Total 589 Customer Service job vacancies in Naval Air Station Patuxent River, Maryland

• Perform a wide variety of administrative tasks which include mail management, records management, property management, facilities management, file management, and administrative clerical support services to RAIO Directorate.
• Providing advice in an administrative specialty area(s) and participating in and making contributions to management decisions in assigned program areas.
• Utilize data to forecast the need for resources, identify trends and discrepancies, and evaluate areas for improvement.
• Maintain records by performing document review, electronic systems verification and make adjudicative decisions on immigration benefit applications and petitions.
• Research and analyze applicable rules, regulations, policies and guidance surrounding administrative programs.

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Providing advice in an administrative specialty area(s) and participating in and making contributions to management decisions in assigned program areas.
• Utilize data to forecast the need for resources, identify trends and discrepancies, and evaluate areas for improvement.
• Maintain records by performing document review, electronic systems verification and make adjudicative decisions on immigration benefit applications and petitions.
• Research and analyze applicable rules, regulations, policies and guidance surrounding administrative programs.
• Perform a wide variety of administrative tasks which include mail management, records management, property management, facilities management, file management, and administrative clerical support services to RAIO Directorate.

• Establishing and maintaining databases for tracking civilian personnel strength, vacancies, and Table of Distribution and Allowances (TDA) authorizations/requirements.
• Developing, compiling, and managing metrics reports to provide to higher headquarters.
• Providing technical guidance and assistance regarding Defense Civilian Intelligence Personnel System (DCIPS) civilian personnel procedures, regulations, and policies.
• Providing guidance on civilian performance issues, leave administration, and Workmen's Compensation.
• In-processing and out-processing civilian employees to and from the Brigade.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

Included but are not limited to:

• In-home primary care visits with medically complex older Veterans
• Lead interdisciplinary team in care planning for Veteran panel
• Medication management and oversight
• Eliciting patient and family goals and tailoring medical care to those goals
• Reviewing and updating care plans at least quarterly
• Covering for other providers for leave
• Coordinating care with specialty and home care providers within the VA and in the community
• Must have valid drivers license and ability to drive government cars in all weather
• Work collaboratively with experts from many disciplines
• Participate in Quality or Process Improvement projects

• This is a Bargaining Unit Position
• This position is in the Excepted Service
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is covered by a special rate.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

• Plan and direct the full range of day-to-day food inspection, ensuring public health by verifying the implementation of food safety systems.
• Coordinate inspection activities amongst personnel including completion of inspection tasks.
• Supervise personnel in completion of assigned tasks.
• Evaluate implementation of guidelines and regulations.
• Ensure personnel complete duties and scheduled tasks.
• Identify corrective measures are needed to meet regulatory requirements and communicate the information to stakeholders.
• Provide technical direction to inspection personnel and perform various administrative and supervisory functions for subordinates.
• Interact with internal and external stakeholders to interpret and clarify regulations, policies, procedures, and practices.
• Serve as the Inspector-in-Charge (IIC) of an establishment when required.
• Foster working relationships between internal and external stakeholders to improve collaboration.

Sets up glasses, silverware, dishes, trays, napkins, condiments and cold menu items (e.g., salad, dessert, bread and cold beverages) on a serving line. Removes dishes and trays from tables.

Operates, breaks down and cleans all electrical equipment for food preparation. Cleans kitchen equipment (e.g., worktables, sinks and refrigerators). Separates food waste and trash from dishes, glasses and silverware in dishwashing area. Loads and operates dishwashers, stores clean dishes, glasses and silverware. Washes tables and counters, vacuums and shampoos carpets. Sweeps and mops kitchen floors, cleans windows, washes walls and cleans and sanitizes trashcans.

Sorts, washes, peels and cuts fresh fruits and vegetables. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12620342

• You will serve as a Mission Support Specialist at a Military Entrance Processing Station (MEPS) providing administrative support to the Battalion Commander and staff. Additionally, you will:
• Serve as regional manager of the Battalion Military Awards and Decorations Program and Civilian Honorary Awards Program.
• Provide management oversight, oversee information systems, telecommunications, budget analysis and finance procurement.
• Manage human resources items and training for employees, as well as logistics, property, space, records and files, printing/graphics, mail and travel.
• Determine the budget and administration workload; inform employees of management goals and objectives, and provide sound advice to team members on inspection procedures.
• Coordinate Battalion Headquarters protocol and ceremonial responsibilities as needed.
• Perform Administrative Functions to include preparation of periodic personnel reports, review of evaluations/awards, as well as creation and oversight of battalion personnel actions using prescribed database.
• Compile and analyze data to identify trends, deficiencies, and accomplishments related to assigned programs.

• You will serve as the primary liaison for all incoming contacts to the Department.
• You will greet visitors, process requests for appointments, receive and relay messages, and maintain professional decorum, neatness and cleanliness of all common areas in office suite.
• You will answer incoming phone calls and inquiries from visitors, using utmost discretion in screening and referring calls/visitors to the appropriate staff member or attorney.
• You will respond to routine and highly technical requests for information such as status reports, suspense dates for matters requiring regulatory compliance, and similar information readily available in files and databases.
• You will control and manage all incoming correspondence using established office procedures and knowledge of the organization.
• You will conduct initial client intake by completing the electronic client intake sheet on a local office data program and schedules clients for appointments.

• Collects biological and vegetation specimens and samples. Is responsible for the accumulation, coding, transcription, and processing of information; edits and corrects records; and provides quality control of automatic data processing entries.
• Tabulates results and prepares graphs and charts according to instructions. Assists in the design of new plant projects.
• Lays out experimental plots by taking measurements and marking corners and boundaries.
• Uses botanical key to identify plants encountered during field trips or surveys of forest areas.
• Compiles and summarizes the vegetation types obtained from aerial and ground surveys including forest health monitoring, biological evaluations, and pilot tests conducted as part of the project.
• Participates and conducts a variety of field studies of native and non-native botanical species and their habitats. Collects data for use in habitat and species condition analyses.
• Collects survey/inventory data to determine species identity, population characteristics, environmental conditions, and factors affecting the vigor/extent of the species and their habitat. Keeps records of all data and produces maps of survey areas.
• Lays out monitoring plots by taking measurements and marking corners and boundaries.
• Compiles and summarizes the data obtained from surveys, inventories, biological evaluations, and monitoring. Uses computer systems and associated software for recording, organizing, storing, and analyzing data.
• Performs native plant, pollinators, and phenology surveys.
• Carries out pollinator habitat enhancement, tends restoration gardens and other ecological restoration duties such as planting, seed collection and cleaning, weeding, irrigation of past plantings, or native plant nursery work.
• Performs the full range of standard technical assignments consisting of a variety of tasks involving invasive non-native plant treatment, management, inventory, and monitoring.
• Assignments involve the performance of a series of basic related technical tasks, which must be completed according to a predetermined and established routine.
• May also perform a variety of nonstandard tasks related to invasive non-native plant treatment, management, inventory, and monitoring.
• Identifies invasive non-native plants using various field guides or botanical keys, surveys for target plants, collects and assesses data on infestation location and status, and treats invasive plant infestations.
• Treatments primarily involve using herbicides, but may also be accomplished by hand-pulling, or using hand tools, power tools, mowers, and other standard control methods.
• Collects and records data related to infestation location and status. Responsible for ensuring that data related to invasive non-native plant treatments is recorded accurately and legibly, and according to specific protocols.
• Performs highly physical labor and daily hiking often to remote locations in rugged terrain under possible adverse weather conditions.
• Uses global positioning systems, aerial photographs, topographic maps, Geographic Information Systems (GIS), or compass in navigation. A portion of time may be dedicated to data entry and other duties in a laboratory or office setting.
• Applies herbicides using backpack sprayers or other equipment on a regular basis according to specific guidelines. Performs basic mathematical calculations related to herbicide mixing and applications.

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant is responsible for a wide range of assignments and provides administrative support to increase scheduling and communication integrity across all services. Work is performed collaboratively in an interdisciplinary coordinated care delivery model.

Duties may include, but are not limited to:

• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veteran registration for and utilization of HealtheVet (MHV).
• Stocks basic office supplies for the clinical area.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly, and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement.
• This position is an AFGE Bargaining Unit position.
• This position is covered by locality-based comparability pay.
• Travel and relocation expenses are not authorized.
• This position is in the Excepted Service.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Narrative responses to the knowledge, skills and abilities (KSAs) will be required from the selectee in order to proceed with the appointment.
• Incomplete applications will not be considered.
• May be required to attend conference at other facilities or other VA sites on occasion.
• The incumbent may be required to travel to other VA campuses and CBOC's.
• Selectee may be required to work at any VA Maine Healthcare System campus, as needed.