Total 8,649 Customer Service job vacancies in NSW - Sydney - City & Inner West

• Use of common manual hand tools and equipment (e.g., hatchets, clippers, shovel, crowbar, screw drivers, hand saw, hand truck, dolly) and simple power equipment (e.g., lawnmowers, wet vacuums, steam cleaners, low-pressure sprayers, hand buffers).
• Loading, unloading, and moving heavy, bulky objects, such as furniture and equipment, by hand, hand truck, or dolly; collecting and emptying garbage cans.
• Opening crates and boxes using crowbars and cutting packing strips with shears. Packs items in boxes or bags for shipment.
• Digging ditches where grading and sloping is not required; filling holes with dirt; leveling bumps and low places using shovel, hand tamper, and rake.
• Watering grounds, laying sod, mowing grass with walking-type power lawnmower; trim small trees and bushes using handsaw or shears.
• Shoveling snow.
• Washing and waxing vehicles using hand buffer.
• Performing simple maintenance, assembly, and repairs on furniture and equipment.

Starting at $21.14 Per Hour (WG 2)

• Assists in developing specific objectives for interpretive programs and displays, providing input to the annual plan of work.
• Inventories and prepares reports on the annual volumes of use, trends in public information needs, and public response to existing information output.
• Makes regular visits to the various public schools and social groups. Makes presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention.
• Maintains inventory of existing publications for public use. Prepares or assists in the preparation of informational exhibits which include photos, maps, etc. Maintains the Forest video, film, and slide library and audio-visual equipment.
• Ensures that the information desk at a reception area or visitor center is covered at all times and answers the phone and radio.
• Greets visitors and responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies, and functions.
• Evaluates inquiries in order to provide the most useful and appropriate information or to suggest other options, such as alternate routes or activities.
• Provides guidance to the public on rules and regulations regarding on-unit activities and attempts to gain public cooperation in protecting resources from damage and pollution.
• Assists visitors and callers with informational searches, and with use of the reference library. Monitors and reports statistics such as visitor numbers and activities, for project planning.
• Keeps abreast of unit issues and acts as lead to other information desk co-workers as needed.
• Serves as Collection Officer to sell forest timber permits and other items, such as maps and passes, in accordance with manual and handbook requirements.
• Is held responsible for submitting and accounting for collected monies using approved computer programs and records.
• Performs regular daily activities for the reception area or visitor center, including but not limited to, daily opening and closing of the facility, raising and lowering the flag, and maintaining the front desk.
• Monitors public areas and updates the status of exhibits. Provides visitors with effective instructions on security and safety procedures and informs the supervisor of visitor needs.
• Maintains a lost and found for visitors and staff. Coordinates Interpretive Association book sales, including ordering, stocking, sales, quarterly inventory and reporting.
• Coordinates with staff specialists and public affairs office to provide the latest, most accurate and appropriate information to the public.
• Researches and maintains an inventory of timely publications, brochures, posters, and informational handouts for the public. Creates and posts informational handouts and flyers concerning safety, events and other items of importance.
• Works with the public affairs unit to ensure that current and accurate information is available on the external Forest Service website. Updates information such as road and recreation closures.
• Responds to and directs web and email inquiries to the appropriate personnel. Acts as liaison to other information centers such as other Forest Service offices or the local Chamber of Commerce.
• Arranges informational interpretive displays in the reception area or visitor center. Varies or changes the displays to coincide with seasonal changes and unit program emphases.

Starting at $18.96 Per Hour (GS 5)

• Prepares coffee, tea, and punches according to recipes. Brews coffee according to the number of servings required. Brews other hot drinks and prepares a full variety of cold drinks ensuring directions are followed. Sets up water stations.
• Loads food trays onto carts to transport to dining facilities. Sets out trays of food for customers to self serve. Following directions from work leader, assists with placing and removing food trays delivered by from caterers in warming ovens.
• Assists in opening packages of food items and setting up on trays for serving or further preparation.
• Clears, breaks down, and cleans assigned area. Returns soiled dishes and trays. Sets up and operates dishwashing machine. Scrapes, soaks, scours, and scrubs heavy cooking utensils.
• Cleans ceilings, exhaust fans, and spaces under and behind equipment, and other heavy duty cleaning tasks. Washes floors and walls. Cleans refrigerators and freezers. Sanitizes garbage disposal equipment and areas.
• Unloads food and beverages from delivery trucks/caterers. Assists in storing heavy supplies. Moves heavy, filled garbage cans when collecting and transferring trash from work to disposal areas.
• Performs cleaning tasks throughout the food service and related areas, such as cleaning counters, appliances, sinks, dishwashers, cabinets and pantry area.
• Assists in moving food items from the storage areas to the work areas using a dolly or simple warehousing equipment. Moves heavy garbage cans when collecting and transferring trash from the work area to the disposal area.
• Gathers recyclable materials. Breaks down cardboard cartons for recycle pickup. Places other recyclables in appropriate locations.
• Serves and apportions a variety of meats, vegetables, desserts, etc. onto serving tables/counters in indoor and outdoor dining and reception areas. Loads and transports carts to and from kitchen to dining and reception areas.
• Utilizes safety and sanitation practices, rules, regulations, and procedures to maintain a safe and clean work environment. Uses and assures proper fit of required equipment and clothing. Safely uses and maintains tools and equipment.
• Assists with preparing and packing box lunches. Wraps sandwiches and stores in cool area for follow up use. Stocks refrigerators or dispensers with milk or juice beverages to ensure cool temperature of beverage when served.
• Transports fruits from refrigerator and packages of single serving chips, cookies or similar menu items to eating areas for participant self serve. Uses the proper utensils and containers.
• Operates choppers, can openers and kitchen hand tools as needed. Packages bread, rolls, pastries and other baked goods that need to be sealed.
• Food service set up and clean up is a regular and recurring duty for all meals, snacks and refreshments served at Grey Towers. The set up and clean up is performed in a continuous, uninterrupted manner or during expected recurring intervals.

Starting at $21.14 Per Hour (WG 2)

• The incumbent performs technical assignments consisting of routine laboratory and/or field experiments that require the use of accepted, standardized laboratory or field practices.
• Assists in the acquisition of field data by measuring and recording pertinent biological information peculiar to the specific assignment.
• The assignment involves performance of a series of related technical tasks, which must be completed according to a predetermined and established routine. Tabulates and orders data as directed and prepares data for computer use.
• Assists in the layout of experimental plots by taking measurements and marking corners and boundaries. Uses botanical key to identify plants encountered during field trips or surveys of Forest areas.
• Assists in the collection, handling, and preservation of specimens. All biological data pertinent to collections and preservation are recorded. Assists in maintenance of various collections used in connection with day-to-day research activities.
• Observes and records expected responses in experiments and keeps aware of factors and situations included in experiments to ensure against error and to increase the reliability of the results obtained.
• Participates and conducts a variety of routine field studies of native and non-native botanical species and their habitats. Collects data for use in habitat and species condition analyses.
• Collects survey and inventory data that is used to establish species identity, population characteristics, environmental conditions, and factors affecting the vigor and extent of the species and their habitat.
• Keeps records of all data and produces maps of survey areas. Lays out monitoring plots by taking measurements and marking corners and boundaries.
• Uses botanical key to assist with the identification of plants encountered during field trips or surveys of Forest areas.
• Compiles and summarizes the vegetation types obtained from aerial and ground surveys including forest health monitoring, biological evaluations, and pilot tests conducted as part of the project.
• Performs the full range of standard technical assignments consisting of routine invasive non-native plant treatment, management, inventory, and monitoring of invasive non-native plants commonly found in the work area.
• Assists in identifying invasive non-native plants using various field guides, surveying for target plants, collecting data on infestation location and status, and treating invasive plant infestations.
• Treatments primarily involve using herbicides, but may also be accomplished by hand-pulling, or using hand tools, power tools, mowers, and other standard control methods.
• Accurately records data related to invasive non-native plant treatments according to specific protocols. Performs highly physical labor and daily hiking often to remote locations in rugged terrain under possible adverse weather conditions.
• Applies herbicides using backpack sprayers or other equipment on a regular basis according to specific guidelines. Performs basic mathematical calculations related to herbicide mixing and applications.
• Assists with native plant, pollinators, and phenology surveys. Carries out pollinator habitat enhancement, tends restoration gardens, and performs other ecological restoration duties.
• Uses appropriate personal protective equipment supplied by the Forest Service at all times. May identify, collect, and release appropriate insects (biological control) to achieve desired objectives.

Starting at $17.35 Per Hour (GS 4)

• Plan, organize, coordinate and adapt the full range of meat and poultry inspection operations in slaughter and/or processing establishments;
• Ensure establishments meet requirements of the Pathogen Reduction and Hazard Analysis and Critical Control Point (HACCP) regulations;
• Oversee consumer protection, non-food safety concerns such as proper labeling and packaging;
• Serve as team leader who works with and supervises other public health professionals to ensure establishments under our jurisdiction comply with sanitation standards and properly implement systems that control hazards from entering the food supply;
• Enforcing Federal meat and poultry inspection procedures prior to slaughter and throughout the entire process, including humane handling;
• Conduct ante-mortem inspection, post-mortem inspection, processing, dispositions, transportation and distribution of meat, poultry, and egg products to markets and retail stores;
• Consult with union officials, plant management and discuss with subordinates new or revised regulations, policies and procedures;
• Maintain meaningful labor-management relationships with subordinates by representing and expressing management's viewpoints to daily communications;
• Promote EEO and Safety principles/programs, train subordinates, assign and review work, evaluate and rate performance, counsel employees on performance, resolve complaints and grievances, recommend disciplinary action as necessary.

Starting at $72,533 Per Year (GS 11-12)

This Food Service Worker position is located within the Nutrition & Food Service at the West Palm Beach VA Medical Center.
Major duties and responsibilities include but are not limited to:

• Sets up and breaks down assigned station with the correct supplies and food items.
• Portions food items into standard serving sizes using the proper utensils and specified dishware.
• Selects and places correct items on patient trays.
• Decides what food items to serve for the most common diets.
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu.
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian.
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts.
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections.
• Performs heavy-duty cleaning tasks throughout the food service and related areas.
• Performing other duties as assigned.

Work Schedule: 6:00am - 2:30pm or 11:30am - 8:00pm Monday - Friday, with rotating weekends and holidays.

Position Description Title/PD#: Food Service Worker/PD99920S

Physical Requirements: Work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. Performs work requiring light to moderate physical. May be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

Starting at $18.54 Per Hour (WG 3)

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws

Associate Service Chief-Pharmacy Operations GS-14

Duties include but are not limited to the following description:

The Associate Service Chief-Pharmacy Operations reports directly to the Chief, Pharmacy Service and is responsible for providing leadership, direction, organization, planning and implementation of comprehensive acute and ambulatory care pharmacy activities and services which promote effective utilization of all resources. This includes patient care, research, quality assurance and performance improvement and pharmacoeconomics to improve the care and treatment of patients utilizing all services of VA Connecticut Healthcare System. In the absence of the Associate Chiefs, Acute and Ambulatory Care, the Associate Chief is also responsible for providing leadership and direction to the clinical and educational pharmacy programs at VACT. Must possess interpersonal skills to effectively function with health care professionals and all pharmacy and VACT staff. Strong verbal and written communication skills are essential.

Pharmacists assigned to this position must demonstrate the following KSAs:

• Skill in persuading others and gaining cooperation to accomplish goals.
• Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.
• Skill in utilizing regulatory and quality standards to develop and implement operational programs.
• Skill in managing multiple and diverse people or programs.
• Skill in utilizing available resources to support the mission and goals of the organization.
• Ability to plan, organize and direct the functions of the pharmacy staff.

Work Schedule: Monday-Friday 7:00am-3:30pm
Telework: Ad-Hoc Available.
Virtual: This is not a virtual position.
Functional Statement #: F2523
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.

Starting at $148,538 Per Year (GS 14)

The Nurse Manager is the designated first-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units and provides coverage for other Nurse Managers as needed. The Nurse Manager is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.

He/she engages in professional organizations to enhance leadership and career growth. They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost effective outcomes. They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.

The Nurse Manger contributes to the development of care delivery models and environmental designs, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. They promote an inclusive workplace diversity to achieve the organizations vision and mission. He/she maintains knowledge ensures compliance with all regulatory and accreditation standards, directives, policies, and standard operating procedures (SOP).

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 7:30am - 4:00pm
Telework: As determined by administration.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $69,062 Per Year (VN 00)

The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) is responsible for providing competent, evidence-based gender-specific care to primary care patients and oversight of licensed vocational nurses/nursing assistants, as appropriate to the setting. This nurse provides direct Veteran care and care coordination, as it pertains, to Veterans and their care within the Primary Care Department. The selectee manages assigned panel(s), utilizes registries, and ensures appropriate evaluation and access is provided to patient panels. This nurse provides health promotion, health education and coaching on wellness, disease prevention, and chronic care management. The nurse will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization. Demonstrates leadership in delivering and improving holistic, primary care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence. Provides peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional outpatient nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality outpatient nursing care. Shares educational findings, experiences, and ideas with peers. Questions PACT clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain an evidence-based-practice culture. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 8:00am-4:30pm
Telework: Not available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $69,062 Per Year (VN 00)

Support Worker- Kirknewton

Relief positions available- £12.00 per hour

Due to our rural location, limited public transport links and shift patterns, candidates need to be drivers or local to the area.

We are looking for a caring and trustworthy individual with excellent communication skills and a bubbly personality to support 7 males in 2 separate dwellings based in Kirknewton.




About the role

Support is uniquely tailored to each individual to live the life they choose.
The team offer support with personal care, medication, dietary needs, appointments, home maintenance and finances. Most importantly, the team support the men with accessing the community and promoting their independence to live the life that they choose.

Our service users particularly enjoy trips to the cinema, outings to pantomimes, going to watch tribute bands and our takeaway nights!

The service is an Old Steadings set in farmland with stunning views. Our service therefore has a lovely relaxed atmosphere which is appreciated by the people we support and our staff alike. Our warm, cosy and welcoming service is certainly homely and serene, a small walk around and there are horses to feed in the stables!

Previous experience is desirable for this position although full training will be provided. We will support you along your career path to learn, develop and grow.

An enhanced adult PVG will be required for this role.

Shift pattern and working hours

Shifts are arranged on a rota system, so you will be working as part of an enthusiastic and experienced team to deliver the following hours:


07.30am- 03.30pm
08.00am- 04.00pm
04:00pm- 08:00pm
08:00pm- 08.00am (Waking Nights)


Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme
Mileage paid at 35p per mile flat rate up to 10,000 per year


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full & part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives
Blue Light discount programme


We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Proud member of the Disability Confident employer scheme

If you're a great communicator, love problem solving and have a passion for delivering excellent customer service, this is the perfect role for you!

Salary: £25,584 to £25,992 per annum (pro rata for part time)

Contract Type: Permanent

Working Pattern: Full-time/Part Time (up to 37 hours per week) We're open to discussion regarding the amount of hours for this role. We would expect the successful candidate to work at least 30 hours per week.

Location: Power Place, 23 Terminus Rd, Chichester PO19 8UJ

Interview Date: Tuesday 10 December 2024

Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

The Opportunity

As an Administration Officer, you will play a vital role in delivering our customer-focused library service that genuinely makes a difference to our residents.

Based at our offices in Chichester, you will provide administrative support for the Library Service, ensuring efficient processes are undertaken centrally on behalf of all library teams.

On a day-to-day basis you can expect to complete tasks to include purchasing, mailbox management, post and logistics, data reporting and customer contact.

You will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About You

If you have excellent organisational skills, effective communication abilities and can deliver quality customer service - we want to hear from you!

To be successful in this role, you should have good IT skills including the use of office applications such as Microsoft Outlook, Teams, Word, and Excel.

You will have keen attention to detail, be comfortable working independently and be at ease in this fast-paced, agile environment with rapidly changing deadlines, workloads, and priorities.

A friendly and professional demeanour, along with excellent communication and interpersonal skills, will help you progress in our collaborative environment.

Rewards and Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

We think libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here: Library Jobs - West Sussex

You will benefit from 25 days annual leave rising to 28 days after 5 years' service (pro rata for part time) plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is CPP01003.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Struggling to apply? Book onto a Digital Support Session in a library near you to get help navigating our application form.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

Location: Crawley, West Sussex

Contract: Full Time, permanent

Starting Salary: Base salary of £26,327.76 with the potential to earn up to £28,007.76 with sleep in shifts

Salary after probation: Base salary of £27,487.20 with the potential to earn up to £29,167.20 with sleep in shifts

Specific Hours: Approx 40 hours per week - shift pattern

Apple Orchard have five homes in Surrey and West Sussex. Each home is set in a rural location and offers a comfortable homely environment for young males aged 13-18 years. We currently have openings for experienced Residential Childcare Support Workers, and would also love to hear from those who are passionate about making a positive and lasting difference to young people, and who are willing to undertake the relevant training and qualifications needed.

We aim to help young people to develop insight into their experiences in order that they can move on from their often damaged traumatic past. We support them as they take steps to make sense of their lives by providing clear and safe boundaries and achievable goals. This includes positive reinforcement strategies such as reward charts and free time.

Central to our work is the need to provide a high level of nurturing which ensures all the basic needs of the young person are met to the highest standard. This includes providing a home that has a warm and friendly atmosphere where great emphasis is placed on building supportive relationships and positive attachments.

Duties and responsibilities:

• To ensure that a caring and motivating environment is provided for the young people that takes into account individual developmental needs and enables young people to reach their full potential
• To plan and prepare activities that meet the young people's needs and stimulates their learning and integration within the home.
• Keep well-informed of legislation, guidelines, policies to ensure the Children's Act, Children's homes regulations and the national minimum standards are met at all times. To be aware of all Ofsted guidance and information in regard to the home.
• To observe and assess young people's progress and keep accurate records of their achievements, behaviour and important events in their lives. To produce and keep up to date a life book for any young person for whom you have key working responsibilities.
• To work with local authorities/ placing authorities to ensure the care the young people receive is outstanding
• To establish and maintain positive working relationships with parents/carers in a way that supports young people's learning and development and values parental involvement where appropriate.
• To be flexible within working practices of the home e.g. To help, where needed, including undertaking domestic tasks within the home, which will include preparation of meals, cleaning, shopping etc.
• Work alongside the Manager and staff team to ensure that the philosophy behind the home is fulfilled.
• To keep clear and legible records regarding the young people. To ensure that entries in records are legible, clearly expressed, non-stigmatising and distinguished as far as possible between fact, opinion and third-party information

Essential skills:

• The ideal candidate would have previous experience of working with teenage boys or challenging behaviour and have a willingness to further develop their skills.
• You must hold a driving licence and have access to a vehicle. Due to the rural location of our services public transport would not be a viable option
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification
• You would need to be willing to engage the young people in a wide range of activities and support them through their time at Apple Orchard; guiding them towards Independence and Adulthood.
• You will need to be flexible with your working hours and be able to work a mixture of days, evenings and weekends. This role requires shift work although you will have every other weekend off
• You must be able to challenge unacceptable behaviour, provide firm boundaries and provide care which meets the needs of the individual
• Must be able to work as part of a team
• To follow delegated tasks and handovers.
• Be able to maintain policies and procedures
• Can communicate effectively both verbally and in writing
• Have the ability to engage and listen

Benefits:

• Company pension
• £35 per sleep in (one per week x 48 weeks)
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Promotion opportunities
• Fully funded training for your recognised qualifications

If you feel that you could use your skills to support this work through creating a caring and stimulating environment allowing for a range of opportunities and life experiences for the young people, then we want to hear from you.

Apple Orchard is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

INDRESMP

Service Care Solutions is proud to be supporting CTPHQ (Counter Terrorism Policing Headquarters) in recruiting for this essential role.

• Location: Empress State Building, Empress Approach, Lillie Road, London SW6 1TR
• Contract Type: Contract (Inside IR35)
• Pay Rate: £550 per day (Umbrella)
• Hours: Full-time, 5 days a week
• Business Area: CTPHQ (Counter Terrorism Policing Headquarters)

About the Role:

We are looking for an experienced Operating Model Consultant to join the Change Pillar within CTPHQ. In this critical role, you will focus on shaping and refining business operating models, particularly within the context of organisational design. This will include developing people structures, improving access to information, and refining governance frameworks. As the primary design analyst on various projects, you will work autonomously, while regularly collaborating with supervisors for guidance.

Key Responsibilities:

• Design and modify business operating models to improve organisational effectiveness.
• Specialise in organisational design, including people structures, information management, and governance.
• Operate within existing project frameworks, often as the lead design analyst.
• Maintain regular communication with supervisors for feedback and support.

Key Requirements:

• 3-4 years of experience in business operating model development, ideally within a consultancy setting.
• Proven organisational design skills, including process development and ways of working.
• Ability to work independently, demonstrating confidence and credibility in your approach.
• Current security clearance is essential.

Application Instructions:

To be considered for this role, it is essential to provide responses to the following questions alongside your CV:

1. Provide an example of when you designed a new or amended an existing business operating model.
   • The nature of the design work you undertook.
   • Your specific role in the project.
   • The approach or methodology you used.
   • The design challenges you encountered.

Please ensure your responses are detailed and align with the key requirements for this position.

How to Apply:

Submit your application, including your CV and the response to the questions, to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 for more information.

Job Title: Homeownership Officer

Location: London SE1

Contract: Temp ongoing

Hours: Full-time

Role Summary:
Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services. In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms. You'll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.

Key Responsibilities:

• Address day-to-day inquiries related to leasehold and shared ownership.
• Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
• Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
• Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
• Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
• Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
• Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.

Requirements:

• Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
• Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
• Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
• Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Service Care Solutions is currently working alongside a trustworthy law firm based in Lancashire. The firm needs a Private Client Fee Earner to join its increasing team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £30,000 -£40,000 annually depending on experience.

Responsibilities as a Private Client Fee Earner:

• Conduct of private client and related matters on behalf of clients.
• Handling high caseloads from start to completion.
• Previous experience as a Wills Executive or Solicitor.

About you:

• Qualified solicitor with at least 3 years PQE as a Private Client Fee Earner.
• Good communication skills written and verbal.
• Must be a team player and can multi-task

Benefits:

• Hybrid working - 3 days at home, 2 days in the office
• Sick Pay
• Private Medical Insurance
• Free Parking
• On-site Parking
• Employee Discount

If this Private Client Fee Earner role sounds like the right opportunity for you or someone you know, don't hesitate to contact Aanisah Khan via email at Aanisah.Khan@servicecare.org.uk or by phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.