Total 2,152 Customer Service job vacancies in Store 2225-St Louis Premium Outlets-ANN-Chesterfield, MO 63005

We are an education centre located at Ang Mo Kio Avenue 3 and Hougang Avenue 8 looking for Full-Time Admin and Student Care Support staff to join us!

Commencement: Jan 2025, training will be conducted in Dec 2024

Working hours: Daily Monday to Friday | 10.30am - 7.30pm or 12.15pm to 9.15pm

• Closed on public holidays

Job Description

• Handle walk-ins, telephone and email enquiries .
• Promote centre course sand provide course consultation to prospective parents and students.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to student and course registration matters.
• Supervision of homework and spelling for primary school children (primary 1 to 6)
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for daily course.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Simple cleaning
• Perform any ad hoc basis as assigned by manager.

Job Requirements:

• Minimum GCE O' Level or any related educational level.
• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that does not have relevant working experience.
• 2 Days of compulsory training is required.
• Must be able to work for the above timing mentioned.
• Able to commit full duration of the contract (1 year).
• Must be responsible and committed
• Able to work as a team
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in Microsoft Office and adept with technology
• Must love children and comfortable working around them.
• Those can start work within short notice would be advantage.

Able to start work on short notice

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

Benefits

• CPF contribution
• Annual Leave and Sick Leave entitlement
• AWS bonus (13th month)
• Good work-life balance culture
• Positive working environment
• Easily accessible via Mayflower MRT, Ang Mo Kio MRT, Hougang MRT and public buses

Supplemental Pay:

• 13th month salary

Experience:

• Teaching: 1 year (Preferred)

Our team is looking for an enthusiastic Student Care and Marketing Intern to join us! As stated, this unique role offers a dual opportunity to gain hands-on experience in both student caretaking and marketing, making this opportunity an ideal role for individuals seeking a diverse and enriching internship! This duality prepares you with skills in both education and business operations, paving the way for a versatile career pathway in the future!

Key responsibilities:

Student Care

• Supervise and engage with primary school students in our after-school program, ensuring their safety and well-being during their time with us.
• Provide academic guidance during homework and revision supervision through a supportive and tailored approach.
• Plan and facilitate creative and enriching activities for the students alongside other teachers in charge.

Marketing

• Assist in planning and executing marketing strategies to promote the centre and our seasonal programs.
• Create and curate engaging content for social media platforms, newsletter, and other promotional materials.
• Conduct market research to identify trends, audience preferences, and competitive insights.
• Assist in organising events and workshops to increase brand visibility and commuity engagement.

Requirement:

• Students pursuing related fields (Education, Communications, Marketing, etc) are welcome to apply for this internship opportunity.
• Passionate about working with a team and children to make a positive impact in the education world.
• Excellent interpersonal and communication skills.
• Organised, adaptable, and able to multitask effectively.
• Creativity and proficiency in design tools will be a bonus.

Benefits:

• Pratical experience in childcare management and marketing strategy execution.
• The opportunity to develop leadership, content creation and project management skills.
• Insights into the education industry and its operational dynamics.
• A meaningful internship!

Join us today!

We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team.

Responsibilities:
As a Product Support Specialist, your duties will include:

• Handling incoming and outgoing calls with customers.
• Providing technical support via phone and email, ensuring prompt responses and resolutions.
• Delivering outstanding customer service by addressing customer needs and concerns professionally.
• Collaborating with operations for invoicing and finance downpayment transactions.
• Sharing product knowledge, brand policies, and processes to provide accurate and relevant information to customers.
• Conducting product testing and evaluation (technical and product training will be provided).
• Coordinating with third-party technicians to resolve customer technical issues.
• Performing post-repair product testing and demonstrations to ensure customers understand proper usage.
• Working closely with third-party warehouse and logistics providers to arrange deliveries.
• Managing service parts, accessories, and product inventory.
• Assisting the Product Manager with weekly inventory, sales, and service reports.

Requirements:

• A responsible individual with a positive mindset
• Eager to learn and capable of working independently with minimal supervision
• Patient and attentive to customer needs, ensuring a thorough understanding and appropriate support
• Minimum O-Level qualification with proficiency in MS Office
• Strong command of the English language

Job Scope:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Provide high level telephone, email and web chat support to our customers
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• To coordinate with operations management to carry out customer requests/appointments/changes etc effectively and efficiently.
• Process customer orders efficiently.
• Perform general administrative duties.
• Complete other ad-hoc tasks assigned by management.

Requirements:

• Minimum ‘O’ Level or at least 1 year of relevant experience.
• Possess a service-oriented mindset with excellent customer service skills.
• Proficient in Microsoft Office

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Advancement

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Slight experience in customer service required

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are a tuition centre located at Ang Mo Kio Avenue 3, looking for an Admin and Student Care support staff to join us as part of our team!

Working Hours :

• 2 Weekdays, 12.15pm to 9.15pm
• Closed on public holidays

Job Description

• Handle walk-ins, telephone and email enquiries .
• Promote centre course sand provide course consultation to prospective parents and students.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to student and course registration matters.
• Supervision of Chinese homework and spelling for primary school children (primary 1 to 6)
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for daily course.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Simple cleaning
• Perform any ad hoc basis as assigned by manager.

Job Requirements:

• Minimum GCE O' Level or any related educational level.
• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that does not have relevant working experience.
• 2 Days of compulsory training is required.
• Must be able to work for the above timing mentioned.
• Able to commit full duration of the contract (1 year).
• Must be responsible and committed
• Able to work as a team
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in Microsoft Office and adept with technology
• Must love children and comfortable working around them.
• Those can start work within short notice would be advantage.

Able to start work on short notice

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

* experience in the semiconductor industry an advantage

* 2-3 years experience

* willing to learn and multitask

* conduct preventive maintenance

* conduct troubleshooting, repair and testing

* ad hoc duties as assigned by the technical manager

* fresh graduates who are willing to learn are also welcome

* 5day work week (Mondays-Fridays)

* higher compensation offered for more experienced applicants

General Description of Assigned Duties;

The registered nurse provides care and counseling of persons or in the promotion and maintenance of health and prevention of illness and injury based upon the nursing process which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling; provision of care supportive to or restorative of life and well-being; and executing medical regimens including administering medications and treatments prescribed by a licensed or
otherwise legally authorized provider. The nurse's primary commitment is to the patient, whether an individual, family, group, or community (ANA Code of Ethics for Nurses).

Specific Duties;

The incumbent is accountable to the Chief Nurse for Community Care. The incumbent is a registered professional nurse, qualified by education and experience. The incumbent accepts responsibility for assessing, developing, implementing, evaluating and revising the program elements performed by the Community Care staff. He/she coordinates with Care in the Community staff, VAAAHS providers, non-VA providers, and non-VA facilities regarding program elements. These elements include outpatient non-VA care, inpatient non-VA care, authorizations, claims review, appointment scheduling, and other Community Care program elements. The goal of Community Care is to facilitate high quality, appropriate, and cost-effective care for Veterans receiving non-VA care. Clinical oversight of the non-VA care processes is provided by the Chief of Staff and/or designated appointee. He/she promotes, creates, demonstrates and ensures a culturally diverse workforce in which the values and needs of all individuals are respected. The duties of Community Care Nurse Manager are considered a non-bargaining unit assignment, since the duties involve supervision of assigned personnel and engagement in administrative work, in other than a purely clerical capacity. The Community Care Nurse Manager executes position responsibilities that demonstrate leadership, experience, and creative approaches to the management of patient care for adult and geriatric patients, in accordance with the Michigan Nurse Practice Act, Medical center, and VA standards of care. The Community Care Nurse Manager has continuing responsibility for all the following functions: (1) planning work to be accomplished by subordinates, setting priorities and preparing schedules for completion of work; (2) assigning work to subordinates based on priorities, selective consideration of difficulty and the requirements of the assignments, and the capabilities of subordinates; (3) evaluating the performance of subordinates; (4) making recommendations for appointments, advancements, or reassignments of subordinates; (5) giving advice, counsel, or instruction to subordinate personnel on work and administrative matters; (6) hearing and resolving complaints of subordinates and referring more serious complaints not resolved to higher level supervisors; (7) recommending and/or taking disciplinary action where appropriate; and (8) identifying developmental and training needs of subordinates and providing or making provision for such development and training (VA Handbook 5007, Part III, Chapter 8). The Community Care Nurse Manager is also responsible for performance measures, performance improvement, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. The Community Care Nurse Manager is responsible for time scheduling of the unit, coaching staff, dealing with employee conduct and performance issues, completing and submitting recurring reports, proficiencies and performance evaluations in a timely manner. The Community Care Nurse Manager participates on service and medical center committees and task forces to improve nursing practice and patient care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday, 7:30am-4:00pm
Compressed/Flexible: No
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

MAJOR DUTIES AND RESPONSIBILTIES

Technical Program Duties: 65%

• Under general supervision, the Program Support Assistant (PSA) is responsible for the submission of all statistical and administrative reports or data from their designated assignment area with the aforementioned programs. This may include data research and entry, program reports, patient lists, accounting and budgetary duties and ongoing responsibility for projects. problems. or requirements that arise within their designated work site. The work will be performed in a timely, professional and courteous manner to sustain quality patient care and customer satisfaction.
• Responsible to operate all necessary applications within FBCS, CPRS and VistA (including but not limited to VistA FEE, Lodging, Admissions, AOD, Caregiver, TCM, MFH and Eligibility Computer Systems as well as ability to work with Microsoft Word, Outlook, Power Point, SharePoint and Excel Spreadsheets).
• Will assess the dimension, consequences, and impact of the assigned work and thus prioritize, collect, and assemble the necessary facts, resolving conflicts, and performs these functions independently. Creativity in the development of procedures where no guidelines exist may be necessary; will identify these irregularities in the course of the work and reconcile those problems .
• Educate Veterans and family members of Veterans on benefits, eligibilities alternative lodging and other available programs with in the Service. Issue discount letters for non-eligible or families, meal vouchers as appropriate by policy.
• Monitor and ensure external supporting services goals are met i.e. dietary, housekeeping, logistics, respiratory and voluntary to complement our systems or services.
• Resolve problems with office equipment malfunctions, obtaining JRM, Engineering, copier/fax technician, or Facilities Management support as indicated.
• Assigned as an authorized user of the Government Purchase Card for small item purchasing in their designated site and section. As an authorized user of this card the incumbent is responsible for meeting the standards for documentation and monthly reconciliation of the purchase cards in accordance with all rules and regulations.
• Automated Data Processing Application Coordinator (ADPAC) liaison, responsible for systems administration within the service and will provide guidance and assistance to clinical staff within the service. Conduct training for new employees as to the administrative requirements of their jobs in the program, i.e., function, documentation, clinic encounters. etc.

• Works with a patient population ranging from age 18 through senior adults (age 65 and over) and must be aware of, and respond appropriately to the physical, social, and psychological differences among these groups.
• Communicate effectively with patients, patient's family or caregiver, clinical staff, and hotel contractors in person or by telephone in order to assess the Veteran's needs.
• Take messages; track call-ins/call-off by other staff members, and notify the appropriate supervisor, they will assess Veterans' needs, assist with the Veteran's situation or redistribute to the appropriate manager, social worker, department, patient advocate, etc.
• Handle consult requests expeditiously or assign to the respective social worker as they are received in the service and log them into the tracker.
• Working with the clinical unit/providers, the PSA will ensure Veterans are screened and approved appropriately prior to social services being rendered.

• Obtain, organize, file and retrieve reports, correspondence, and numerical data for use in preparing status reports, briefings, and presentations i.e. daily AOD log, gain and losses sheets, lodging lists and admission reports, medical records etc. in accordance with all Federal, VA and local policy and guidance.
• Responsible for the administrative handling of all records, forms and documents, retrieval and dissemination of data relating for the programs listed above.
• Type, edit, maintain current copies of records or forms relating to the program such as letters, memos, reports and summaries, surveys, program brochures, letters of introduction, and other types of written communications.
• Compose correspondence; prepare agendas and meeting minutes as indicated to assist clinical functions of as the need arises.
• Print daily roster of Veterans when necessary, maintain a weekly list of scheduled CNH Veteran VA medical center appointments and arrange travel consults to meet the appointments.
• The PSA will perform other duties as assigned.

Major Duties and Responsibilities

Guest Relations and Patient Transport :

• The incumbent carries out required performance of this position as transportation program support assistant Guest Relations Program to the Office of Veteran Experience. The program is designed to provide Veterans/patients, their families and visitors with staff who can respond quickly to inquiries, identify problems, and improve the experience of those visiting the campus. The services are designed to respond to customer immediate needs including navigation, direction, and information assistance.
• As a key challenge of patients, navigating the campus will be a primary focus along with providing a positive first impression. For those who do not know how to access medical center programs and/or services, personal assistance will be provided by the staff. The incumbent serves as the initial, as well as the final point of contact for guests entering and leaving the facility and is a key influence toward patient/public perception. In this role, the incumbent performs these responsibilities using skills that will foster a culture of care at the VA facility. The incumbent is assigned to the Office of Veteran Experience and Employee Engagement.
• The incumbent performs customer service guest relations, shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, politeness respect and dignity to others; relates well to people from varied backgrounds and different situations. He/She receives, greets and direct callers over the telephone and in person with precise clear instructions. He/She provides a variety of information about the organization, its functions, and activities and is able to meet the needs of the individual and explain in general terms the information in a way that is understandable to the target audience. or to resolve confusion surrounding the inquiry. He/She provides the assistance requested to ease the experience of the customer. He/She directs Veterans, visitors, and callers to appropriate staff member and/or department based on specific request or by determining the nature of the need and initiates service recovery when needed. The incumbent takes accurate messages and ensures their delivery to support a responsive culture to the customer. He/She provides personal wayfinding assistance and often take Veterans and visitors to locations when they have difficulties with instructions provided. He/she provides excellent customer service via the telephone and face to face simultaneously. He/She ensures customers are greeted with respect and dignity.

• The incumbent must maintain a good rapport and good public relations using judgment, tact, and sensitivity with internal and external customers. Concern for the patient's total needs-physical, emotional and social-must be evident in every interaction.
• Provides basic transport of patients to and from departments. Utilizes sound judgment and critical thinking skills to prioritize actions and meet urgent/emergent patient needs in an unpredictable, rapidly changing environment of care.
• Recognizes that establishing and maintaining a therapeutic relationship with patients will promote trust. Consistently transfers, and transports patients (traveling by golf cart, wheelchair) for appointments or tests in a safe and efficient manner.

• Demonstrates knowledge of VA Policies and Procedures and assists with orientation of new personnel in appropriate areas of expertise. Maintains confidentiality and integrity of all materials containing patient's identifiable and sensitive information. Recognizes and reports safety hazards in the environment that can contribute to falls or other injuries to patients and takes appropriate action. Knowledge of National Safety Goals.
• Consistently practices good hand hygiene and other Standard Precaution principles. Practices proper sanitation by disinfecting/wiping down transport equipment with approved cleaning product prior to each patient transport Demonstrates basic knowledge of equipment safety, i.e., wheelchair, stretcher, and other lift equipment. Consistently practices proper body mechanics to prevent injury to self, other staff, and patients. Maintains positive interaction with the patient and significant others

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