Total 397 Customer Service job vacancies in Wrexham, Wales

About Ofload and our mission 

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. 

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

About the role:

Reporting to the Customer Service Manager, you will lead a small team responsible for providing hypercare to our high risk customers. You will support and guide your team to help equip everyone with the tools to be successful. You will also attend Customer meetings, understand expectations and create / manage an execution plan. This is a hands on role, responding to our customers and working to a fast resolution.

What you’ll do:

• Create and maintain training documentation for both customers and staff
• Conduct regular training sessions with your team, along with QA audits
• Proficient in excel and reporting
• Use data to guide your decisions and actions
• Ensure service standards are met, such as SLA and CSAT - focusing on continuously improving our offering to customer
• Monitor workload and make sure this is evenly distributed
• Escalations - you will be great at de-escalating a situation and committed to getting a fast resolution
• Collaborate and engage with key stakeholders to achieve the best outcomes for the customer

Qualifications and Skills:

• You are a strong and confident leader, who works for their team
• Customer Obsessed - Leading by the front, with a sense of urgency
• You challenge the status quo and are solution focused
• Exceptional time management and organisational skills, able to prioritise and delegate tasks
• Strong communicator, who is able to listen, adapt and communicate effectively
• Driven and adaptable

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

As an Ofload team member, you'll enjoy:

• Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
• Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. To provide basic oral health messages and promote positive oral health behaviours to clients/ carers after appropriate training, and within the limits of their own competence. To develop and maintain good working relationships and communication with all stakeholders including families, health professionals, OHEs, dental teams and educational and childcare establishments. To motivate, guide and encourage clients to comply and engage in established Oral Health Promotion activities and programmes. To make contact and liaise with designated settings (eg. schools and nurseries, or care homes) to establish links to enable the delivery of the Oral Health Improvement programme. To communicate with clients to gain consent for Oral Health promotion activities. To work closely with, and take direction from, the OHE to deliver and monitor the Oral Health Promotion activities within the designated Oral Health Improvement Programme. To be involved in Health Promotion initiatives such as promotional events, study days and patient related activities, under the direction of the supervising OHE. Dependent upon the assigned oral health promotion programme, to facilitate and supervise tooth brushing programmes within designated schools and nursery settings and/or other settings that may be specified by the OHE. To monitor the tooth brushing programme, ensuring that all quality assurance measures are maintained. To report any concerns immediately to the OHE. To support the OHE staff with administrative duties including all associated paperwork, forms and data collection necessary to support the assigned oral health promotion programme. To be responsible for collecting, ordering and monitoring stock levels and be accountable for security of stock in remote storage areas. To undertake ordering and receipting when required, via the Oracle system. To attend staff meetings, clinical governance activities and updates as and when required. To participate in the ongoing evaluation and monitoring of the assigned oral health promotion programme contributing to service development. To manage and prioritise daily workload and time effectively. To participate in and support any other CDS oral health programmes as may come on stream.

We are looking for an innovative, motivated and talented person to join the
Monmouthshire and Torfaen Youth Offending Service, as one of our Business
Support and Information Assistants. You will be responsible for providing a high
quality Business Support service to the whole team. We are a multi agency team so
you will work with colleagues not just within the team but also internal and external
partners. The role is varied and this is an exciting opportunity to work with a
dynamic team with the opportunity to develop and expand your current skill base

Residential Support Worker

Oaklea Grange, Sandy Lane, Hope, Wrexham, LL12 9RP

Salary: £25,469.34 - £26,768.99 per annum (DOE)

Hours of Week: 40

Contract Type: Permanent

Requirements:

• An understanding of the developmental needs (physical, emotional, intellectual, social and educational) of young people.
• Child Protection issues and procedures. Social Care Services available to young people and their families
• Working within a team & Ability to demonstrate sensitivity and understanding.
• Ability to motivate self and others to meet time and performance goals.
• Ability to deal with emotional stress.
• Ability to be flexible.
• Good interpersonal skills – relate well to others (young people and staff at all levels).

As a Residential Support Worker,you will:

• Respond to and meet the identified needs of children/young people as outlined in individual care plans and as agreed with the manager.
• To work in partnership with young people, their families, social workers and other relevant agencies, in meeting the needs of young people.
• To ensure that work with children/young people is in keeping with legislative, procedural and good practice requirements.
• To ensure that the safety and welfare of young people is paramount.

• To participate in implementing, monitoring and reviewing children/young people’s care/health and education plans where appropriate and to contribute in planning meetings and reviews as require.
• To understand and be familiar with all relevant legislation guidance policies procedures in relation to safeguarding young people.
• To promote the development of a comfortable physical environment, which is conducive to good social care practice and in line with standards and guidance.

About Oaklea Grange School:

Oaklea Grange aims to meet the needs of children and young people across the continuum of care. Our range of specialist services supports out ambition to provide every child with the care, therapy, and learning they need to ensure they achieve their personal best.

Located in Nr Wrexham Oaklea Grange School accommodated 7 residents/pupils, we support young people from the ages of 11 to 18. We are able to support young people with diagnosed mental health disorders, autism and learning difficulties. Our focus is on delivering clear outcomes for each young person we look after.

Benefits of Working for us:

• A rewarding career you can be truly proud of
• A supportive environment that is committed to helping you flourish and deliver excellent care to the people we support
• Competitive pay
• Career development and training
• Progression Opportunities
• Enhanced maternity package
• Enhanced annual leave
• Fully funded Level 3/4 Health & Social Care qualification
• Funding towards a Therapeutic Childcare bachelor’s degree

If this sounds like the role for you, apply now!

Young Foundations is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with our safeguarding policy. All offers of employment are subject to an Enhanced DBS check, satisfactory references, right to work checks and any other necessary checks.

#P01

Options Autism are hiring Deputy Manager in the Wrexham region!

Role: Deputy Manager

Salary: £30,000 per annum

Hours: Full-time, Permanent (40 hours per week)

Location: Wrexham, North Wales

Essential: Full UK Driving Licence and access to own vehicle required.

How we reward you

We want our residents to have the best care possible, and therefore you’ll receive an exceptional rewards package including:

Basic salary: £30,000 per annum
Funded qualifications: Level 3 Diploma in Adult Health and Social Care or equivalent qualification . (if you do not currently hold this or equivalent)
Annual Leave Entitlement equivalent to 5.6 weeks per year (with options to purchase more)
Life Assurance
Pension scheme with options to increase your contributions
Earn £1000 by referring a friend
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad, to use at high street stores, events, cinemas, restaurants and more!
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Our next Deputy Manager will be someone who has:

A big heart and passion to make a difference to the residents’ lives.
Patience, resilience, and calmness.
As Deputy Manager you will:

Supervise care staff and take charge of the Home/s in absence of the Registered Manager and ensure that the Home meets the Regulatory Body requirements at all times
Keep up to date with regulation requirements and assist the Registered Manager with the implementation, evaluation and review of the Statement of Purpose as and when required
Safeguard adults within the Home and take lead on safeguarding issues in absence of the Registered Manager under the supervision of the Head of Care
Assist in the recruitment, training and ongoing development of staff
Undertake agreed delegated management responsibilities on an ongoing basis, in support of the Registered Manager
Support the Registered Manager in exercising their responsibilities, including deputising and representing the Home as required
Oversee and support the manager to coordinate staff between homes/flats as required for reasons of cover
Options Autism, part of Outcomes First Group, are recruiting a Deputy Manager to join our teams within the Wrexham area.

Arrow House is situated in a residential area of Wrexham and is a 4-bed communal residential home for adults with (Autism / Learning Disability). Arrow House is located just 15 minutes’ walk from the city centre and has easy access to transport routes. Our teams also have full access to a clinical team/MDT to support the services.

This home is within commuting distance from Flint, Holywell and Chester and surrounding towns and villages.

We are part of Options Autism and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. We welcome staff who share our commitment to help Adults experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

Our residential homes are friendly and fun, and though there are challenges too, everything we do is dedicated to creating rewarding experiences – for those we look after and for everyone in our team!

Options Autism are Specialists in Education, Care and Therapy for young people with autistic spectrum conditions, learning difficulties, complex behaviour associated with autism and anxiety and mental health needs.

How to Apply
1. Click Apply and follow the on-screen instructions
2. Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!


We are committed to the safeguarding and promoting the welfare of young people and adults. All successful applicants will be subject to fully Enhanced DBS and reimbursement of the update service fee.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

1#

Have you considered working in Adult Residential Care? We are looking to grow our team and we need you now! We are currently recruiting a Level 2 Care and Support Worker, to join Min y Môr Residential Care Home, Aberaeron, on a permanent basis.

Do you enjoy caring for others or are you looking for a new challenge? Join our hard-working, friendly and supportive team at Min y Môr and see the genuine difference you can make!

Previous experience of working in a care home is not essential as full training will be given. As long as you have kindness, patience, respect and resilience – the rest we can teach you!

About the role:
No two days are the same in this varied and rewarding role. As a general guide, your day-to-day duties may include:
- providing total care to clients according to daily routine as outlined in care plans
- providing emotional support and reassurance to clients, particularly when they need to adjust to change/and or family crisis
- administering prescribed medication, including controlled drugs, in line with policy and procedure
- escorting clients out of the establishment, e.g. leisure trips
- completing daily records
- undertaking cleaning, laundry and dining room service

Our offer to you:
The contribution our employees make to the health, safety and wellbeing of our care home residents is priceless. We therefore want to ensure that our Care and Support Workers find working for Ceredigion as rewarding as possible.

With that in mind we offer our employees a range of employee benefits, including:
- up to 34 days annual leave
- health and wellbeing initiatives including free lifestyle and counselling support
- Local Government Pension Scheme;
- enhanced maternity, adoption and paternity pay
- Vectis discount card/ for savings on big name brands and with registered local businesses
- learning and development opportunities to support career progression
- salary sacrifice schemes including the Cycle to Work scheme

For more information about our employee benefits please see our careers website.

This is a fantastic opportunity for a caring and compassionate individual to join a friendly and dedicated team and make a real difference.

Submitting an application:
We have made it easier for you to apply by simplifying our application form. Submitting an application has never been easier!

Should you require support to complete your application please do not hesitate to contact 01970 633949 or email: humanresources@ceredigion.gov.uk

Additional information:
This role includes weekend working as part of a normal working week or rota. The successful candidate will be entitled to the following pay:
Saturday – Time and a quarter
Sunday – Time and a half

Please see the careers website for the Job Description and Person Specification.

For further information please contact: Chloe.Williams-Lawless@ceredigion.gov.uk

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

Location: Penmorfa, Aberaeron or Canolfan Rheidol, Aberystwyth as well as the opportunity to work from home.

Are you looking for the opportunity to work in the beautiful small towns and countryside of West Wales and for a forward thinking local authority that provides good staff support and opportunities for career progression?

We have an opportunity in Ceredigion to recruit into a Social Work Assistant post to work in the Planned Care Team with older adults, adults with physical disabilities and psychiatry of old age who require care and support under Part 3 and 4 of the Social Services and Well-being Act and with carers who require support.

The Authority is committed to a strengths based approach using Signs of Safety and is in the process of transformation to a through-age and whole family model which offers greater flexibility to develop plans & services to meet needs. This model provides exciting opportunities for collaborative working between departments within the authority as well as with our partner agencies.

We are seeking Individuals with a degree of fluency in the Welsh language, A successful applicant without the required Welsh language skills will be fully supported to reach the desired standard within 2 years of appointment.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found on our careers website.

In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:
Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.

Please see the careers website for the Job Description and Person Specification.

For further information please contact Ruth Jones: Ruth.Jones@ceredigion.gov.uk

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

You will be able to find the full job description and Personal Specification in the supporting documents or click 'apply now' to view in Trac

Job Title – Childrens Residential Support Worker
Pay - £12.55-£13.55 £60 per sleep in (double time on BH) - £250 per day

Location - North Wales & Wrexham



Must be a driver with access to own vehicle with 6 months UK experience.



Lavoro Care are currently recruiting motivated staff to work within outward bounds centres with young people who have complex needs such as EBD and challenging behaviour. If you have a passion for learning and adventures in the outdoors, then apply today!


- You will be compassionate, resilient and committee to being a positive role model. Confident working within the outdoors whilst dealing with challenging behaviour.

- Supporting every young person to feel valued and safe, ensuring their physical, emotional, and everyday needs are met

- To provide a consistent, high-quality service that supports the assessed needs of the residents and to advocate for their wellbeing. This will include a level of written work completing daily records and contributing to reports and assessments
Through activities, help young people develop self-esteem, a feeling of safety and personal strategies to deal with unhelpful behaviour and thoughts, and ultimately to achieve their full potential Support or lead, where appropriate, a wide range of activities/daily tasks


All successful candidates will be required to undergo a full safe employment check including an Enhanced DBS check and two references, one being your most recent employer.


If this position sounds like what you are looking for, please apply without delay.

We are looking for an outstandingBank Support Workerwith a passion for delivering excellent care. Cygnet Ty Alarchis a six bed community rehabilitation (level 1) service for women who have been able to progress through the hospital pathway at Cygnet St Teilo House. We also accept referrals from other high dependency inpatient rehabilitation services as well as directly from the community. This service is now open and accepting referrals. We offer a safe, comfortable and homely setting that enables women to focus on their continued recovery and transition back into a successful and more independent lifestyle with the advantage of multi-disciplinary team (MDT) support available fromCygnet St Teilo House. Apply now to enjoy excellent career prospects whilereaping the rewards of making difference to peoples lives. Your day-to-day Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? Well offer you Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Join Our Team as a Software Support Engineer (SSE) 

Are you a problem solver who thrives on helping customers succeed? As a Software Support Engineer (SSE) on our growing team, you'll be at the forefront of assisting our customers with installing our software, deploying it to cloud-hosted environments, integrating it with their data sources, and upgrading to the latest versions. You'll work closely with customers, often via Zoom, to troubleshoot technical issues related to our software and their environments, including firewalls, third-party authentication, and general IT challenges. 

In this role, you'll be a valued member of our product development team, influencing the evolution of our products to enhance customer satisfaction and resolve common pain points. 

We're looking for someone who: 

• Loves solving problems: You're driven to find the true root cause of issues and won’t stop until it's resolved. 

• Communicates effectively: You're responsive, articulate, and ready to help customers even during off-hours when needed. 

• Has dual OS expertise: You're comfortable with both Linux and Windows and familiar with cloud environments like AWS or Azure. 

• Constantly improves: You're always looking for ways to better your craft, support your teammates, and innovate. 

• Pays attention to detail: You enjoy digging through logs to piece together clues and uncover the root cause. 

• Is patient and empathetic: You excel at supporting customers with care and understanding. 

• Learns quickly: You’re often the one suggesting new ideas and elevating the team’s standards. You know how to make your ideas heard while being a team player. 

• Is technically adept: You can deep dive into issues using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools, with a solid grasp of networking technologies like TCP/IP, HTTP(S), and Ethernet. 

• Can support the APAC region.  8 AM – 5 PM MYT – Can work other locations, but this is the base time to cover (Japan, Malaysia, Australia, and New Zealand as examples)  

• You have a bachelor's or associate degree in Computer Science, Information Technology, Information Systems, or a related field.  

• You’re open to periodic travel to work with customers on-site or attend meetups for some face-to-face time with your colleagues. 

• Experience with Linux and Windows, and familiarity with cloud environments like AWS or Azure. 

• Experience with using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools. 

• You know how to balance work with life, and you're looking for a role that respects that.  

• You’re excited about working with smart, passionate people in a scale-up environment with great investors and a bright future. 

If this sounds like you, we’d love to have you on board. Apply today and help us shape the future of our product and customer experience! 

JOB TITLE: LSA (Classroom) REPORTING TO: Teacher and Headteacher HOURS OF WORK: 8.15am – 4.15pm
JOB SUMMARY: Sporting Chance Newport opened in summer 2021 as an independent special day school for young learners between year 7 to year 11 with social, emotional and behavioural difficulties and Additional Learning Needs, registered currently for up to 16 pupils The school is located close to the centre of the city of Newport.
MAIN DUTIES AND RESPONSIBILITIES:To support the physical, intellectual, emotional, and social development of pupils, including contributing ideas and suggestions to support planning, to meet their development needs.Assist the teachers with learning activities ensuring health and safety and good behaviour of pupils. Support the whole class / small groups or individual pupils in accessing learning activities as directed by the teachers to enable pupils’ progress towards their targets. Be aware of and support differences to ensure all pupils have equal access to opportunities to learn and develop. To prepare and support the use of learning materials, adapting them as necessary to meet the needs of the designated pupil(s).Contribute to the overall work/aims of the school and appreciate and support the role of colleagues and other professionals to enable the school to fulfil its development plans etc.Motivate and encourage the pupils to have a go at activities they may be unsure of.
CLOSING DATE: February 16th 2024

Are you looking to make a real difference and work in a supportive and dynamic team? We are looking for Support Workers to joinCygnet Delfryn,Mold, Flintshire, North Wales. Delfrynis a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women. Why Cygnet? Well offer you £12 per hour Free Meal during shifts Paid breaks Free parking onsite. An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Employee referral scheme Enhanced maternity Free Health Cash plan 24-hour free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Free DBS NHS Blue Light Discount Card, Reward Gateway Fully Paid Training and Induction, 28 Days Paid Annual Leave, Paid breaks Contributory pension scheme What you will need: Positive Attitude and Caring Approach A genuine commitment and passion to improving an individuals life Strong Communication Skills Able to work as part of a team No previous care experience required as full training given About the Role: Working in a 24-hour 7 days a week service. Helping to promote the individual's independence Working as part of the Multi-Disciplinary team Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard those we support. Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence Monitoring of individuals and reporting concerns to senior team members or managers Going out with individuals into the local community to attend events, parks, restaurants and local activities Completing residents records to help monitor health and overall well-being Successful candidates will be required to undergo an enhanced DBS check.

Are you looking to make a real difference and work in a supportive and dynamic team? We are looking for Support Workers to join Cygnet Delfryn, Mold, Flintshire, North Wales.

Delfryn is a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.

Why Cygnet? We’ll offer you…

• £12 per hour
• Free Meal during shifts
• Paid breaks
• Free parking onsite.
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Enhanced maternity
• Free Health Cash plan
• 24-hour free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Free DBS
• NHS Blue Light Discount Card, Reward Gateway®
• Fully Paid Training and Induction, 28 Days Paid Annual Leave, Paid breaks
• Contributory pension scheme

What you will need:

• Positive Attitude and Caring Approach
• A genuine commitment and passion to improving an individual’s life
• Strong Communication Skills
• Able to work as part of a team
• No previous care experience required as full training given

About the Role:

Working in a 24-hour 7 days a week service.

• Helping to promote the individual's independence
• Working as part of the Multi-Disciplinary team
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard those we support.
• Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
• Monitoring of individuals and reporting concerns to senior team members or managers
• Going out with individuals into the local community to attend events, parks, restaurants and local activities

Completing resident’s records to help monitor health and overall well-being

Successful candidates will be required to undergo an enhanced DBS check.

Proud member of the Disability Confident employer scheme