Total 18 Customer Service job vacancies in Jalan Ipoh

Responsibilities:

• To coordinate customer's Qual and Engineering builds.
• Liaise with customers to acquire all information including technical aspects necessary for Qual builds.
• Act as a channel for customer's feedback and complaint.
• Develop new marketing strategy and plan to penetrate the market.
• Involve in audit functions to meet customer requirements
• Sustain existing customers in services and technical requirements

Requirements:

• Candidate must possess at least Bachelor's Degree in Engineering / Science Business Administration / Management or related discipline.
• Ability to work with all levels of employees.
• Independent and self-motivated with good communication and presentation skills.

Perks & Benefits

• Casual dress code
• Personal development opportunities
• Paid training and development
• Free parking space

Job Responsibilities

• Greet and check in patients for eye exams and other services.
• Manage the scheduling of patient appointments, including follow-ups and consultations.
• Maintain accurate and confidential patient records, including medical history and test results.
• Assist with basic vision tests (e.g., measuring visual acuity, conducting preliminary screenings) and prepare patients for examinations.
• Ensure that all optometric equipment is properly maintained and calibrated, assisting in basic troubleshooting.
• Provide information to patients about eye care, procedures, and eyewear options, including contact lenses and glasses.
• Monitor and manage the inventory of eyewear products, contact lenses, and other supplies.
• Support optometrists during examinations and treatments, ensuring a smooth workflow.
• Contact patients for follow-up visits, reminders, and to discuss any post-examination care.
• Adhere to health and safety regulations and clinic policies, maintaining a clean and organized environment.

Job Requirement

• Minimum Certificate and/or Diploma in medical field.
• Have at least a certification in medical assisting or optometric assisting can be beneficial.
• Strong interpersonal skills to communicate effectively with patients and staff.
• Ability to accurately handle patient records and perform preliminary tests.
• Ability to manage appointments, inventory, and patient records efficiently.
• Proficiency in using electronic health records (EHR) systems and basic office software.
• Preferably on Chinese Speaking Candidates

• To ensure Easy Payment Product Sales & operations are functioning well.
• Maintain a good level merchant servicing.
• To monitor merchant sales performance, identify and develop new account. Merchant servicing, handle & follow up merchant’s complaints & feedbacks.
• Active engagement with the merchant.
• Conduct training to new merchant. o create and build up good relationship between organization and merchant to create loyalty business partner.
• Monitoring sales claim and ensure no sales claim expired.

Job Requirements

• Degree or Diploma holder in any discipline
• STPM/SPM with minimum 3 years related experience and with leading team experiences.

Skills Requirements

• Lesson planning skills to plan lessons by incorporating the key elements systematically.
• Presentation skills to deliver the content to participants.
• Able to communicate to all level and target audience.
• Listening skills to empathize and listen to other person’s ideas.
• Persuasion skills in order to move others into positive action, attitudes and behavior, ability to handle & manage stress.
• Good command of English and Bahasa Malaysia.
• PC literate.

Perks & Benefits

• Medical insurance
• Open culture

Job Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Job Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.
• Preferably on Chinese Speaking candidates

Job Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Job Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.
• Preferably on Chinese Speaking candidates

職責：

• 協調客戶的品質和工程構建。
• 與客戶聯絡以獲取所有信息，包括品質建構所需的技術方面。
• 作為客戶反饋和投訴的管道。
• 制定新的行銷策略並計劃打入市場。
• 參與審核職能以滿足客戶要求
• 維持現有客戶的服務和技術要求

要求：

• 候選人必須至少擁有工程/科學、工商管理/管理或相關學科的學士學位。
• 能夠與各個層級的員工一起工作。
• 獨立且自我激勵，具有良好的溝通和表達能力。

津貼和福利

• 休閒著裝要求
• 個人發展機會
• 有薪培訓和發展
• 免費停車位

Job Responsibilities

• Greet and check in patients for eye exams and other services.
• Manage the scheduling of patient appointments, including follow-ups and consultations.
• Maintain accurate and confidential patient records, including medical history and test results.
• Assist with basic vision tests (e.g., measuring visual acuity, conducting preliminary screenings) and prepare patients for examinations.
• Ensure that all optometric equipment is properly maintained and calibrated, assisting in basic troubleshooting.
• Provide information to patients about eye care, procedures, and eyewear options, including contact lenses and glasses.
• Monitor and manage the inventory of eyewear products, contact lenses, and other supplies.
• Support optometrists during examinations and treatments, ensuring a smooth workflow.
• Contact patients for follow-up visits, reminders, and to discuss any post-examination care.
• Adhere to health and safety regulations and clinic policies, maintaining a clean and organized environment.

Job Requirement

• Minimum Certificate and/or Diploma in medical field.
• Have at least a certification in medical assisting or optometric assisting can be beneficial.
• Strong interpersonal skills to communicate effectively with patients and staff.
• Ability to accurately handle patient records and perform preliminary tests.
• Ability to manage appointments, inventory, and patient records efficiently.
• Proficiency in using electronic health records (EHR) systems and basic office software.
• Preferably on Chinese Speaking Candidates

Roles Responsibilities:

Manage calls, live chat enquiries.

Key in all inquiries into system.

Simple daily activity report.

Data entry & data verification upon client's ad hoc project.

Requirements:

SPM holder (Fresh Grade are welcome).

At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.

Good communication skill in English and Bahasa Malaysia.

Good attitude, interpersonal skill and customer service skill.

Willing to work on shift hours and has own transport to travel.

Must work on Saturday, Sunday and public holiday.

prefer can start work immediately

Contact : 017-2766177 (HR Department) for interview appointment or walk in interview

Perks & Benefits

• Nearby public transport
• Medical insurance

角色職責：

管理通話、即時聊天查詢。

將所有查詢鍵入系統。

簡單的每日活動報告。

根據客戶的臨時項目進行資料輸入和資料驗證。

要求：

SPM持有者（歡迎應屆生）。

至少 1 年呼叫中心經驗。有零售背景的呼叫中心代理者優先。

良好的英語和馬來語溝通能力。

良好的態度、人際溝通能力和客戶服務技巧。

願意輪班工作，並擁有自己的出行交通工具。

週六、週日和公共假期必須工作。

更願意立即開始工作

聯絡方式：017-2766177（人力資源部）預約面試或現場面試

津貼和福利

• 附近的公共交通
• 醫療保險

The Career and Professional Development Centre Executive is responsible for supporting the design, implementation, and delivery of learning and development programs aimed at enhancing skills and competencies. This role involves collaborating with various stakeholders to assess training needs, assist in program development, and facilitate training sessions, contributing to a culture of continuous learning.

Key Responsibilities:

• Needs Assessment:
  • Collaborate with clients to gather insights on training requirements.
  • Assist in conducting training needs assessments to identify skill gaps and learning opportunities.
• Program Support:
  • To work with the faculty member on the design and development of engaging learning materials, including presentations, manuals, and e-learning modules.
  • Assist in the coordination of training logistics, including scheduling sessions, booking venues, and managing resources.
  • Manage all Human Resources Development Fund (HRD Corp) related programme and grant applications.
  • Proficient with the HRD Corp eTRIS system.
• Evaluation and Feedback:
  • Collect and analyze participant feedback to evaluate the effectiveness of training programs.
  • Assist in tracking training outcomes and maintaining records of participation and assessments.
• Continuous Improvement:
  • Stay updated on industry trends and best practices in learning and development.
  • Contribute ideas for improving existing training programs and developing new initiatives.
• Collaboration:
  • Work closely with clients to promote available training programs and encourage participation.
  • Assist in the development of a learning culture by engaging employees in professional development opportunities.

• Any other duties as assigned by the immediate superior.

Qualifications:

• Education:
  • Bachelor’s degree in human resources, education, business administration, or a related field.
• Experience:
  • Minimum of 3 years of experience in learning and development, training coordination, or a related field.
  • Familiarity with training methodologies and tools is a plus.
• Skills:
  • Strong communication and interpersonal skills, with the ability to engage and motivate participants.
  • Excellent organizational skills and attention to detail.
  • Proficient with the HRD Corp eTRIS system and related grants
  • Proficient with Learning Management Systems (LMS), e learning tools are desirable.

Attributes:

• Enthusiastic and proactive approach to learning and development.
• Strong problem-solving abilities and a willingness to learn.
• Ability to work collaboratively in a fast-paced environment.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

Job Responsibilities

• Conduct thorough assessments of patients’ eye health, including medical history and current symptoms.
• Support ophthalmologists during surgical and diagnostic procedures, ensuring sterile techniques are followed.
• Provide education to patients about eye care, treatment options, and post-operative care instructions.
• Administer prescribed medications and monitor patients for adverse reactions.
• Perform preliminary diagnostic tests, such as visual acuity tests, tonometry, and other assessments.
• Maintain accurate and detailed patient records in accordance with healthcare regulations.
• Schedule follow-up appointments and monitor patients’ recovery progress, addressing any concerns.
• Collaborate with ophthalmologists, optometrists, and other healthcare professionals to ensure comprehensive patient care.
• Provide emotional support and reassurance to patients and their families regarding eye conditions and treatments.
• Adhere to infection control protocols to ensure patient safety.

Job Requirement

• Must posses at least a Diploma or Bachelor’s degree in Nursing (ADN or BSN).
• Current RN license in the state of practice.
• Ophthalmic Nursing Certification (COT or COA) is often preferred.
• Familiarity with ophthalmic equipment and procedures.
• Excellent patient care and communication skills, particularly in educating patients about eye health.
• Experience in assisting with surgical procedures is a plus.
• Proficiency in electronic health records (EHR) and other healthcare software.

Job Responsibilities

• Conduct thorough assessments of patients’ eye health, including medical history and current symptoms.
• Support ophthalmologists during surgical and diagnostic procedures, ensuring sterile techniques are followed.
• Provide education to patients about eye care, treatment options, and post-operative care instructions.
• Administer prescribed medications and monitor patients for adverse reactions.
• Perform preliminary diagnostic tests, such as visual acuity tests, tonometry, and other assessments.
• Maintain accurate and detailed patient records in accordance with healthcare regulations.
• Schedule follow-up appointments and monitor patients’ recovery progress, addressing any concerns.
• Collaborate with ophthalmologists, optometrists, and other healthcare professionals to ensure comprehensive patient care.
• Provide emotional support and reassurance to patients and their families regarding eye conditions and treatments.
• Adhere to infection control protocols to ensure patient safety.

Job Requirement

• Must posses at least a Diploma or Bachelor’s degree in Nursing (ADN or BSN).
• Current RN license in the state of practice.
• Ophthalmic Nursing Certification (COT or COA) is often preferred.
• Familiarity with ophthalmic equipment and procedures.
• Excellent patient care and communication skills, particularly in educating patients about eye health.
• Experience in assisting with surgical procedures is a plus.
• Proficiency in electronic health records (EHR) and other healthcare software.

Job Responsibilities:

• Conceive and develop efficient and intuitive marketing strategies.
• Manage and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
• Initiate and control surveys to assess customer requirements and dedication.
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.).
• Maintain relationships with media vendors and publishers to ensure collabouration in promotional activities.
• Oversee progress of campaigns using various metrics and submit reports of performance.
• Work with managers in preparing budgets and monitoring expenses.

Job Requirements:

• Proven experience as marketing executive or similar role.
• Thorough understanding of market research techniques, data analysis and statistics methods.
• Good knowledge of strategic planning principles and marketing best practices.
• Excel in MS Office and marketing software (e.g. CRM).
• Proficient with social media and web analytics (e.g. WebTrends).
• Outstanding communication and people skills.
• Excellent organizational and time-management abilities.
• Creativity and commercial awareness.
• Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Job Responsibilities:

• Conceive and develop efficient and intuitive marketing strategies.
• Manage and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
• Initiate and control surveys to assess customer requirements and dedication.
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.).
• Maintain relationships with media vendors and publishers to ensure collabouration in promotional activities.
• Oversee progress of campaigns using various metrics and submit reports of performance.
• Work with managers in preparing budgets and monitoring expenses.

Job Requirements:

• Proven experience as marketing executive or similar role.
• Thorough understanding of market research techniques, data analysis and statistics methods.
• Good knowledge of strategic planning principles and marketing best practices.
• Excel in MS Office and marketing software (e.g. CRM).
• Proficient with social media and web analytics (e.g. WebTrends).
• Outstanding communication and people skills.
• Excellent organizational and time-management abilities.
• Creativity and commercial awareness.
• Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Job Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Job Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field.