Total 2,147 Customer Service job vacancies in Store 2225-St Louis Premium Outlets-ANN-Chesterfield, MO 63005

Your new company
Work for a well-known facilities service based in Kingsgrove.
Your new role

Direct and manage the allocation of works to their Service Delivery Partners (SDPs), including managing variation request protocols through both process and system.
Monitor and follow up on the progress of works to completion through our Works Management System (WMS).
Provide exceptional customer service at all times, ensuring customer satisfaction and addressing any issues promptly.
Ensure adherence to SDP safety protocols and handle escalations as per the established procedures.
Maintain accurate and up-to-date records of all maintenance requests and their progress in the client system.

What you'll need to succeed

Proven experience in data entry with a high level of accuracy.
Previous contact centre experience
Strong knowledge of CRM systems and MS Office.
Exceptional attention to

... Click here to view more detail / apply for Customer Service Representative

The VA St. Louis Health Care System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

Major Duties:

• Consults with other health care providers for intensive medication therapy management services.
• Identifies patients in need of interventions through population management.
• Conducts in-service education programs for physicians, nursing, pharmacy staff, and others as assigned.
• Maintains and improves professional competency by keeping up with information on new drugs, drug therapies, and innovations in pharmacy practice.
• Assists Pharmacy and Primary Care Services in accomplishing the facility's mission and goals in relation to pharmaceutical care.
• Contribute to the development and implementation of Pharmacy or medical center policies to improve drug usage and patient outcomes.
• Demonstrates awareness of safety procedures and regulations by quickly reporting or taking action to correct safety hazards.

Work Schedule: Full-Time, 0800-1630
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $149,643 Per Year (GS 13)

The VA St. Louis Health Care System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

Major Duties:

• Consults with other health care providers for intensive medication therapy management services.
• Identifies patients in need of interventions through population management.
• Conducts in-service education programs for physicians, nursing, pharmacy staff, and others as assigned.
• Maintains and improves professional competency by keeping up with information on new drugs, drug therapies, and innovations in pharmacy practice.
• Assists Pharmacy and Primary Care Services in accomplishing the facility's mission and goals in relation to pharmaceutical care.
• Contribute to the development and implementation of Pharmacy or medical center policies to improve drug usage and patient outcomes.
• Demonstrates awareness of safety procedures and regulations by quickly reporting or taking action to correct safety hazards.

Work Schedule: Full-Time, 0800-1630
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $149,643 Per Year (GS 13)

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Are you an experienced Care Coordinator with solid planning, coordination, and problem-solving skills? Do you enjoy playing a key role in the continuous delivery of care to service users? Are you passionate, hardworking, and ready to explore a new career opportunity? If so, why not apply to join our dedicated team in St Helens, Merseyside. As a skilled Care Coordinator, youll already be used to managing a caseload of care packages and understand the varied nature and fast-pace of the role, along with all elements of associated care delivery. Youll apply your gained communication and relationship building skills to effectively manage rotas for your care teams, respond efficiently to any day-to-day changes and act as the first point of contact for service users, their families and other healthcare professionals. No matter which care setting youve obtained your Care Coordination experience in, youll be aware that no two days are the same, so youll already be able to evidence your adaptability and aptitude to work well under pressure, using your initiative and thinking on your feet. So, if you have the experience were looking for and youre passionate about care in the same way that we are, then wed love to hear from you! This is an office-based role, Monday to Friday, 9am 5pm but at times, travel across the Merseyside region will be required. Therefore, applicants must hold a Driving Licence and have access to a vehicle. You must also be committed to supporting the out of hours on call service, which is covered on a 1 weeknight per week and 1 weekend in 4 rotational basis across the team. We're offering a competitive salary between £29,460 - £35,460 per annum, which includes payment for on-call.There is also the opportunity to earn bonus of up to £2,000pa. What we can offer you: 25 Days Annual Leave, plus Bank Holidays An extra day off on your birthday* Bonus Scheme (up to £2,000 per annum) Loyalty reward programmes at 3 and 5 years* Refer a friend scheme Workplace pension Paid DBS No requirement to provide hands on care

Provide a professional clerical and reception service to the Therapies and Dietetic Outpatient Department (Suite 5) to ensure that patients, carers, staff and visitors receive a friendly, courteous and efficient service. To receive patients in a professional and friendly manner, check their documentation details on the Medway and/or EPR (SystmOne) and direct the patient to the appropriate clinic. Operate a VDU to access the Medway and/or EPR (SystmOne) systems ensuring that accurate patient computer records are maintained and arranging/changing/cancelling outpatient appointments in accordance with local policies and procedures. To ensure that general clerical duties associated with the administration of the outpatient reception service, such as typing, filing, photocopying, collection of patient notes etc are carried out in a timely manner and to a professional standard. Track patient medical notes at the request of a member of the Therapy service. Ensure that documents are produced to high standard, from digitally dictated material or hand written notes and prioritise workload to ensure that required deadlines are met. Answer enquiries, receive and rely messages, both in person, via e-mail and on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a professional front of house and clerical service. Maintain associated equipment and material including stock items using the departmental ordering system, ensuring that all items are delivered to their final destinations efficiently. Carry out general clerical duties including processing of referrals, scanning, filing, photocopying, sending and receiving faxes/e-mails and processing post. Ensure all information leaflets and educational materials used by Therapy Services are produced, updated and printed. Communicate effectively with GP practices, hospital staff, health and social services, other agencies and external contractors on behalf of Therapy staff. To be familiar with the Proud to Care and Leading the Chesterfield Way strategies and deliver the aims of these. You will be expected to work within the team to cover core hours in agreements with locally defined rotas. To undertake any additional duties deemed relevant to the post. To act in line with the Trusts CARE values. To maintain patient confidentiality at all times. To actively participate in the staff appraisal process. To be familiar with relevant Operational, Personnel, Health and Safety Policies and procedures, including Fire, COSHH, No Smoking and Alcohol.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Job Title: Registered Nurse Critical Care Trust :Chesterfield Royal Hospital NHS Foundation Trust Location:Chesterfield Pay Rates:£15-£25 Per Hour. As a Critical Care Nurse, you will be integral to supporting the journey of a patient as they recover, at a crucial time for patients and their families; a position which is both exceptionally rewarding and humbling. About the trust: As North Derbyshire's only acute district general hospital, Chesterfield Royal Hospital NHS Foundation Trust are responsible for providing a full range of acute services as well as providing community midwifery, specialist childrens services and a 24-hour Emergency Department. Rated Good in their most recent CQC report, with affordable staff accommodation, on-site staff parking and bus transport links available. Nestled in the heart of Derbyshire, Chesterfield is a market town famed for its Crooked Spire. Why might this job interest you? Being a Critical Care nurse in the NHS is a versatile and impactful role that spans across various healthcare settings, from hospitals to community clinics. It involves providing comprehensive care to patients of all ages and backgrounds, addressing both acute medical needs and long-term health management. The flexibility in scheduling allows general nurses to balance their professional responsibilities with personal commitments, ensuring they can deliver compassionate and effective care while maintaining a healthy work-life balance. What you can add: You will treat patients with critical illnesses from all specialties, medical and surgical, as well as giving post-operative support for planned, major surgery. This care will include: Assessing and monitoring patient conditions Checking symptoms and vital signs and arranging diagnostic tests Recognising, responding to, and managing emergency situations Planning, delivering and evaluating standards of evidence-based nursing care The role will involve, but not be limited to you performing the above. What you'll need: A minimum of 6 months paid experience in a Critical Care nursing environment within a hospital in the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices The ability to ensure accurate records are kept in accordance with CHS policy and NMC guidelines Be committed to undertaking regular mandatory training *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help - access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Please see full JD and person specification attached to the job advert - for more information on the role please contact the hiring manager.

**PLEASE DO NOT APPLY VIA THIS VACANCY. PLEASE CLICK ON THIS LINK448-SUPPS-6795017AND COMPLETE YOUR APPLICATION ON THAT VACANCY**



Do you want to be our first Board level leader for digital and data? Are you ready for the challenge of implementing the Government's mission to transform NHS care, by maximising digital care and care provided at home? If yes to both of those questions - we have the right role for you.



As a pivotal member of our executive team and Board, you will shape the development and implementation of our strategic vision for digital, IM&T, data, and business intelligence. We are currently in the process of developing a new group model between Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care Trust which will commence in April 2025, and as part of this we have been able to create this new role. Your impact will be felt across 3.2m people, covering half of the East of England.



In this role, you will lead the use and adoption of innovative technologies and approaches which deliver an improved patient experience; enhance the working lives of our people; utilise data to make informed decisions for continued service quality and improvement; and provide a secure digital environment.

With significant experience as a digital leader in a large and complex organisation, you will have the ability to inspire our people, push the boundaries of innovation and deliver high quality outcomes. You will need to be a team player and good at building relationships both internally with our clinicians and broader staff and with the partners we collaborate with.



If you are interested, please do reach out to discuss the role, with Matthew Winn, our Chief Executive via matthew.winn@nhs.net.



The selection process for this role will take place on 16-17 December 2024. 16th December you will take part in virtual stakeholder panel discussions with a face-to-face interview taking place on the 17th of December.



Closing date: 1st December 2024.



We look forward to hearing from you.

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Job Purpose

The Chief Information Officer (CIO) will play a pivotal role in the Group’s leadership team. They will provide vision, professional leadership and strategic direction to achieve the Group’s aims and improvements in quality, efficiency and effectiveness.



The CIO reports directly to the Chief Executive Officer. They will be the lead expert responsible for delivery of the digital agenda within the Group, leading the use and adoption of new digital technologies and approaches including AI, deploying clinical benefits to gain productivity, enhance the working lives of colleagues and deliver improved patient experience. They will be able to work collaboratively with multi-professional clinical teams and administrative teams across all sites that make up the CCS and NCH&C Group model.



The CIO will work collaboratively with the ICS digital leadership teams across all the ICSs within the group footprint and play an active role in the development of digital strategy within them.



Key Duties and responsibilities



Corporate Leadership and Responsibilities


• As a member of the Group Board and senior management team, contribute to the strategic and operational agenda, with a key role in the shaping of clinical and corporate services to improve population health outcomes, reduce health inequalities and meet the priorities of the trust and its commissioners. Work collaboratively with colleagues to drive delivery and improvement.
• Actively contribute to the leadership of the Group, continually seeking to improve the safety, quality, sustainability and efficiency of services, to support the provision of excellent patient care.
• Provide necessary, accurate and timely information to the Group Board to assist its decision making concerning the finances and relevant investment decisions across the organisation.
• Comply with the Group’s standing financial instructions, standing orders, policies and the code of conduct for NHS managers.
• Ensure the Group’s legal and statutory obligations are fulfilled in line with governance requirements within the resources available to organisation.
• Create and maintain positive relationships with partners and external stakeholders to promote the trust and its services, encourages collaboration where appropriate.
• Participate in Executive On call.
• Work with other director colleagues to develop the Group’s reputation as a good employer, enhancing performance along with effective resource and skill utilisation. Take a lead role across the Group on specific issues/topics (as agreed with the Group Board annually).
• Maintain own professional and personal development.

Information Technology, Information Management and Information Security.


• Lead the development and implementation of the Group's Digital vision and strategy, championing the use of digital technology and practices.
• Oversee the maintenance and modernisation of the ICT infrastructure, identifying and mitigating any risks.
• Responsible for information management and information security
• Identify and effectively manage information governance related risks and information and cyber security issues, communicating the importance of this across the Group and engendering a collective responsibility.
• Ensure that the Group's digital related policies (including information risk management, cyber security, and business continuity) are contemporary and compliant with relevant regulation and guidance.
• Provide expert advice to the Chief Executive and the Group Board relating to Digital and Information issues, in particular highlighting both potential risks and opportunities for improving patient care and safety and Group performance.
• Ensure that digital initiatives are fully integrated with annual planning processes.

Digital Transformation and Innovation
• Responsible for the development and delivery of a Group Digital Transformation vision and strategy which also promotes digital skills and digital inclusion, ensuring it is aligned with the Trust’s strategic direction.
• In collaboration with executive colleagues, drive reform and support organisational change, fostering innovation and excellence.
• Manage the ongoing development of access to data for research, maintaining the highest standards of security and confidentiality.
• Participate in national initiatives and forums to raise the profile and reputation of the Group as a digital exemplar and to influence policy and funding allocations for the benefit of the Group, its health and care partners and patients.
• Work collaboratively across the Group, its partners and wider ICS’s to champion digital transformation.

Data and Analytics


• Enable a business intelligence led organisation, ensuring high quality data supports effective decision making and quality improvements
• Ensure that accessing, processing, reporting and presentation of information is underpinned by the requirement to provide high quality business intelligence that supports effective decision-making and quality improvements.
• Drive digital innovation as a change agent to enable clinically led digital transformation and move the organisation to be data driven.

Senior Information Risk Owner


• Lead the Trust’s information risk strategy and policy, ensuring exceptional data safety and compliance with relevant regulations.
• To lead at Board level the Trust’s Statement of Internal Control as it relates to information risk.

Directorate Responsibilities


• Lead and manage the directorate, ensuring exemplary leadership, development and achievement of the annual objectives for the directorate.
• Be an authorised signatory at director level and be responsible for the budget for the directorate.
• Support and deliver directorate contributions to organisational cost improvement plans and efficiency challenges


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

SUITE 5 THERAPIES & DIETETIC ADMIN SERVICES

37.5 HOURS PER WEEK - MONDAY-FRIDAY

Monday = 7:45am-3:45pm

Tuesday = 7:45am-3:45pm

Wednesday = 9:00am-5:00pm

Thursday = 9:00am-5:00pm

Friday = 8:30am-4:30pm

Salary: £23,615 per annum - AfC Band 2

A permanent full time vacancy has arisen for a Patient and Administration Support Assistant to work as part of the Suite 5 Administration Team.

You will provide full clerical and reception support to the Suite 5 Department and undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services within Suite 5.

You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.

Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.

Provide a professional clerical and reception service to the Therapies and Dietetic Outpatient Department (Suite 5) to ensure that patients, carers, staff and visitors receive a friendly, courteous and efficient service.

To receive patients in a professional and friendly manner, check their documentation details on the Medway and/or EPR (SystmOne) and direct the patient to the appropriate clinic.

Operate a VDU to access the Medway and/or EPR (SystmOne) systems ensuring that accurate patient computer records are maintained and arranging/changing/cancelling outpatient appointments in accordance with local policies and procedures.

To ensure that general clerical duties associated with the administration of the outpatient reception service, such as typing, filing, photocopying, collection of patient notes etc are carried out in a timely manner and to a professional standard.

Track patient medical notes at the request of a member of the Therapy service.

Ensure that documents are produced to high standard, from digitally dictated material or hand written notes and prioritise workload to ensure that required deadlines are met.

Answer enquiries, receive and rely messages, both in person, via e-mail and on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a professional front of house and clerical service.

Maintain associated equipment and material including stock items using the departmental ordering system, ensuring that all items are delivered to their final destinations efficiently.

Carry out general clerical duties including processing of referrals, scanning, filing, photocopying, sending and receiving faxes/e-mails and processing post.

Ensure all information leaflets and educational materials used by Therapy Services are produced, updated and printed.

Communicate effectively with GP practices, hospital staff, health and social services, other agencies and external contractors on behalf of Therapy staff.

To be familiar with the Proud to Care and Leading the Chesterfield Way strategies and deliver the aims of these.

You will be expected to work within the team to cover core hours in agreements with locally defined rotas.

To undertake any additional duties deemed relevant to the post.

To act in line with the Trust’s CARE values.

To maintain patient confidentiality at all times.

To actively participate in the staff appraisal process.

To be familiar with relevant Operational, Personnel, Health and Safety Policies and procedures, including Fire, COSHH, No Smoking and Alcohol.




This advert closes on Saturday 30 Nov 2024

Proud member of the Disability Confident employer scheme

Applicants must be suitably qualified and experienced to specifically deliver step 2 / Psychological Wellbeing Practitioner work within an Talking Therapies service, with evidence of having completed an Talking Therapies improved low-intensity CBT course with at least one year post-qualification experience.

We are looking to find an enthusiastic and motivated Senior Psychological Wellbeing Practitioner (Senior PWP) to join our step 2 leadership team at Talking Therapies St Helens.

Talking Therapies St Helens is the provider of Talking Therapies primary care psychological therapies across St Helens and this vacancy here is for a Senior PWP (band 6) position. The role is a permanent post.

Applications would be welcomed from existing Senior PWPs wishing to broaden their Talking Therapies experience, as well as qualified PWPs who have experience of delivering supervision / supporting colleagues within a Talking Therapies environment.

The successful candidate will work alongside Team Leads, other Senior PWPs, and within the wider Talking Therapies St Helens leadership structure to ensure support and guidance is given to the step 2 workforce and the needs of the patients of Talking Therapies St Helens serves are being met.

The post-holder will be expected to:

- Support the development of the Step 2 provision within a high pressured environment
- Hold a reduced low intensity caseload and deliver evidence based interventions to clients in one-to-one and group settings
- Be familiar with different cultural backgrounds and ages, using interpreters when necessary and be committed to equal opportunities.
- Develop, support and deliver training in innovative practice to Step 2 practitioners, and other workers qualified to act in Low Intensity worker roles
- To develop the service and provide awareness raising with colleagues from external statutory and non-statutory organisations
- To take a lead role in a key area of Step 2 development across the Talking Therapies St Helens service which may include work with long term conditions, older adults, or groups/courses
- Support the development of links with Primary Care, Secondary Care, GP’s and service users in non-statutory organisations, especially services supporting minority groups
- Provide clinical case management and clinical skills supervision to Step 2 Psychological Wellbeing Practitioners and trainees

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

The post-holder will be expected to:

- Support the development of the Step 2 provision within a high pressured environment
- Hold a reduced low intensity caseload and deliver evidence based interventions to clients in one-to-one and group settings
- Be familiar with different cultural backgrounds and ages, using interpreters when necessary and be committed to equal opportunities.
- Develop, support and deliver training in innovative practice to Step 2 practitioners, and other workers qualified to act in Low Intensity worker roles
- To develop the service and provide awareness raising with colleagues from external statutory and non-statutory organisations
- To take a lead role in a key area of Step 2 development across the Talking Therapies St Helens service which may include work with long term conditions, older adults, or groups/courses
- Support the development of links with Primary Care, Secondary Care, GP’s and service users in non-statutory organisations, especially services supporting minority groups
- Provide clinical case management and clinical skills supervision to Step 2 Psychological Wellbeing Practitioners and trainees




This advert closes on Sunday 17 Nov 2024

Responsibilities

• Provide administrative support, undertaking clerical tasks such as typing, filing, making phone calls, data entry, handling email, etc.
• Preparation of reports.
• Maintain in-house computers
• Install, configure, and troubleshoot hardware and software systems
• Any ad-hoc administrative duties as assigned.
• Report to Admin Manager and Director.

Requirements:

• Diploma in any field.
• Competent in Microsoft Excel and Words.
• Experience as an IT Systems Administrator
• Good interpersonal skills and able to work independently.
• Able to commence work immediately or on short notice

Interested applicants, please send detailed resume together with current and expected salary

Roles and Responsibilities

• Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting.
• Provide day-to-day tech support for the clients.
• Help to add hardware and other applications as required for the clients.
• Support of replacement and upgrade for computer & server equipment.
• Monitoring and maintenance of the System (hardware and software)
• Respond to all incident / service calls to troubleshoot and resolve incidents including basic repairs or parts replacements
• Escalate when necessary in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customer to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material are properly documented and handed over during shift changes

Skills:

• Basic Network troubleshooting on Desktop/Laptop (LAN/Wi-Fi)
• Basic Knowledge on Active Directory
• Basic knowledge on Switches/Servers
• Image deployment (Laptop/Desktop)

Job Description:

• PC setup & troubleshooting, application setup & configurations for end-users
• Oversee the IT infrastructure and equipment which includes Print server, Desktops, Laptops & windows workstations
• Managing Active Directory, DNS, DHCP, IP Addressing, Group Policy
• SCCM Asset Management, WSUS Server & Patch Management
• Assist in maintenance of anti-virus platform for servers and client PCs, conduct test and deployment of Microsoft patches for servers and clients
• Review and monitor the IT infrastructure to ensure that it is secure and optimized
• Support network & server of the company, plan, recommend and implement improvement to the IT infrastructure of the company
• Perform Backup & Restoration
• File Server Access Management, Firewall and Security Administration
• Other Ad-hoc duties as assigned

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, or Information Technology
• Preferably have 3 years of experience in IT operations, PC Support & Troubleshooting, infrastructure, network administration and end user support.
• Experience in Desktop, Laptop Support & Troubleshooting, O/s & Application configuration
• Experience in Windows10, Routers, Firewall, Switches, Wireless communication, WAN, FTP, Proxy
• Willing to perform Overtime

We regret that only shortlisted candidates will be notified.

Interested applicants, please send in your resume stating your date of availability, current and expected salary.