Total 304 Customer Service job vacancies in Salford, M6 8HD

We are looking to hire a Porter/Driver to work full-time 37.5 hours per week over a 24 hour 7 day week within the Portering Service at Salford Care Organisation.

You will also be required to be flexible in your working pattern as you may be required to work evenings, weekends and bank holidays.

In line with the Trust’s Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership.

You will be required to carry out the full range of portering duties, which may include driving vehicles off and on, site, transfer of patients around the site by wheelchair, trolley or bed, including deceased patients and all associated mortuary duties. You may also be required to transfer medical notes and medical supplies around the hospital site to various wards and departments. Please see job description for full details.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk


This advert closes on Sunday 3 Nov 2024

Proud member of the Disability Confident employer scheme

T4 Ward Manager - Major Trauma

We are looking for a highly motivated nurse with shared values to join our team. This is a unique, exciting secondement opportunity to work in the new GMMTH building at Salford Royal.

Previous experience working in the field of Neurosciences/Trauma is desirable but not essential. Education and development will be available, with opportunity to progress to achieve level 1 trauma competencies.

The successful candidate will manage ward/unit staff including appraisal, rota’s, recruitment and selection and the supervision of learners. Support and lead a team of nurses in the delivery of evidence based patient centred care, which is of a high standard. They are responsible for ensuring all care is delivered according to Trust policies and procedures maintaining associated records. Utilising clinical audit, research, supervision of practice and teaching, they will monitor and improve standards of care by efficient and effective use of resources.

They will manage ward/unit staff including appraisal, rota’s, recruitment and selection and the supervision of learners. Support and lead a team of nurses in the delivery of evidence based patient centred care, which is of a high standard.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.


This advert closes on Sunday 3 Nov 2024

Proud member of the Disability Confident employer scheme

Support Worker
Manchester
£12.38ph
Temporary on-going

Brook Street Social Care are now recruiting a support worker to work with our client who are dedicated to motivating homeless people to recognise and unlock their talents.

The role:

• Working Monday-Friday (Week 1: 9:00 - 17:00 Week 2: 13:00 - 21:00
• Enable service users to achieve their full potential
• To assist in the provision of a comprehensive good
• Work within a quality housing service that provides support and resettlement to residents that have experienced homelessness.
• Empowering and enabling them to live independently.
• Be proactive in supporting individuals in the area of social inclusion and accessing services

Benefits:

• Competitive rate of pay
• Bonus scheme available
• On-going training and development
• 24/7 support from Brook Street Social Care

Are you a natural leader who thrives in a fast-paced, dynamic environment? We're looking for a Digital Intelligence Hub Team Leader to join our dedicated team in the Salford area!

As a key figure in our operations, you'll lead a team of 8 highly skilled administrators and schedulers, ensuring seamless workflows and exceptional service delivery.You'll be the driving force behind maintaining high performance, coaching your team, and promoting process improvements, all while handling escalations and deputizing for the Operations Manager when needed.

Flexibility is essential in this role, as you'll work an 8-hour shift between the hours of 6am and 7pm.If you're ready to inspire, motivate, and elevate team performance, this role offers the perfect blend of leadership, customer focus, and the chance to make a meaningful impact.

This role comes with a 5% performance bonus

What you’ll do:

• Oversee daily functional management of the Command Centre, ensuring adherence to policies and procedures.
• Act as the first point of escalation for queries and support operators/schedulers with their workload as needed.
• Develop and assist in the delivery of regular and essential training and coaching for your team.
• Conduct monthly 1-1s and quarterly PDRs, documenting actions, development, and training needs.
• Assist in the recruitment process within the Command Centre and deputise for other Team Leaders as required.
• Establish and maintain excellent customer relationships, developing confidence in our systems and processes.
• Continuously evaluate processes and procedures, suggesting improvements to enhance efficiency and customer service.

For a full list of responsibilities please view the attached job description

What you bring:

• Minimum of 3 years' experience in a Contact Centre/Service Centre environment.
• Proven experience in people leadership and effective management of teams.
• Ability to handle multiple priorities and adapt to a rapidly changing environment.
• Advanced computer skills in Microsoft Excel and Word, with strong analytical and decision-making abilities.
• Excellent communication (verbal & written) skills at all levels, with a customer-focused and responsive approach.
• Demonstrated experience in implementing, evaluating, and improving business processes.
• A strong commitment to safety and a Zero Harm culture, with exceptional attention to detail.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental Health Support:Unlimited access to an online platform for mental health and wellbeing.
• Employee Assistance:Access to support for everyday challenges, including legal and financial advice.
• Health & Wellbeing App:Enjoy a free app with rewards for healthy living, plus 24/7 virtual GP access.
• Discounts & Financial Benefits:Exclusive deals through the Sodexo Discounts Scheme, alongside insights and savings via the Salary Finance Platform.
• Retirement Planning:Join the Sodexo Retirement Plan to secure your future.
• Death in Service Benefit:Protection for your loved ones in the event of your passing while employed.
• Career Development:Opportunities for growth through a variety of learning and development tools.
• Cycle to Work Scheme:Promote a healthier lifestyle while helping the environment.
• Volunteering Opportunities:Engage in meaningful community support initiatives.
• Flexible Work Environment:Enjoy a dynamic workplace with competitive compensation.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

An exciting opportunity has arisen to join theNeurosciences Management Team. We are seeking a dynamic and experienced leader to providemanagerial and professional leadership, ensuring the delivery of a high-quality, patient-centred nursing service that meets the diverse needs of our patients.

Key Responsibilities:
• Lead, manage, and be accountable for delivering ahigh-quality, patient-centred nursing service.
• Collaborate withAssistant Directors of Nursing, Clinical Directors, and Senior Managersto coordinate and deliver services in alignment withNational and Trust Health Strategies.
• Ensure arobust approach to service development and improvement, ensuring changes to structures, services, and roles are well-supported and aligned with ongoing development.
• Support thestrategic directionof the Neurosciences division alongside theDivisional Director of NursingandExecutive Director of Nursing.
• Provideprofessional nursing advice and leadershipfor the development, implementation, and monitoring ofNursing and Quality Strategiesto deliver exceptional patient care.
• Drive theadvancement and development of nursing services and practices, promoting continuous personal and professional growth in alignment with theLearning and Development team.

This role offers an excellent opportunity to influence and shape the future of Neurosciences nursing services, contributing to a collaborative, innovative, and high-performing team.

Supports the ADNS to provide professional leadership and management for the development, implementation and monitoring of the Strategy for Nursing & Midwifery.

The post holder is responsible and accountable for the overall clinical and operational day-to day delivery of clinical standards of care and the management of the nursing workforce, in accordance with set objectives, targets, quality standards, controls and resource constraints, that ensures the delivery of a high quality, patient centred service that meets patient need.

· Contributes to the development, delivery and evaluation of Trust and Group strategy within the context of the NHS Modernisation agenda.

· Ensure a robust professional approach to service development and improvement.

Ensures that any subsequent changes to structures, services and roles are underpinned by appropriate support and on-going professional development.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

This vacancy is open to those who have a current NMC PIN to practice as a Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC Pin within the next 2-3 months.

Please note an NMC PRN Pin is not a full NMC Pin and would not fulfil the essential criteria for this role.

The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receive a full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website: https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance.

This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.


This advert closes on Thursday 31 Oct 2024

Proud member of the Disability Confident employer scheme

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our New Tenant Support Service, you’ll deliver high quality intensive housing management services to new tenants within their first twelve months of tenancy. You’ll collaborate with supporting agencies and partners to help new tenants get off to the best start and have tenancy sustainability into the future.
Why ForHousing?
• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
• Working with external service providers to ensure customers are provided with holistic, multi-disciplinary support.
• Being the first point of contact for tenants, families, advocates, support, and care providers.
• Void management, and letting properties, including undertaking new tenant viewings, and ensuring tenants are familiar with the terms of the Tenancy Agreement.
• Maximising income collection across services.
• Ensuring the tenant voice influences service design, delivery, and standards
What we’re looking for:
• A housing-related qualification or willingness to work towards this would be ideal (CIH accreditation.)
• Experience providing housing-related support would be ideal.
• Evidence of safeguarding training.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application numbers.

Proud member of the Disability Confident employer scheme

A Vacancy at Northern Care Alliance NHS Foundation Trust.


We are thrilled to announce an opening for a Band 5 Registered Nurse in our dedicated Children’s Continuing Care Team. This is a fantastic opportunity for a passionate and motivated nurse to make a meaningful impact in the lives of children and their families.

The team comprises currently of 1 Band 7 Team Leader and 10 Health Care Support Workers, working with children requiring commissioned health care packages in their home.

The staff within our continuing care team work closely with our children’s community nursing team and within children’s targeted community services in Salford.

The post holder will be responsible for supporting the holistic assessment of children’s care needs and development, implementation and evaluation of programmes of care within a Continuing healthcare caseload.



The postholder will support the management of a caseload of children and young people acting as a link between primary and secondary care with guidance, support from senior members of the team. This involves working unsupervised in patient’s homes, and community settings, with regular supervision from senior team members including safeguarding and clinical psychology.



Attendance of mutli agency meetings with senior staff, such as discharge planning meetings, case conferences and meetings as required whilst ensuring that all relevant information is exchanged and communicated to the appropriate participants and agencies.



The staff member must be able to recognise and monitor acute exacerbations of illness and to initiate appropriate nursing interventions that will maintain the safety of the child.



The post holder will support the team leader to develop, deliver and evaluate care packages.



They will also support the team leader in the provision and coordination of the service, which includes the day to day management of the staff rotas, ensuring appropriate levels of staff and clinical safety is maintained across continuing care packages.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

This vacancy is open to those who have a current NMC PIN to practice as a Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC Pin within the next 2-3 months.

Please note an NMC PRN Pin is not a full NMC Pin and would not fulfil the essential criteria for this role.

The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receive a full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website: https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance.

This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.


This advert closes on Wednesday 30 Oct 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for ahighly motivated nurseto join our team as aWard Sister/Charge Nurseon theSurgical Triage Unit (STU). STU is a fast-paced, 16-bedded unit with a seating area accommodating up to 20 patients awaiting assessment.

Key Responsibilities:
• Lead and manage the nursing team, ensuring the delivery of high-quality, patient-centred care.
• Oversee the smooth running of the unit, coordinating patient assessments and managing the flow of admissions.
• Provide clinical leadership and support to staff, promoting best practices and patient safety.
• Work collaboratively with the multidisciplinary team to deliver efficient and effective surgical triage services.

Requirements:
• A passion for leadership and excellent communication skills.
• Previous experience inGeneral Surgeryis desirable but not essential.
• Opportunities foreducation and developmentwill be provided to support your growth in this role.

We are looking for a dedicated nurse who shares our values and is committed to providing exceptional care in a surgical setting. If you are ready to take on this leadership role and contribute to a high-performing team, we encourage you to apply.
• Act as team leader.
• Participate in the supervision of junior nurses and unregistered staff.
• Report all accidents/untoward incidents and ensuring relevant documentation is completed.
• Undertake delegated responsibilities from the Ward Manager.
• Develop an awareness of the cost implications and exercise economy when using or ordering medical supplies.
• Participate in the investigation of complaints and incidents.
• Participate in the promotion of safety, well-being and interests of the patients, staff, and all visitors to the clinical area.
• Participate in the appraisal system.
• Responsible for assessment, planning, delivery, and evaluation of nursing care.
• Assist in developing an environment that supports the value of nursing care.
• Carry out clinical duties in accordance with National, Trust and local standards and policies.
• Advise patients/clients about health promotion and prevention of illness.
• Take responsibility for the correct use and operation of medical equipment in accordance with relevant Trust and national guidance.
• Assist in monitoring standards of care within the Trust's Governance Framework and agreed priorities, contributing to audit where possible.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

This vacancy is open to those who have a current NMC PIN to practice as a Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC Pin within the next 2-3 months.

Please note an NMC PRN Pin is not a full NMC Pin and would not fulfil the essential criteria for this role.

The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receive a full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website: https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance.

This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.


This advert closes on Wednesday 30 Oct 2024

Proud member of the Disability Confident employer scheme

Exciting opportunities are available in the Northern Care Alliance (NCA) Cellular Pathology department, based at Salford Royal Hospital, for doctors who already are or who are motivated to become sub-specialist Dermatopathologists.

We are looking to recruit a Consultant Dermatopathologist or Consultant Histopathologist with a special interest in reporting skin samples.

Applicants will demonstrate a commitment to Dermatopathology either via experience, possession of the Diploma in Dermatopathology from the RCPath or equivalent qualification, or a commitment to develop such skills to the level indicated above.



You will join a dynamic and experienced team of three monospecialist Dermatopathologists delivering high quality diagnostic Dermatopathology services to Dermatology and Plastic Surgery departments at Salford Royal Hospital and Wrightington, Wigan and Leigh NHS Foundation Trust, as well as specialist reporting services to nearby Trusts. With this expansion of the team, you would become part of one of the largest Dermatopathology departments in the United Kingdom.

The Cellular Pathology department at Salford is a strong team of Consultants with additional subspecialisms including neuropathology and upper gastrointestinal pathology. Digital pathology will be implemented in the near future as part of a Greater Manchester wide strategy.

Dissection is provided by an experienced team of advanced biomedical scientist and staff grade colleagues.

The Northern Care Alliance is home to one of the largest Dermatology services in Europe and a regional and supraregional tertiary referral centre. You will be working alongside supportive and knowledgeable clinical colleagues, many of whom have national and international reputations, and at a centre renowned for research and academia.

The hospital is home to undergraduates from the University of Manchester Medical School and Speciality Trainees from the North West Deanery.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk/


This advert closes on Tuesday 5 Nov 2024

Proud member of the Disability Confident employer scheme

Exciting opportunity for the post holder to join the Digital Portfolio Management Office (PMO).

The PMO Manager is responsible for administering the change portfolio such that cost, quality, plan, time and benefits realisation are controlled and achieved, ensuring that all projects adhere to the best practices and standard approaches for project management.

Operationally, the PMO Manager is responsible for providing information to enable project prioritisation, management information, financial reporting, resource planning, decision-making, and recruitment. The PMO Manager will play a key role in monitoring, supporting, and guiding Digital PMO team members to meet high quality, governance, and assurance standards internally and across the broader organisation.

Flexible working, home and remote working can be accommodated.

The PMO Lead develops and implements best practices to enable the successful delivery of a broad range of IT and business change projects to stakeholders across the organisation. The main responsibilities of the PMO include ensuring that the portfolio delivery team adequately plans and executes scope and business case management, programme vision and blueprint development, benefits and quality management, stakeholder management, portfolio management, programme and project planning, including supporting strategic demand management through Infrastructure Architecture and Cyber and Governance teams; milestone management, risk and issues as part of core project/programme management functions, and working with key enabling teams, for example, change management, technical operations and vendor management activities to ensure the successful delivery.

Financial management, maintaining risks, issues, assumptions, and action logs, resource forecasting, change control, dependency management, and programme reporting will be integral to delivering these responsibilities

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk


This advert closes on Sunday 27 Oct 2024

Proud member of the Disability Confident employer scheme

The Haematology and Blood Transfusion Department is seeking to recruit an enthusiastic and highly motivated individual to join their team as a Biomedical Support Worker.

You will have keyboard skills, an awareness of computers and an interest in the field of pathology or science/biology together with a good general education. Previous laboratory experience would be desirable but not essential. You will have a commitment to undertake further training.

The post will be based at Salford Royal Hospital .

You will be performing general laboratory and clerical duties including entering data onto the laboratory computer system, preparation of blood samples for analysis, together with other simple routine manual and automated tests and general housekeeping duties. In line with the department’s requirements to ensure the Trust complies with national requirements for transfusion safety and quality, the successful individual will also be designated for blood stock management and traceability duties. In-house training will be given.


Unfortunately, this role does not meet the criteria required to qualify for sponsorship.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For the latest information around our values and behaviours, please visit our careers websitehttps://careers.northerncarealliance.nhs.uk/

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk


This advert closes on Monday 28 Oct 2024

Proud member of the Disability Confident employer scheme

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Due to service expansion, we have the opportunity to invite the right applicants to join our well established Care on Call team.This position is partially based in the community, assessing clients in need of assistance due to falls or medical difficulties and using equipment to assist clients up after falls where appropriate, and partially based within our control centre where you will be expected to work independently using our answering system to take emergency calls from customers. Full training will be given.



This opportunity will suit anyone with a background in healthcare who ideally have a Health and Social care NVQ or equivalent qualification.



If you are dedicated, flexible, enthusiastic, and keen to join our friendly team then we want to hear from you!

It is desirable that you have some previous experience within the community. You will be able to deliver a high standard of customer care, with excellent interpersonal skills to enable you to work effectively as part of a team. You will be willing to work flexibly across a 7-day week. As the service runs 24/7 there is potential to support the night teams on occasion. You must have a full UK driving license. You will have use of the service vehicles.

To deliver practical assistance to customers in their own homes in emergency situations

To work independently within a control center environment, answering emergency calls

To take an active role in coordinating, delivering, and evaluating individual client care

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

In line with the Trust’s Single Equality Scheme, we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual preference, nationality, religion, marital status, social background, or trade union membership.


This advert closes on Monday 11 Nov 2024

Proud member of the Disability Confident employer scheme

This role will give the right candidate the chance to gain experience both as a Sales Executive and also a Service Advisor providing them with a more versatile skill set.
The purpose of the role is:

To provide the highest quality of service to the customer by completing rotations in the service, sales teams
To assist with sales of vehicles, and front of house customer service
To assist the dealership in achieving it’s NPS targetDetailed activities and responsibilities of the role are:

To implement the standards and procedures of the Dealership and ensure the delivery of a consistently high quality of service to the customer.
To ensure all service & sales duties are completed to the customer’s expectation, efficiently, to the highest standard of quality.
To keep the place of work in a tidy and clean condition, ensuring at all times the Health and Safety of you and other employees is not compromised. Reporting any safety related matters to the Health and Safety Representative or management, which you feel may affect the health and or safety of any member of staff.
To maintain and develop skill levels in all aspects of Sales / Service and meeting and greeting.
To attend any training courses, as directed by the Management.
To take full part in all activities designed to complement the training procedures planned for the apprentice
Any other adhoc duties in line with reasonable management requests
To comply with the company GDPR Policy at all times when processing data
To attend all mandatory training as identified by the company

Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.

Training
Level 3 Customer Service Specialist Standard - 15-18 months


Qualifications required
GCSE grades 9-4/A*-C or Functional Skills Level 2 in both Maths and English or equivalent.
If you do not have the required grades your application will not be considered.


Skills required

Listening
Communication
Basic Writing
Telephone
ITNo other specific skills are required, however an interest in customer service and the automotive industry would be beneficial.



Prospects

Permanent role upon successful & satisfactory completion of the apprenticeship.
Employee car scheme upon qualification and many other staff benefits.
Possible future roles include: Trainee Sales Executive, Service Administration, Service Advisor, Parts Advisor, Customer Diamond.
Qualification / Standard : ST0071 Customer service specialist
Duration 15 months

This vacancy is open to those who have a current NMC PIN to practice as a Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC Pin within the next 2-3 months. Please note an NMC PRN Pin is not a full NMC Pin and would not fulfil the essential criteria for this role. The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receivea full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website:https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/ To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.