Total 15 Customer Service job vacancies in Romney Marsh, TN29 9PX

Serves as a receptionist for visitors entering the institution, provides necessary information, and arranges for contacts with appropriate departments.

Processes all visitors entering the institution by checking their identification, and using a metal detector to ensure no weapons and contraband enter the institution.

Checks all visitors' identification upon departure from the institution to ensure against potential inmate escapes.

Initiates and responds to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Starting at $42,445 Per Year (GL 04)

Support Worker - Cotswold Lodge
Pay rate: £12.30 per hour
Shift Long days, earlies or lates - alternate weekend work included
Full time or Part time available

Company Description
Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.
At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives.
We offer full training and numerous career pathways, including our Nurse Apprenticeship program.
Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends.
For further details on the site location and type of support provided, please review the additional information section.


Job Description
Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support.
You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.
Our teams provide care and support for individuals with different conditions at Priory sites all across the UK.
It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program.

Benefits include:
A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and commitment to on-going training
28 days annual leave
Online benefits and cashback rewards
Blue Light Card application opportunity
Cycle to work scheme
NEST pension option
Benefits are subject to T&Cs

Responsibilities
Supporting with personal care tasks, such as washing, dressing, eating and personal care
Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
Assist with safe lifting, transferring, repositioning and movement of individuals
Assistance and support to attend medical appointments
Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff
Encouragement to participate in social and recreational activities




Cotswold Lodge is located in New Romney, in Kent. It offers residential support for eight men with a primary learning disability diagnosis. We are located on a private estate, near the seafront of a market town.
Our team are dedicated to ensuring that all the people we care for have a voice that is heard and that they receive the support, encouragement and empowerment to live the lives that they choose.


Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.

We are an equal opportunities employer.

Landmarc Support Services is currently seeking to recruit a Cleaning Operative to join our dedicated team. In this role, you will be responsible for looking after the Training Estate facilities, typical tasks will include cleaning offices, communal facilities and accommodation blocks to ensure a safe, efficient and sustainable place for our Armed Forces to stay while they train.

Landmarc offers excellent career progression and great benefits, no previous experience needed, just a great can do attitude!

Hourly Rate: £12.69 per hour

Shifts run from: Monday to Friday

Hours of work: 37 per week

Contract: Permanent, Fulltime

Location: Lydd Camp, Lydd, Romney Marsh, Kent, TN29 9JR

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note, some emails may arrive in your junk mail folder.

Main Responsibilities

Looking after the camps general cleanliness, ensuring it is fit for purpose

Cleaning offices, communal facilities and accommodation blocks, including ablutions, shower blocks etc.

Perform general cleaning tasks such as, sweeping, mopping, dusting, and vacuuming

Stock management

Complete all relevant documentation utilising both IT and paper based systems

Carry out any other additional requirements as needed

The Ideal Candidate

General housekeeping and caretaking knowledge

Understanding of Health and Safety procedures

Ability to work in a fast-paced environment

Excellent communication skills

Ability to complete documentation

Basic IT skills with ability to use a tablet

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

We have an exciting opportunity for Custody Support Worker to join our CFO Evolution Team.

You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. The aim is to provide motivational support to these participants and help them stay engaged throughout the duration of their sentence. This will be achieved through group work and one-on-one interventions, helping them overcome obstacles and integrate into their communities.

Our ideal candidate will have lived-in custodial experience, as an understanding and an ability to relate to our participants would benefit engagement. Alternatively, experience in probation/social care or experience working within the criminal justice sector would also be advantageous. However, we appreciate that not everyone can tick every single box, so we’re looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them.

This is a rewarding opportunity that will allow you to help our participants change their lives around!


In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:


• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Location: HMP Guys Marsh
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 24 October 2024

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met

Skills and Experience


• IAG Level 3 - desirable
• Experience managing a caseload of participants - desirable
• Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals.


Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

Role Station Support Team Member - Administration Role

Hours Full time 37 hours per week. Part Time Considered

Salary - Up to £14.74 per hour

Location - Dungeness B Power Station

Roles & Responsibilities

• You will be working as an integral part of a multi-disciplined team, reporting to the Station Support Team Leader. The role involves learning one of the numerous disciplines within the team, be it Work Management, Document Management, Corrective Action Programme, or one of numerous others. Eventually, you may also have the opportunity to learn a second role, enhancing the flexibility that is central to the ethos of our team. Additionally, you will be carrying out general admin duties within the Station Support Team, supporting both the team and the wider station where necessary.

The Candidate

• You will be an exceptional communicator, possessing the influencing skills imperative to making this role a success. You will have the confidence to challenge others and raise concerns, and willingness to interact with employees at all levels of the organisation, including senior management. Your confidence will mean that you are able to work well on your own, as well as being able to work with your immediate peers and the wider Station Support Team. You will be engaged about administrative processes, and willing to continuously improve them through peer forums, in addition to displaying a keen attention to detail, imperative due to the nature of the business.

Key Tasks

• Entirely dependent on your given discipline/s, but could range from printing work order cards to compilation of monthly fuel stock reports, from checking and approval of document revisions to working with our Engineers to close out actions placed upon them. We have a really diverse range of responsibilities!
• Training to a high proficiency in company systems frequently used by our administrative teams: Asset Management System, Business Objects, etc.
• Working to defined procedures and policies; Departmental Instructions, Company Specifications and established templates and forms, to name a few.
• Responsibility for progressing and updating your own training plan, with the support of an experienced mentor in your given discipline/s.
• Eventual responsibility for updating and improving written instructions and procedures linked to your discipline/s.
• A range of other administration duties as directed by the Station Support Team Leader.

Key Skills

• GCSEs in Maths and English (Grade 9-4 / A-C), or equivalent.
• Intermediate-level skills in Microsoft Office suite of programs, especially Outlook, Word and Excel. Full training will be given on company systems (AMS, Business Objects, etc).
• Keen attention to detail.
• Communication skills, and the confidence to use them to challenge, prompt and coach where appropriate.
• Open, honest and trustworthy due to the sensitive nature of the business.
• Excellent organisational skills
• Ability to work both alone and as part of a team.

Manpower UK is acting as an Employment Business in relation to this vacancy.

Landmarc Support Services, a leading provider of facilities management for the Ministry of Defence, are entrusted with the responsibility of maintaining and managing the Training Area and Ranges across the UK ensuring they are safe and fit for purpose for military training exercises.

We are seeking a dynamic and experienced Team Manager to lead our multi-disciplined team responsible for the management and maintenance of the Training Area and Ranges at Lydd Camp in Kent.

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder

Main Responsibilities

Manage and lead a team of people and be responsible for overseeing performance, attendance, behaviour and welfare.

Ensure timely completion of work orders, planned preventative maintenance (PPM), and range management processes.

Allocate tasks and ensure work is carried out to the required standards.

Oversee allocation and use of resources and equipment, including plant and vehicles.

Conduct routine inspections to identify maintenance tasks and ensure training areas are fit for purpose.

Manage training area usage and record keeping, including range safety, HR, and health and safety documentation.

Coordinate with external contractors and service providers.

Identify and promote best practices, including environmental compliance and continuous improvement initiatives.

The Ideal Candidate

• Familiarity with rural, forestry, arboriculture, and grounds maintenance practices
• Plant and Machinery Operation knowledge
• Understanding of workload scheduling and work order processes
• Strong people management skills, with the ability to motivate and engage team members
• Proficient user of Microsoft Office Suite such as Outlook, Word, Excel
• Knowledge of health and safety regulations and compliance such as CoSHH, manual handling, risk assessments and working to IOSH Managing Safely level
• Must hold Full UK Driving Licence (essential)

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

Role Station Support Team Member - Administration Role

Hours Full time 37 hours per week. Part Time Considered

Salary - Up to £14.74 per hour

Location - Dungeness B Power Station

Roles & Responsibilities

• You will be working as an integral part of a multi-disciplined team, reporting to the Station Support Team Leader. The role involves learning one of the numerous disciplines within the team, be it Work Management, Document Management, Corrective Action Programme, or one of numerous others. Eventually, you may also have the opportunity to learn a second role, enhancing the flexibility that is central to the ethos of our team. Additionally, you will be carrying out general admin duties within the Station Support Team, supporting both the team and the wider station where necessary.

The Candidate

• You will be an exceptional communicator, possessing the influencing skills imperative to making this role a success. You will have the confidence to challenge others and raise concerns, and willingness to interact with employees at all levels of the organisation, including senior management. Your confidence will mean that you are able to work well on your own, as well as being able to work with your immediate peers and the wider Station Support Team. You will be engaged about administrative processes, and willing to continuously improve them through peer forums, in addition to displaying a keen attention to detail, imperative due to the nature of the business.

Key Tasks

• Entirely dependent on your given discipline/s, but could range from printing work order cards to compilation of monthly fuel stock reports, from checking and approval of document revisions to working with our Engineers to close out actions placed upon them. We have a really diverse range of responsibilities!
• Training to a high proficiency in company systems frequently used by our administrative teams: Asset Management System, Business Objects, etc.
• Working to defined procedures and policies; Departmental Instructions, Company Specifications and established templates and forms, to name a few.
• Responsibility for progressing and updating your own training plan, with the support of an experienced mentor in your given discipline/s.
• Eventual responsibility for updating and improving written instructions and procedures linked to your discipline/s.
• A range of other administration duties as directed by the Station Support Team Leader.

Key Skills

• GCSEs in Maths and English (Grade 9-4 / A-C), or equivalent.
• Intermediate-level skills in Microsoft Office suite of programs, especially Outlook, Word and Excel. Full training will be given on company systems (AMS, Business Objects, etc).
• Keen attention to detail.
• Communication skills, and the confidence to use them to challenge, prompt and coach where appropriate.
• Open, honest and trustworthy due to the sensitive nature of the business.
• Excellent organisational skills
• Ability to work both alone and as part of a team.

Manpower UK is acting as an Employment Business in relation to this vacancy.

Receptionist needed in Romney Marsh with an immediate start!

Our established client in Romney Marsh is looking for an experienced Medical Receptionist to join their clerical team on an on-going temporary basis.

The successful candidate will have previous admin experience within a GP surgery and have great communication skills. This role also requires a standard DBS.

Duties include managing inboxes, telephone and email correspondence, filing and other general administrative duties.

This is a part time role, working 3 x 11 hour shifts per week. Monday, Tuesday and Friday - 07:45 - 18:45.

Salary: £11.35 p/hour

For any further information please don't hesitate to contact New Appointments Group on 01304 227722.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Front Desk Tend to the front desk ensuring to greet patients and visitors on their arrival to the practice in a welcoming manner. Ensure all patients and visitors to the practice are signed in and directed to the relevant waiting area. Inform the relevant host, for example the GP, Nurse or Practice Manager of any patients or visitors arrival. Book ambulances/appropriate transport for patients according to protocols. Assist patients with requests for Blood Forms, Urine Forms and Xray forms, printing where necessary. Keep the reception area, noticeboards, and leaflet dispensers clean, tidy and free from obstructions and clutter. Support in ensuring the reception area remains a calm environment for all. Politely and safely addressing any disruptive behaviours, escalating to management where appropriate. Registrations and Appointments Process registrations both regular and temporary ensuring complete information and appropriate ID. Assess and analyse patient needs to ensure an appointment is required and if so, booked with the correct and appropriate healthcare professional. Book, amend and cancel general (GP/Nurse), clinic (Flu) and third party (Physio) patient appointments in line with practice appointment procedures, ensuring coding is completed where necessary and optimum efficiency of the appointment system. Monitor the 111 clinical screen and directing as appropriate. Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where necessary. Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Once trained, chaperone patients to their GP appointment as and when requested. Prescriptions and Certificates Receive and process prescription requests in the absence of the Prescription Clerk accurately and in accordance with practice guidelines. Raise any prescription queries with the Prescription Clerk and/or Clinical Lead including status check of whether it has been issued and where it is. Advice and guidance Provide advice (non-medical) and contact details of third-party services to patients as required. For example, suggesting a patient contact the Urgent Mental Health Team. Respond to and/or redirect all general enquiries, explaining procedures where necessary and processing paperwork where required. Monitor the practice websites for Church Lane Surgery, Martello Health Centre and Orchard House Surgery ensuring registrations, complaints and prescription queries are handled in a timely manner. Process referrals for the District Nurse Action EMIS tasks and DOCMAN workflow in a timely manner Communication Answer incoming telephone calls in a timely and professional manner, ensuring calls are documented and actioned and/or redirected as appropriate. Communicate with GPs, Nurses, and the Clinical Team as necessary including passing information across to be processed, chasing documentation, results, and appointment information. Communicate in writing (letters and electronically) and verbally with a wide range of providers and users of services, including patients, carers; voluntary; social; primary and secondary care providers. Liaising with GP/Clinicians, forwarding concerns, chasing for samples, letters, prescriptions and other paperwork Monitor the reception email account and action any requests needed, raising any urgent enquiries to your line manager where relevant. Process any outgoing mail created by the surgeries. Data Handling Monitor the home visiting service, ensuring all documents are downloaded and filed in a timely manner. Document information received from patients or third-party agencies, accurately on EMIS. For example, urgent blood results from path labs, patients home blood pressure readings and any urgent referral advise provided to them. Undertake manual and electronic filing and retrieving of paperwork ensuring up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes). Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures. When required, access the server, changing the tape and checking back up has been successful, reporting to IT if any issues are identified. Equipment and Stock Control Efficient filling of sample pots, testing kits, appointment cards, registration paperwork and other necessary aids. Clearing and re-stocking stationery items in work areas as required, ensuring low stock levels are reported to the relevant leads and ensuring a clear desk policy. Safely accept and record receipt of any vaccine/medication deliveries, ensuring safe storage of items and informing relevant departments. Miscellaneous Opening and locking up of practice premises (where needed) and maintaining security in accordance with practice protocols at all times. Keep up to date with any new guidance and changes within the team. Supporting in the training of new reception team members. Supporting the team by covering staff absences where possible.

We currently have an exciting new role to join our experienced and friendly team at the Fire Service College Leisure Centre as a Duty Manager. Assisting the Leisure Centre Manager you will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients.

This role will be on a bi-weekly rota basis – week 1 you will work Monday - Friday 5.45am - 1.45pm. Week 2 you will work 4 week-days - 1.30pm - 9.30pm and one weekend day 7.30am - 1.30pm.

Job title:

Leisure Centre Duty Manager

Job Description:

​What you’ll be doing:

• Ensuring the highest standard of customer care and service delivery is achieved.

• Carrying out lifeguarding duties

• Completing required training.

• Assisting the Leisure Centre Manager to ensure the centre is operational at all times.

• Providing guidance and support to zero hour lifeguard staff.

• Delivery swimming lessons as and when required

• Supporting with membership and administration duties

What we’re looking for:

• Be in possession or happy to work towards gaining an RLSS NPLQ qualification

• Previous experience as a Duty Manager/Supervisor preferable within the Leisure or hotel industry.

• An interest in sports and leisure

• Competent swimmer

• You will be required to obtain an enhanced DBS certificate as part of our vetting process .

About Fire Service College:

We’re training the next generation of firefighters to respond to any emergency and create a safer world. The College is one of the world’s leading organisations for fire prevention, protection and response. We provide dedicated, accredited training for emergency service professionals, as well as commercial and public sector clients around the globe. We have one of the largest operational fire and rescue training facilities in the world, with a unique training environment, sports centre and expert instructors. Visitors and learners can train and exercise in a realistic and challenging environment, with a learning experience that is second to none..

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more

• Free gym membership and discount for families

• Subsidised meals and bar on site

• Ample free parking

• Discounted accommodation onsite for friends/family

• Opportunity to gain further qualifications

Location:

Moreton In Marsh

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Join us as Senior Trainer in Resilience team at Capita’s Fire Service College

You will carry out instruction across all the FSC Resilience curriculum where you have the specific skills to do so to ensure that the FSC is delivering a high-quality training experience to customers and delegates. This role is also responsible for ensuring they are fully up to date with all current legislation, guidance, and relevant publications to support delivery, through maintenance of CPD and personal development.

Job title:

Senior Firefighting Instructor (Resilience Team)

Job Description:

What you will be doing:

• Providing a professional teaching capability to support learning and development across the range of FSC Resilience courses, fire & rescue service qualifications and wider private sector training

• Managing specific work streams, such as course development and reviewing/updating documentation.

• Assisting in the coordination of the allocation of staff and resources to the programmes and courses

• Undertaking the duties of a senior instructor including delivering feedback to delegates, oral and written and act as a syndicate lead as and when required.

What we are looking for:

• Previous teaching experience within firefighting

• Previous experience in local authority Fire & Rescue Service is desirable

• Level 3 education and training qualification (Capita will support you in gaining this if you don't have already

• Excellent communication, both verbal and written

• Basic understanding of IT Systems experience (MS Office)

About Fire Service College:

The Fire Service College is a leading organisation for fire prevention and protection and response, providing assessed, accredited and assured fire and multi-service training for emergency service professionals globally.

With over 40 years’ experience in delivering fire and rescue training internationally, we specialise in equipping today’s firefighters and other emergency responders with the best possible skills and training to learn the latest techniques and procedures. Our unique incident ground, at one of the premier fire training venues in the world, coupled with our expert instructors, provides the opportunity for our learners to train and exercise in a realistic and challenging environment, for a learning experience that is second to none.

What’s in it for you?

• Offering a salary of up to £38,160

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Free Onsite accommodation when working onsite

• Opportunity to upskill and gain further qualifications

• Subsidised canteen, bar and gym facilities onsite

• Free parking onsite

• Better work life balance

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website

Location:

Moreton In Marsh

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Dungeness B Power Station

Full time 37 hours per week.

Our client, a well-established energy company, is looking for a station support administrator at out Dungeness power station.

Roles & Responsibilities

• You will be working as an integral part of a multi-disciplined team, reporting to the Station Support Team Leader. The role involves learning one of the numerous disciplines within the team, be it Work Management, Document Management, Corrective Action Programme, or one of numerous others. Eventually, you may also have the opportunity to learn a second role, enhancing the flexibility that is central to the ethos of our team. Additionally, you will be carrying out general admin duties within the Station Support Team, supporting both the team and the wider station where necessary.

The Candidate

• You will be an exceptional communicator, possessing the influencing skills imperative to making this role a success. You will have the confidence to challenge others and raise concerns, and willingness to interact with employees at all levels of the organisation, including senior management. Your confidence will mean that you are able to work well on your own, as well as being able to work with your immediate peers and the wider Station Support Team. You will be enthusiastic about administrative processes, and willing to continuously improve them through peer forums, in addition to displaying a keen attention to detail, imperative due to the nature of the business.

Key Tasks

• Entirely dependent on your given discipline/s, but could range from printing work order cards to compilation of monthly fuel stock reports, from checking and approval of document revisions to working with our Engineers to close out actions placed upon them. We have a really diverse range of responsibilities!
• Training to a high proficiency in company systems frequently used by our administrative teams: Asset Management System, Business Objects, etc.
• Working to defined procedures and policies; Departmental Instructions, Company Specifications and established templates and forms, to name a few.
• Responsibility for progressing and updating your own training plan, with the support of an experienced mentor in your given discipline/s.
• Eventual responsibility for updating and improving written instructions and procedures linked to your discipline/s.
• A range of other administration duties as directed by the Station Support Team Leader.

Key Skills

• GCSEs in Maths and English (Grade 9-4 / A-C), or equivalent.
• Intermediate-level skills in Microsoft Office suite of programs, especially Outlook, Word and Excel. Full training will be given on company systems (AMS, Business Objects, etc).
• Keen attention to detail.
• Communication skills, and the confidence to use them to challenge, prompt and coach where appropriate.
• Open, honest and trustworthy due to the sensitive nature of the business.
• Excellent organisational skills
• Ability to work both alone and as part of a team.

Key Benefits working with Manpower

• 36 days holiday accrual (pro-rata) including bank holidays
• Company pension scheme
• Access to Manpower's online training platform 'powerYOU', giving you access to hundred of online training courses
• Opportunity to be selected for additional upskilling and career support through Manpower's MyPath programme
• Dedicated Manpower Account Specialist to provide support during your assignment

If successful, you will be employed by Manpower working on a temporary assignment at our client's site and will need to undergo BPSS checks as well as a drug & alcohol test.

The Fire Service College: Where excellence meets resilience at the ultimate training ground for firefighting professionals.

As an Instructor in the International Delivery Team you will deliver training across the full Fire Service College (FSC) curriculum.

This role will be based at the Fire Service College at Moreton in Marsh. It will be 40 hours per week between 8am and 6pm

Job title:

International Fire Service Instructor

Job Description:

What you’ll be doing:

• Supporting the Lead Instructor and Team Leader within your specialist subject matter(s)
• Delivering training courses across a wide range of fire service subjects to international delegates
• Liaising with the international sales team
• Developing course content
• Reviewing and renewing course content
• Coordinating the allocation of staff and resources

What we’re looking for:

• An experienced instructor, ideally within a Fire and Rescue Service, or at a fire training establishment
• Experience of working in Fire and Rescue overseas
• Any experience within the following would be desirable: Accredited Breathing Apparatus (BA) Instructor, Accredited Fire Behaviour Training Instructor (FBTI), Accredited Transport/Road Traffic Collision (RTC) Instructor or Resilience Team Training.
• A minimum of a Level 3 qualification in Education and Training (AET) (or be willing to achieve this in their first 6 months in the role)
• Strong team player with excellent communication and leadership skills.
• IT competency on Microsoft Office programmes (Word, Excel, and PowerPoint).

About Fire Service College:

At Capita - Fire Service College we’re training the next generation of firefighters to respond to any emergency and create a safer world. The College is one of the world’s leading organisations for fire prevention, protection and response. We provide dedicated, accredited training for emergency service professionals, as well as commercial and public sector clients around the globe. We have one of the largest operational fire and rescue training facilities in the world, with a unique training environment, sports centre and expert instructors. Visitors and learners can train and exercise in a realistic and challenging environment, with a learning experience that is second to none.

What’s in it for you?

• Offering a salary of up to £37,100 depending on skills and experience
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Subsidised canteen, bar and gym facilities onsite (free membership)
• Free accommodation during the working week
• Free parking onsite
• Better work life balance
• Opportunity to gain further qualifications and upskill
• You will work at a world-renowned further education training college

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Moreton In Marsh

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Customer Advisor we want you to use your natural curiosity to get to know all about our customers and their home décor projects.

Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the Proud faces of Carpetright.

As a Customer Advisor - your day might look like this:

• Meeting and greeting customers
• Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride

• Helping customers chose products and offer the best advice to them
• Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects

The benefits we will give you:

We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as;

• Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career
• Competitive pay with uncapped commission
• Generous product discounts and other varied discounts through our Proud Perks portal
• Access to a digital GP
• Healthcare cash plan and eye care contribution
• Wellbeing initiatives and resources
• Pay day advances and a holiday trading scheme
• Cycle to Work scheme
• Life Assurance (up to 4 x base salary)
• Pension scheme

As a Customer Advisor we hope you’ll bring:

• Confidence and ambition
• A passion for customers and delivering an exceptional experience
• A ‘best in the business’ expert approach, we want you to know our products and services inside out, but don’t worry we will give you all the training and support you will need to succeed
• Bags of enthusiasm to drive our business forward and personally succeed
• Your own uniqueness and an ability to build rapport quickly

Why Chose Carpetright:

Online and in-stores across the country, our experts are bringing customers’ dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments.

With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning.

Join us on our mission to deliver the best, and in return we’ll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do. Proud to be creating beautiful homes, proud to be driving the customer journey in the fast lane, and proud to be one of us.

Ready for that next step? Browse our latest opportunities and discover how you can become one of the proud faces of Carpetright.

Growth. Opportunity. Development

Working within the Service Department, you will be the first point of contact for our customers over the telephone and in the branch so it’s vital they have a welcoming experience. Our customers expect a high level of service and expertise and we don’t like to disappoint! Working as part of a team, the Service Advisor role will be both demanding and rewarding. You will be an essential contact with Scania's Workshop Teams and external customers. You will need to build rapport with peers and customers, to provide excellent service. Scania goes the extra mile to provide an excellent employment package for every member of staff. This can include; Incentive Schemes, Pensions, Scania Rewards, and an Employee Assistance Programme. Roles and Responsibilities include: • Dealing with customers' and clients' needs face-to-face and over the phone with a professional and friendly approach • Service reception cover • Contacting external customers and providers for various information requests • Assisting with the day-to-day smooth running of the service desk • MOT bookings • General duties relevant to the smooth and efficient operation of the department as required by your line managerTraining to be Provided

The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.