Total 38 Customer Service job vacancies in Gloucester, GL1 1AH

Job Advert: Permanent Administrator - Digital Admin Support

Location: Gloucestershire NHS
Salary: £25,000 per annum

Role Overview:

Service Care Solutions is seeking a Permanent Administrator to provide digital administrative support within the Gloucestershire NHS. This role focuses on supporting procurement activities, maintaining budget records, and liaising with key stakeholders to ensure smooth delivery of IT hardware, software, and services.

Key Responsibilities:

• 
  Procurement Support:
  • Assist with purchasing IT hardware, software, and services for the Trust's Digital Department.
  • Receipt and process purchase orders using the Trust's finance system, ensuring they align with contractual and departmental objectives.
• 
  Budget Management:
  • Maintain budget records and databases related to IT purchases for the department.
  • Provide financial input for project documentation to reflect the status of ongoing projects.
• 
  Stakeholder Collaboration:
  • Liaise with 3rd party suppliers, other NHS organisations, and internal and external stakeholders to maintain productive relationships.
  • Manage training requests and coordinate with relevant suppliers and stakeholders.
• 
  Contract Management:
  • Work with the Trust's Procurement Department to maintain a database of all digital-related contracts.
  • Monitor and escalate issues, such as end-of-contract dates, to ensure seamless operations.
• 
  Process Improvement:
  • Identify and implement methods to improve procurement processes.
  • Act as the procurement escalation point within the IT department, ensuring timely updates and delivery of IT services in line with performance targets.

Essential Skills and Requirements:

• Level 3 Diploma Qualification
• Business Administration Qualification
• Experience of using Centros
• Experience in ordering and receipting
• Good organisational and record-keeping skills with strong attention to detail

Working Hours:

• Days/Times:
  • Flexible on Fridays.
  • Preferable working hours are 8:00 AM to 4:00 PM, but flexibility is possible for the right candidate, including part-day options.

If this sounds of interest, please send your CV to andrew.wiles@servicecare.org.uk.

EDF Energy is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy and Belgium. We're the UK’s largest producer of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain, the largest supplier to British businesses and we employ more than 13,000 people. We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees.
Security Support Manager
We have an exciting opportunity for an established Security Support Manager to join an established function where you’ll have the opportunity to help shape and mould the future of the team.

The Opportunity

The role is part of the Security Engineering department within Enterprise Information Security. EIS is responsible for providing security services to the wider EDF UK group. Engineering is a team of approx. 30 security engineering professionals responsible for securing our cloud environments, data centres, and EDF offices across the country.

At EDF UK, we are on a mission to help Britain achieve Net Zero by championing trust and confidence in our brand, ensuring the safety of nuclear power, maintaining the availability of critical systems, and safeguarding our customers' data and sensitive nuclear information. Join our diverse Cybersecurity team, where you will play a pivotal role in driving operational excellence and promoting a secure environment.

Pay, Benefits, and Culture
In addition to a starting salary from £62,000, the potential to earn a 5% bonus and 28 days of annual leave plus bank holidays, we offer a market-leading pension scheme and a host of flexible benefits to support you in all aspects of life. From electric vehicle leasing to enhanced parental leave, health insurance, and exclusive discounts, your rewards package is designed to cater to your unique needs.

Embrace flexible working with the option to work from home, complemented by a suite of IT equipment for remote productivity. Our team is based in our Gloucester office, and you’ll be expected to visit the office once or twice a month for essential meetings, the rest of the time, your work environment is your choice.

At EDF, everyone is welcome. We are committed to creating an inclusive and diverse environment where everyone's voice is heard, and you can be yourself. Striving for equality, diversity, and inclusion, we encourage applicants from all walks of life, aiming for an equal gender balance, representation from minority ethnic backgrounds, LGBTQ+, individuals with disabilities, and those supporting social mobility. As a disability-confident employer, we will make necessary adjustments to support your application and ensure you thrive in your role.

What You’ll be doing:

- You will manage a team of security support engineers and focus on developing how our security support services are run. You will be able to directly shape the way in which the team operates and develops.
- Assist in supporting our customers that consume our security services and ensure any issues or Requests or Incidents are being handled accordingly.
- Implement security assurance standards to govern how our services our supported.
- Work with our service delivery teams to develop and implement our security support capabilities and service offerings, we’ll need you to help refine our SLAs that we offer to our customers.
- Establishing new KPIs that we will be using to measure our team’s performance
- Help us transform from an internal security team to an internal security service provider.
- Work closely with colleagues from the wider team to produce an asset lifecycle program to ensure all our security control environment remains fully supported.
- Ensure the team operate an effective monitoring and capacity management capability.
- Working with our wider security community, perform security posture management to validate our security control landscape, and ensure remedial actions are taken appropriately.
- Help shape and then test our security controls and contribute towards improving our overall posture.
- Establish development and training plans for the engineers.



What You Bring:

- Proven background in managing a technical security team in large complex regulated enterprises.
- Good understanding of enterprise security engineering controls
- Previous experience in managing engineers responsible for maintaining technical platforms or direct experience in doing so.
- Previous experience in managing engineers responsible for providing support services or direct experience in doing so.
- Any experience of either next generation firewalls, SASE products and vulnerability management tooling would be beneficial.
- Strong influencing and persuasion skills, building trust-based relationships.
- Clear and concise communication skills with senior leadership.
- Experience in producing reporting & collating KPI data to an executive audience.
- Passion for cybersecurity and leading high-performing teams.
- Experience using ITSM Platforms or Project Management Toolsets
- Stakeholder management, and great customer facing skills.
- Ability to work autonomously with minimum supervision and to integrate well within a team.


This role will require the candidate to undergo SC security vetting, therefore you will need to have held a British Citizenship or Nationality for the past 5 years.

Closing date for applications: 11/12/24
Location: Gloucester/Home working

Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero, together.

Please see the attached job description and person specification for more information on the main responsibilities for this role.

Are you passionate about supporting 16-19 students to be successful in their FE setting and achieve their aspirations?
Our Inclusive Learning curriculum has an opportunity for you to help shape the future for their learners by providing support for Safeguarding/Social and Emotional issues that may impact on their learning and achievement.
You will be the first point of contact for both staff and students who raise safeguarding concerns, liaising closely with the college safeguarding team to ensure that these are dealt with in line with New College Swindon safeguarding policies. You will also liaise closely with the Mental Health and Wellbeing team to provide appropriate social and emotional support, including interventions, or to signpost to any outside agencies as required. You will be part of the Additional Learning Support team working with Inclusive Learning across both the North Star and Queens Drive Campuses.
To apply for this role, you will need a recognised Level 3 youth, community, mentoring or guidance qualification. You will need experience working with students with a range of LDD including challenging behaviour, mental ill health, SCF, Pervasive Development Disorders and SpLD and how to deal with safeguarding concerns. You will also need to be an excellent communicator, advocate for students and demonstrate empathy when working with young people.
Benefits: 5.4 weeks holiday included in salary, 21.7% College pension contribution to LGPS, health care cash plan, free car parking, discounted Hair & Beauty, on-site gym, staff development & training, Sodexo Retail Discount Scheme, and more!We are an equal opportunities employer and welcome applications from all sectors of the community.
Please note that this vacancy may close before the published closing date if sufficient applications are received so if you are interested, please apply as soon as possible. To apply, you MUST have Right to Work in the UK.

Complex Care Assistant

Gloucester

From £12.00 per hour / weekly pay

17:00-22:00 Friday, Saturday & Sunday

Drivers required (not for all roles so non drivers may be considered depending on location and shift patterns)

What our clients are looking for

As part of our team, we will all work together to create a positive and supportive environment where our clients feel safe and supported. We aim to transform lives by been professional, caring, passionate and supportive.

You will have the opportunity to make a huge difference in our clients lives. You will be committed to making a difference, this includes creating positive relationships with our clients and families, meeting their needs, and always having their best interests at the heart of what we do.

Do you need experience?

As much as experience is highly preferred for this role, we will consider applicants that have come from other care related roles as we do offer excellent and high standard complex care training.

What we offer

• A variety of shifts to suit your lifestyle.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Family Support Worker

Full time - 37 hours a week.

Permanent Contract - £23,868 - £25,000 p/a DOE.

Monday to Friday 10am - 3pm (some evening work will be required).

We currently have an exciting opportunity to work as a Family Support Worker for a national childrens charity in the Bridgend area.

Your role will involve working alongside parents who have children with additional needs including autism and ADHD in the family home and in education settings.

You will offer support to children with a disability and their families, whether they are diagnosed or going through a diagnosis process. The support provided is tailored to the needs of each family by a support plan developed in partnership with the family. The service provides short term, preventative support to build families resilience and coping strategies.

There will be some requirements quarterly to work in the evening (6pm - 8pm) but this can be arranged with other staff to suit you and a flexible working policy means you can claim back hours.

To be considered for the role, you will need to have had previous experience working with children and young people. Ideally, experience working with neurodiversity and with parents.

You will also need to be a driver to be considered as due to the nature of the role, visiting different family homes and schools will require the ability to travel easily.

If you feel that you meet the above criteria and are passionate about making a difference to children and families' lives then please apply to this job or alternatively, call 02920 224755 and speak to Sheonagh for more information.

We are looking for a confident Support Worker (Female) with a passion for delivering outstanding care to join our team at Cygnet Alders Clinic.

Cygnet Alders Clinic is a 20 bed rehabilitation service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs.

At Cygnet Alders Clinic we provide a specialist psychologically informed personality disorder pathway across three living areas; Severn, for assessment and stabilisation; Avon, where service users move as they engage and progress with their treatment pathway; and Coln, which focuses on transitioning to the community.

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your day-to-day…

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

We are looking for a confidentSupport Worker (Female)with a passion for delivering outstanding care to join our team at Cygnet Alders Clinic. Cygnet Alders Clinicis a 20 bed rehabilitation service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs. At Cygnet Alders Clinic we provide a specialist psychologically informed personality disorder pathway across three living areas;Severn, for assessment and stabilisation;Avon, where service users move as they engage and progress with their treatment pathway; andColn, which focuses on transitioning to the community. At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day. Your day-to-day Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Why Cygnet? Well offer you An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Employee referral scheme Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & Cycle to Work scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Enhanced Midwifery Continuity of Carer Teams provide care and support to a diverse demographic of families with higher levels of deprivation and health inequalities. The MBRACCE reports evidence that black and Asian women, and women living in areas of higher deprivation are at greater risk of maternal and neonatal morbidity and mortality. Our objective is to provide an enhanced continuity of carer model of care to a geographically based cohort of women. To provide evidence-based, women-centred midwifery care to women and birthing people living in Gloucestershire and be accountable for the overall provision of excellent care. To be a competent midwife, working flexibly within the Midwifery Service, providing individualised and culturally sensitive midwifery led / Consultant led care to women and their families. Work within the NMC Code of Professional Standards (March 2015) as an autonomous practitioner. Maintain compliance with service standards, policies and guidelines so that effective, safe care is provided at all times Please see the attached the Job description for further details.

We have an exciting opportunity for an Area Manager to join the team in Gloucestershire, Wiltshire & Warwickshire, working 37.5 hours a week. This role is offered on a hybrid basis working from home and with regular travel to our local offices.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression

About the Role:

As Area Manager you will oversee delivery of high-quality services across Gloucestershire, Wiltshire and Warwickshire.
Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.

Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.

Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.

Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.

As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.

Key responsibilities of the role are to ensure the successful delivery of a high quality, efficient and responsive services to victims, the identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders. A focus on team development, and the monitoring of performance and quality are key within the role.

Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Gloucestershire, Wiltshire and Warwickshire as well as attending offices to meet returning staff.


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Job Title: Customer Service Coordinator

Temp to Perm opportunity

£12.50 - £13ph Based on experience

Location: Stonehouse, Stoud

Opportunity can have an immediate start for the right candidate.

Are you confident on the phone? Are you someone with prides themself on good customer service? Do you have experience order processing? If so, this could be the perfect opportunity for you. Based in Stonehouse, a fantastic opportunity has come up for someone to join a brilliant team as a Customer Service Coordinator. You will be providing excellent levels of customer service whilst accuratley order processing and problem solving.

Benefits:

• Onsite parking.
• Pension scheme.
• Career opportunities.
• Weekly pay.
• Opportunity for a permanent opportunity.

Roles and Responsibilities:

• Manage customer expectations in a timely manner.
• Processing customer orders.
• Ensure customer queries regarding orders are dealt with in a timely manner
• Ensuring invoices are prepared distributed and communicated to internal and external customers.
• Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
• Highly organised daily.
• Be able to work as part of a team but also by yourself.

Skills and Attributes:

• Excel experience.
• Immediate start advantageous.
• Highly organised.
• Friendly personality.
• Good levels of comminication via phone and email.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

COM1

Job Title: Customer Service Coordinator

Temp to Perm opportunity

£12.50 - £13ph Based on experience

Location: Stonehouse, Stoud

Hours: Monday - Friday 8.30am - 5pm (Early finish Friday).

Opportunity can have an immediate start for the right candidate.

Are you confident on the phone? Are you someone with prides themself on good customer service? Do you have experience order processing? If so, this could be the perfect opportunity for you. Based in Stonehouse, a fantastic opportunity has come up for someone to join a brilliant team as a Customer Service Coordinator. You will be providing excellent levels of customer service whilst accuratley order processing and problem solving.

Benefits:

• Onsite parking.
• Pension scheme.
• Career opportunities.
• Weekly pay.
• Opportunity for a permanent opportunity.

Roles and Responsibilities:

• Manage customer expectations in a timely manner.
• Processing customer orders.
• Ensure customer queries regarding orders are dealt with in a timely manner
• Ensuring invoices are prepared distributed and communicated to internal and external customers.
• Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
• Highly organised daily.
• Be able to work as part of a team but also by yourself.

Skills and Attributes:

• Excel experience.
• Immediate start advantageous.
• Highly organised.
• Friendly personality.
• Good levels of comminication via phone and email.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

COM1

Your new company:

We are looking for flexible, motivated, and outgoing support workers to join a large provider of care in South Wales. They provide support to adults with learning disabilities across Swansea and Neath Port Talbot.

Your new role:

The role of support worker will consist of supporting with the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:

To be a successful support worker in this role, previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS

What you need to do now:

If you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What's involved with this role:

Interim Head Of Integrated Commissioning - Health & Social Care

Reference no: Gloucestershire 5258590

Pay Rate: up to £41.99 per hour PAYE depending on experience

37 Monday – Friday, normal working hours

This opening assignment is for 4-5 months

City: GLOUCESTER

Hybrid working - once a week in the office is substantial.

The ideal candidate needs to be able to hit the ground running with experience within Adults commissioning at a managerial level.

Head of Integrated Commissioning for the County Council and Gloucestershire ICB with responsibility across intermediate care. The person would need to line manage a team of eight commissioners across both organisations and take responsibility for a significant commissioning workload

Work collaboratively within an Integrated Commissioning Management Team and across organisational boundaries to ensure the system’s vision is translated into real services on the ground. Lead on the strategic planning and development of services which support the system flow in Gloucestershire on behalf of Gloucestershire ICB.

This post is also responsible for coordinating work with commissioning leads for Older People, Disabilities and Mental Health Adult services on strategic cross-cutting issues, ensuring effective links across all aspects of people accessing Health & Social Care services.

Key responsibilities:

Intermediate Care / Early Intervention Offer / Prevention
Reablement
Therapy
Local Authority Occupational Therapy (and review recommendations)
Community Therapies
ABI pathways and other related issues
Neuro Pathway
Equipment
Technology Enabled Care
Hospital Discharge Pathway – P0 / P1 / P2 / P3
Section 75 (GCC-GICB)

Qualifications:

Educated to masters level or equivalent level of experience of working at a senior level in a specialist area.

Knowledge:

Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
Must have detailed working knowledge or experience of managing payment flows to providers across the Health & Social Care system for example experience of working with payments processes such as ContrOCC and Caretrack. Should have an appreciation of the relationship between the various statutory bodies such as the DoH and individual provider and commissioning organisations.
Working knowledge of Microsoft Office with intermediate keyboard skills.
Extensive knowledge and experience at a ‘Head of Service Level’ for Integrated Commissioning and working within an integrated Local Authority and ICB partnership and an understanding of the National policy that governs this area.
Working knowledge of commissioning within the key team responsibility areas to be able to make an immediate impact.
Must have an understanding of the background to relevant national policy and appreciate the implications of this on all elements of the Health and Social Care system for example - System flow and the requirements

Experience:

Extensive experience of working in a collegiate way with CQC, both within GCC as a provider of statutory services and with individual provider organisations that are commissioned to provide community based social care services.

Skills & Abilities:

Problem solving skills and ability to respond to sudden unexpected demands.
Skills for direct line management and staff work allocation management.
Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
Skills for managing relationships with a range of different stakeholders.
Ability to analyse complex facts and situations and develop a range of options.
Strategic thinking – ability to anticipate and resolve problems before they arise.
Ability to work on own initiative and organise workload, allocating work as necessary.
Ability to make decisions autonomously, when required, on difficult issues.
Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
Able to work in a collegiate way to provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential group


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Gloucestershire 5258590


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Service Advisor

- Highly Competitive Basic Salary up to £31,000 p.a.
- Excellent Commission Structure giving you an overall earning of £40k+ p.a.
- Monday to Friday 8.00am to 6.00pm with 1 Saturday worked every 4 weeks.
- Training Scheme: career development with the manufacturer.
- Employee benefits and rewards scheme.
- Long Service Holiday Reward - After 3 years 1 day extra / after 5 years 1 more days extra (capped at 24 days).
- Birthday off or closest day to it (not considered a holiday day).
- Share Scheme – the Company currently has a good share price listed.
- Pension – 3% employer contribution with 5% from employee.
- Contract: Full Time, Permanent.

We are currently advertising on behalf of an Automotive Prestige Main Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Romford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £31,000 with OTE of circa £40,000.

To apply for this Service Advisor position, please forward your CV to Louisa Coggs quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

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