Total 5 Manager level Education / Training job vacancies in Store 2277-Greenway Station-ANN-Middleton, WI 53562

Key Account Manager - £25,000 – £30,000 per annum DOE – OTE circa £32,400 per annum

We are Mantra Learning, the UK’s leading Logistics learning and development organisation. Mantra has supported the skills needs of the logistics sector for over 54 years and is an Ofsted rated grade 2 independent training provider. The Manchester site is well established as the largest specialist logistics training facility in the UK.

Our organisation provides training for people at all levels, supporting individuals to gain work to developing senior managers. We also strive to improve learners life prosects by offering programmes such as mental health and wellbeing, digital skills, English and maths

Through our two key brands of The Job Gym and The National Logistics Academy and utilising several different types of government funding that we have successfully secured, we help thousands of learners each year to gain new skills. This creates a talent pipeline that supports the long-term growth of industry, while also enhancing career prospects and the progression opportunities for our learners.

We work with some of the biggest brands in the country, including Aldi, Wincanton and AO, delivering approximately 400 Apprenticeships, over 2500 Large Goods Vehicle licences and 1,100 Fork Lift Truck licences each year.

The Role

The purpose of the role is to develop new business within our targeted client base.

By working with internal departments and customer representatives, you will ensure we are offering a first-class service that will lead to repeat business within the clients that you manage.

Your duties will include but will not be limited to:

Identifying and seizing opportunities that may support business growth.
Negotiating successful business outcomes with decision makers.
Regular review meetings with L&D departments and operational leads at depots and distribution centres to ensure smooth running of the delivery programmes and identify opportunities for new learners.
Cross sell full product range to offer clients a well-rounded service.
Provide overview of our offering by delivering presentations to key customer contacts and prospective apprentices
Identify and capture case studies to demonstrate excellent learning provision.
Essential Qualifications/Experience/Knowledge.

Strong IT Skills
Functional Skills Level 2 (or above)
Proven experience within a key account or sales role
Excellent relationship building skills.
Ability to communicate with people at all levels.
The package

£25k - £30k per annum depending on experience – OTE circa £32,400 per annum.
22 days per annum plus 8 bank holidays
Free parking
Eyecare vouchers
Auto enrolment to company pension scheme
Discretionary profit related bonus scheme
Subsidised team social events
Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of race, religion or belief, disability, gender, sexual orientation, or age.

This organisation is committed to safeguarding and promotes the welfare of all leaners and expects all staff to share this commitment.

The successful applicant will be required to undertake appropriate checks as well as providing proof of your right to work in the UK.

If this is the role you’re looking for please apply today!

Proud member of the Disability Confident employer scheme

Assures that the training center continuously meets the standards prescribed by the applicable Federal Aviation Regulations (FAR), agency orders, and directives and assures compliance in all aspects of training through the use of a planned surveillance and inspection program on a continuing basis.

As the team lead, determines through surveillance and investigation that the training center is adequately staffed with appropriately qualified instructors and TCEs. Monitors TCEs to determine adequacy and quality of approved training programs. Conducts initial and annual training and designation of all assigned evaluators. Reviews flight training equipment discrepancy logs to assure compliance with established criteria. Assists the National Simulator Program Manager in initial and recurring qualifications of flight simulators and selected flight training devices.

Coordinates with Principal Operations Inspectors throughout the FAA who are assigned air carrier operators using the training center to ensure proper application of training programs for the particular air carrier involved. Coordinates with training center management regarding regulatory changes, FAA policy matters, and updated training requirements as needed. Coordinates and conducts various surveillance and certification activities, as appropriate, with other FAA district office inspectors. Provides technical oversight to assigned Fleet Training Program Managers.

Initiates and/or assists in the emergency suspension of airmen certificates. Conducts enforcement investigations and prepares final reports in those cases requiring legal disposition. Provides technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions.

Reviews and submits with recommendations, training center certificate applications, training center curriculum, and associated revisions. Recommends amendments to previously approved programs when contrary to existing regulatory requirements, to eliminate unsafe practices or to improve the specificity of instruction. Determines appropriate methods and/or plans for securing corrective action, when needed, and conducts follow-up inspections to insure that appropriate action has been taken.

Recommends the designation of training center evaluators for types of aircraft and simulators operated by the training center. Examines and trains training center evaluators for initial designation, recertification and standardization actions as necessary. Conducts practical tests for certification and ratings. Conducts reexamination of certificated airmen when it is determined that they do not meet the minimum standards required for the certificate they hold. Approves flight simulators and flight training devices for each maneuver, procedure, crewmember function, circling approach, and runway scene to be used in an approved training program.

Develops and conducts a surveillance program for all training center activities. Monitors flight crew training programs conducted by the training center to ensure compliance with the FAR, national and regional directives, and safe operating practices. Monitors TCEs during the conduct of airman certification and recurring evaluations to insure strict compliance with established standards.

Conducts hands-on evaluation of flight training devices to determine that they continue to meet original specifications in accordance with guidance provided in the appropriate Advisory Circulars. Reviews applications for initial evaluation or upgrade evaluation of flight simulators, including the Approval Test Guide. After determining compliance with guidance in the appropriate Advisory Circular, and compatibility with training programs submitted or approved, forwards the application package to the NSPM. Reviews the training center discrepancy logs for discrepancies that would affect the capabilities of the flight training equipment.

Starting at $125,138 Per Year (FG 14)

1515 E. Bethany Home Rd., Phoenix Arizona, 85014, +1 (602) 2163941

Starting Pay: $60k/Yr

Position Description: 

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Essential Duties and Responsibilities:

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses and organizations to promote Goodwill mission.
• Maintains regular and consistent in-person attendance.
• Serves as a Goodwill ambassador to the community.
• Transfers to different stores at any given moment due to business needs.
• Covers shifts at different stores at any moment due to business needs.
• Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
• Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
• Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
• Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
• Ensures that Team Members are operating per company standards and procedures.
• Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
• Transfers to different stores at any time due to business needs.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Builds a high-performing team.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma or equivalent
• Two years’ work experience in Retail Management, preferably thrift
• One-year customer service experience
• Proficient in Microsoft Office Suite
• Valid drivers’ license and clean MVR
• Ability to pass a background check and drug screen, where applicable for position
• Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720

Position Description: 

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Essential Duties and Responsibilities:

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses and organizations to promote Goodwill mission.
• Maintains regular and consistent in-person attendance.
• Serves as a Goodwill ambassador to the community.
• Transfers to different stores at any given moment due to business needs.
• Covers shifts at different stores at any moment due to business needs.
• Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
• Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
• Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
• Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
• Ensures that Team Members are operating per company standards and procedures.
• Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
• Transfers to different stores at any time due to business needs.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Builds a high-performing team.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma or equivalent
• Two years’ work experience in Retail Management, preferably thrift
• One-year customer service experience
• Proficient in Microsoft Office Suite
• Valid drivers’ license and clean MVR
• Ability to pass a background check and drug screen, where applicable for position
• Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

01/16/2024

Address:

6035 Silver Drive

Retail Banking Sales & Service

This role will train in Burnaby, BC and be flexible to work anywhere in the Lower Mainland, BC

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

• Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.

• Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.

• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.

• Conducts cold calls to prospective customers to develop new customer relationships.

• Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.

• Supports the Bank’s community involvement and participates in community activities.

• Maintains a high-touch relationship with key branch customers and prospects within the market.

• Resolves customer related issues using knowledge of bank services, products, and processes.

• Fulfills sales and service activities for the customer in accordance with approved procedures.

• Builds the business plan for the branch.

• Influences and negotiates to achieve business objectives.

• Identifies emerging issues and trends to inform decision-making.

• Implements, reviews, and revises work plans.

• Helps determine business priorities and best sequence for execution of business/group strategy.

• Conducts independent analysis and assessment to resolve strategic issues.

• Ensures alignment between stakeholders.

• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.

• Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Communicates goals, plans, and assignments to achieve financial and customer service goals.

• Leads the implementation of new programs, products and processes within the branch.

• Coordinates the implementation of national and regional sales and service initiatives.

• Monitors the service request and problem resolution processes for adherence to national standards.

• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.

• Plans and controls unit operating expenses in accordance with forecasts.

• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.

• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.

• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.

• Builds effective relationships with internal/external stakeholders.

• Maintains the confidentiality of customer and Bank information.

• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.

• Complies with all legal and regulatory requirements for the jurisdiction.

• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works independently on a range of complex tasks, which may include unique situations.

• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• Previous supervisory or management experience - preferred.

• In-depth knowledge of retail banking products and services.

• Advanced knowledge of competitive marketplace and trends in product offerings.

• Working knowledge of branch operational processes and policies.

• Working knowledge of branch technologies, processes, and performance metrics.

• Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.

• Technical proficiency gained through education and/or business experience.

• Verbal & written communication skills - In-depth.

• Collaboration & team skills - In-depth.

• Analytical and problem solving skills - In-depth.

• Influence skills - In-depth.

• Data driven decision making - In-depth.

Compensation & Benefits:

$ 54,500.00 (minimum) - $ 78,000.00 (mid-point) 
The base salary represents BMO Financial Group’s hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. ​

Base salary is one component of BMO Financial Group’s total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.