Total 53 Customer Service job vacancies in Watford, Hertfordshire, WD24 4YW

A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust.


We are seeking a dedicated and knowledgeable Clinical Nurse Specialist (CNS) in Nutrition to join our multidisciplinary team. As a Band 7 CNS in Nutrition, you will be responsible for providing expert advice, management, and care to patients with complex nutritional needs, including nasogastric tube (NGT) insertions, managing and troubleshooting blocked percutaneous endoscopic gastrostomy (PEG) tubes, delivering comprehensive training and supporting the clinical teams to provide the best nutrition for all our patients.

This position requires a passionate advocate for patient-centred care with advanced skills in clinical nutrition. You will be a key clinical leader, supporting the development and implementation of best practices, enhancing quality of care, and empowering both patients and healthcare professionals with knowledge and expertise in nutrition.

This is an exciting opportunity to make a real difference in patient care and to develop further as a clinical specialist within a supportive and progressive environment. If you are passionate about nutrition, advanced nursing practice, and skilled in NGT and PEG care, we encourage you to apply.

Nurses with some experience in this field will be considered for a band 6 to 7 development post.

Deliver high-quality, evidence-based care to patients with diverse nutritional needs, including those with malnutrition, enteral and parenteral feeding requirements, and complex metabolic issues.

Act as a clinical resource and provide specialist advice, assessments, and interventions for patients and the wider healthcare team with a particular focus on NGTs and managing blocked PEG tubes.

Develop individualised care plans in collaboration with patients, families, and other healthcare professionals, ensuring each patient's nutritional needs are met.

Educate and support patients, families, and carers, enabling them to participate effectively in the management of nutritional interventions.

Work closely with the multidisciplinary team, including gastroenterologists, nurses, dietitians, physicians, and pharmacists, to ensure a holistic approach to patient care.

Lead on quality improvement projects related to nutrition, auditing, and service evaluation to enhance patient outcomes and service efficiency.

Work with colleagues across the Trust to ensure that the best nutritional care is delivered to all our patients.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Clinical Leadership: Provide expert nursing advice, direction, and support to nursing staff and other professionals, promoting high standards in nutrition care and advanced interventions like NGT insertions and PEG management.

Education and Training: Facilitate and deliver training sessions to healthcare staff to promote understanding of NGT insertion and care, troubleshooting PEG complications, and other nutrition-related skills, ensuring a consistently high standard of clinical practice.

Research and Development: Lead and participate in nutrition-related research and service evaluation, staying updated with evidence-based practices, including the latest advancements in enteral feeding techniques, and integrating findings into daily practice.

Patient Advocacy: Act as an advocate for patients with nutritional needs, ensuring their voice is heard in clinical decision-making and care planning, and that any issues with PEG or NGT interventions are managed promptly and effectively.

Documentation and Reporting: Maintain accurate and timely documentation of patient assessments, care plans, and interventions, adhering to Trust and professional standards.

Policy Implementation: Contribute to the development, implementation, and review of nutrition policies and procedures so as to standardise best practices across the organisation.


This advert closes on Thursday 12 Dec 2024

Are you a technically minded problem solver with a desire to support and develop on IT systems and Applications?

If the answer is yes, Altro may have the opportunity you are looking for…

Altro are currently recruiting for a Service Desk Analyst to join our in-house Computer Services Team, based here in Letchworth Garden City. Operating as one part of Computer Services, the Service Desk is responsible for 1st and 2nd line support for all Altro and Autoglym sites based in the UK and European locations. The primary purpose of the team is to provide client support across multiple platforms and technologies. The team of four is part of a wider IT team of thirty based globally.

So, as a Service Desk Analyst, what will you be doing?


Working in a Service Desk team to;
Answer support calls via the main Service Desk line
Support the ITSM application to create/log/respond to tickets, reply to emails / escalate if necessary
Provide support to clients using PC remote support tools or in person
Support and maintain company IT hardware i.e. Printers, Laptops etc.
Work closely with colleagues and escalate calls as appropriate
Provide feedback to IT Team on methods to improve client satisfaction
Co-ordination of technology for New Starters and Leavers
Creation of work accounts i.e. AD Accounts and Apple/Google ID’s
Setting up of PC’s/Laptops and Mobiles for customers
Maintaining and cataloguing IT assets and ensuring IT inventory is up to date
To act with courtesy, discretion and confidentiality


So, who are Altro?

The Altro Group has 2 trading divisions. Altro, a leading British manufacturer and supplier of premium flooring and wall cladding systems for construction and transport and Autoglym, a leading British manufacturer and supplier of premium vehicle valeting products. We have been going strong since 1919, family owned and run, we share family values; we care about you, each other and are passionate about what we do.

As well as an exciting opportunity and a competitive salary, what do we have to offer?


Holiday entitlement starts at 25 days; if you need a little extra... you can buy some more
A defined contribution pension scheme available for all staff
Hopefully never needed, but from day one you will be covered by our life assurance scheme
Occupational Sick Pay and an onsite Occupational Health Service
Confidential 24-hour life management and personal support service for you and your family
Enhanced family friendly benefits, including Maternity, Paternity and Shared Parental Leave.
Free eye tests are available for all employees
A paid day off each year to take part in our volunteering scheme
Don’t worry about getting parked...we have free car parking at all our sites
We offer long service awards to all our employees
Learning and Development - training and development support, no matter where you are in your career
A variety of social events across the group, including the company Christmas party.
It might be a long way off, but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement.


What are we looking for?


IT experience necessary and qualifications would be an advantage
Proficient in Microsoft Windows operating systems and Office 365 applications
Previous experience of communicating with internal/external customers via telephone, collaboration software and email.
Experience of working within a customer focused environment
Previous administration experience would be an advantage
Experience of providing 1st/2nd line support


Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don’t want you to just work here. We want you to belong here.”

If you have the relevant experience and would describe yourself as someone who is self-motivated, team player, then we would love to hear from you! Click ‘Apply’ today.

Please see the attached job description for further information about the role. Are you up for the challenge?If so please submit your application as soon as possible, making sure you tell us why you want to work as a Health Care Support Worker, within our Emergency Medicine Division. Once you have experience in the role, if you are looking to progress we have fantastic opportunities within the Trust for you to complete a Healthcare Support Worker Apprenticeship or to go on to complete the Nursing Associate program. These opportunities are fully supported and financed by the Trust. Please ask us for more information if you are interested. ****** IMPORTANT INFORMATION - PLEASE READ ****** Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role. We are recruiting for full time positions covering a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights). Full-time posts involve working 3 long days/nights per week with 1 week in 4 working a 4 day week. Part-time posts involve working 2 long days/nights per week. Shifts are 12.5 hours long (this includes an hour allocated for breaks). Shifts start at 7:15am - 7:45pm or 7:15pm - 7:45am. Shifts will cover 7 days per week, days, nights and Bank Holidays. We cannot accommodate set shift patterns, day or night only shifts. If you are unable to commit to the working pattern, as detailed above, we would suggest that you apply to join NHS Professionals. We offer an excellent pension scheme, annual leave allowance and family friendly policies, NHS Staff Discounts and salary sacrifice schemes. You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme.

Clinical Leadership: Provide expert nursing advice, direction, and support to nursing staff and other professionals, promoting high standards in nutrition care and advanced interventions like NGT insertions and PEG management. Education and Training: Facilitate and deliver training sessions to healthcare staff to promote understanding of NGT insertion and care, troubleshooting PEG complications, and other nutrition-related skills, ensuring a consistently high standard of clinical practice. Research and Development: Lead and participate in nutrition-related research and service evaluation, staying updated with evidence-based practices, including the latest advancements in enteral feeding techniques, and integrating findings into daily practice. Patient Advocacy: Act as an advocate for patients with nutritional needs, ensuring their voice is heard in clinical decision-making and care planning, and that any issues with PEG or NGT interventions are managed promptly and effectively. Documentation and Reporting: Maintain accurate and timely documentation of patient assessments, care plans, and interventions, adhering to Trust and professional standards. Policy Implementation: Contribute to the development, implementation, and review of nutrition policies and procedures so as to standardise best practices across the organisation.

The Deputy Designated Safeguarding Lead (DDSL) should be a committed and proactive member of support staff who will support our Designated Safeguarding Lead (DSL) in promoting and safeguarding the welfare of our students. The DDSL will play a crucial role in creating a safe and supportive environment where students can thrive academically and personally, both in school and online.

Job Title: Children & Young Adult Support Worker job vacancy Full or Part-Time, Location: Stevenage, Hertfordshire.

Salary: £11.72 - £12.20 per hour (Depending on Qualification)
Welcome Bonus: £1500
Shift Pattern: 4 Weekly rota patterns
Hours: Full or Part-Time shifts available, including weekends only
Training: Full training provided to Level 3 Diploma in Residential Childcare

We are thrilled to announce an exciting opportunity for a Children & Young Adult Support Worker in Letchworth Garden City, Hertfordshire. This role is brought to you by us, your dedicated Recruitment Partner, on behalf of a leading provider of Specialist Education Schools for Children & Young Adults with special educational needs (SEN) and disabilities.

Key Responsibilities:
Build meaningful relationships to positively impact the lives of children and young adults.
Demonstrate a passion for making a difference, even if you lack previous experience.
Work collaboratively within a supportive team to empower and assist where needed.
Guide and encourage supportive independence among children and young adults.
Communicate effectively with exceptional patience and resilience.
Employ creativity to meet the unique needs of each child or young adult.
Commit to a flexible rota pattern, typically working every other weekend.
Criteria:
Willingness to learn and go the extra mile.
Ability to guide and encourage supportive independence.
Exceptional communication skills and patience.
Resilient with a robust and positive nature.
Creative approach to meeting the needs of children and young adults.
Ability to work on a rota pattern, including weekends.
Successful applicants will undergo pre-employment safeguarding checks, including an enhanced disclosure and barring service (DBS) check. This position is exempt from the Rehabilitation of Offenders Act 1974, and as such, applicants are required to declare all convictions and cautions, including those which are spent unless protected under the DBS filtering rules.

For more information and to apply, click the apply button or you can contact us at 0113 4166900. Join this unique organisation in making a difference in the lives of children and young adults with SEN and disabilities.

Activity Care Worker

Full Time

At Quantum Care we are proud of our commitment to providing the highest quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. An exciting opportunity has arisen in one of our Homes for an Activity Care Worker to join the team.

As an Activity Care Worker:

You will be part of the Home Care Team providing a varied program of activities to stimulate and entertain our residents.
You will have excellent communication and creativity skills and a genuine enthusiasm for working with older people.
Experience in a similar role would be useful but we will provide you with comprehensive training and support.
You just need to be creative, outgoing and have a passion for working with older people in a friendly environment.
We would love to have you in our team and in return we will provide the following rewards & benefits:

Competitive salaries with weekend enhancements.
Career development opportunities & recognition of career milestones.
First class in-house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance to help balance work, family and life.
Company pension scheme & optional salary death in service benefit (after 1 year).
Free DBS and uniform.
Access to retail offers.
Refer a friend scheme of £500 per referral.
Terms and conditions apply to all benefits

This is a great opportunity to join a well-established organisation that offers great career progression. We welcome applications from people around the world who can work in the UK permanently or for a limited time. We need to make sure that our candidates have the right to work in the country as we’re not able to employ them otherwise. We are not able to offer sponsorship.

Night Care Worker

Full-time, Part-time & Quantum Flexi (Casual) hours available

At Quantum Care we are proud of our commitment to providing the highest quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. Our team ensure that all our residents will receive a tailored care adapted to their individual needs, they support them with daily living, including recreational activities, food and drink, administering medication, accessing health care and personal care. They offer support that directly impacts our residents’ wellbeing, assisting them to enjoy everyday life with dignity.

Who we are looking for:

You’ll be naturally compassionate and patient, it is not necessary to have previous experience of working in a similar care environment because as long as you have a positive attitude and good communication skills, our first-class training will do the rest.
You’ll be willing to undertake all aspects of care to meet the physical, emotional and social needs of our residents, training will be provided.
A willingness to be trained and to achieve Level 2 Diploma in Health and Social Care
The ability to work shifts (including weekends and evenings)
You must be aged 18 or over to apply for this job
We would love to have you in our team and in return we will provide the following rewards & benefits:

Competitive salaries with weekend enhancements
Career development opportunities & recognition of career milestones
First class in house training provided from day one
Free Employee Assistant Programme: Providing 24/7 assistance to help balance work, family and life.
Company Pension Scheme & optional salary death in service benefit (after 1 year)
Free DBS and uniform
Access to retail discounts and offers
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established organisation that offers a permanent job with great career progression. We welcome applications from people around the world who can work in the UK permanently or for a limited time. We need to make sure that our candidates have the right to work in the country as we’re not able to employ them otherwise. We are not able to offer sponsorship.

Senior Care Assistant – Weekdays and alternate weekends required

Full Time

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex.

We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

You will be responsible for:

Taking a leadership role on a designated unit Reviewing and updating care plans.
Giving personal care to residents.
Administering medication and ensuring that social activities are provided during each shift.
Your Skills:

Essential to hold a Level 2 Diploma in Health and Social Care.
Desirable to hold a Level 3 Diploma in Health and Social Care ( Or willingness to work towards).
You must have substantial experience of working with older people in a residential care setting and a real passion for leading and delivering outstanding care to our residents.
We would love to have you in our team an in return we will provide the following rewards & benefits:

Competitive salaries with weekend enhancements.
Career development opportunities & recognition of career milestones.
First class in house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance to help balance work, family and life.
Company Pension Scheme & optional salary death in service benefit (after 1 year).
Free DBS and uniform Access to retail discounts and offers.
Refer a friend scheme of £500 per referral.
Terms and Conditions Apply

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

Care Worker – Weekdays and alternate weekends required

Full-time, Part-time hours available

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

Who we are looking for:

It is not necessary to have previous experience of working in a similar care environment because, as long as you are an empathetic individual who has a positive attitude and good communication skills, our first-class training will do the rest.
You will be able to undertake all aspects of caring for older people with compassion and respect in order to meet the physical, emotional and social needs of our residents.
Our staff have access to first class induction training and ongoing learning and development opportunities including the opportunity to work towards industry recognised qualifications.
Our Homes operate on a 24/7, 365-day basis therefore you will need to be able to work shifts (including weekends, evenings and Bank Holidays).
You must be aged 18 years or over to apply for this job.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays
Career development opportunities and recognition of career milestones
First class in house training provided from day one
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service)
Free DBS check and uniform
Access to retail discounts and offers
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

Senior Care Assistant - Weekdays and alternate weekends required

Full and Part Time Hours Available

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex.

We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

As a Senior Care Assistant you will be responsible for:

Taking a leadership role on a designated unit
Reviewing and updating care plans
Giving personal care to residents
Administering medication and ensuring that social activities are provided during each shift
Your Skills:

Essential to hold a Level 2 Diploma in Health and Social Care.
Desirable to hold a Level 3 Diploma in Health and Social Care ( Or willingness to work towards).
Essential to hold a Level 2 Award in Dementia awareness or equivalent
You must have substantial experience of working with older people in a residential care setting and a real passion for leading and delivering outstanding care to our residents.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays
Career development opportunities and recognition of career milestones
First class in house training provided from day one
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service)
Free DBS check and uniform
Access to retail discounts and offers
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression.

We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

Senior Learning Support Assistant (TTO)Term Time Only£27,080 - £29,594 (pro rata)Based at St. Albans CampusWe are seeking to appoint an experienced, highly motivated, and dedicated individual to Line Manage a team of Learning Support Assistants as well as support our students to ensure they reach their full potential. You will need knowledge, experience, and awareness of a variety of approaches to supporting students.
The role will include liaising closely with the Curriculum, parents, and carers to ensure they are provided with up to date, accurate information regarding the support the students are receiving, this will also include Chairing EHCP reviews.
You will need to be highly organised and have attention to detail, working across all Curriculum levels within a diverse, fast-paced environment, while also Line Managing a team of Learning support assistants.Required Skills• Good standard of education or extensive experience
• Experience of supporting students with specific additional needs e.g., sensory impairment, dyslexia and/or Autism/Asperger’s Syndrome within an educational/similar environment
• Proficient level of ICT Skills (Office 365)
• Knowledge of SafeguardingWhat we Offer:Automatic entry into the Local Government pension scheme
Life insurance
Generous Annual Leave – (30) days pro rata plus 8 days bank holiday pro rata
Family friendly policies and flexible working opportunities available
Excellent CPD Opportunities to grow and develop through mentorship and coaching.
Free Onsite Parking
Subsidised onsite restaurant.
A cycle scheme and discounted gym membership

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity. Other responsibilities will include: Promoting and delivering high quality person-centred care to our residents. Closely monitoring and reporting on residents daily progress, ensuring all observations and interventions are recorded. Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur. Providing ongoing support for the residents, their families and the Care Services Team. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must have: A minimum of NVQ Level 3 or equivalent. A recognised Medication administration qualification and experience. Previous experience in a Senior Care role. Demonstrable ability in organising, leading, inspiring and influencing a team. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

Job Title: -Registered ICU Nurse Trust : - West Hertfordshire Hospitals NHS Trust Location :-Hemel Hemsptead,St Albans & Watford Pay Rates: -£17.69 to £28.30 Per hour. Trust Info: West Hertfordshire Hospitals NHS Trust provides acute hospital-based and specialist healthcare services to around half a million people living in Hertfordshire, north London and further afield. The Trust was the first hospital in Europe to treat patients with Puritan Bennett 980 ventilators, a type of ventilator that helps patients to breathe more naturally. Why might this job interest you? Being an intensive care nurse in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. The flexibility in scheduling enables intensive care nurses to balance their professional commitments with personal responsibilities, ensuring they can provide optimal care while maintaining their well-being. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units. What you can add: Comply with NMC Professional Registration and keep up to date with current nursing practices Undertake nursing assessment and evaluation to enable development of appropriate plans of care based on the needs of the individual Be proficient in the delivery of care to patients Ensure safe administration of drugs in accordance with NMC and CHS policies Ensure accurate records are kept in accordance with CHS policy and NMC guidelines Working as an effective team member and promoting team and interdisciplinary relationships The role will involve, but not be limited to you performing the above. What you'll need: A minimum of 6 months paid experience in an ICU hospital environment within the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices Ensure accurate records are kept in accordance with CHS policy and NMC guidelines. *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Carebe part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly payto give you access to your wages more quickly. Blue Light CardNHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestylebeing on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunitiesvia the Trust and NHSPs own academy. Explore different wards,keep your skills up to date whilst gaining vital experience. Being part of the NHSP Communitymeans youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust.


The Emergency Medicine Division is a fast-paced environment where no two days are the same! We are looking for highly motivated and adaptable team members who are enthusiastic about providing the best care for our patients whilst they are at their most vulnerable.

Understandably the Emergency Medicine Division is incredibly busy with high patient turnover therefore you need to be confident in your delivery of care whilst ensuring that you help to maintain the privacy and dignity of our patients.

You will be working alongside our friendly and professional team either in the Emergency Department, Emergency Assessment Unit or Acute Admissions Unit to ensure patient safety and care of patients.



As a Healthcare Support Worker you will be an essential part of the nursing team. You will do a fantastic job providing care and support to our patients and their families.

You will need to be the kind of person who puts their patients first, providing the best care for every patient, every day.

You will provide hands on personal care for your patients whilst encouraging them to be as independent as possible.
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.

We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.


Please see the attached job description for further information about the role.

Are you up for the challenge? If so please submit your application as soon as possible, making sure you tell us why you want to work as a Health Care Support Worker, within our Emergency Medicine Division.

Once you have experience in the role, if you are looking to progress we have fantastic opportunities within the Trust for you to complete a Healthcare Support Worker Apprenticeship or to go on to complete the Nursing Associate program. These opportunities are fully supported and financed by the Trust. Please ask us for more information if you are interested.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

We are recruiting for full time positions covering a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights).

Full-time posts involve working 3 long days/nights per week with 1 week in 4 working a 4 day week. Part-time posts involve working 2 long days/nights per week.

Shifts are 12.5 hours long (this includes an hour allocated for breaks). Shifts start at 7:15am - 7:45pm or 7:15pm - 7:45am. Shifts will cover 7 days per week, days, nights and Bank Holidays.

We cannot accommodate set shift patterns, day or night only shifts. If you are unable to commit to the working pattern, as detailed above, we would suggest that you apply to join NHS Professionals.

We offer an excellent pension scheme, annual leave allowance and family friendly policies, NHS Staff Discounts and salary sacrifice schemes.

You will be required to complete the ‘Care Certificate’ qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme.


This advert closes on Tuesday 3 Dec 2024