Total 147 information technology job vacancies in Health / Beauty / Fitness category in Malaysia

Job Description

This position is responsible for achieving maximum sales profitability, assigned sales quotas and account penetration within an assigned territory by effectively selling the company’s products and/or related services.

Essential Duties and Responsibilities

• Sell portfolio of medical device products to new and existing customers.
• Develop and implement tactical sales plans for growing new business and expanding current business within territory.
• Maintain complete ownership over designated accounts within the territory.
• Work with other sales and marketing employees to enhance technical visibility and company image within all accounts.
• Establish and manage territory’s target list and forecast for prospective accounts.
• Build and maintain professional business relationships with physicians, nurses, and technicians.
• Conduct sales presentations to large and small groups and demonstrate use of the medical device product portfolio to prospective end-user.
• Prospecting.
• Utilize a variety of selling skills and techniques to achieve minimum quota standards.
• Provide reports to management on activities, forecasts, sales and projects accurately and on time.
• Acquire and maintain knowledge of competitive products and services.

Requirements

• Prefer 1 year of sales experience preferably in Medical Industry experience in Singapore
• Experience in managing customer accounts preferably in Medical industry. Understanding of medical device market with sales knowledge of Singapore Healthcare market
• Expert in exposure to customers and account management best practices
• Good in creating strategic business plan, communication and presentation skills
• Build sound working relationships internally and with Customers to ensure success in this role
• Possess excellent communication, influencing and relationship building skills
• Candidate must possess at least Bachelor's Degree / Post Graduate Diploma/Professional Degree in any field.
• Required Skill(s): medical, corporate sales, marketing, allied health
• Preferably specialized in Medical industry sales - Corporate or equivalent.

THE POSITION:

Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

 

• Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries.
• Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses.
• Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.)
• Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected.
• Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
• Maintain product, therapeutic area, and client specific requirements knowledge.
• Ensure good documentation, high quality, and excellent customer service.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned

THE POSITION:

Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries.
• Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses.
• Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.)
• Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected.
• Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
• Maintain product, therapeutic area, and client specific requirements knowledge.
• Ensure good documentation, high quality, and excellent customer service.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 

All other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

 

• Experience and/or Training Excellent documentation skills, excellent verbal and written communication skills, and strong clinical background.
• Must speak, read, and write in English fluently.

 

 

As the business is expanding and our customers grow, we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. An engaging personality, and a passion for delivering exceptional service will be important to succeed in this role. 

Successful applicants will join our dedicated case management team, responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key responsibilities include, but are not limited to:

• Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
• Liaising with specialists and medical clinics to obtain medical records on behalf of clients.
• Writing accurate case notes in the medEbridge platform
• Relationship management between clients and UHG
• Data entry and ad hoc administrative duties where required.

A full position description is available upon request from HR on HRHealthBusinessSolutions@medhealth.com.au

Key Highlights

• Exposure in the government sector
• Location: One North
• Working Hours: Mon-Fri (Office Hours)
• Duration: 12 months

Key Responsibilities

• Work closely with the team and external vendors to ensure timely delivery of materials and services needed for the project
• Assist in conducting experiments required to test the functionality of the deployer and implant. Record all findings and complete analysis/review.
• Conduct user/ergonomic studies with clinical professionals
• Provide support in tracking of key deliverables, milestones and areas of improvement for ongoing projects.
• Assist in documenting the project design history details such as requirements, specifications, testing information.

Requirements

• Min Diploma.
• Passionate about working in healthcare, MedTech industry
• Prior experience in medical technology innovation would be advantageous
• Keen interest in R&D

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Health Information Services (HIS) Administrator
Greenslopes Private Hospital

Permanent full time opportunity
We care about YOU! Access counselling, wellbeing services, legal & financial assistance
Enjoy benefits such as paid parental leave, study leave and the option to buy extra annual leave.

About the Role
Our Health Information Services (HIS) is a busy department providing a range of services to internal and external stakeholders.
The HIS Department manages medical records, ensuring accuracy and confidentiality of patient information. We facilitate communication and support healthcare professionals in delivering quality patient care.
As the HIS Administrator you will:

Retrieve, prepare and deliver patient records for patient care purposes
Provide general enquiries and assist with the release of information
Provide exceptional customer service to internal and external stakeholders.

The HIS Department operates between 7am and 10:36pm Monday to
... Click here to view more detail / apply for Health Information Services Administrator Greenslopes Private Hospital 6 Oct 2024

Responsibilities: 

• Perform hands-on coding and code review as other peer developers as needed
• Understand the requirements of the customer or business and utilize this knowledge to develop applications that are consistent with this;
• Design, develop, review, implement, maintain and manage continuous integration, build management and deployment scripts, systems, and any code as required;
• Write unit tests and run through all the test cases for assigned tasks and ensure all cases are tested and passed before release for testing.
• Participate in Agile/Scrum activities: daily standup, demo session, retrospective, estimate and planning, etc
• Perform other tasks assigned by the Line Manager.

Responsibilities: 

• Perform hands-on coding and code review as other peer developers as needed
• Understand the requirements of the customer or business and utilize this knowledge to develop applications that are consistent with this.
• Design, develop, review, implement, maintain and manage continuous integration, build management and deployment scripts, systems, and any code as required.
• Write unit tests and run through all the test cases for assigned tasks and ensure all cases are tested and passed before release for testing.
• Participate in Agile/Scrum activities: daily standup, demo session, retrospective, estimate and planning, etc
• Provide mentoring/training for junior members if any
• Perform other tasks assigned by the Line Manager.

The Brilliant Career You Love 

Are you passionate about innovative software development and eager to sharpen your expertise every day? 

Do you dream of being part of a Great Team that creates awesome billion-dollar Software Products for U.S clients? 

Would you love to work in one of the Best Places to Work in Vietnam, a Top 10 ITC Company in Vietnam that invests in people development? 

If your answer is yes, we firmly believe that you will enjoy every single working day at KMS Healthcare.

This vacancy is an ideal opportunity for beginners who want to start their career on a high note. As one of our Software Engineer Interns, you will have the chance to acquire one of the hottest skills in the industry. You will receive training and work on complex systems using cutting-edge technology-based frameworks. Additionally, you will collaborate with talented developers, following high standard software development practices and CI/CD processes.

As an intern at KMS Healthcare, you will have the opportunity to learn and practice a wide range of skills, including but not limited to:

• Working under the guidance of technical leaders or senior developers.
• Practicing coding with a focus on high quality and effective outputs.
• Participating in all software development activities.
• Clarifying requirements with clients and the team.
• Writing high-quality code to implement software features or fix bugs, and implementing unit tests.
• Reporting project status to clients and the team.

• Perform hands-on coding and code review as other peer developers as needed
• Understand the requirements of the customer or business and utilize this knowledge to develop applications that are consistent with this.
• Design, develop, review, implement, maintain and manage continuous integration, build management and deployment scripts, systems, and any code as required.
• Write unit tests and run through all the test cases for assigned tasks and ensure all cases are tested and passed before release for testing.
• Participate in Agile/Scrum activities: daily standup, demo session, retrospective, estimate and planning, etc
• Provide mentoring/training for junior members if any
• Perform other tasks assigned by the Line Manager.

Shift timings

1. 7:15am to 4:15pm
2. 09:00am to 6:00pm
3. 11:00am to 8:00pm

Responsibilities

• Reporting to the Head Nurse,
• Facilitate and organise health educations for staffs and students for awareness
• Promote health and safety within the school campus
• Attend to health hazards and accidents should any arise
• Adhoc duties as assigned by management

Requirements

• Diploma in Nursing and must be registered with Singapore Nursing Board (SNB)
• Minimum 2 years of working experience in healthcare or related settings.
• Relevant experience in school setting, paediatric setting, A&E department,and/or paramedic skill are preferred.
• BCLS & AED trained.
• Excellent communication skills and computer literacy.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Magdeline Tan Lay Min (R1104772) magdeline.tan@achievegroup.asia

Attn: Magdeline Tan Contact Tel: +6565909912 Ext 912 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Guy’s and St Thomas’ Medicines Information (MI) department, based at Guy’s Hospital, is one of the busiest in the country and employs approximately 20 staff (including Clinical Governance and Formulary). In addition, at any one time, there are up to 8 trainee and junior pharmacists rotating through MI as part of their training programme.

The teams provide an enquiry answering service to:
• Healthcare professionals working at Guy’s hospital, St. Thomas’ Hospital, Evelina Children’s Hospital, King’s College Hospital and The Princess Royal University Hospital.
• Health care professionals working in community services and primary care
• Patients via our dedicated patient ‘Medicines Helpline’
• Primary care healthcare professionals via the Medicines Helpline

The team also undertakes pro-active work and contributes to local, regional and national MI outputs. It is one of the national centres commissioned to provide medicines advice for primary care as part of the Specialist Pharmacy Services (SPS).
• Work as part of a high-performing team to provide medicines information and advice within Guy’s and St Thomas’ NHS Trust and to other service users in accordance with established policies and procedures.
• Utilise your expertise to train a wide variety of pharmacy and non-pharmacy staff to provide medicines information and advice professionally and effectively.
• Maintain a theoretical and practical knowledge of medicines optimisation in primary and secondary care as it applies to the service needs.
• Assist in the development of training programmes and provide training in medicines information skills to trainee and junior pharmacists.
• Support the delivery of local projects for service development as requested by the Principal Pharmacist for Medicines Advice
• Be responsible for the provision of medicines management as part of clinical services provided directly to patients.

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

The post holder will:
• Put patients first
• Take pride in what they do
• Respect others
• Strive to be the best
• Act with integrity

Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action.

Clinical Enquiry Answering

Provide clinical medicines advice to a range of healthcare professionals. This involves:
• Receiving and recording complex questions frequently related to patient care, clarifying the clinical problem to be addressed.
• Defining a search strategy in order to inform the response and researching the answer. This may sometimes involve the use of the individual pharmacist’s professional knowledge and expertise.
• Evaluating the information retrieved and making a judgement, often where there is conflicting advice.
• Formulating an accurate, evaluated and impartial answer to ensure the safe and effective use of medicines.
• Delivering the answer in an accurate, timely and helpful manner tailored to the individual healthcare professional’s needs and route of communication.
• To participate in relevant departmental developments/projects and attend appropriate monthly staff and continued professional development meetings.

Training
• To support the training in medicines information skills and knowledge of trainee, STEP (Structured Training and Experience for Pharmacists), and other rotational staff.
• To assist in the preparation and delivery of training materials and programmes and provide MI training for other pharmacy staff and health care personnel as requested by the Principal Pharmacist for Medicines Advice.
• To actively participate in the departmental journal club.

Clinical Governance
• To participate in Quality Assurance and peer review of MI enquiries completed to ensure that the enquiries meet the standards defined in the UKMI Quality Assurance for Enquiry Answering. This includes ensuring that the work is completed appropriately to a high standard using professional judgement and expertise to the agreed timescales.
• To accurately document enquiries onto the bespoke software package, MiDatabank
• To attend, in agreement with the Principal Pharmacist for Medicines Advice regional meetings to participate in and keep abreast of new developments as well as to build and establish networks with colleagues.

Pharmacy Clinical Services
• To provide a clinical ward pharmacy service to promote safe, clinically effective and cost-efficient use of medicines in patients.
• To dispense at ward level when appropriate or assist in the dispensary during staff shortages (in agreement with line manager).
• To establish good working relationships at ward level and pro-actively contribute to activities that will help to improve patient experience.
• To carry out audits or service evaluations in agreement with line manager.
• To participate in the Pharmacy department rota duties by arrangement with the Director of Medicines Information, this includes the weekend rota.

Financial responsibilities
• The post-holder will not have budgetary responsibilities but will be expected to help ensure that the budgetary sum is managed appropriately in year by supporting efficiencies where possible.

Management and Professional Responsibilities
• To supervise and mentor rotational staff in Medicines Information providing advice and impromptu collaboration as required.
• To act as the Team Leader and organise a broad range of activities, adjusting plans to reflect a changing work environment.
• Deputise for the Highly Specialist Pharmacist (Medicines Information) in their absence.
• To participate fully in the appraisal process and develop a strategy for continuing professional development in accordance with professional standards.
• In consultation with the post-holder, undertake any other duties appropriate to the grade as requested by the Principal Pharmacist for Medicines Advice.


This advert closes on Sunday 8 Sep 2024

Driving Customer Experience

• Establishing a strong relationship with our customers through beauty knowledge sharing and excellent customer service
• Advocating for Sephora Beauty Pass to help customers discover the benefits of our loyalty programme
• Introducing customers our eCommerce platform to increase conversion and repeated purchases
• Meeting sales targets by understanding customers' needs, recommending and selling products and services to our customers in all categories such as makeup, skincare, fragrance, and hair care

Beauty Excellence

• Assisting customers with product testing
• Performing basic beauty services across all categories

Operational Excellence

• Helping to make a beautiful first impression by keeping the store tidy, well-stocked, and ensuring our products are in good sellable conditions
• Participating in inventory control to reduce loss, and ensure compliance with sampling policies
• Operating the cashier functions in a professional and timely manner

We would love to hear from you if you have…

• Passion for customer service and enjoy working with people
• Knowledge about what’s new and trending in beauty
• Prior experience working in retail or services industries (a plus!)
• Strong communication skills, ability to multitask, and comfortability with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
• Flexible availability to work shifts as per mall retail hours

Job Description:

Accrued day off!
Friendly and supportive team environment
Full time fixed term until 31/12/

About the Role You will be responsible for the management and organisation of Health Information, internal performance reporting, mandatory reporting and reporting of activity data. You will be accountable for running KPI and SDO compliance reports, compiling and analysing data relevant to performance and demand management, so that the health service senior management receives data to meet SVHM reporting requirements to G4S and Justice Health as per the Health Service Agreement.

Scheduling and running health related reports from JCare (Electronic Medical Record) to ensure compliance with SDO/KPI reporting
Collection and dissemination of data within the required time frames to internal and external users
Co-ordination of health related complaints and data management of complaints under the direction of Medical Director and Manager SVCH.

... Click here to view more detail / apply for Health Information & Compliance Coordinator

Please see attached job description/person specification for a full detail of role and main responsibilities