agreements, and contract addendums required by government regulations, as applicable.
• Knowledge of the principles and practices of the purchasing process, contract administration, strategic sourcing, negotiation and purchasing systems.
• Experience negotiating agreements in a health care industry setting.
• Experience negotiating supplier agreements, which are subject to regulatory requirements.
• Familiarity with HIPAA regulations, and data type designations, such as PII and PHI.
• Experience facilitating negotiation of agreement terms and conditions relating to information security matters.
• Experience using an automated contract management system.
• Experience using an automated electronic signature system or tool.
• Experience using Outlook, Microsoft Word, and other Microsoft applications.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Primary City/State:

Phoenix, Arizona

Department Name:

Pharmacy-Hosp

Work Shift:

Evening

Job Category:

Pharmacy

*Up to a $5,000 sign-on bonus available!

University Medical Center Phoenix Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

POSITION SUMMARY
This position will work under the supervision of the pharmacist performing routine duties in packaging, distribution, non-sterile compounding, and record-keeping of pharmaceutical supplies. Serves as a liaison between the customer and the pharmacist. Effectively uses pharmacy computer systems to investigate and respond to missing medication requests. Consistently demonstrates an ability to assess a situation, consider alternatives, and choose the appropriate course of action. Demonstrates proficiency in preparing compounded intravenous medications, total parenteral nutrition products, and chemotherapeutic agents within compliance with USP <797>/<800>. Ensures that the sterile compounding environment and all equipment are cleaned and maintained according to policy. May educate and train peer Pharmacy Technicians, Technician Externs, Technician Trainees, and Volunteers.  Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients.

CORE FUNCTIONS
1. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items.

2. Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoots malfunctions in automated dispensing technology.
 

3. Exhibits excellent interpersonal skills and is customer service oriented in all contacts with patients, visitors and staff. Responds to standard requests from internal customers. Interacts primarily with department personnel, cross-department personnel, internal customers, patients and physicians.
 

4. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not limited to trays, code carts and emergency boxes.
 

5. Compounds non-sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Demonstrates knowledge of and consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged per policy.
 

6. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required.

 

7. Ensures the proper use of garbing and compounding techniques in accordance with policies and has knowledge of basic principles within USP <797> and USP<800>, laws, policies, and procedures that pertain to compounding. Performs compounding and labeling of intravenous compounds and hazardous agents to include chemotherapy using proper sterile and aseptic technique as appropriate to the site of care. Understands the different product lines in sterile compounding (patient specific and non-patient specific batch) and the differences between the various populations (Adult, Pediatric, Neonate). Completes all required environmental cleaning procedures. Documents all required tasks and other information per policy. Understands the safe handling of hazardous drugs and demonstrated the correct receipt, storage, labelling and transport process.
 

8. Handles narcotic medications following all federal and legal requirements as set through policy and procedure. Understands all regulatory requirements for receiving, compounding, repackaging, and distribution for controlled substances. Consistently adheres to all storage and inventory movement documentation requirements for controlled substances.

MINIMUM QUALIFICATIONS

 

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

 

Minimum of two years pharmacy technician experience. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.

 

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy.

PREFERRED QUALIFICATIONS

Completion of a Pharmacy Technician Certification Program.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

As a Senior Food Service Worker and Grill Cook you will feel welcomed, appreciated and part of a family immediately your first day!  You will have an opportunity to work with a well- established culinary team and grow your career at Banner Health!  You will work at the Bistro grill helping prepare and serve meals. If you have food service background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you!

This is a full time position and open shifts include 430am - 1pm or 11am - 730pm.. Overnight shift runs 7pm - 330am if available.   Weekends and holiday rotations are required for this role. Plus you will enjoy an additional $1/hour flat rate weekend shift differential and an additional 18% night shift differential for hours after 7pm (if or when applicable).  Banner offers free uniforms including two pair of shoes yearly, 20% discount on food!

Top Pay, Excellent Benefits & Fantastic Growth Opportunity!

Make a difference in your life and Join Banner Now!

POSITION SUMMARY
This position plans daily food production for assigned areas and produces all food items based on information obtained from café menus, catering requests and any other approved source. This position also performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

CORE FUNCTIONS
1. Plans food production timing and quantities. In the event of shortage, determines menu substitutions. Minimizes food waste with appropriate planning and tracking. Records food shortages and excess quantities in accordance with department procedure. May take inventories of all food products and settle catering and interdepartmental food charges in computer program.

2. Prepares all food items according to standardized recipes. Adjusts recipe quantities for correct yields. Notifies supervisor of any problems relating to production.

3. Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution, appropriately escalating issues to supervisor, as needed.

4. Accurately records all sales in the Point of Sale System; transacts payments with customers. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility. Runs reports to analyze sales and cash accuracy.

5. Maintains par levels of food and supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks freshness dates. Checks and logs food and equipment temperatures and reports any problems to the supervisor. Reads thermometers and follows safety requirements.

6. Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials.

7. May also provider full-range of catering/special event services.

8. This positions works under general supervision and possesses a strong knowledge in cooking and food preparation skills and possesses the ability to resolve complex issues autonomously. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact. This position must also function effectively in the absence of direct supervision, demonstrating good judgment.


MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Must be able to learn food handling regulations and pass certification tests as required.

This position requires the knowledge and abilities in upscale food production normally acquired with two or more years of similar work experience in production cooking, plus a solid understanding of cooking principles, menu substitutions and recipe modifications. This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. This position also requires the ability to function autonomously, exercising good judgment and organizational skills.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Primary City/State:

Phoenix, Arizona

Department Name:

Registration-Clinic

Work Shift:

Day

Job Category:

Revenue Cycle

Banner MD Anderson combines Banner Health, one of the country’s largest nonprofit hospital systems, with MD Anderson, internationally renowned for its cancer treatment and research, to deliver unprecedented levels of cancer care in Arizona.

The Senior Acute Patient Access Services Representative Registers Patients in the Banner MD Anderson Clinic at Banner University Medical Center, ensuring demographics are obtained and entered accurately into registration platforms, insurance verification has been done and accurately documented, patient financial estimates and responsibility given and accurately relayed to patient and/or responsible parties.  All applicable consent forms obtained and captured in system with accuracy. In addition to registering patients the Senior Acute PAS Rep provides support to our new employees and in sharing tasks and duties related to patient access services.

Schedule Monday - Friday 7:30am - 4pm (Blocked PTO January 3rd - March 1st)

University Medical Center Phoenix Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assist patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service. This position provides mentoring, training and offers on-going guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for team member workflow questions and concerns.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Assists in overseeing the workflow for the given shift. Acts as SME for PAS staff including disseminate and communicating education materials and updates. Assists with escalations as needed. Models Banner behaviors and values for the team. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over three or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Associate’s degree in Business Management is preferred.

CHAA certification is preferred.

Previous patient access and/or cash collections experience is preferred. Work experience with the Company’s systems and processes is preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Primary City/State:

Gilbert, Arizona

Department Name:

Registration-Clinic

Work Shift:

Day

Job Category:

Revenue Cycle

You have a place in the health care industry.  There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health.  Apply today.

The Senior Acute Patient Access Services Representative will be responsible for insurance verification, patient check in, collections. They will also ensure demographics are obtained and entered accurately into registration platforms, insurance verification has been done and accurately documented, patient financial estimates and responsibility given and accurately relayed to patient and/or responsible parties.  All applicable consent forms obtained and captured in system with accuracy.

Monday - Friday 8:30AM - 5PM

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. About Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assist patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service. This position provides mentoring, training and offers on-going guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for team member workflow questions and concerns.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Assists in overseeing the workflow for the given shift. Acts as SME for PAS staff including disseminate and communicating education materials and updates. Assists with escalations as needed. Models Banner behaviors and values for the team. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over three or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Associate’s degree in Business Management is preferred.

CHAA certification is preferred.

Previous patient access and/or cash collections experience is preferred. Work experience with the Company’s systems and processes is preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Health Data Scientist, Senior

The Opportunity:  

As a data scientist, you’re excited at the prospect of unlocking the secrets held by a data set, and you’re fascinated by the possibilities presented by IoT, machine learning, and artificial intelligence. In an increasingly connected world, massive amounts of structured and unstructured data open new opportunities. As a data scientist at Booz Allen, you can help turn these complex data sets into useful information to solve global challenges. Across private and public sectors—from fraud detection to cancer research to national intelligence—we need you to help find the answers in the data. 

On our team, you’ll use your leadership skills and data science expertise to create real-world impact. You’ll work closely with clients to understand their questions and needs, and then dig into their data-rich environments to find the pieces of their information puzzle. You’ll guide teammates and lead the development of algorithms and systems. You’ll use the right combination of tools and frameworks to turn sets of disparate data points into objective answers to advise your clients as they make informed decisions. Ultimately, you’ll provide a deep understanding of the data, what it all means, and how it can be used. Work with us as we use data science for good.  

Join us. The world can’t wait.  

You Have:   

• 4+ years of experience with developing data analysis, data science, data visualization, or process automation

• Experience with developing and optimizing data visualization dashboards and pipelines, including Tableau or Power Bi

• Experience with healthcare, public health data, or medical device industry datasets

• Experience in working with disparate data sources, including open and closed source

• Experience with transforming vague problems into well-structured questions that allow for the formulation of practical, quantifiable solutions

• Experience with capacity for adaptability, proactivity, and innovative problem-solving in dynamic, high-paced settings, consistently producing client-ready documentation, analyses, and reports of exceptional quality

• Experience with using python or SQL to effectively extract and analyze data from remote data sources

• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements 

• Bachelor’s degree

Nice If You Have:   

• Experience with integrating API calls into analytics solutions

• Ability to be detail-oriented

• Possession of excellent verbal and written communication skills

• Master’s degree

Vetting: 

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.  

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $93,300.00 to $212,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Primary City/State:

Scottsdale, Arizona

Department Name:

Acute 1N-Psych

Work Shift:

Day

Job Category:

Clinical Care

Voted 4 years in a row by employees as Banner Health’s Best Place to Work and Best Place to Receive Care.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital in Scottsdale, AZ was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

As a Senior Behavioral Health Specialist you will assist in orienting new behavioral health specialist, coordinate breaks for staff on shift, and assist with new training roll outs. you will focus on safety checks, assisting in ADL's, Milieu management, falls prevention measures, and 1 on 1 observations. The hours are 11am-1130pm. You will have 3 shifts per week which will include weekends and holidays on a rotating basis. You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

You have a place in the health care industry.  At Banner Health, caring for people is at the core of all we do.  We are committed to diversity, equity and inclusion.  If that sounds like something you want to be a part of - apply today!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life

For more than four decades, Banner Behavioral Health has provided nationally recognized, comprehensive behavioral health care for patients of all ages faced with the challenges of psychiatric, behavioral health, or chemical dependency problems. Six locations in and around Phoenix (including Chandler, Gilbert, Glendale, Phoenix, Scottsdale and Sun City West) make it easy for our patients to find help, and easy for you to have the neighborhood and lifestyle you want. Banner Behavioral Health is dedicated to providing safe, confidential and compassionate treatment.

POSITION SUMMARY
This position provides direct health care and therapeutic services to psychiatric patients under the direct supervision of the nurse.

CORE FUNCTIONS
1. Provides oversight in the clinical setting, mentoring and leadership of Behavioral Health Specialists including implementation of behavior management techniques.

2. Guides work of assigned staff to achieve the defined business goals and to ensure smooth work flow in the department. Coordinates team activities and the staff-to-workload ratios to accomplish the most effective use of resources. Helps set work goals for team members and monitors measurable outcomes in accuracy, timeliness, productivity and service quality.

3. In collaboration with RN Manager and/or Senior RN Manager, plans, develops, oversees, implements, and evaluates age-appropriate didactic and social/skills groups that are consistent with treatment plan goals.

4. Reviews and audits Behavioral Health Specialist documentation as appropriate and provide guidance when needed.

5. Documents observations, interventions, and group activities in patient record.

6. Maintains patient safety through observing and reporting to RN patient behaviors, communications, interactions and physical status. Checks for contraband, makes rounds and monitors meals. Participates in restraining and secluding patients.

7. Consistently demonstrates professional, respectful, cooperative, and considerate behavior toward internal and external customers. Documents observations, interventions, and group activities in the patient record. Interacts therapeutically with patient and family.

8. Coordinates and participates in special projects as assigned. May be involved in the interview process. May provide feedback to peers.

9. Works under limited supervision following defined procedures and holds responsibility for the performance of the assigned work group. Interacts with all levels of Banner staff; physicians, patients, families and external providers.

MINIMUM QUALIFICATIONS

Knowledge normally obtained through the completion of a Bachelor’s degree or four years of experience. Demonstrated leadership and adolescent psychiatric milieu management.

Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess a Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Certification for BLS is also required.

PREFERRED QUALIFICATIONS

Master's Degree preferred in Social Work, Counseling or Psychology and two years experience in behavioral health service delivery.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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