Total 1,399 Customer Service job vacancies in St Albans, Hertfordshire, AL2 3PN

Wake Night Support Worker | East Sussex | Shift Hours: 21:30 - 07:30 | £11.78 - £12.01 per hour

Jemini Response is a small local community-based service for residents with Autism and Learning Disabilities. We focus on choice, empowerment and dignity by improving life chances and creating opportunities.

We support and care for residents both emotionally and physically, in their homes. We never forget that this is their home, we are just visitors, allowed to share their days.

We require candidates for weekdays and weekends night shifts for our Hailsham and Eastbourne homes.

What can Jemini Response give to you in return?

• In-depth paid training package
• Birthday Leave
• Overtime Rate
• Weekend Enhancement
• Tiered Pay System
• Finder's Fee
• Welcome Bonus
• Bonus and Hamper when passed probation.
• Cash Incentives.
• Service Reward.
• Annual Leave Bonus
• Progression / Professional Development
• Employment Support Programme with access to the workplace coach

Are you the right person for us?

• No experience is needed; a full training package is given for the role

What will your role as a Wake Night Support Worker look like?

You will be awake the whole night even if the residents are asleep, your duties include:

• In the case when the resident is awake, the night care worker should provide support, as often as needed
• Complete the night QA with all household and domestic duties including laundry, ironing, cleaning, etc
• Preparing for the next day
• Administering medication if needed
• Complete all checks and paperwork

If you are ready to start your career at Jemini Response, then click APPLY now! We can’t wait to hear from you!

Jemini Response works with third party employment agencies. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Service Care Solutions are looking for a Communications Operator to work within the North Wales Police on a 10-month contract.

Location: St Asaph

Job role/responsibilities:
To provide a professional, effective, and efficient customer service within North Wales Police with the aim of 'getting it right first time.

• To receive and resolve public enquiries in accordance with force policy.
• To give advice and take appropriate action, being accountable for getting it right first time and managing callers' expectations regarding the service that can be provided.
• To interrogate and analyse a broad range of information systems in order to assess risk and gather relevant supporting data to provide the best and safest resolution to the caller's enquiry/request.
• To record relevant information clearly and accurately into an extensive range of computer systems for a variety of intended audiences including other police departments and external agencies.
• To liaise with external agencies as appropriate.
• To be responsible when appropriate for the closure of incidents.
• To distribute messages as appropriate via the force system such as e-mail, telephone fax and intranet.
• To direct the nearest "police unit" to an incident/emergency once the location has been identified, by way of 'intelligent deployment' by considering and deciding upon the most appropriate resources to commit to it, based on their role, skills, and equipment.
• To be fully accountable for all deployment decisions, which will include the forward planning and management of resource options, thereby maximising the most efficient use of available resources to respond to Priority 0 and Priority 1 events.
• To inform and direct other relevant emergency services to incidents e.g. fire, ambulance, RAF Mountain Rescue etc.

Knowledge/Experience required:

• Ability to type/word process 25 - 30wpm.
• Good communication skills together with the ability to work well in a team environment or on their own initiative.
• The use of information technology to an intermediate level together with windows systems and/or relevant experience.
• Ability to evidence problem solving skills.
• Ability to remain calm in stressful situations.
• Good geographical knowledge of North Wales.

Qualifications:

• NVQ level 3 or equivalent qualification, in Communication/Business/Customer related field, or an equivalent amount of proven relevant experience.
• Welsh Speaking (Level 4/5).

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.Ashcroft@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Our client is looking for a Engineering Supervisor in Watford and surrounding areas.

52 hours per week

Competitive rates of pay, which are negotiable
Ongoing contract

Requirements for Engineering Supervisor role:
* PTS with full track induction (TIC)
* Full ES ticket
* Driver (Preferred)

Benefits of ES role include:
* To work on contracted projects with a Tier 1 supplier
* Accommodation and meal allowance provided on some contracts
* Career development opportunities
* Required PPE supplied
* Numerous shift pattern options
* Potential for long term work
* PAYE (Umbrella or Direct) contract

To register your interest either select apply or contact denise Turpie denise.turpie@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

• Salary up to £32K
• Opportunity to work with a well-established care provider
• Career and progression opportunities available

• Oversee a team of support staff, ensuring all client calls are covered and attended
• Organise rotas by effectively matching support workers with clients
• Keep the online scheduling system up-to-date
• Participate in holding the on-call phone

• Previous experience in scheduling
• A solid understanding of domiciliary care
• NVQ/QCF Level 3 in Health and Social Care
• Excellent communication skills

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Riverside Place, Ware, Herefordshire, SG12
• 72 Bed, Residential, Nursing, Dementia and Palliative care
• CQC overall Rating - Good
• 9.6 Review Score - Carehome.co.uk

About the role

• Bank Care Assistant
• £11.90 per hour plus paid breaks

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We are looking for a compassionate care assistant to support residents in their everyday lives. If you are passionate about making a difference in people’s lives, Aria care will offer a supportive and nurturing environment to grow, both professionally and personally.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

Be part of making lives better as a Support Worker at The Chimneys in Bury St Edmunds and experience what delivering great healthcare should feel like.

Use your knowledge, experience, and caring nature to make a positive difference to the lives of women with an emerging or personality disorder.

You’ll be looked after, with a fulfilling career where you’re valued, recognised, and supported, with colleagues there for you and a culture built on kindness and teamwork.

There’s also a range of training and development options available to help you achieve your career aspirations, allowing you to grow and succeed as a Support Worker and beyond. Over 2,000 staff had a promotion last year, that’s 25% of the workforce, so the opportunities really are there.

You will join an inclusive and supportive team that works well together to provide care to people with an emerging or personality disorder, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.

Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.

The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends.

Where you will be working:

Location: New Rd, Rougham, Bury St Edmunds, Bury Saint Edmunds IP30 9LR

You will be working at The Chimneys Clinic, a 12 bedded service providing specialist care that is specifically designed to support women that have a diagnosis of an emerging or personality disorder.

Working alongside the multidisciplinary team at The Chimney’s, you will support with mindful practice, high levels of engagement and think on your feet to create activities to aid the recovery for each young woman within their journey.

The focus of the service is to enable the young women to work on ways to decrease harmful behaviours and replace them with effective strategies to enhance their lives and help them reach their personal life goals.

What you will get

• Annual salary of up to £25,756
• £300 Welcome Bonus
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There are also a range of other benefits including retail discounts and special offers and much more.

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Are you driven, ambitious and have the ability to think on your feet?

We are currently recruiting for experienced Rail/Construction Resourcer with a desire for fast moving bluecollar recruitment and a proven track record in the regulated sectors of the rail systems and civil engineering markets.

This is a fast paced role working on volume recruitment for all aspects of rail blue-collar roles for all locations in the UK. You will be tasked with increasing the candidate base for deployment to our multiple contracts. The budget is designed to ensure that all motivated consultants will exceed their bonus earnings and expectations.

SUMMARY OF DUTIES

As a Resourcer you will be targeting candidates in the Infrastructure market to supply into multiple accounts in the rail and civils sectors. You will be responsible for sourcing and resourcing candidates. In an autonomous environment you will be given the best tools to succeed and excellent remuneration for your hard work.

THE COMPANY

McGinley Support Services is one of the UK's largest specialist privately owned recruitment businesses, consulting and recruiting for over four decades. We hire workers or find permanent employees for companies in the infrastructure sector of the construction industry, building and managing workforces all over the UK.

WHAT CAN YOU EXPECT?

An exciting and inspiring working environment; A genuine career opportunity with a commission scheme with no ceiling; A responsible and entrepreneurial job.

KNOWLEDGE AND EXPERIENCE REQUIRED

Solid experience as a blue-collar resourcer;
A proven successful history in candidate attraction;
To be assertive, driven, charismatic and professional;
A flair for maintaining relationships;
Strong interpersonal skills;
A dedicated approach, as well as being determined to succeed and maximise your earnings;
Genuine interest in the Infrastructure market;
Exceptional communication skills;
Creative and analytical thinker;
Superior time management skills and a strong attention to detail.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure.

McGinley Support Services is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.

McGinley Support Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, McGinley is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join McGinley. McGinley Support Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

Proud member of the Disability Confident employer scheme

So…. What is this role exactly?We have an exciting opportunity here at YHG to join our growing team of Customer Resolution Advisors who always put our customers first and ensure an effective and prompt complaint resolution.

It's a great time to join this collaborative, friendly and supportive team, as we embark on finding out more about what matters to our customers and adapt our services to meet their needs. Key to the role will be learning from our complaints and understanding how we can improve our services to reduce complaints in the future. The Customer Resolution Team is a relatively new team, and it's this continued commitment to our customers that has led to this growth.
Is this the role for you?

We are looking for someone who is customer focused and truly cares about our customers' individual needs and customer experience. You will be a practical thinker and able to identify solutions, with excellent investigation skills, strong communication skills and confident at using IT systems.
What will my working week look like?
Working on a hybrid working basis (in the Northwest), you'll be working 35 hours a week, which can be flexible around you, Monday-Friday.You'll be hybrid based, and it's essential you live within a reasonable travelling distance of our Head Office in St Helens to attend team days, training and meetings when needed. Realistically, you will be required to attend the office 4 times a week during the first few months of your role and then, once you're fully settled in, a couple of times a week.
What will I be responsible for doing?
First and foremost, you will be case managing complaints from a diverse range of our customers. You will provide a single point of contact for your customers, ensuring their voice is listened to, and we truly understand their complaint and resolution they are seeking. You will liaise with a wide range of internal departments, primarily our Customer Services, Repairs and Maintenance and our Asset Management Teams to ensure the complaint is fully investigated, accurate information is provided and actioned to all involved. Once a resolution is agreed, you will communicate this response to our customers, agree any compensation to be offered and provide a written response. You will be managing a busy caseload and need to ensure that complaints are managed within agreed SLA's.
And what would make me stand out from the crowd?
To be successful as a Customer Resolution Advisor here at YHG, you will have…

• Exceptional complaint handling skills gained through relevant experience
• Experience of communicating effectively with people via telephone and email
• A good working knowledge of IT and Microsoft systems
• Good literacy and communication skills

Ideally you will ...

• Be a collaborative team player
• Be flexible, caring, and resilient
• Have experience of working with complaints
• Have an understanding of social housing and knowledge of the Housing Ombudsman's Complaint Handling Code

This role is really suited to someone who is passionate about resolving complaints and strives to do their best for each customer, ensuring an exceptional service experience, each and every time.
If this sounds like the role for you, then we would love to hear from you!
That all sounds great. What's in it for me?
In return, we offer a salary between £25,500 - £29,400 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.
At #TeamYHG we measure performance output and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done.
If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space.
On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.
If you would like more information on the role above or an informal chat regarding your career - please contact me on the details.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Barnet

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions