Main Contacts: Wide range of agencies involved with the mental healthand welfare of adultsJob SummaryThe post holder will be a member of the ADHD/ASD service. The post holder isresponsible for providing assessment and formulation for adults presenting withADHD/ASD and provide evidence based interventions. In addition the post holderwill be encouraged to develop a specific therapeutic modality as a speciality for theservice.Main Duties and ResponsibilitiesClinical To ensure high quality assessment of adults referred to the ADHD/ASD service. To provide or provide access to a range of quality psychotherapeuticinterventions in accordance with individual assessed need. This will include theassessment planning implementation and evaluation of a variety of therapeuticapproaches either alone or as a member of the MDT. To deliver therapeutic input to adults referred to the team and provide carers withrelevant information. Work as a co-worker where appropriate with other members of the MDT. To be responsible for and manage a defined caseload and undertake casemanagement responsibilities within the caseload. To identify and develop strategies to manage risk to the adult and others in linewith Pennine care policies, procedures and protocols. To liaise closely with a wide range of agencies regarding individual carepackages and to promote awareness of adult mental health issues within theseagencies. Undertake liaison and joint work with other professionals outside of the M|DTAFC 03/05/17 JME-077-17 Senior MHP ADHD/ASD Band 6 Ensure collection of relevant information required by Pennine Care NHSFoundation Trust To routinely monitor effectiveness of clinical work by use of Routine OutcomeMeasures (ROM) and where outcomes are not improving for adults to engage inclinical review via peer review meetings and supervision.Managerial and Administrative To attend team, clinical, business and other meetings as required. To manage own workload and time effectively. To undertake accurate record keeping. To provide and enter data for local information management systems. To contribute to peer supervision within the adult ADHS/ASD service. To give and receive regular clinical management supervision and to participate inappraisal. To participate in the development of education and training programmes. To maintain own education and awareness of current developments within theservice. In conjunction with the Clinical Lead/Primary Care Service Manager ensure thatappropriate supervision is available and attended for any specialistpsychotherapeutic treatment intervention offered by the post holder such as CBT,CAT or family therapy.Development Maintain a current professional portfolio and participate on programmes ofpersonal development and training, which will be identified as part of theindividual performance and development review. Undertake personal development in line with Pennine policy. Maintain professional registration requirement.This job description is not exhaustive, but is intended to give an overall picture of therole. Other duties within the general scope of the post may be required from time totime. The duties of the post and job description can be reviewed through the agreedprocess. Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW:

Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication. Assists with the efficient operation of the department by providing support to the manager and guidance to the Telephone Operators. Assists in resolving minor problems/issues associated with staffing coverage and interactions with customers. Provides feedback about daily operations to management as appropriate.

ESSENTIAL RESPONSIBILITIES:

• Answers and directs all telephone calls and overhead paging inquiries for the efficient and timely operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes accordingly. (65%)
• Immediately responds to all alarms, security calls, and medical emergencies. Pages all persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized fire alarm system after it has been activated. (10%)
• Helps manager in resolving minor day-to-day issues/problems, e.g. staff coverage, interactions with customers; assists with rollout of new/revised procedures. (10%)
• Prepares work schedules for the department; prepares daily sheet for physician coverage and contact information. (10%)
• Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%)
• Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• 3-5 years’ telecommunication or similar experience.
• Excellent telephone skills and interpersonal communication skills.

Preferred

• Training as a Telephone Operator, Receptionist, or priority Dispatcher.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Building Location:

Business Service Center

Department:

46290 Clinical Documentation

Job Description:

Work with program leadership to plan, develop, and implement clinical documentation education programs for CDI staff and providers. Analyze data to ascertain where stronger education is needed for both providers and staff. Work on efforts to improve provider clinical documentation and providing an accurate clinical picture of the patient including severity of illness, risk, and resource utilization.
Conduct, mentor and educate individual and large group educational sessions for all CDI staff and/or providers.

Education Qualifications:

Educational Requirements:

• BSN or ADN degree from an accredited school or college of nursing

Required Qualifications:

• 2 years of clinical documentation improvement work experience

-OR-

• At least 3 years professional nursing experience, preferably in the medical, surgical, or ICU
• Advanced clinical expertise and extensive knowledge of complex disease processes with a broad clinical experience is required.

Be a part of a Healthcare organization that invests in you and your career.

Apply now and help us continue to raise the bar in patient care!

Licensure/Certification Qualifications:

Certification/Licensure Requirements:

• Current licensure as an RN (Registered Nurse)
• Certified Clinical Documentation Specialist Certification (CCDS) required upon hire.

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

0800

Shift End Time:

1630

Weekends:

no

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Facilities - Construction

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

SITE - Business Service Center West - 4420 44th St - Grand Rapids

Department Name

Coding-Inpatient

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7 a.m. to 3:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

 

Please log into myWORKDAY to search for positions and apply.

EVS Senior Technician - Lakewood (Full Time 7:00am - 3:30pm)

101 Truman Medical Center

Job Location

UH Lakewood Medical Center

Kansas City, Missouri

Environmental Services UHLMC

Full time

7:00AM - 3:30PM

40

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

Participates with and provides work direction to employees engaged in a variety of housekeeping functions in a limited area on an assigned shift.  Primary responsibility is the effective use of proper methods and materials in cleaning and otherwise caring for buildings and equipment to meet operational standards.  Provides training and mentoring as assigned by leadership.  Ensures all safety and infection control standards are followed during the assigned shift.

Minimum Requirements

• High school diploma or GED
• One year experience in institutional housekeeping work or an equivalent combination of training and experience.
• Working knowledge of materials, methods and practices used in cleaning operations.
• Working knowledge of the operation and care of vacuum cleaners, scrubbing machines, polishing machines and other housekeeping equipment.
• Ability to exercise care in the use of cleaning materials for different types of building surfaces.
• Ability to lead, mentor and influence employees
• If driving is a requirement for the employee, he/she must meet the requirements specified in the Fleet Driving Safety and Compliance Policy and must continue to meet these requirements as a condition of employment.
• Ability to communicate effectively with staff, patients and visitors
• Ability to lift and/or carry 50lbs on a consistent basis – sometimes additional weight on an infrequent basis
• Ability to read and understand labeling directions on various cleaning chemicals in order to know contents and understand and follow first aid instructions.

Job Summary

Accountable for the identification, development and training needs for the Customer Service organization by consulting with the leaders of Enterprise Operations, Market and Product Development, Product Administration and the other business units (e.g. Medicaid, Individual). Will design, develop, implement and deliver curriculum to meet the current and future needs of Customer Service. This will include instructor led as well as e-learning (e.g. Computer Based Training). Develop and deliver company-wide product training and New Employee Orientation.

DIRECTION EXERCISED:
Will be responsible for mentoring Customer Service Training Specialist, Supervisors, Leads and Coordinators.

Essential Functions

• Develops, implements and evaluates educational / training strategies, including such methodologies as coaching, facilitation, developmental experience, and mentoring.

• Research, assess and analyze employee / CS organizational structure, needs and processes, utilizing available information and soliciting additional information through focus groups, interviews, and consultation with CS leadership team and business analysts, etc.

• Complete detailed needs analysis and redesign training flows and methods for delivery for both foundation/core and product specific (e.g. PPO, H.S.A., etc.) training. Review of existing curriculum and determine appropriateness of “student-lead” e-learning versus Instructor-led training.

• Create facilitator guides with Trainer checklists.

• Create scenario/case study exercises, quizzes, role play activities.

• Develop certifications process and tools for new hire and refresher training.

• Build a Trainer toolbox with facilitation aids and conduct Train The Trainer (T3) sessions demonstrating adult learning techniques.

• Seeks and hires vendors and manages participant’s timeliness and budgets to develop CBT’s, videos or tutorials.

• Implement a training approach that is consistent, flexible, relatable, hands-on, scalable and fun utilizing adult learning techniques.

• Develop and administer feedback mechanisms with learners, leads and supervisors after 60 days in the job to create process improvements and continuously refine content and approach.

• Work closely with Customer Service leadership and Quality Assurance team to support improvement of consumer experience related to survey feedback.

• Review all misquotes and management review cases and perform root cause analysis (RCA) and make process improvement recommendations.

Qualifications

Required:

• Bachelor's Degree in Business, Human Resources, Education or other related field (or equivalent)

• 5 years of relevant experience experience in developing and implementing organizations-wide learning curriculum.

• One of the following certifications:

• Certified Coding Specialist (CCS) - AHIMA American Health Information Management Association Coding or

• Certified Professional Coder - AAPC American Academy of Professional Coders Coding or

• Certified Outpatient Coder (COC) or

• Registered Health Information Technician (RHIT) - AAPC American Academy of Professional Coders or

• Registered Health Information Administrator (RHIA) - AHIMA American Health Information Management Association

Preferred:

• Master's Degree in related field

• 2 years of relevant experience experience in managed care and/or health care

• Public speaking experience

• Training experience in a call center environment with a strong focus on customer service excellence

• Demonstrated ability in training needs assessment, design, development, deliver and skills evaluations

• Certified Documentation Improvement Practitioner (CDIP)

• Certified Clinical Documentation Specialist (CCDS)

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Quality - CDI

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Client Relations Executive cultivates and maintains professional business development relationships with key accounts and referrals sources to improve patient access to care. The Client Relations Executive works collaboratively with all divisions of Capital Caring Health to support and enhance the brand by utilizing a professional business development process, including key messages, talking points and branded materials to contribute to the highest quality patient outcomes. The Client Relations Executive also serves as a key ambassador to the public for all Capital Caring Health services.

Quality Provision of Services:   

In conjunction with their Area Manager of Patient Advocacy and Regional Executive Director, the Client Relations Executive develops, implements and reports on a systematic plan of business development and education, within an assigned territory, designed to stimulate timely referrals, heightened broader awareness, and, ultimately, increase the number of patients served by Capital Caring Health.

Collaborates with other Capital Caring Health divisions to execute the territory business plan and establish or maintain relationships with all members of the senior healthcare continuum and all other 3rd party payors, engaging Capital Caring Health leadership as appropriate and where needed.

Collaborates with other Capital Caring Health divisions to execute the territory business plan and establish or maintain relationships with all other potentially high-yield civic, business and faith-based organizations, engaging Capital Caring Health leadership as appropriate and where needed.

Identifies and facilitates opportunities to develop new hospital and long-term care facility contracts, engaging Capital Caring Health leadership as appropriate and where needed.

Works collaboratively with all Capital Caring Health divisions to orient and educate all referral sources, on how to best determine why, when, and how to utilize Capital Caring Health services, including physician billing procedures to increase patient access, engaging Capital Caring Health leadership as appropriate and where needed.

Utilizes the current customer relationship management (CRM) software or documentation process to maintain account profiles, producing regular reports regarding market activity and results in a timely fashion.

Supports and participates in Capital Caring Health online and social media activities as determined necessary by Capital Caring Health leadership and the Marketing and Communications Department.

As a back-up to the front-line Start of Care Team, demonstrates competence to conduct consent signing, meeting all-staff documentation requirements when and as determined necessary by Capital Caring Health leadership.

Supports and assists in the facilitation of cause-related community events to foster positive community relationships, nurture professional and community volunteers, generate ownership and understanding of our nonprofit mission, and deliver philanthropy dollars.

Identifies and engages with Healthcare Community Advisory Councils within their territory to establish Capital Caring Health as an industry thought leader.

Organization/Regulatory Compliance:

Ensures confidentiality of patient, client, business and donor information and always maintains professionalism.

Seeks out and participates in professional growth, educational and networking opportunities that foster personal and organizational compliance through business development efforts. 

Meets or exceeds defined referral, admission and census goals.

Works with the Capital Caring Health CRM or documentation system to keep all accounts and contacts, business development notes and expenses updated and immediately available for organizational use and compliance.

People/Communications:

Collaborates with all divisions of Capital Caring Health to implement the Integrated Marketing and Communications Plan, leading the external business development efforts.

Represents Capital Caring Health providing responsive, courteous and respectful communication, exhibiting excellent service for all Capital Caring Health relationships.

As a secondary resource, provides support and facilitates service recovery efforts collaborating with all other Capital Caring Health divisions to execute a plan for success engaging Capital Caring Health leadership as appropriate and where needed. 

Effectively plans and delivers positive, professional presentations that are brand-approved by Capital Caring Health Business Development and Marketing leadership. This includes wearing appropriate business attire, using professional language, and being courteous, through a professional business development market approach.   

Financial Stewardship:

Achieves productivity standards as defined by the organization and in alignment with best practices to achieve an appropriate return on investment (ROI).

Is always prudent in the use of Capital Caring Health resources.

Seeks creative ways to achieve better and higher quality results economically, after obtaining business development and operational leadership approval.

Experience Requirements

The Client Relations Executive must have at least 3 years of professional business development experience in an allied healthcare organization, with a strong preference for experience in a hospital, long term care, assisted living, in home care, or pharmaceutical environment.  Interest, knowledge and a passion for the hospice and palliative care field is preferred.  Other equivalent business development experience working in the post-acute environment and/or with payor source environments will be considered.

Education Requirements:

A Bachelor’s Degree in Business, Marketing or related field is strongly preferred, but not required.  Documented equivalent healthcare industry business development experience may also be considered.

Required Certificates and/or Licenses:

N/A

Overall Skills:

The ability to demonstrate excellent oral and written communication skills, in English, as well as an ability to organize and manage duties of the position within a defined timeframe and budget as required; work both independently and contribute as part of a team demonstrating excellent interpersonal and collaborative communication skills, organizational skills and the ability to manage multiple tasks to execute a territory business development plan; demonstrate a strong work ethic, present well, and have an ability to communicate effectively with various levels of management, peers, vendors, and the public, within their market.

Physical/Mental/Emotional Skills:

The ability to see, hear, grasp, lift, speak, sit and walk or otherwise perform essential functions of the position with or without reasonable accommodations;  have the mental and emotional ability, and maturity to work with death and the dying;  possess customer service skills and flexibility to work with individuals under stress, in a fast paced and quickly changing environment, while under pressure to meet deadlines, and effectively recognize and appreciate diversity in the workplace.

Technological Skills:

The ability to demonstrate proficiency with Microsoft Word, Excel, Power Point, Outlook and/or other similar software packages and an appropriate CRM suite used to manage business development contacts and relationships.

Reasoning Ability:

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry up to 35 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics are representative of those an employee would normally encounter while performing the essential functions of this job in an office or in the field conducting business development activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in a business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

To provide executive assistance, business and operation support to senior leader.Appointment Management, Executive and Administrative Responsibilities (40%)
To manage the intensive schedule of the leader by arranging and co-ordinating internal and external meetings/conference calls timely and effectively.
To handle intensive travel schedules and to follow through respective arrangements.
To ensure professional communications with internal business partners and external customers.
To handle critical and confidential information in a professional manner in compliance with company policies and regulatory requirements.
To act as the key co-ordinator and provide secretarial advice within the function and to assist the leader to manage medical centre operations.

Reports and Meeting Materials (40%)
To collect and consolidate business reports.
To follow up/consolidate relevant information for leaders’ meetings with internal and external parties in a timely manner.
To seek/prepare and check the meeting materials to develop efficiency of meetings/calls.

Expense Control (10%)
To manage leader’s expense claims according to corporate policies and procedures.
To ensure expense budgeting, policy and approval process are in line,

Others:
We offer comprehensive employee benefits e.g. group medical insurance

Requirements:
Tertiary education and above with formal administrative management training is preferred.
10 years of proven experience with In-depth administrative knowledge
Be proactive, independent and good interpersonal / communication skills
Good command of written & spoken English
Strong PC skills in Office Operating Software

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Primary City/State:

Gilbert, Arizona

Department Name:

Registration-Clinic

Work Shift:

Day

Job Category:

Revenue Cycle

You have a place in the health care industry.  There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health.  Apply today.

The Senior Acute Patient Access Services Representative will be responsible for insurance verification, patient check in, collections. They will also ensure demographics are obtained and entered accurately into registration platforms, insurance verification has been done and accurately documented, patient financial estimates and responsibility given and accurately relayed to patient and/or responsible parties.  All applicable consent forms obtained and captured in system with accuracy.

Monday - Friday 8:30AM - 5PM

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. About Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assist patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service. This position provides mentoring, training and offers on-going guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for team member workflow questions and concerns.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Assists in overseeing the workflow for the given shift. Acts as SME for PAS staff including disseminate and communicating education materials and updates. Assists with escalations as needed. Models Banner behaviors and values for the team. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over three or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Associate’s degree in Business Management is preferred.

CHAA certification is preferred.

Previous patient access and/or cash collections experience is preferred. Work experience with the Company’s systems and processes is preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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Shady Grove Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist Shady Grove Medical Center seeks to hire a Senior Radiology Technologist for our outpatient imaging center who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Senior Radiology Tech you will:
•Assists the Lead Technologist with planning and organizing.
•Produces high quality radiographic images and/or mammography to provide the radiologists with accurate data.
•Oversees the staffing required to support the business plan.
•Organizes, distributes, and maintains departmental supplies.
•Provides new staff orientation to the department.
•Monitors staff usage of supplies.
•Assists with quality assurance monitoring of all equipment.
•Must keep a patient schedule that produces quality images in the most efficient manner, while serving the community needs
•Demonstrates the knowledge and skills necessary to provide compassionate care appropriate to the age of the patients on their assigned unit/department.

Qualified candidates will possess:
•Valid BLS-CPR certification. Required within 3 months of hire.
•Minimum of one to two years experience in clinical radiology.
•Ability to effectively communicate to solve patient and staff issues.
•Ability to handle a multi task environment.
• Strong customer service skills.
• Strong knowledge of medical supplies and supply ordering systems.
• Graduate of accredited school of Radiology Technology and/or Registered radiology technologist
• Maryland State Radiology license

Work Schedule:

3pm-1130pm Mon-Fri

Rotating Holidays

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.