Customer Service job vacancies in KLANG now available - October 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 10 Customer Service job vacancies in KLANG

Assistant Customer Service Manager (Barge & Conventional) - Shipping / 助理客戶服務經理(駁船和傳統船)- 航運

Full-time
Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

Assistant Customer Service Manager (Barge & Conventional) - Shipping

Full-time
Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

CUSTOMER SERVICE EXECUTIVE (BARGE & CONVENTIONAL) - SHIPPING / 客戶服務主管(駁船和傳統運輸)- 航運

Full-time
Port Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

CUSTOMER SERVICE ASSISTANT - LOGISTICS

Full-time
Port Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

CUSTOMER SERVICE ASSISTANT - LOGISTICS / 客戶服務助理 - 物流

Full-time
Port Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

CUSTOMER SERVICE EXECUTIVE - LOGISTICS / 客戶服務主管 - 物流

Full-time
Port Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

CUSTOMER SERVICE ASSISTANT - FORWARDING

Full-time
Port Klang, Selangor
Customer Service
2 weeks ago

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

Sales Support ( Mandarin Speaker )

Full-time
Klang, Selangor
Customer Service
3 weeks ago

SLF Home Solutions Sdn Bhd, as the trusted partner of Guangdong Zhiaizhijia in Malaysia, offers premier home solutions. With Guangdong Zhiaizhijia's extensive network of 55 factories across 7 countries, including China, Malaysia, Thailand, Vietnam, Cambodia, India, and Indonesia, we have access to a wide range of high-quality materials; which allows us to manufacture high quality custom-made panel furniture which will elevate homes to new levels of elegance and functionality.

For more information about Guangdong Zhiaizhijia and SLF Home Solutions Sdn Bhd, visit www.i72.com.

Sales Support ( Mandarin Speaker ) / 銷售支援(國語)

Full-time
Klang, Selangor
Customer Service
3 weeks ago

SLF Home Solutions Sdn Bhd, as the trusted partner of Guangdong Zhiaizhijia in Malaysia, offers premier home solutions. With Guangdong Zhiaizhijia's extensive network of 55 factories across 7 countries, including China, Malaysia, Thailand, Vietnam, Cambodia, India, and Indonesia, we have access to a wide range of high-quality materials; which allows us to manufacture high quality custom-made panel furniture which will elevate homes to new levels of elegance and functionality.

For more information about Guangdong Zhiaizhijia and SLF Home Solutions Sdn Bhd, visit www.i72.com.

Customer Service Officer (Seafreight)

Full-time
Klang, Selangor
Customer Service
1 month ago

Phili-Orient is one of the most sought-after freight forwarders in Southeast Asia. We provide exceptional logistics solutions for various industries, including oil and gas, FMCG and electronics, and the delivery of goods for I.T. companies.

Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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