Total 438 Customer Service job vacancies in Hatfield, Hertfordshire

About the Role: Are you passionate about technology and customer service? My client, a leading tech company based in Stevenage, is seeking a Junior Service Desk Analyst to join their dynamic team. As the initial point of contact for clients, you will play a crucial role in providing first-class technical support and ensuring smooth operations.

Key Responsibilities:

• Provide exceptional technical and customer service to users of our software.
• Answer support phone lines and troubleshoot issues.
• Escalate tickets to appropriate teams when necessary.
• Monitor and manage the unassigned queue.
• Maintain clear and detailed notes on tickets for smooth handovers.
• Respond to tickets professionally, adhering to Service Level Agreements.
• Create and modify documentation for internal and external use.
• Collect data for reporting purposes.
• Log support requests, research, and solve problems.

I am looking for a candidate who is able to:

• Ability to prioritise and multitask.
• Strong teamwork and independent working skills.
• Keen attention to detail and enthusiasm for learning.
• Excellent communication skills, both verbal and written.
• Strong organisational skills.
• Familiarity with Microsoft Office suite and operating systems.
• An interest in IT/technology.

Educational Requirements:

• GCSE/A-Levels/Degree in Information Technology, Computer Science, or similar technical fields.
• Technical subjects preferred at A-Levels/BTEC.

Why Join this business?

• Innovative Culture: Be part of a team that thrives on creativity and continuous improvement.
• Collaborative Environment: Work in a friendly, motivated, and team-oriented culture.
• Professional Growth: Opportunities for career progression and personal development.
• Inclusive Workplace: We value diversity and inclusion, ensuring everyone feels able to participate and achieve their potential.
• Supportive Management: Our managers build trust through transparency, inspire and motivate team members, and encourage innovation and growth.

Company Values:

• Versatile: Adaptable and resourceful, going above and beyond to stay resilient.
• Innovative: Driven by creativity and a forward-thinking approach.
• Brilliant: Delivering exceptional service and product excellence.
• Engaging: Emphasising empathy, mutual respect, and a positive work environment.

Join my client and be part of a tech company that not only delivers exceptional products and services but also fosters a positive, collaborative, and inspiring work environment. Apply today and take the next step in your career!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We are currently recruiting for an experienced Business Development Director with a desire for selling and a proven track record in the regulated sectors in the Infrastructure sector. This exciting role is working for one of the UK's largest specialist recruitment businesses in the Infrastructure market.

Working with and reporting to the Managing Director for Rail Systems, the BDD will be responsible for driving business growth within the Rail Systems division and maximising on market opportunities. This includes identifying a strong growth pipeline and working on account management plans for existing services to improve the likelihood of contracts being retained.

In conjunction with the rest of the Business Development team, you will lead on responses to opportunities by creating high quality winning bids, setting out strong mobilisation plans and communicating attractive market proposition to encourage interest from external organisations and other key stakeholders.

As a key role within the delivery function, the post holder will foster and develop strong relationships with internal stakeholders, supporting the maximisation of opportunities.

SUMMARY OF DUTIES

As a Business Development Director you will be targeting organisations in the Infrastructure market. The role of a Business Development Director will cover the entire sales cycle from cold calling, proposal writing and business presentations to customers. This is a fantastic opportunity for an individual with good interpersonal skills and experience in opening business in a consultative manner in a B2B role.

Key responsibilities:

Proactively use market intelligence to identify and then tender for significant opportunities that need to be managed at a senior level given the services required.

Own and lead tender submissions including contract planning and pipeline management with the support of the Managing Director for Rail Systems. This requires collaborative working across Divisions, ensuring good information share and clear expectation setting.

Support the Commercial Manager with commercial negotiations and renegotiations for bids and tenders, working closely with Divisional Sales, Operations and other key stakeholders.

Conduct thorough market analysis to identify opportunities and develop strategies that maximize margins and drive revenue growth. Continuously strive to expand the range of offerings provided to each customer account.

Work alongside marketing to align campaigns and collateral with new products, services and underutilized products.

Identify new markets and under penetrated sectors and create strategy to gain traction and market share

KNOWLEDGE AND EXPERIENCE REQUIRED

All applicants must have experience in selling to our nine market sectors of the Infrastructure market. Ideally with experience in recruitment selling temp and perm staffing solutions
At least 3 years consistent business development and account management sales track record with a proven ability to hit targets
Experienced face to face sales experience
Self-motivated and disciplined
Articulate and polished with a professional approach to sales
Able to self-generate leads for building sales pipeline
All applicants must be of graduate calibre
Genuine interest in the Infrastructure market
Exceptional communication skills
Creative and analytical thinker
Superior time management skills and a strong attention to detail

McGinley is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

McGinley is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, McGinley is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join McGinley. McGinley Support Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

Proud member of the Disability Confident employer scheme

Registered Nurse

Allington Court Care Home, Lye Lane, Bricket Wood, St Albans, AL2 3TN

Carehome.co.uk rating - 9.7 /10

£19.72 to £21.88 per hour with paid breaks (depending on experience)

£1.50 per hour Weekend Enhancement

£2.00 per hour Overtime Enhancement

Permanent

Nights (8pm to 8am)

Welcome Bonus £1000*

Welcome Bonus: £1000*

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you play a pivotal role.

We'll train you on all aspects of our new digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents.

And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need to do your job as a Nurse, learning from some of the best people in the industry from the UK and Globally. It's an exciting time to be with us.



You'll help us make health happen by:

• Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met
• Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals
• Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents
• Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation

Key Skills / Qualifications needed for this role:

• As a Registered Nurse, with a valid NMC pin, you'll be responsible for driving and running the unit alongside clinical duties in the home. This includes observation, medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually.
• You have previous experience ensuring policies and standards are kept to a high clinical standard.
• You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks.
• As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?



We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.



We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.



Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.



If you require information regarding this role in an alternative format, please email:

* Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI.

Location: Barnet

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay review

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.
Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients
Ensure service user house is generally clean and tidy and report any untidiness/clutter to the appropriate person.
Complete patient menu cards involving patients in the process, taking in to account any dietary instructions as identified by qualified nurse.
Participate in protected mealtime for service user by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes.
Perform patient observations; temperature. pulse and respirations following a period of appropriate training and assessment
Assist in the moving and handling of Service user ensuring that they are moved safely in line with organisational guidelines and policies
Recognise and respond appropriately to urgent and emergency situations.
Communicate basic information to Service user and their carers maintaining confidentiality, dignity and respect.
Good understanding of personal care, domestic/practical tasks, and enabling and support work that include washing, dressing, bathing, toileting and medication monitoring and/or assistance.
Support Workers are required to promote service users independent in their own homes while delivering care in the home and other venues as may be assigned while maintaining personal service that always meets the individuals personal need with regards to confidentiality.
Duties and tasks will include the provision of personal, social and enabling care and support to service users within their own home and in the community.
Ability to communicate with the Service Users and their families while providing the highest quality care in accordance with their support plan, in person-centred approach.
You might be required to undertake some social duties that include preparing and cooking meals, essential cleaning, shopping, bill payment and fire maintenance.
Also enabling and support may include such activities as supervising, monitoring and coaching to empower service users to be as independent as possible and have control over their own lives. And may need to escort or accompany service users to community outings, appointments or other events.

Certificate of Sponsorship is available for foreign applicants provided they meet all the required criteria's

IT Support Engineer - 1st & 2nd Line Support - Hertfordshire, Bedfordshire

£26,000pa + Extensive Benefits Package - DBS Check Required!

Luton, Bedfordshire, Watford, Hertfordshire

Windows 10/11, SCCM, Desktop Software, MS Applications, MAC, Android, Remote Devices, Laptops, Handheld Devices, PowerShell, ITSM, Active Directory, IT Service Desk Software - Heat, Remedy or ServiceNow etc.

This established and renowned organisation provides technical / mechanical, professional education, training and qualifications to develop the skills individuals need to gain employment, increase their earning potential, and improve their life and career chances.

As of today, there is a need for IT Support Engineers - 1st / 2nd Line Support and they are recruiting now!

Prerequisites are excellent, eloquent, professional an articulate communications skills as well as DBS Vetting and a Car.

Their students can access a broad range of courses and qualifications, offered on a full and part-time basis, covering further education, higher education, apprenticeships, professional and community learning.

Due to their success, they have secured additional funding over the past 2 years and as a result their IT function have engaged in new technologies which has resulted in expansion and the need to increase IT staffing levels.

As an IT Support Engineer - 1st & 2nd Line Support, you will be required to deliver day to day IT Business as Usual (BAU) Support Services, also, act as the technical conduit to Senior Support Technicians in improving IT Support Services.

The role of the IT Support Engineer is to provide all 1st & 2nd Line Support for all staff and students. You will be responsible for logging and resolving complex support requests with computer hardware, software, and network systems, as well as meeting customer satisfaction and continuous service delivery demands.

Key Technical Skills & Responsibilities:

• Script and deploy patches to Windows, Mac and Android devices to ensure compliance targets are met.


• Present change requests to Technical Change Board as required.


• Ensure all service requests are assigned and updated in a timely manner.


• Log first line support calls using the ITSM Service Desk system by taking part in the Service Desk rota.


• Ensure all hardware assets are logged and updated in the Service Desk ITSM tool.


• Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine tasks using SCCM, PowerShell and other appropriate tools


• Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across core business applications.


• Assist all users with any logged IT related incident when called upon working to resolve service requests within agreed SLA.


• Analyse and identify repeated incidents and raise as a Problem record, then work to resolve the Problem.


• Accurately record, update and document service requests, problems and change requests using the ITSM system.


• Ensure Service Requests follow the correct ITIL lifecycle, including to Incidents and Change Requests


• Ensure the Starter, Mover Leaver process always runs smoothly for technology requests, including hardware, software and Active Directory permissions to ensure a first-class end user experience.


• Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level.


• Support college activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.


• Challenge the accepted way of working and encourage colleagues to think differently and innovatively.


• Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation


• Work flexibly and reliably across all campuses, taking part in out of hours rotas where necessary.

Highly Desirable:

• Group Policy


• Automated Access


• Microsoft Certifications will be advantageous


• Azure, Azure AD VMWare


• Cloud Azure & Azure Active Directory

Call John McManus at Experis IT on 0121 712 8715 today!

About the role

Our Customer team is at the heart of building trusted and valued relationships with our customers. Within Customer, you’ll touch different elements of marketing, from Brand strategy and Marketing to customer loyalty. Fundamental to your learning experience will be gaining knowledge of how customer data and insight fuel decision making and shape the relationships we have with our customers in a personalised way.

You will be responsible for

During your 10-week paid programme we’ll give you real-life experience in Customer. You’ll also develop new skills, from how you build relationships with colleagues and suppliers to building your commercial awareness. Plus, you’ll have a buddy on hand to support you all the way.

You’ll be supported through your programme with a variety of learning that will build your skills and develop your knowledge. It will be a mix of leadership training, networking and time with our Diversity and Inclusion (D&I) networks and leadership team​.

A successful internship with us can guarantee your place on our Customer Graduate Programme when you graduate - before you’ve even started your final year of study.

You will need

On track for a 2:2

We’re looking for individuals with a passion for developing our brand, and always putting the customer first. It’s not essential that you have any previous experience but it definitely helps if you have a creative mind, and curious of market trends and changes.

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Colleague bonus scheme
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Disclosure Level: EnhancedPLACE OF WORK: Laureate Academy, Warners End Road, Hemel Hempstead, HP1 3DW
RIGHT TO WORK: This appointment is subject to verification of the right to work in the UK. Where the successful candidate has worked or been resident overseas in the last five years, such checks and confirmations will be required in accordance with the statutory guidance
STAFF BENEFITS: Future Academies recognises its employees as the most important asset and critical to its success. To demonstrate this all staff are offered the following benefits:
A supportive ethos and concern for the well-being of all colleagues.
Excellent CPD opportunities and career progression.
Employer Contributions to Local Government or Teachers Pension Scheme.
Cycle to work scheme.
Employee Assistance Programme.
Eye Care Voucher scheme.
Car Benefit Scheme
PROBATION PERIOD: The post holder will be required to complete a 6 month probation period
PURPOSE OF THE ROLE
The Pastoral Support Officer plays a critical role in ensuring the well-being, behaviour, and attendance of students with a specific year group. The role requires a dedicated individual who can effectively manage administrative procedures and provide essential pastoral support to students and their families.
PASTORAL SUPPORT
Administer and maintain detention lists, ensuring that students are held accountable for their behaviour. Chase up on detentions to ensure compliance with disciplinary measures.
Implement and oversee a rewards system to encourage positive behaviour within the year group, fostering a culture of excellence and responsibility.
Organise and manage the administrative aspects of parent-teacher evenings, aiming to maximise attendance and facilitate meaningful interactions between parents, teachers and students.
ATTENDANCE
Take responsibility for implementing administrative procedures that promote high attendance rates within the year group. This includes making first-day calls to parents/guardians, sending warning letters and taking other reasonable steps to support a culture of punctuality and regular attendance in the school.
Regularly review attendance registers to identify instances of truancy or irregular attendance. Take appropriate actions to address and rectify attendance issues, liaising with relevant stakeholders as needed.
Collaborate with teachers and other staff members to identify students who may require additional support to improve their attendance and engagement in school.
GENERAL RESPONSIBILITIES
Maintain accurate and up-to-date records related to behaviour, attendance and pastoral support activities.
Provide guidance and support to students facing personal challenges that may affect their behaviour or attendance.
Foster positive relationships with students, parents and staff to create a supportive and inclusive school environment.
Collaborate with the year leadership team to develop and implement strategies for improving year group performance in behaviour and attendance.
Attend relevant training sessions and professional development opportunities to stay current with best practices in pastoral care and student support.
Take all reasonable steps to support the Head of Year within their responsibility for the year groups pastoral care.
OTHER SPECIFIC DUTIES
Supporting Laureate Academy’s commitment to safeguarding children and promoting their welfare.
Complying with policies and procedures relating to health and safety, security, confidentiality, and data protection.
Contributing to the overall ethos and aims of the school.
Participating in training, other learning activities, and performance development as required.
Attending and participating in meetings as required.
Accepting reasonable flexibility in working arrangements and duties.

We are recruiting for a Driver/Equipment Technician to work full time in Bishop's Stortford, Essex. 37.5 hours per week.

You will deliver prompt and efficient delivery, monitoring, servicing and collection of items of equipment, accurately accounting for stock received, issued, stored, returned & condemned.

DUTIES:

To clean, inspect, service/maintain, re-package, label and safely store previously issued items maximising recycling the efficiencies achieved by the service.

To ensure the correct administrative & legislative policies, procedures and systems are fully met.

To clean soiled equipment by hand and/or using an Aqua-phase to the standards required by the service, utilising Personal Protective Equipment which will be provided.

To safely handle, move and store items of equipment, boxes/cartons in full compliance with Trust Manual Handling Policy, Health & Safety Legislation and other relevant policies/procedures.

After appropriate instruction/training, to operate Aqua-phase and small tools or items of equipment.

To record stock deliveries, equipment returns, condemnation and stock take sheets/notes and other administrative records as required.

To undertake the picking/selection, loading and unloading of vehicles.

To comply with fire, security, health and safety legislation/procedures within the areas of responsibility of the post.

To drive a transit delivery van, carry out daily van checks and keep the van clean.

To provide courteous, professional and friendly service to service users, their carers and any professionals associated with the service.

Pay rate: £14 ltd per hour (£12.91 PAYE INCLUSIVE)

For further details please respond to this advertisement with your up to date CV.

The benefits of Service Care Health:
* Daily payroll runs ensuring weekly pay
* Ltd & PAYE payment options available
* £250 training allowance
* Competitive pay rates
* Exceptional referral bonuses
* Specialists consultants offering a single point of contact
* National provider of Healthcare staff to over 40 different NHS trusts and over 200 local authorities
* DBS disclosures provided via fast track online services free of charge
* Professional compliance solutions available
* Uniforms provided

We are currently recruiting for Customer Service Agents to support our client responding to inbound calls.

Ideal candidates will be passionate about customer service and the customer journey. An excellent telephone manner is required, as is a strong desire to provide a consistent outstanding service whilst responding to calls and emails.

Full training will be provided.

Shift rota basis Mon to Sunday between the hours of 8 am and 8pm, 5 days per week. Temporary and ongoing.

Pay Rate - £12.31 per hour

Please note acceptance onto the role is subject to a clear DBS and Credit Check.

Please apply with your most up-to-date CV, ensuring any gaps in employment during the last 3 years are accounted for.

Clinical Responsibility Identify and share good practice. Provide pastoral support for learners in clinical environments. Leadership and Staff Management Responsibility To support learners supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters. Beopen and approachable as well as proactive in discussing and agreeing a process to monitor an employees mental and physical health. Financial Responsibility Manage resources effectively clinical, office and other equipment. Ensure compliance with the financial regulations of the trust. To understand the apprenticeship framework and national levy Service Development and Improvement To participate in standardisation, self-assessment reviews and quality improvement activities. To participate in quality assurance for the apprenticeships when required. Communications To effectively communicate with external partners and education providers. To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.

Maintenance Technician

Bushey Grove Leisure Centre

Full Time (39 hours per week) - part time hours considered

Salary Circa £25,350.00 p/a (£12.50 p/h)

Come and join the team!

An exciting opportunity has arisen for a Maintenance Technician, working with an enthusiastic and friendly team.

We are looking for someone who has experience of;

Minimise any downtime relating to equipment and services provided for customers including, but not exhaustive, minor installations, decorating, repairs and maintenance.
Ensure through the implementation of appropriate maintenance and repairs that every customer receives an excellent service each time they visit the Centres.
The role will involve;

Ensure the completion of accurate records of all maintenance and repairs including works undertaken directly and by external contractors.
Prepare specifications of requirements for contractors, obtaining quotations and Method Statements in advance of work, in order to complete all works as appropriate to buildings, equipment, fixtures and fittings in a cost effective and safe manner.
Purchase and prepare equipment required for maintaining the Centre.
Working for INSPIREALL your staff benefits will include:

FREE use of our gyms, swimming pools and classes for you, your partner and 4 children (T & C apply)
REDUCED Fitness membership for family and friends
DISCOUNTS on Nursery places and children’s activities
Theatre discounts
Discounts at major attractions and retailers, online and in store
GENEROUS holiday entitlement
Long Service & WOW Awards
Access to Employee Assistance Programme
Excellent training opportunities and career progression
InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Buckinghamshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.

Closing date: Tuesday 8th October 2024

Please note that this vacancy may close early if we receive a high volume of applications.

Applicants may require an enhanced DBS check, dependent on role applied for.

InspireAll is an Equal Opportunities Employer

Proud member of the Disability Confident employer scheme

The Role - Customer Services Assistant - Letchworth Garden City SG6 3JF

Temporary role to start ASAP

Hourly rate £12.07 PAYE (No umbrella payroll)

• Our customer service professionals are the primary relationship with our internal and external customers; either by direct or virtual contact, ensuring customers receive a high-quality customer experience.
• Handling customer enquiries by telephone, letter, social media, email and face to face and logging comments, compliments, and complaints.
• You will be responsible for resolving as many customer enquiries as possible at the point of enquiry, about a variety of different Council services such as Council Tax, Housing, Waste, and Environmental Health, amongst others. The role also involves some administrative tasks.
• You will need to promote the best image of the company through a professional manner, personal appearance and behaviour and adhere to company standards and procedures whilst maintaining the highest level of personal conduct.

The Experience you will bring

• Customer focused.
• Rigorous with a strong attention to detail.
• Able to adapt your speech/voice tone to each situation.
• Able to remain calm under pressure with a high level of resilience.
• Proactive/reactive, reassuring and understanding.
• Able to advise/coach customers.
• Agile and able to embrace constant change with adaptability.
• You will need to have good computer skills and be able to communicate effectively whilst taking accurate and appropriate details on computer systems and navigating computer-based information to resolve enquiries accurately and efficiently.
• Experience in providing customer service solutions across a range of different customers with confidence.
• The ability to multitask, set priorities and manage time effectively.
• Effective, clear, and professional written and verbal communication.
• Ability to analyse a situation, identify a solution and take a decision.

We are looking for a motivated and experienced individual to join our highly successful Student Support team. This role is the perfect fit for a proactive and flexible person capable of making a positive impact on our students.
You will be working directly with students, facilitating them to continue with their education and supporting them to be ready for work; you will collaborate closely with curriculum teams to deliver and plan personalised intervention sessions for students with wellbeing and pastoral needs in small groups and 1:1.
You will have a shared responsibility for monitoring and supporting students on your caseload, including those with mental health and wellbeing needs so empathy and a wider knowledge of specific support needs is important. If you do not already hold a Mental Health First Aid qualification, training will be provided.
It is essential that you are a confident liaising with not only students, but also their parents/carers and wider professionals as the role will include multi-agency working.
You will need to be well organised with attention to detail as the role will require you to support the service in accurate recording and monitoring of safeguarding and welfare concerns. The ideal candidate will have previous experience working with young people and/or vulnerable adults to remove barriers and support safeguarding.
This role will be term-time only based at our Barnfield campuses, opportunity for full time or part time with occasional travel to other sites. You will have the full support of a dynamic team and opportunities to bring your ideas to the role.
Training and development are at the heart of everything we do so you’ll be actively encouraged to upskill.
You can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.
The closing date for applications is Sunday 29th September 2024 with interviews due to be held week beginning Monday 7th October 2024.WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.

Service Advisor - Bishops Stortford

Salary: £30,000 plus Bonus OTE £36,000

Hours: Monday-Friday 08:00-17:00. 1 in 3 Saturday 8-12 to start moving to 1 in 4 days.

Ref:OC18785

We have a new vacancy for a customer service advisor looking for a new challenge, entering the motor world my client's main dealership in Bishop Stortford, who are looking for a confident individual with transferable skills, to work along side a vibrant team of service advisors in Bishops Stortford. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge!

Excellent opportunities for progression, development, and high earning potential!

Benefits:

• Employee purchase scheme
• Refer a Friend Scheme you could get up to £1000
• Discount voucher store
• Enhanced maternity, paternity and adoption leave
• Life assurance x2 basic salary
• Eye Care
• Discounts with selected mobile phone providers
• Smart Health
• Mental health support
• Travel insurance
• Discount at UK Premium Gyms
• Pay day advances up to 10%
• Critical illness cover up to 50% salary for 2 months

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled
• Confident with using Computer systems
• Dealing with telephone calls and booking systems

Service Advisor Requirements

• Minimum 2 year's customer Facing service experience.
• Full UK Driving License.

All applicants for this Service Advisor role are treated with 100% confidentiality.

Consultant: Maaria Munir

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.