Total 463 Customer Service job vacancies in Stowmarket, Suffolk

Your new company
An acquisitive and positive organisation with offices based in Newmarket.

Your new role
This is an exciting opportunity to join my client as a Customer Services Team Leader. The purpose of the Customer Services Team Leader role is to be responsible for overseeing the daily operations of the dispatch team, ensuring efficient and timely coordination of engineers. This role involves managing dispatch staff, optimising dispatch procedures, and maintaining effective communication with engineers and other stakeholders. Key responsibilities include but not limited to:

• Lead, mentor, and supervise the dispatch team, including scheduling shifts, assigning tasks, and monitoring performance.
• Oversee the dispatching of Engineers, ensuring that all operations are conducted efficiently and in accordance with company policies.
• Facilitate clear and effective communication between dispatchers, engineers and other departments.
• Track and analyse key performance indicators (KPIs) related to dispatch activities.
• Address and resolve operational challenges, including emergencies and delays.
• Ensure accurate documentation of dispatch information for reporting and compliance purposes.

What you'll need to succeed
To succeed in this job, you will require:

• Minimum of 3-5 years of experience in dispatching, logistics, or a similar role
• Minimum of 1-2 years in a supervisory or leadership position.
• Excellent communication and interpersonal skills.
• Analytical skills to assess performance metrics and implement improvements.

What you'll get in return
In return, you will have the chance to lead and mentor a proactive and experienced team.

• Monday to Friday-40 hour week
• £27,040 + discretionary KPI bonus
• Added value benefits
• Breakfast club and social events
• On-site parking

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Here at Sugarman Health and Wellbeing, we are looking for a passionate and caring candidate, who are willing to provide care that promotes independence and giving the client the best quality of life. This client is very ambitious, and are looking for somone who are very outgoing, inspiring, and with a good sense of humour.

• Role: Live In Care Assistant
• Location: Bury St Edmonds
• Shifts: 2 weeks on, 2 weeks off
• Monday to Sunday
• Contract: Full Time
• Speciality: Complex Care
• Start Date: ASAP on completion of recruitment process
• PPE Provided

You would become an essential part of the existing part of the existing care team in this fufilling and rewarding role.

Theory and practical trainign will be provided to ensure you have the correct skills to support this individual. This is an amazing oppurtunity in order to learn and expand your knowledge with new care skills, to help develop your career and experience exciting new oppurtunities.

Benefits working for Sugarman Health and Wellbeing:

• Enhancing the Service Users quality of life
• Ongoing training and development oppurtunities
• Ongoing support from other carers, the Nurse Care Manager, and Registered Manager.
• Weekly Pay
• Paid via PAYE or Umbrella
• Holiday Pay (PAYE)
• Lucrative refere a friend scheme *Terms and Conditions Apply*

What are your duties as a Healthcare Assistant in this package?

• Able to support in Moving and Handling & Personal Care
• Support and maintain all clinical needs
• To be respectful and maintain professional boundaries
• Someone who will go above and beyond for the Service User and staff involved in the package.

Requirements:

• A minimum of 6 months proffessional care experineces
• The right to work in the UK and have the correct documentation for this
• A full enhanced DBS
• An up to date CV with full working history

Interested in applying for this role?

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHWC

Hours: 35 hours per weekShift Pattern: 07.00 - 14.00, 14.00 - 20.00 & 17.00 - 21.00Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?Are you a people person who can strike up a conversation with anyone?Do you want to finish work knowing you’ve made real a difference to someone’s life?If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. Our Care Workers:• Are paid by the hour, not by the job. £12.93 per hour, full time equivalent £23,597.31 per annum (based on working 35 hours per week)• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan* • Will be supported to achieve relevant qualifications • Can join our Extra Care Academy - support and training to progress into management Is it for me?You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. All you need is:• To be kind and friendly• Good written and verbal English communication skills• Commitment to undertake necessary further training• A genuine desire to help people• Reliability and flexibility• The ability to use your initiative• To remain calm under pressureAbout the roleEveryone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.• Making meals, drinks and snacks where necessary.• Encouraging and enabling residents to follow agreed care plans.• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. The benefitsAt Housing 21 we’re proud to be bucking the trend as a care provider; not only do we pay at least 10 percent more than the National Living Wage, but we offer a range of impressive benefits including:• Holiday Pay• Occupational Sick Pay• Occupational Maternity Pay• Health Cash Plan* • Blue Light Card (offering discounts across retail, hospitality and leisure)• Car Lease Scheme• Cycle to Work Scheme• Uniform provided • Employee Assistance Programme• 50p hourly enhancement for all Level 2 • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.*Health Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.Closing Date for applications 31 October 2024Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Rendlesham Care Centre
• Suffolk Drive, Rendlesham, Suffolk, IP12 2TP
• 60 Bedded Nursing/Residential
• 9.9 Carehome.co.uk Review Score
• Good CQC Score

About the role

• Activities Coordinator
• 40 Hours per week / Alternate weekend work Required
• £11.44 per Hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

The key ingredients to being a successful Wellbeing Coordinator is the interpersonal and preparation abilities that will ensure every resident is making the most of every day, delivering activities and ideas that bring out the best in those we passionately care about.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!