1. Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Sets up and distributes food and beverages to the rooms, ensuring appropriate serving utensils are used, and replenishes items when necessary. Breaks down and cleans area when meals are complete. Sets up dinning room tables for service, places food and beverages on tables, and replenishes items as necessary. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area.

2. Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Prepares milk and milk allergy substitutes.

3. Provides assistance to the Cook and Cook Supervisor regarding food preparation by peeling, chopping, grinding, paring, cutting, slicing, dicing, pureeing, dredging, flouring or breading; weighs, measures and assembles ingredients for regular and special dietary menu items. On a regular basis, prepares uncooked food items. Using correct measuring utensils and/or portion control scales, portions foods IAW USDA Food Program for distribution and meal service, and covers, dates and stores leftovers according to established procedures.

4. Ensures kitchens are adequately stocked and equipped with the necessary food and equipment. Informs supervisor if ingredients for menu items are not available to allow adequate time for items to be procured for use.

5. Prepares baby formula, in compliance with USDA food requirements for children ages 6 weeks to 11 months. Ensures correct proportions, as governed by the USDA food programs, are provided at the center(s) on a daily basis. Receives and inventory food deliveries. Ensures that all food is of top quality and freshness before receiving and/or preparation.

6. In the absence of the Cook, may perform a variety of cooking tasks with direct supervision and direction. Follows posted USDA approved menus. If changes are necessary, notifies supervisor prior to making the change. Follows standardized recipes in preparing meals for the CDC.

7. Ensures compliance with standards as set by the USDA Food Program, base Public Health, and Safety and meets all DoD standards for Food Health & Safety.

8. Incumbent is responsible for independently completing work as scheduled after initial oral or written instructions when changes or new assignments are made. Supervisor periodically checks to see that work is done on time and according to instructions.

Physical Effort: Frequently lifts or moves objects weighing up to 40 pounds. Continuous standing, walking, frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders and use powered cleaning equipment.

Working Conditions: Uncomfortably high temperature and humidity are created by steam and heat from cooking and dishwashing. Area is usually noisy and there is a danger of slipping on wet floors where food or beverage has been dropped. Exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezer units.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12619417

• Serve as Army Community Service (ACS) multi-functional specialist with professional and technical responsibility for assisting Commanders with assessing, tailoring and prioritizing ACS service delivery in support of local military and family needs.
• Utilize computer and web-based resources to identify ACS resources and to develop source lists and reference materials.
• Manage and direct volunteers to promote effective team building and improved business practices.
• Design and establish marketing and public relations strategies to ensure target populations are informed of services and activities.
• Research and write articles on ACS services and activities.
• Conduct unit needs assessments through compiling and analyzing data to provide feedback to the unit Commander and ACS Director.

• Receive visitors and telephone calls, referring to the appropriate staff.
• Receive patients to the clinic; determines the nature of their visit.
• Perform a variety of receptionist duties associated with patient care and treatment.
• Utilize office automation software to enter and retrieve patient data.
• Order supplies and office equipment for the reception desk.
• Check patients into clinic for schedule appointments.
• Maintain weekly calendar, appointments and meetings for the division head.

• The duties may include, but are not limited to:
• Assists cooperators in understanding of and compliance with the Migratory Bird Treaty Act (MBTA), Endangered Species Act, Bald and Golden Eagle Protection Act, and other wildlife-related laws.
• May be required to take extensive training and recurrent training on wildlife damage or disease recognition, control methods, and techniques.
• Communicates safe and effective damage management techniques through outreach and other channels to the general public.
• Assists other WS employees as requested and may assist in training new WS personnel.
• Modifies or adapts established damage or disease control techniques as necessary to meet local conditions and address specific environmental, economic, or political considerations.
• Recommends, to supervisor, areas for potential research or developmental study, to reduce the risks of damage to resources or disease transmission to domestic animals and humans.
• May develop and deliver training for cooperators, stakeholders, partner agencies and organizations, or other entities.
• Establishes and maintains cooperative relationships with other Federal, State, county and city government agencies, Tribes, corporations, educational or research institutions.
• Gathers, compiles, evaluates, and presents data on damage or hazards caused by various wildlife species to cooperators, stakeholders, and colleagues through project or program reports.

• Operates motor vehicles for the Quentin N. Burdick Memorial Healthcare Facility with appointment driving being the main objective.
• Works with EMS on a daily basis to take local ambulance calls (911, local) to transport patients to local hospital for emergency services, transport responds with EMS on all calls.
• Assigned as a driver to assist EMS and bring patients safely to the hospital, transport patients by ambulance to other facilities for emergent transport and appointments, and follows all safety rules, regulations, and traffic signs, driving carefully and avoiding rough terrain and hazardous roads and grounds to prevent discomfort or injury to passengers and damage to vehicle.
• Cleans and disinfects patient rooms, exam rooms, lab, pharmacy, dental areas, optometry, physical, occupational therapy areas, offices, and outpatient area as well as bathrooms, storerooms, employee coffee rooms, drinking fountains and all other public use areas.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As the Intensive Care Unit (ICU) Registered Nurse, you will provide prescribed medical treatment and personal care services to ill and injured veterans. You will need to possess good organizational skills which enable completion of work, a demonstrated ability to assume leadership in a patient centered program, and the ability to establish effective communication with patients, families, visitors and members of the interdisciplinary team.

Intensive Care Unit (ICU) Nurse duties will include, but are not limited to:

• Document observations, changes, and assessments in the critically ill adult.
• Monitor all hemodynamics for ICU patients and telemetry for acute care patients.
• Collaborate with health team members to facilitate positive patient care outcome.
• Serves as a resource to other nursing units throughout the facility.
• Functions as a leader on the facility's emergency medical response teams.
• Provide a full range of nursing care to critically ill patients with a variety of physical and/or behavior problems.
• Accountable for meeting and maintaining the qualification standards, educational requirements, and functional statements of assigned grade.

Major duties include but are not limited to:

• Scheduling and rescheduling patients for treatment; interviewing patients for appointments;
• Referring patients to other medical specialty clinics
• Perform front desk duties, receives telephone calls, and visitors to the MSA unit
• Providing information to patients necessary to resolve complaints
• Interacting with both internal and external customers
• Reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records
• Verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system
• Obtaining medical information from patients
• Coordinating information and actions related to patient care and services
• Scheduling appointments in accordance with VHA national scheduling guidelines
• Consult with clinic staff when processing physician scheduling and administrative orders.
• Advises clinical staff on current administrative processes
• Relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling guidelines.
• Entering no-show information
• Monitoring appointment requests from multiple electronic sources
• Participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic
• Monitoring both inpatient and outpatient appointments in areas of responsibility
• Verifying and updating demographics and insurance information when patients check-in for appointments
• Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Major duties include but are not limited to:

• Scheduling and rescheduling patients for treatment; interviewing patients for appointments;
• Referring patients to other medical specialty clinics
• Perform front desk duties, receives telephone calls, and visitors to the MSA unit
• Providing information to patients necessary to resolve complaints
• Interacting with both internal and external customers
• Reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records
• Verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system
• Obtaining medical information from patients
• Coordinating information and actions related to patient care and services
• Scheduling appointments in accordance with VHA national scheduling guidelines
• Consult with clinic staff when processing physician scheduling and administrative orders.
• Advises clinical staff on current administrative processes
• Relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling guidelines.
• Entering no-show information
• Monitoring appointment requests from multiple electronic sources
• Participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic
• Monitoring both inpatient and outpatient appointments in areas of responsibility
• Verifying and updating demographics and insurance information when patients check-in for appointments
• Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

Major Duties and Responsibilities

Food Preparation and Service

The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e. BHIP or SUD team) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.

Duties of this position are, but not limited to:

• Support mental health face to face, VVC and telehealth scheduling.
• Assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.
• Incumbent must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Use a caring, compassionate and sensitive manner is essential when explaining procedures to veterans and their family members both in person and on the phone.
• Independently manage position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.
• May participate in BHIP, SUD or other team huddles and meetings where patient care planning and management occur, except during staff shortages for coverage.
• Generates patient workload reports for validation and monitors activity in clinical areas to assure consistent and accurate reporting
• Ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning
• Other duties as assigned

The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e. BHIP or SUD team) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules forone or more outpatient clinics.Duties of this position are, but not limited to:

• Support mental health face to face, VVC and telehealth scheduling.
• Assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.
• Incumbent must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Use a caring, compassionate and sensitive manner is essential when explaining procedures to veterans and their family members both in person and on the phone.
• Independently manage position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.
• May participate in BHIP, SUD or other team huddles and meetings where patient care planning and management occur, except during staff shortages for coverage.
• Generates patient workload reports for validation and monitors activity in clinical areas to assure consistent and accurate reporting
• Ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning
• Other duties as assigned