Total 463 Customer Service job vacancies in Stowmarket, Suffolk

About the role

Availability Window Days From time To time Sun 10:00:00 16:00:00 Tue 07:45:00 12:30:00 Wed 12:00:00 19:15:00 Sat 12:00:00 21:00:00

Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
• Accurately recording any customer details and treating this information confidentially.
• Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
• Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
• Accurately recording and processing returned items from customers.
• Signing in visitors, ensuring they are aware of the health, safety and fire procedures for the store.
• Controlling keys that may be stored at the desk correctly.
• Liaising with Shift Leaders, Managers and Security, communicating clearly.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Working across the store in our service, picking and replenishment areas where required.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Apollo Health & Social Care Placement Coordinator and Assessor
Within the range of £28,929 to £31,110
Up to 35 hours per week, fixed term to 31st July 2025

This is an exciting opportunity to share your professional knowledge and expertise in order to support our Health and Social Care students, and aspiring Health & Social Care professionals achieve in their chosen field through the Apollo Project, with Suffolk New College.

The Apollo Project is an NHS East of England project run in conjunction with the Integrated Care Board and aims to support recruitment and retention within the Health & Social Care sector through a range of themes.

To meet the objectives of the Apollo project, you will work alongside the Health and Social Care teaching staff and Suffolk New College’s Project team. You will work both onsite at the college and in placement settings with learners and employers, where you will be required to train, assess, support and guide learners and Health Care professionals with a particular emphasis on skills development. We are keen to hear from you if you can demonstrate enthusiasm and passion for Health and Social Care, and have the ability to encourage and inspire young people. In addition to this, you will be responsible for the organising of student placements, requiring strong organisational skills, IT literacy, and the interpersonal and communication skills to work collaboratively with employers.

You should have relevant and up-to-date industry experience supported by a Level 3 qualification in a relevant field, along with a Level 2 qualification (or equivalent) in Maths and English. You will require an Assessors qualification and a qualification in Internal Quality Assurance or a willingness to obtain this within 12 months.

In return we can offer you a team environment that is committed to giving our students the best experience possible to enable them to work competently and confidently out in industry.

If you are looking to move into education as part of your career plan, or you may have industry related skills and experience which could be transferrable, providing you are the right candidate for the job, we will provide you with an excellent level of support to guide you through your training and development and to gain the required qualifications.

Due to the nature of this role access to personal transport is essential in order to travel to students' workplaces. If using your own vehicle, it is a requirement for your car insurance to cover business use and evidence of this will be requested by finance before any travel claims are paid.

Suffolk New College is a multi-campus site therefore you may be required to work at and travel between campuses.

At Suffolk New College, we promote the culture of BeSNC. Implementing BeSNC is not just a choice; it's a commitment to providing the best possible environment for our learners to thrive. It's a commitment to nurturing an inclusive and supportive community where each student, staff and community member can reach their full potential.

For further information, please visit www.suffolk.ac.uk

Closing date: Sunday 27th October 2024 at 12:00 Midnight

Interview date: Tuesday 5th November 2024

This College is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. As part of our on-going commitment to Equality and Diversity, Suffolk New College guarantee to short list all applicants from a black or ethnic minority group who meet the essential criteria and all applicants with a disability who meet the essential criteria. All appointments are subject to Disclosure & Barring Service (DBS) check.

We do not recognise any agencies or search agencies acting on our behalf unless they have been officially engaged. Applicants should apply to us directly and not be persuaded to go via an agency.

The college will not recognise any agency fees for recruitment activities unless an active engagement linked to a specific role has been agreed.

The college will not pay fees associated with CVs or applicants who are sent to the college via agencies on a speculative basis or in response to college adverts.

Agencies should refrain from sending CVs to anyone working for the college on a speculative basis. The college will make approaches to agencies via our HR team if we feel that we need assistance with a post.

Proud member of the Disability Confident employer scheme

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!

Job title: Pastoral Assistant

Location: Wetheringsett Manor, Suffolk

Salary: Up to £22,000 per annum

Hours: 37.5 hours per week, Monday - Friday 08:15 to 15:45

Contract: Permanent, Term Time only

Start Date: December 2024

UK Applicants only. This role does not offer sponsorship.

As part of our continued growth in service, we are looking for Pastoral Assistant to join our team at Wetheringsett Manor School, Suffolk.

About the role

The aim of the role is to support and promote a positive, caring environment, which focuses upon and addresses the needs of each individual pupil or young person.

The role exists to guide all staff in the support approaches most successful for the inclusion of young people in the classroom to ensure that continuous learning is achieved during learning phases in the school.

To provide direct support to young people in crisis and who require additional care throughout the school day and to oversee and contribute to the wider planning around the holistic development of young people in the long term.

To work alongside the Head of Behaviour and welfare to implement strategies, processes and approaches that are in fitting with the school’s approach.

Expectations

In fulfilling your role, you will be expected to:

Ensure that all policies, procedures and practices reflect the schools commitment to the importance and value of the individual. It is therefore your task to challenge and change any policies, procedures or practice which is discriminatory or prejudicial and which does not reflect or promote the ethos of the school and ensure that they successfully reflect good practice and expectations of Wetheringsett Manor School, Ofsted and legal guidance.
Ensure that all pupils and young people are treated with dignity and respect, in an environment, which reflects the importance of, and their right to be treated as valuable worthwhile individuals.
Take every step necessary to ensure that our pupils and young people are protected from neglect, abuse and exploitation.
Where deemed necessary by the Head teacher - To support class teachers by assisting in classroom management and by providing basic supervision and day care skills in relation to pupils.
To assist in developing and implementing individual educational and behavioural programmes.
As Pastoral assistant you are expected to maintain strict confidentiality in all areas of your work.
About the School

Wetheringsett Manor School is a new independent day SEMH School for up to 42 pupils aged 11-18. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life.

Wetheringsett Manor School has gone through significant refurbishment and is based in Suffolk, East Anglia and opened to pupils in November 2020. The Manor House is located in 17 acres of parkland with wooded boundaries and sits on the edge of the village of Wetheringsett. The accommodation also provides several other buildings including a converted stable block, a cottage and two industrial units.

We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live.

We welcome staff who share our commitment to help pupils experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!

Job title: SENCO administrator

Location: Wetheringsett Manor, Suffolk

Salary: Up to £22,000 per annum

Hours: 37.5 hours per week, Monday - Friday 08:15 to 15:45

Contract: Permanent, Term Time only

Start Date: December 2024

UK Applicants only. This role does not offer sponsorship.

As part of our continued growth in service, we are looking for SENCO Administrator to join our team at Wetheringsett Manor School, located in Suffolk.

About the role

The SENCO Administrator will help ensure that Special Education Needs provision is effective and efficiently managed and that all legal and statutory requirements are met for students needing SEN.

The SENCO Administrator will take on a support role for administration for the school SENCO’s. This would involve collating data and information from a variety of systems to help inform EHCP reviews and other meetings.

The aim of the role is to support the SENCO and promote each pupil’s individual learning by working with the Head of Education to ensure that EHCP outcomes are fulfilled whilst also ensuring a positive, caring environment is maintained.

To work alongside the SENCO to implement strategies, processes and approaches that are in fitting with the schools’ approach in an administration capacity.

Expectations

In fulfilling your role, you will be expected to:

Ensure that all policies, procedures and practices reflect the school’s commitment to the importance and value of the individual.
Ensuring policies and practices promote the ethos of the school and ensure that they successfully reflect good practice and expectations of Wetheringsett Manor School, Ofsted and legal guidance.
Ensure that all pupils and young people are treated with dignity and respect, in an environment, which reflects the importance of, and their right to be treated as valuable worthwhile individuals.
To ensure the SENCO’s have admin support to help them in the effective operational running of the school in terms of interventions and scheduling.
Take every step necessary to ensure that our pupils and young people are protected from neglect, abuse and exploitation.
To support the SENCO in preparing paperwork for meetings and reviews. Implementing the upload of data on to the package ‘Evidence for Learning’ which details aspects of SEN as outlined in EHCP’s.
As SENCO admin, you will maintain strict confidentiality in all areas of your work.
About the School

Wetheringsett Manor School is a new independent day SEMH School for up to 42 pupils aged 11-18. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life.

Wetheringsett Manor School has gone through significant refurbishment and is based in Suffolk, East Anglia and opened to pupils in November 2020. The Manor House is located in 17 acres of parkland with wooded boundaries and sits on the edge of the village of Wetheringsett. The accommodation also provides several other buildings including a converted stable block, a cottage and two industrial units.

We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live.

We welcome staff who share our commitment to help pupils experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.

Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Previous experience with a hospitality background
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.

This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Are you passionate about making a difference in mental health care? Join a dedicated team at a 23-bed rehabilitation service in Bury St Edmunds, where you'll provide crucial support to women with Personality Disorders and other mental health challenges.

Location: 23-Bed Rehabilitation Service, Bury St Edmunds
Salary: From £13.00 per hour (PAYE inclusive) + Uplifts for nights and weekends. Please note rates for this role will be paid PAYE we are unable to pay via Limited Company or Umbrella.
Shift Pattern: Flexible shifts to suit your schedule, Long Days and Nights available.

Role Overview: As a Mental Health Healthcare Assistant, you will work across two wards, delivering person-centred care and therapeutic interventions. You'll play a key role in helping residents on their journey towards recovery and independence.

Key Responsibilities:

• Provide personalised support to women with Personality Disorders, including Emotionally Unstable Personality Disorder (EUPD).
• Implement individualised care plans and therapeutic interventions.
• Assist with daily living activities, including personal care, medication management, and meal preparation.
• Facilitate group activities, therapy sessions, and recreational outings.
• Collaborate with a multidisciplinary team, including psychiatrists, psychologists, nurses, and occupational therapists.
• Maintain accurate records of observations and interventions.

Requirements:

• Previous experience in mental health or rehabilitation settings, particularly with Personality Disorders or EUPD, is highly desirable.
• Reliable, punctual, and able to meet scheduled commitments.
• Compassionate, non-judgemental approach to supporting individuals with complex needs.
• Excellent communication and interpersonal skills.
• Commitment to promoting dignity, respect, and autonomy for all residents.
• Car Driver would be beneficial due to service location

What We Offer:

• All compliance costs covered
• Free uniform
• Registration and referral bonuses
• Flexible shifts to fit around your commitments
• Weekly payroll

How to Apply: If you're interested in this rewarding opportunity, please apply or contact Rebecca Hyde at rebecca.hyde@servicecare.org.uk.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

An outstanding new job opportunity has arisen for a dedicated Regional Support Manager to oversee the operations and ensure the highest standards of care across various care homes within the Suffolk area. You will be working for one of UK’s leading health care providers

You will be responsible for maintaining regulatory compliance, implementing policies and procedures, and supporting and mentoring staff to deliver outstanding care to our residents

**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin and have proven experience in managing a care home or similar healthcare setting**

As a Regional Support Manager your key responsibilities include:
• Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with company vision and values
• Recruit, train, and mentor care home managers and staff, fostering a positive and supportive work environment
• Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets
• Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement action plans to maintain compliance and manage risks
• Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents
• Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner
• Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes

The following skills and experience would be preferred and beneficial for the role:
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Excellent leadership and management skills, with the ability to inspire and motivate a team
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast-paced environment

The successful Regional Support Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
• 25 days annual leave plus bank holidays entitlement
• Comprehensive induction and training programme
• Career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme
• Full DBS disclosure

Reference ID: 6509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Location: Ipswich

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We’re looking for people who are passionate about care, and who want to help others to join our amazing teams. We don’t require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you’re looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in at the weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App – request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card – national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Are you an aspiring Second Chef with experience in a fast-paced kitchen environment with an emphasis on fresh and seasonal produce? Looking for a rewarding career with excellent training and opportunities for development? Then join Care UK, a multi award winning care provider as a Second Chef.

The Role


Leading the team in the smooth running of the kitchen operation
Develop nutritious and diet sensitive meals for residents and their requirements
Menu design and planning
Managing stock control and adhering to food cost guidelines
Ensure compliance with both Food Safety and Health and Safety in the kitchen
Training, supervising, and developing a team to help them make the most of their potential


Some of our benefits by joining the Care UK family


Alternate weekend and social working hours
Bank Holiday Pay Enhancements* (*where applicable)
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support
Wagestream- access your wages at any-time


Career Development
We have our own Catering Academy to provide excellent training and induction programs for all new Catering Staff and we will give you all that’s needed to have a successful career as a Chef with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.