Total 657 Customer Service job vacancies in India - Karnataka - Bangalore

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry.

Headquartered in the UK, our service is available in 12 international markets, and we are currently in the process of expanding further across Europe, Asia, and North America.

We are currently looking for a Logistics and Customer Experience Associate to join our fast-growing Logistics team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns.

You’ll make a difference:

Reporting to the Senior Division Manager, as the Logistics and Customer Experience Associate you will be responsible for supporting the Logistics team to drive operational excellence in Laundryheap Linen services.

Operating during EU and US markets, you will be responsible for addressing inquiries, resolving issues, and ensuring the smooth operation of our driver network.

The job responsibilities include, but are not limited to:

• Respond promptly and professionally to driver and customer inquiries through chat platforms, and other designated communication channels.
• Provide accurate and detailed information about company policies, procedures, and services to drivers.
• Analyze, troubleshoot, and resolve driver issues ensuring effective and timely resolution, and provide feedback to the relevant departments for process improvements.
• Acknowledging customer complaints, and dealing with them (wherever possible) when it comes to the missing items/replacement requests, and then escalating them internally with the relevant teams/departments and resolving the issues.
• Collaborate with cross-functional teams to escalate and resolve complex driver & customer concerns efficiently.
• Document all driver interactions, including inquiries, complaints, and resolutions, in the appropriate systems.
• Maintain a knowledge base of common driver-related and customer-related problems and their resolutions, and contribute to internal documentation to enhance team knowledge and efficiency.
• Adhere to established performance metrics, service level agreements (SLAs), and quality standards.
• Stay up to date with industry trends, and company policies in driver development and support.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Working with internal teams on a series of different projects as required, to improve the overall operations.
• Keeping up-to-date and familiar with all departmental changes, company policies, and industry trends to understand driver development and support.

Required Skills:

• Bachelor's degree in Business Administration or relevant field.
• Relevant years of experience should be between 2 - 4 years.
• Excellent communication and relationship-building skills.
• High Proficiency in English (both spoken and written).
• Email and chat support experience.
• Must be comfortable analyzing data sets.
• Ability to express and present clear logical thinking.
• Proficient Google Sheets skills.
• Experienced in the investigation of quick resolution and escalation.
• To-do attitude and problem-solving state of mind.
• Strong multitasking skills in a high-energy environment.
• Be flexible and supportive of the team.
• Experience in working in different markets internationally, with strong cultural awareness.

Work Schedule and Patterns:

• 9-hour shift (8 working hours + 1 hour break)
• 5 days a week:  2 week off rotational 
• Office-based role

Benefits:  Night shift allowance

Note: Bengaluru-based immediate joiners are preferred.

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

• Excellent communication skill in English is mandatory.
• High customer-centrist mindset.
• Review accounting documents, identify errors and provide solution
• Guides and supports Operations proactively (Continuous Improvement Process CIP, Standardization)
• Good knowledge of MS Office applications (Outlook, Excel, Word, PowerPoint) Accounting/ usage of Digital Tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

At Fortanix, we are redefining what cloud security means. Our customers use our software platform to build and run software much more securely than was previously possible. We are seeking Customer Support Engineers who will help deploy, implement, upgrade and optimize the Fortanix platform.

This position requires a mixture of excellent project management, problem solving, troubleshooting, analytical and strong technical skills. The ideal candidate will be comfortable interacting with customers at all levels, working with our engineering teams and driving technical workstreams.

Responsibilities

• Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
• Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
• Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
• Work to reproduce customer issues and qualify critical issues
• Publish Technical Support Bulletins and other user documentation in the Knowledge Base
• Build a positive customer experience by working closely with Development, Sales, Quality Assurance
• Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
• Provide on-call support 24x7 on an as needed basis

• Hands-on 5+ years related experience working in a support organization
• Strong technical skills are required. Experience with Linux, Kubernetes, Docker, Python or other scripting languages
• Familiarity with HSM and KMS in the cloud (AWS CloudHSM, AWS KMS, Google KMS, Azure KeyVault, IBM KeyProtect, etc.)
• Understanding of HSM and various crypto interfaces (PKCS#11, CAPI, CNG, JCE, etc.). Experience with HSM from another company is a plus.
• Understanding of KMS interfaces (KMIP, REST API, etc.)
• Experienced with database encryption, tokenization, certificate management other key management operations.
• Ability to work in a highly fast paced, rapid growth environment.
• Strong collaboration, written and communication skills

• Mediclaim Insurance – Employees and their eligible dependents including dental coverage

• Personal Accident Insurance

• Internet Reimbursement

About Us:

Aylabella Dog Boarding and Daycare is a leading pet daycare and boarding facility, dedicated to providing a safe, fun, and nurturing environment for dogs. We pride ourselves on offering top-quality care and personalized attention to every pet that comes through our doors.

Job Overview:

We are seeking a compassionate and energetic Dog Daycare Attendant to join our team. The ideal candidate will have a genuine love for animals, a strong understanding of dog behavior, and the ability to manage a group of dogs in a safe and controlled manner. This role involves supervising playgroups, ensuring the well-being of all dogs, and maintaining a clean and organized facility.

Key Responsibilities:

- Supervise and interact with dogs in playgroups, ensuring a safe and enjoyable environment.

- Monitor dog behavior and intervene as necessary to prevent fights or injuries.

- Provide basic care, including feeding, watering, and administering medications as needed.

- Clean and sanitize play areas, kennels, and common areas regularly.

- Communicate with pet owners about their dog’s day, behavior, and any concerns.

- Assist with check-in and check-out processes for daycare and boarding.

- Follow all safety protocols and company procedures to ensure the well-being of all dogs.

- Assist in maintaining accurate records of each dog’s activities and needs.

Requirements:

- Previous experience working with animals, particularly dogs, is preferred.

- No experience required as training will be provided.

- Strong understanding of dog behavior and body language.

- Passion for animals and a commitment to their care and well-being.

- Night shift required.

Benefits:

- Opportunities for advancement within the company.

- Training and development in animal care and behavior.

- Flexible schedule.

KRA/KPI: 

1. [Primary - 90%] Provide end to end support to a pilot after BD sets up the org (ID, workspace ID, credit transfer approval), includes - % pilots conducted as per SOP, % successful pilots, Quality of documentation  
1. Client onboarding for pilot, set expectations and provide overview of pilot (product, duration, success goals, support required from client etc.) 
2. Understand hiring requirement and post jobs, use DataBase, design and run banner to drive FF
3. Coordinate w/ product incase of low FF, relevancy issues and implement action items e.g. English marker, Banner > Tally page, FF RCA of jobs
4. [Joint responsibility] Help BD in coordination w/ recruiters to track hiring outcome and lead processing status
5. Document pilot outcomes - funnel status, what went well and what didn't? and periodically share updates w/ product, growth and enterprise team for strategic decisions.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

This position reports to the clinic's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and provide technical support for the naturopaths. The officer is expected to use digital skills in various in-clinic operation processes.

We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations.

Location: Bengaluru / Chennai

Experience: 4+ years in IT Operations (3+ years in banking preferred)

Availability: Immediate joiners preferred

Role Responsibilities

As a Desktop Support Specialist, you will:

• Provide technical support for devices and platforms such as Windows 10, Mac OS, iOS, Android, Microsoft Surface, and more.
• Troubleshoot and resolve hardware, software, and network issues.
• Collaborate with internal teams and vendors to ensure seamless IT operations.
• Manage and resolve tickets while adhering to SLAs and maintaining proper documentation.
• Contribute to process automation and continuous improvement initiatives.

Required Qualifications

• Education:
• Bachelor's degree in IT or equivalent work experience is essential.
• Experience:
• 4+ years of IT operations experience in large-scale environments (4000+ users).
• At least 3 years of experience supporting IT operations within the banking sector.
• Technical Skills:
• Expertise in end-user technologies, including troubleshooting complex hardware/software issues.
• Strong understanding of Avaya, Polycom, mobile devices (iOS/Android), and ITIL practices.
• Knowledge of IT service tools and processes to drive operational excellence.
• Behavioral Competencies:
• Strong analytical thinking, problem-solving, and customer-oriented mindset.
• Ability to work under pressure and manage complex tasks effectively.

Why Join Us?

This role offers:

• A chance to work with a leading banking institution in a dynamic, fast-paced environment.
• Opportunities for professional growth and learning in IT operations and support.
• A collaborative and innovative workplace focused on excellence and customer satisfaction.

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

1. In charge of scheduling of the workers

2. Coaching and monitoring the project processing.

3. Permanent night shift with experienced in handling of emergency issues.

4. Trouble shooting and counseling of the disputes/complaints.

5. Night Shift Duty

WE ARE HIRING

Full Time

- SERVICE CREW

- BARTENDER

SALARY FROM $1,600 - $2,000 (5 DAYS PER WEEK)

7 HOURS PER DAY (EXCL. 1 HOUR BREAK TIME)

*APPLICABLE TO SINGAPOREAN/SINGAPORE PR/LONG-TERM VISIT PASS*

Whatsapp: 8944 1076

Location: Tyrwhitt Road

(Located inside Mercure Hotel)

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting, and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA documents for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 

• Lead case swarming and training sessions for frontline teams

• Willing to work in flexible and varying shift times, including weekends and evenings

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners

• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks

• Provide configurations, troubleshooting, and best practices to customers

• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner

• Provide fault isolation and root cause analysis for technical issues

• Preparing detailed RCA documents for official submissions to customers

• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base

• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

• Working with engineering on filling bugs and working with product teams on feature requests

• Working on Hot / Risk technical escalations from the region or other theaters 

• Lead case swarming and training sessions for frontline teams

• Willing to work in flexible and varying shift times, including weekends and evenings

Roles & Responsibilities

• 3 years of massage experiences preferred
• Hardworking & Active
• Develop staff schedules, manage payroll, and ensure adequate staffing levels to meet demand.
• Recruit, train, supervise, and evaluate staff including therapists and receptionists.
• Implement and enforce policies and procedures to maintain compliance and standards.
• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Monitor sales performance and implement strategies to increase revenue and profitability.
• Able to provide treatment according to company operating procedure and service standard.
• Ensure compliance with health, safety, and sanitation regulations and standards.
• Manage appointment and keep on time
• Responsible for house keeping , maintenance and cleanliness at all times.
• Need to have a good attitude and attentive to what customer need at all time
• Maintain self discipline on personal hygienic and cleanliness at all time
• Must be presentable and willing to learn and upgrade
• Present a warm , gracious and professional qualities to all customer and staff

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership