Total 1,023 Customer Service job vacancies in Fort Washington Medical Center

As a Mission Support Specialist, GS-12 you will perform the following duties:

• Coordinates and performs a wide variety of administrative and management services essential to the operations of the office including, but not limited to, managing travel needs and related processing, serving as timekeeper for staff, and coordinating a variety of administrative projects;
• Advises management on assigned administrative matters;
• Conducts or participates in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
• Represents the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; AND
• Applies a wide range of administrative programs, concepts, laws, policies, practices, and analytical diagnostic methods and techniques to address substantive matters that contain several interrelated issues.

• Prepares the Water Supply Outlook Report (WSOR), and other products monthly through the winter and spring.
• Assists with making technical and scientific recommendations and decisions for the State Snow Survey Program.
• Provides leading technical assistance and review of data for streamflow, reservoirs, snow courses, and Snow Telemetry (SNOTEL) sites.
• Produces and disseminates data reports, news releases and other information relating to the snow survey program.
• Provides briefings, presentations, and other outreach to the public and partners on the Snow Survey Program.
• Assists with maintaining working relationships with federal, state, local, and tribal partners. This includes managing agreements with partners within the Snow Survey Program.
• Assists with the installation and maintenance of snow courses and Snow Telemetry (SNOTEL) sites within Washington.

• Provide scientific leadership and expertise toward the elimination of risk of Escherichia coli O157:H7, Salmonella, and other foodborne pathogens thereby reducing the risk of foodborne illness from the consumption of red meat.
• Identify solutions to high priority meat safety problems.
• Establish collaborative multidisciplinary projects with ARS and other researchers.
• Evaluate the influence of spatiotemporal, environmental, and wildlife factors on pathogen and antibiotic resistance occurrence and transmission dynamics in preharvest and postharvest production of beef and pork.

Duties may include but are not limited to:

1. Responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care.
2. Delivers safe care to assigned patients, while developing technical competencies.
3. Responsible for maintaining competencies and required job duties such as reading email, attending in-services, and actively participating in staff meetings.
4. Completes mandatory trainings including but not limited to Prevention and Management of Disruptive Behavior (PMDB), Safe Patient Handling (SPH), Basic Life Support (BLS), NIHSS, and RALS.
5. Safely and effectively uses patient care equipment.
6. Correctly and safely performs nursing procedures.
7. Recognizes overt abnormal signs and symptoms and/or changes in patients' condition and responds appropriately.
8. Implements physician's/provider's orders in a timely and complete manner.
9. Implements nursing interventions/orders in a timely and complete manner.
10. Requests assistance from co-workers when needed; knows when to ask for help.
11. Formulates a plan of care based on nursing assessments, using the nursing process, based on the ANA Standards of Nursing.
12. Completes initial assessment of patient condition and response to treatment and initiates follow-up as needed.
13. Includes the patient and family/significant other in developing the initial plan of care and establishing goals.
14. Updates plan of care with assistance as needed.
15. Assesses patient's learning needs, learning preference and readiness to learn.
16. Develops and implements a plan to meet learning needs, instructing patients and families in basic health teaching and discharge planning.
17. Documentation is consistent, accurate, concise, and timely.
18. Evaluates and documents patient response to interventions and progress towards attainment of goals and expected outcomes.
19. Revises plan of care according to evaluations of patient's responses and outcomes.
20. Uses the Electronic Health Record (EHR) software per policy.
21. Work in a team format with NAs and LPNs and delegates follows up on tasks.
22. Delivers medications using BCMA.
23. Provides complex wound care.24. Administers blood products as ordered.
25. Administers IV Fluids, TPN, Lipids, PCA and manages multiple IV medications while checking compatibility.
26. Documentation of training must be completed prior to performing any specialty skills such as continuous bladder irrigation, epidural medication administration, peripheral nerve catheter medication administration, chest tube care, blood product transfusions, and tracheostomy care.
27. Completes cardiac telemetry monitoring training and passes exam with 80% or greater within first 6 months of working on an Acute Care unit.
28. Monitors telemetry and responds to rhythm changes timely.
29. Adheres to remote telemetry procedures and policies outlined in SOP T-046 Remote Telemetry Monitoring.
30. Prior to administering ordered chemotherapy/biotherapies, completes
chemotherapy/biotherapy training and passes exam with 800/o or greater.
31. Prior to monitoring EEG, complete EEG monitoring training.
32. Performs other duties as assigned.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full-time. Day shifts. Compressed tour of six 12-hour shifts and one 8-hour shift in two weeks (7:30am - 8:00pm and 7:30am - 4:00pm). Every other weekend and rotating holidays required.
Compressed/Flexible: Available, as described above.
Telework: Not available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Education Debt Reduction Program (EDRP) Authorized: This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Contact VHA.ELRSProgramSupport@va.gov for questions/assistance.
Permanent Change of Station (PCS): Not authorized

The major duties of the Environmental Protection Specialist position include, but are not limited to, the following:

• Restoration Project Manager for assigned projects Service-wide, providing guidance, support, and tracking of project accomplishments and funds for Park staff to ensure compliance with SURPA, NEPA, ESA, NHPA, and other applicable laws and regulations.
• Provides technical assistance as needed to planning groups, contracting office, consulting firms, park and regional staff, and other federal and state trustee agencies.
• Serves as an assistant to the Damage Assessment Case Officers, working as required with other DOI bureaus, federal and state agencies, and responsible parties to conduct NRDA activities in accordance with NPS, DOI, and Federal government policies and procedures.
• Upon designation as a COR, assumes responsibility for execution and monitoring of contract work by developing products such as task orders and scopes of work, monitoring professional performance, reviewing invoices, and ensuring timely and professional execution of the projects.
• Participates and assists in response or damage assessment activities during emergency situations such as oil spills and chemical releases.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Protective Service Specialist, GS-1801-12, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.   
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.     
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   

As a Protective Service Specialist, GS-1801-13, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.    
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.   
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   
• Coordinating with appropriate offices/agencies to ensure that all telecommunication systems are in place to include constant secure telephone services and other electronic communication systems with the Department of Education and the White House.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Protective Service Specialist, GS-1801-12, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.   
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.     
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   

As a Protective Service Specialist, GS-1801-13, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.    
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.   
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   
• Coordinating with appropriate offices/agencies to ensure that all telecommunication systems are in place to include constant secure telephone services and other electronic communication systems with the Department of Education and the White House.

• Records a variety of physician's orders involving patient activities, diets, and medications, on a timely basis to various charts (Patient Profile, medication and treatment records)
• Identifies various chemical compounds, symbols and abbreviations comprising medication orders and accurately transcribes drug names, dosages, and times of administration.
• Initiates and receives telephone calls to obtain and provide information.
• Records telephone messages pertaining to such things as detailed laboratory reports, X-ray and test results.
• Recognize and refers urgent results to the professional staff for immediate action.
• Properly files the results of various tests in patients' charts as they are received, keeping the record of care current and accurate.
• Acts as the information receptionist for the clinic.
• Receives visitors and phone calls to the unit.
• Utilizes automated systems as required by the clinical area assigned (e.g., workload management system, DMHRSi, Clinical Event Review Module, OR Scheduling system, CHCS-I, AHLTA, Trace-View).
• Scans and files outpatient charts as needed.

• Provide an advanced level of specialized nursing care to critically ill infants.
• Observe and reassess patient's conditions; recognize and interpret serious situations; notify the charge nurse/and or physician and/or takes preplanned emergency measures.
• Assist with special potentially life-saving procedures performed in the Neonatal Intensive Care Unit to include assisting with the placement of central invasive lines or intubation.
• Operate and monitor technical equipment such as transcutaneous oxygen monitors, ventilators, IV infusion pumps, etc.

• Serve as a Foreign Disclosure Security Specialist responsible for authoritative information and service for the Foreign Disclosure (FD) Program as it applies to the assigned organization and its subordinate activities.
• Maintain continuing responsibility of the Personnel Security Program by implementing and/or ensuring compliance with DoD, Dept. of Army (DA) and local policy and procedures.
• Administer the Information Security Program through development of instructions, procedures, program reviews, and inspections.
• Maintain a wide range of security activities internal and external to the organization's various areas of operations.
• Solve conventional security problems and fulfills requests for information (RFIs) by interpreting U.S. Army regulations.
• Perform duties primarily in Foreign Disclosure, Information Security, Personnel Security, Industrial Security, and investigating security violations.
• Responsible for need-to-know determination and release of all classified and unclassified reports to requestors including contractors or DOD agencies.

The selectee will serve as a Civil Engineer in The Office of Technical Development and Mission Support, Technical Security Division. Typical work assignments include:

• Developing, coordinating, and providing program- planning documentation, such as monthly updates, briefing books, project displays, and maintaining official files for assigned program area(s). Incumbent promotes the accomplishments and objectives of TSD and the Engineering and Science Research and Development Branch through briefings and demonstrations of branch accomplishments and on-going work
• Recommending the resolution of engineering or scientific issues in order to attain departmental objectives and technology development.
• Negotiates with others with differing or opposing views in order to resolve engineering aspects of controversial decisions regarding highly unstructured and interconnected problems involving both unique technology and programmatic treatments.
• Serving as a Contracting Officer's Representative in managing awarded contracts.
• Evaluating contractor performance and assures compliance with contract requirements throughout the life cycle of the contract/program.

The selectee will serve as a Civil Engineer in The Office of Technical Development and Mission Support, Technical Security Division. Typical work assignments include:

• Communicating immediately with the contracting officer for any issues which will impact performance, schedule or terms and conditions under a contract. Initiates corrective action on contract performance through a partnership with the contracting officer.
• Serving as a knowledgeable technical advisor to the USSS and other government agencies, as well as contractor personnel, particularly regarding Civil Engineering, Structural building analysis and design, vehicle and pedestrian barriers, explosive effects analysis and design, building and general construction.
• Providing continuing program management by assisting with the development of operational requirements, and preparing structural analysis, designs, schedules and cost estimates. Prepares technical briefing materials for stakeholders, end-users and operational personnel. Provides informational briefings for supervisors and non technical personnel.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Coordinate patient scheduling activities of the medical facility to ensure a smooth flow of daily services.
• Resolve problems that arise from late appointments, emergencies, or walk-ins that could delay scheduled patients being seen in a timely manner.
• Interview patients who request medical examination/treatment to obtain pertinent information.
• Respond to requests for non-technical information on such subjects as hours of operation, how to complete various medical forms, and locations of other medical departments/facilities.
• Extract medical information from patients’ records as requested/needed by the medical staff.
• Process and distribute incoming correspondence, publications, and other documents.

The SES Candidate Development Program (CDP) offers a comprehensive series of developmental experiences aimed at preparing high-potential individuals for roles within the Senior Executive Service (SES). This demanding program requires participants to complete the curriculum while managing their regular job responsibilities. Developmental experiences include formal classroom training, seminars, and a 120-day executive-level assignment outside of the participant's current Directorate/Office or chain of command, designed to build the competencies necessary for successful SES performance. Throughout the program, participants will collaborate with an Executive Mentor to create a personalized Executive Development Plan, which will guide their development throughout the program. In addition, tuition costs are the responsibility of the candidate's organization.

SES CDP PROGRAM CURRICULUM:

• Program Duration: The program is an intensive leadership development program which lasts 18 months. Applicants selected to the program from within DOC will remain in their full-time position of record while completing program requirements.
• Orientation Session: The SES CDP begins with a mandatory one-day virtual orientation. The required orientation will occur in Spring/Summer 2025.
• Executive Mentor: Candidates must identify an Executive mentor who will assist in clarifying their developmental objectives and identifying developmental assignments and activities.
• Executive Development Plan (EDP): The EDP is used to identify, track, and document completion of competency-based needs of the participants.
• Interagency Learning: 80 hours of formal interagency development over the course of the program, focusing on the Executive Core Qualifications and their relevance to SES positions across the federal government.
• Developmental Assignments (DA): Candidates will complete a minimum 120-day executive-level DA outside the candidate's current Directorate and or chain of command.
• Supplemental Activity: Candidates will be required to complete a minimum of two supplemental activities.
• 360 Assessment and Coaching: Each candidate will be required to complete a 360-degree assessment, which is designed to determine the competencies which will be developed during the program and also required to complete all coaching hours.
• Qualifications Review Board (QRB) Certification: Candidates who successfully complete the program and receive certification of their executive core qualifications by an Office of Personnel Management (OPM) Qualifications Review Board (QRB) under the criterion of 5 U.S.C. 3393(c)(2)(B), will be eligible for initial noncompetitive appointment to the SES.