Total 10,679 Customer Service job vacancies in Hendon, North West London

Join a Supportive Community: Learning Support Assistants Wanted in Hassocks

Location: Hassocks
Position: Learning Support Assistant
Contract Type: Full-time / Part-time
Salary: Competitive, based on experience

About The School:
This school is a vibrant independent school dedicated to nurturing students with diverse learning needs. Their mission is to create a welcoming environment where every child can thrive and reach their full potential.

Who They're Looking For:
They seek passionate and compassionate Learning Support Assistants to join their dynamic team. If you're someone who enjoys making a difference in students' lives and values an inclusive educational setting, we want to hear from you!

Your Role:
As a Learning Support Assistant, you'll play a crucial part in helping students engage with their learning. You'll provide personalised support, encouraging confidence and independence in each child.

Key Responsibilities:

• Offer one-on-one and small group support tailored to individual learning needs.
• Assist teachers in lesson planning and classroom activities.
• Track and report on student progress, communicating effectively with educators and parents.
• Build positive relationships with students to foster their social and emotional development.
• Work collaboratively with colleagues and specialists to provide comprehensive support.

Qualifications:

• Experience working with children, ideally in an educational setting.
• Qualifications in special education or child development are a plus.
• Excellent communication and interpersonal skills.
• A patient, empathetic approach with a genuine passion for student success.
• Flexibility to adapt to various needs and situations.

Why Work With This School?
Joining this school means becoming part of a supportive and innovative team dedicated to making a positive impact. They offer professional development opportunities, a collaborative atmosphere, and the chance to help shape an inclusive educational experience.

Ready to Make a Difference?
We encourage individuals from diverse backgrounds to apply. Randstad is proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all.

For more details about this rewarding role, please apply now or contact Paul at Randstad on 01293 527416 or email paul.hirchfield@randstadeducation.co.uk. Join us in empowering every student to succeed!

Passionate Support Workers Wanted at an Innovative SEN School Near Horsham!

Are you driven to make a positive impact in the lives of children with Special Educational Needs?
Are you looking for a fulfilling, challenging role that calls for dedication, compassion, and resilience?
Look no further - we have the perfect opportunity for you!

Position: SEN Support Worker (School)
Location: SEN School near Horsham
Start Date: asap

About The School:

Join a forward-thinking SEN school dedicated to providing a nurturing and inclusive environment where every child can excel. The committed team works tirelessly to support students with diverse special educational needs, ensuring they achieve their fullest potential.

Your Role:

• Support Students: Work with children with varying special educational needs, including those with challenging behaviour.
• Classroom Assistance: Help with classroom activities, maintaining a safe and positive learning space.
• Personal Care: Provide necessary personal care, including feeding, toileting, and hygiene support.
• IEP Implementation: Assist in executing individualised education plans (IEPs) under the guidance of classroom teachers.
• Encourage Engagement: Foster a nurturing atmosphere to boost student participation and engagement.
• Collaborate: Work closely with teachers, therapists, and other support staff to deliver comprehensive care and education.

What They're Looking For:

• Experience with children with special educational needs is a plus but not required.
• Ability to manage and respond positively to challenging behaviour.
• Willingness to provide personal care when needed.
• Valid driver's license and reliable transportation due to location and off-site activities.
• Strong communication and teamwork skills.
• Patience, empathy, and a true passion for supporting children with SEN.

Why Join This School?

• Impactful Work: Be part of a compassionate team making a real difference in students' lives.
• Professional Growth: Access ongoing professional development and training opportunities.
• Supportive Environment: Thrive in a collaborative and supportive work setting.
• Competitive Package: Enjoy a competitive salary and benefits.

If you're enthusiastic, resilient, and eager to contribute to a dynamic school community, we want to hear from you!

How to Apply:

Apply today or contact Paul Hirchfield at Randstad Education on 01293 527416 for more information.

Join this school as a Support Worker and transform students' lives through the power of education.

Randstad is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will undergo a DBS check and provide satisfactory references.

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
Service Desk Analyst Solihull Office Full Time, Permanent (37 hours Mon-Fri between 7am and 6pm on a shift rotation)
Salary: £22,467.50

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. The role requires a pro-active, well-organised, self-motivated individual with a methodical approach to problem solving and excellent customer service skills.
You will provide a single point of contact for all stakeholders in relation to IT issues and incidents. As well as providing exceptional standards of support to all customers and support a variety of products, services, and platforms. This will be achieved by acting in both a proactive and reactive manner and ensuring that all performance targets are adhered to. Resolutions should be provided in an effective and timely manner.
As part of this you’ll:

- Always provide excellent customer service, setting and meeting customer expectations, promising only that to which can be delivered.
- Maintain regular contact with customers ensuring they are updated as to the status of their incident or request.
- Maintain an awareness of the business and business updates and how these may relate to incoming work.
- Recognise high severity incidents and action in line with department processes.
- Recognise security incidents and action in line with department processes.


- Be responsible for delivering a high-quality IT support service in line with targets.
- Ensure that all incoming contacts are logged, diagnosed and escalated to appropriate and consistent quality standards i.e. use of templates.
- Record all appropriate information accurately within the SMS.
- Assist in the training and mentoring of colleagues.
- Promote the use of self-help and self-service tools to customers as appropriate.
- Ensure adherence to individual performance targets.
- Ensure that incidents are dealt with according to customer and priority needs.
- Work/liaise with the change/problem management team or other teams as required.
- Undertake desk side support visits as and when required.
- Contribute to Incident and Problem Management teams when required.
- Take part in testing of new releases or contribute to project work as required.
- Develop and maintain knowledge and skills and keep up to date with new processes, procedures and developments.

What you’ll need to do the role:

- Excellent customer service and communication skills.
- Capable of working in a pressurised environment.
- Logical thinker and problem solver.
- Hardware and Software diagnosis.
- At least two years’ experience of working on an IT Service Desk is desirable.
- Full SC Clearance or eligibility to obtain and sustain.
- Be flexible to work shifts as rostered.


Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

- Up to 6% contributory pension scheme
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Extended Day Care Play Assistant required to start as soon as possible. Contracted hours 15 hours per week: 3.00 per day (3pm-6pm), 5 days per week, over 38 weeks. Post will initially be on a fixed term basis. Salary to be discussed, dependant on qualifications and experience. We are looking to appoint an excellent and highly-motivated member of staff to join our school community as soon as possible. The Smallberry Green Primary School is a friendly and welcoming two-form entry school based in Isleworth, Middlesex. We pride ourselves on our beautiful grounds and our dedicated staff team, who are committed to being the best that they can be. We wish to appoint an enthusiastic Extended Day Care Play Assistant to provide extended day-care to our families, in a fun and nurturing environment. The successful candidate will be responsible for: * managing the behaviour of children throughout the session, in line with our Behaviour Policy * engage and support the children through play * conduct themselves in a professional manner at all times
The post will initially be fixed term for one term, with a view to extending.

Learning Support AssistantCollis Primary School is looking for an experienced Learning Support Assistant to start in January 2025.
We are looking for enthusiastic and committed candidates to join our school as a Learning Support Assistant initially in Year 5. There are options for full or part-time hours.At least one year’s experience of working with children in a school is essential and experience of working with children with autism is highly desirable.
Collis Primary School is a forward thinking, optimistic and Outstanding school, including a nursery, in the heart of Teddington with nearly 700 pupils. In September 2021 our new £6 million building project was completed with fabulous new facilities and extensive sports grounds. In 2016 we were designated as a National Support School by the National College of School Leadership. As an ambitious school we have many exciting future opportunities and are a hub for excellent training and CPD, offering a programme that links the latest educational thinking to our learning and well-being philosophy. Full details of our training are on our website.At Collis we encourage children to develop as individuals within our strong and supportive community. A broad, balanced and stimulating curriculum is offered, supported by a wide range of extra-curricular activities. We place great importance on pupil and staff well-being.Collis was judged ‘Outstanding in all areas’ in December 2014. ‘Pupils’ behaviour is outstanding in class and around the school. They have excellent attitudes to learning and a real thirst for knowledge’ – Ofsted December 2014. Our vision of ‘Learning to make the world a better place’ incorporates the 5 Cs of Collis: Care, Challenge, Collaboration, Courage and Creativity.More information about the school can be found on our website.
Application forms must reach the Head Teacher by 9 am on Tuesday 10th December.
Interviews will take place later the same week.Under the latest Keeping Children Safe in Education guidelines, an online check may be carried out on all shortlisted candidates as part of the recruitment process.CVs will not be accepted.

Level 3 - Learning Support Assistant - Totton College
Level 3 - Learning Support Assistant Job type- Permanent/ Term time only Salary- £23,559 per annum ( pro rata) Hours- 37 hours per week Location-Totton CollegeWe are Nacro. We see your future, whatever the past.We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.That’s why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change. At Totton College, we educate, nurture and transform lives, would you like to join an outstanding team of professionals who make a positive impact on society by offering a range of vocational and academic learning routes to create independent, socially inclusive and economically active citizens to lead meaningful and prosperous lives?Who are we looking for? The college is seeking to appoint an enthusiastic and committed individual who can effectively work within the team to facilitate the delivery of basic delivery of vocational subjects, English and Math's, personal and social development, employability, and life skills. In this role you will be determined and committed to develop learners with difficulties, disabilities, and wide range of other learning needs. You will be expected to develop physical, emotional, social, intellectual and employability skills for each learner.Duties and responsibilities include but are not limited to:
To carry out facilitation of learning contributing significantly to the growth of provision curriculum and providing a diverse range of development opportunities for learnersTo develop learner experience within a variety of different settingsContribute to the planning and daily routine of the learners.Prepare learning resources to use within enrichment activities and sessions.Build relationships, plan, develop and maintain the employment and work experience activities for all foundation learners.To ensure high standards of physical, emotional social, and intellectual care for all learners
The successful applicant will need to have experience of working with and leading small groups of young adults. It is essential to have experience in teaching, facilitating, assessing, or instructing learning and experience of working in a SEN setting would be highly advantageous. The ideal candidate will have English and maths: level 2 or above, exposure to an education setting or previous Teaching or Learning Support experience.Level 3 Teaching Qualification or Level 3 Supporting Teaching & Learning in School Qualification or equivalent or willingness to work towardsDesirable but not mandatory, hold Mental Health First Aider/Level 3 First Aid at Work and ELSA Qualification or willingness to work towards.A DBS Check is required for this role.If you would like to make a difference to other peoples lives, please click on the apply button now.

Whether you’re an outstanding Teacher or an innovative Support Worker, Shooters Hill Sixth Form College’s inclusive, dynamic and creative ethos provides an imaginative workplace in which you will be supported to develop your knowledge and practice throughout your tenure. We are extremely proud of our diverse workforce and welcome applications from people of all backgrounds.Salary: Scale 4 £24,281—£25,400 Actual Pro-Rata salary
Hours: Full Time, Term Time Only at 39 weeks
We are looking to appoint a highly motivated, well organised and proactive Administrative Receptionist to join our HR and Operations Team. You will be the first point of contact for all visitors, staff and students, face to face, via email and switchboard, so excellent communication and organisational skills are essential. The successful candidate will be able to multi-task and manage their workload independently.If you are looking to take the next step of your own journey and use your proven track record of success, to make a positive contribute to the students’ college experience, then this could be the place for you.
The successful candidate will demonstrate the following:
Working collaboratively within a team and cross college.
Enthusiasm, self-motivated and have a proactive approach to tasks.
Flexible approach to work.
High level of customer care and integrity.
Excellent interpersonal and communication skills.
If you possess these attributes and you are looking for a new opportunity, then we look forward to receiving your application.
What are the benefits of working for Shooters Hill Sixth Form College?
At Shooters Hill Sixth Form College, we value our employees, as they are vital to our continued success. We are a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.
Some of the attractive benefits we offer our employees:
Supportive and friendly colleagues
Generous annual leave entitlement
Competitive pension scheme LGPS
High quality professional development
Flexible working opportunities
Free on-site parking and breakfast
Various health & wellbeing benefits including, private healthcare – Benenden Health, free flu voucher, free onsite gym, access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year including confidential staff counselling service, health cash plans (Credit Union)
Dedicated staff wellbeing days throughout the year, including a long wellbeing weekend
Rewards and recognition for employee outstanding service
And much more.
For full details about this post, please download the application pack. Alternatively, contact our Human Resources department.Closing date for applications: 10th December at 10am
Interviews to commence: Soon after closing date
Start Date: ASAP
Informal discussion regarding the post and a visit to the college are welcome. Please contact the HR department.
We would like to take this opportunity to thank you for the interest you have shown in our vacancy at Shooters Hill Sixth Form College and wish you well in the application process.
At Shooters Hill Sixth Form College, we celebrate the diversity of all our staff, students, and visitors. We provide a safe and supportive environment in which everyone can study and work to the best of their abilities. The aim is for our workforce to be truly representative of all sections of society, we are committed to promoting equality, diversity & inclusion for all.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All successful candidates will be required to undertake an Enhanced Disclosure and Barring Service check. As part of our due diligence on shortlisted candidates we may carry out online searches in line with Keeping Children Safe in Education (KCSIE) 2023.
As part of our recruitment process, Shooters Hill Sixth Form College collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meet its data protection obligations.

Whether you’re an outstanding Teacher or an innovative Support Worker, Shooters Hill Sixth Form College’s inclusive, dynamic and creative ethos provides an imaginative workplace in which you will be supported to develop your knowledge and practice throughout your tenure. We are extremely proud of our diverse workforce and welcome applications from people of all backgrounds.
Due to significant growth within our organisation, we are currently looking to recruit an inspirational Learning Support Assistant to join our successful Inclusive Learning team for the new academic year 24/25.
Post: Learning Support Assistant (Level 3)
Salary: Scale 3 £23,562 - £23,918 (actual pro-rata salary at 39 weeks) Contract: Permanent and Fixed Term contracts available.The ideal candidate will be a highly motivated, empathetic and compassionate individual who has a strong desire to inspire, and a passion for supporting and nurturing students with their learning. Communication skills are key to this role. You will be an ambitious team player who is keen to play their part in shaping the Inclusive Learning department, in line with the college’s mission, vision and strategic objectives.
As well as working collaboratively within the Inclusive Learning team, you will need to demonstrate these skills when working with all other staff as well as students, parents and carers.
If you possess these attributes and you are looking for a new opportunity, then we look forward to hearing from you.
What are the benefits of working for Shooters Hill Sixth Form College?
At Shooters Hill Sixth Form College, we value our employees, as they are vital to our continued success. We are a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.
Some of the attractive benefits we offer our employees:
Supportive and friendly colleagues
Generous annual leave entitlement
Competitive pension scheme LGPS
High quality professional development
Flexible working opportunities
Free on-site parking and breakfast
Various health & wellbeing benefits including, private healthcare – Benenden Health, free flu voucher, free onsite gym, access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year including confidential staff counselling service, health cash plans (Credit Union)
Dedicated staff wellbeing days throughout the year, including a long wellbeing weekend
Rewards and recognition for employee outstanding service
And much more.
For full details about this post, please download the Application Pack. Alternatively, contact our Human Resources Department.
To apply for this post, please complete the application form via FE Jobs. Alternatively, you can email our HR department. We do not accept CVs.Please contact us if we can assist you in any way with your application or adjust the processes that we use in our recruitment methods.
We would like to take this opportunity to thank you for the interest you have shown in our vacancy at Shooters Hill Sixth Form College and wish you well in your application.
We are seeking to appoint the best possible candidate and therefore the application process will reflect our desire to achieve this.Interviews are scheduled to take place soon after the closing date. We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore an early application is encouraged.
Informal discussion regarding the post and a visit to the college are welcome.
At Shooters Hill Sixth Form College, we celebrate the diversity of all our staff, students, and visitors. We provide a safe and supportive environment in which everyone can study and work to the best of their abilities. The aim is for our workforce to be truly representative of all sections of society, we are committed to promoting equality, diversity & inclusion for all.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All successful candidates will be required to undertake an Enhanced Disclosure and Barring Service check. As part of our due diligence on shortlisted candidates we may carry out online searches in line with Keeping Children Safe in Education (KCSIE) 2023.
As part of our recruitment process, Shooters Hill Sixth Form College collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meet its data protection obligations.

About the role

The Receptionist will play a crucial role in providing comprehensive administrative and reception support to the curriculum team at Alexandra Centre. This role ensures the smooth operation of administrative processes, including managing correspondence, maintaining records, coordinating meetings, and supporting key college systems.



About you



You will have GCSEs (or equivalent) in English and Maths at Grade C/4 or above. Relevant administrative qualification (e.g., NVQ Level 2/3 in Business Administration) or equivalent experience. You will have experience of working with students, staff, parents, and external stakeholders, ensuring effective communication and support and knowledge of data protection and confidentiality protocols.



For more information regarding the main responsibilities of the role, please refer to the Job Description.



About Us:

Capital City College Group is London's largest further education college group. We comprise three of London's largest most popular colleges - City and Islington College, Westminster Kingsway College and the College of Haringey, Enfield and North East London - and we are committed to success through equality and diversity.



Closing date: 15th December 2024
Interview date: TBC





We are committed to the safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences. We are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds.

At TriGuard, we believe that security goes beyond simply monitoring sites; it’s about creating a safe, secure, and supportive environment for those who rely on our services. As a Care Warden at one of our client’s supported housing sites, you will play a vital role in ensuring the well-being, safety, and security of the residents living there.

Your responsibilities will involve a combination of proactive surveillance, customer service, and operational duties, all of which are integral to our mission to protect and support the most vulnerable individuals in our community.

'Our mission is to protect their mission!'

Key Responsibilities:

The role of Care Warden is diverse, and you will be required to undertake a variety of tasks, including but not limited to:

CCTV Monitoring: Ensure continuous surveillance of the site through CCTV systems to prevent and detect any unusual or suspicious activities.
Patrols: Perform regular patrols of the premises, checking for security breaches and safety hazards.
Incident Reporting & Documentation: Accurately complete all necessary paperwork, including incident reports, daily occurrence logs, and first aid documentation, maintaining the highest standards of detail and professionalism.
Maintenance Reporting: Identify and report any maintenance or repair needs that may compromise the safety or functionality of the site.
Emergency Response Coordination: Liaise with emergency services and local authorities in the event of emergencies, ensuring clear and concise communication.
Identity Verification & Access Control: Carry out identity checks and manage entry/exit points to ensure that only authorised individuals are granted access to the premises.
Customer Service Excellence: Provide a high level of customer service to both clients and residents, ensuring their needs are met with care and professionalism.
Workplace Cleanliness: Ensure the security office and surrounding areas are kept clean, tidy, and free from hazards.
At TriGuard, we pride ourselves on being more than just a security provider. We are passionate about making a positive difference in the lives of the people we protect. Our commitment to 'Securing Excellence' is reflected not only in the services we provide but in the support we offer to our team members.

What You’ll Need:

To succeed in this role, you will need to meet the following requirements:

A valid SIA Door Supervision or Security Guarding licence.
Exceptional communication skills, both verbal and written, are crucial. You must be able to interact effectively with a wide range of individuals, including clients, residents, and emergency services.
An understanding, compassionate approach when dealing with residents and the ability to remain calm under pressure.
A strong command of the English language is required to ensure clear and effective communication in all circumstances.
Excellent punctuality and timekeeping are essential to ensure that security and care duties are carried out effectively and on time.
Safeguarding & Background Checks:

To protect the individuals we support, we will require the following background checks:

Five-Year Employment History Check: You must provide details of your employment history for the past five years, accounting for any gaps in your work record.
Employment References: All previous employers within the last five years will be contacted to verify your employment details.
Experience & Training:

No prior security experience is required for this role as full, comprehensive training will be provided. We welcome all applications.

Benefits:

We offer a range of benefits to ensure our team members feel supported and valued:

Flexible Shift Patterns
Overtime Opportunities
Mobile App Access
Weekly Pay
Career Progression
24/7 Support
If you believe you have the enthusiasm, tenacity, and professional approach needed for this role, we would love to hear from you.

Apply today and join us in securing a brighter future for the individuals we support.

Proud member of the Disability Confident employer scheme

Customer Service - Planner / Scheduler
Temporary with chance to go permanent
Salary: £23,795
Hours: Must be flexible to work shifts between 7am - 7pm Monday - Friday
Start date: 14th October

* Do you love working with people?
* Do you enjoy delivering excellent customer service?
* Do you like resolving problems and coming up with solutions?
* Do you enjoy working in a fast-paced environment?
* Would you prefer to work in a friendly and informal office environment?
* Do you pride yourself in your time managment and organisation skills?

As a Planner/Scheduler, you will be responsible for creating and maintaining schedules for engineers, speaking to customers to arrange times/work needs to be done.

* To provide an effective and professional service to all customers
* Delivering the right outcomes for all callers
* Effective schedule handling and organisation skills
* Taking inbound calls in a timely manner
* Demonstrate effective problem-solving techniques
* Keep up to date with policies and products
* Build growing and sustainable relationships by going the extra mile
* Maintaining accurate and up to date records and systems

What we are looking for…
* Someone with confident telephone manner
* You'll ideally have a natural passion for delivering exceptional customer service and communication skills
* Good listening skills
* Good problem solving skills
* Able to manage your time wisely
* Excellent communication skills and be able to pick up new systems
* Ability to multi-task and use various systems whilst multitasking

Please APPLY NOW to avoid disappointment

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Company Description

Title: Service Supervisor

Location: BaxterStorey

Salary: £32,000

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Service Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Job Description

• Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Job Title: Healthcare Assistant (HCA)

Job Purpose:
We’re looking for a compassionate and dedicated Healthcare Assistant (HCA) to join our field-based team at Elite Care and Comfort (ECC). You will be delivering essential care to clients in their homes across the CA18 to CA28 area, ensuring their well-being, safety, and comfort. This role involves providing personal care, medication assistance, and companionship, helping our clients maintain their independence while improving their quality of life.

Location: Client’s homes within the Ca18 to Ca28

Reports To: Team Leader

Key Skills and Qualifications:

• No previous experience is necessary—full training will be provided.
• Genuine passion for helping others and making a positive difference in their lives.
• Strong communication and interpersonal skills to build relationships with clients.
• Ability to work independently and manage time effectively.
• Full UK driving license and access to your own car for business use.

Responsibilities:

1. Personal Care Assistance
• Support clients with personal hygiene, including bathing, dressing, and grooming.
• Assist with mobility and help clients move safely around their homes.
2. Medication Support
• Ensure clients take their prescribed medications according to care plans.
3. Meal Preparation and Feeding
• Assist with preparing meals according to clients’ dietary requirements.
• Provide feeding assistance as needed.
4. Companionship and Emotional Support
• Provide companionship to clients, helping reduce loneliness and providing emotional support.
• Engage clients in meaningful activities to promote mental well-being.
5. Health Monitoring
• Observe and monitor clients’ health conditions, documenting care activities in the Roundsy system.
• Report any changes in health to the team leader for further action.
6. Light Domestic Duties
• Perform light housekeeping tasks, such as cleaning, laundry, and ensuring the home remains safe and tidy.
7. Compliance and Safeguarding
• Maintain confidentiality and comply with all ECC care procedures and safeguarding policies.
• Ensure health and safety regulations are followed at all times.

Opportunities

• Opportunity to progress into more senior roles, such as Senior HCA or Care Coordinator.
• Gain recognized qualifications, such as the Care Certificate, to further your career in healthcare.
• Work with a range of clients, enhancing skills in care delivery and personal support.


Progression Opportunities:

• Senior Healthcare Assistant: Take on leadership responsibilities, providing guidance to newer HCAs.
• Care Coordinator: Take on office and field responsibilities, managing rotas and care plans while continuing to provide direct care.

What skills and experience we're looking for

Professional Skills and Experience

1. Experience in a similar role in either a school or other large organisation.

2. A professional manner, good telephone and communication skills are essential

3. An adaptable approach to work.

4. Good information technology skills. High level typing skills are essential.

5. Be able to demonstrate an understanding of secondary school systems.

6. A friendly, calm personality and excellent interpersonal skills.

People, Relationships and Communications

1. Be committed to maintaining a distinctive and inclusive Christian ethos in the Academy.

2. Be able to relate to all students and staff in a positive and constructive way.

3. Be part of a whole Academy team which seeks and develops a variety opportunities to support and work with students.

4. Have qualities which earn the trust and respect of students, staff, parents and governors.

5. Possess integrity, optimism, credibility, resilience, calmness and a sense of proportion.

6. Possess good written and verbal communication skills.

7. Be able to build constructive working relationships with local schools and colleges, employers and the local authority.

8. Appreciate the balance between academic and social development of young people, needed to create an outstanding school.

What the school offers its staff

An exciting opportunity has arisen to work as part of a welcoming, talented and highly motivated Student Services team at Wren Academy Finchley. We require someone with a willingness to learn and the right aptitude; some relevant experience as a school caretaker would also help. This colleague will work as part of a multi-skilled team and should bring enthusiasm to the role. All our Site Services team work with students, staff and occasionally parents, so an ability to interact professionally on a number of levels is also important.

The Academy is largely a new build site with a number of innovative systems in place including Biomass boilers and a computerised Building Management System. This represents an opportunity to develop for the future with the Academy. Appropriate training will be given. The ability to be organised, flexible and a pro-active, positive, outlook will enable candidates to secure the position.

The Academy has been judged to be Outstanding by OFSTED. As an ‘All Through’ school we have over 1,500 students from Primary through to Sixth Form.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.