Total 2,055 Customer Service job vacancies in East Lothian Scotland, EH32 0QF

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our Midlothian services and helping support the people who need it most in our communities!

No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.

Due to the nature of this service, you must hold a full valid UK manual driving licence. This is a requirement as you may be asked to drive the person's manual mobility vehicle.

On top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!

Requirements:

As a Support Practitioner you could be expected to work weekends, shift patterns and sleepovers if required. This will include, Full Time, Part time and Bank shifts.

About the Role:

Your responsibilities will depend on the needs of the individuals that you support and can include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc.
Medical Support- Administering and monitoring medication.
Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

About Us:

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.

We are Living Wage Accredited with the Living Wage Foundation, and have Gold in Investors in People.

Benefits:

TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
Paid travel during shifts and 45p per mile fuel allowance.
Continuous in-house training opportunities and chances to further your career in social care.
Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
Free Membership of Glasgow Credit Union.
HSF Health Care plan.
Counselling & Life Works service.

On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life.

How to Apply:

If you would be interested in applying then please click on the link at the bottom of the page and submit your application there!

If you have any difficulties whilst applying then please get in touch with our Regional Resourcing Consultant by emailing Claire at cmack@trfs.org.uk

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to apply to register with the SSSC within 3 months of their start date.

Closing Date: 20.12.24 (We reserve the right to close this vacancy at any time)

The post holder will be required to work as part of a skilled theatre team to support the provision of an effective and safe clinical service. Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care is given, maintaining high standards and continuity of care to patients. Support the registered practitioners in the delivery of direct and indirect patient care. Under the direction of a registered practitioner, undertake a range of delegated clinical peri-operative duties including record keeping, patient observations and specimen handling. Assist the theatre practitioners in the checking of sterilised equipment, ensuring related paperwork is in order and completed correctly. Communicate with peri-operative team, patients and their carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately. Assist patients when necessary whilst ensuring the dignity of the patient is maintained at all times, e.g. undressing, chaperoning, emotional and physical support overcoming barriers to communication as necessary. Acting as a positive role model for peers, supporting other HCAs as required. Maintain professionalism at all times and respect colleagues. Careful moving and handling of equipment, wheelchairs and trolleys

NORTH HIGHLAND CARE AT HOME SERVICE

SENIOR HEALTH AND SOCIAL CARE SUPPORT WORKER

EAST CAITHNESS

(BAND 3)

(Salary £26,869 - £28,998 pro-rata)

Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. Health and Social Care in Highland provides help and assistance in many situations arising due to illness, disability, old age or poverty.

Exciting opportunities have arisen within the East Caithness Health and Social Care Team. We are looking for motivated & enthusiastic individuals who will be part of a multidisciplinary team, working with patients in their own homes to provide holistic care. Your primary responsibility will be to provide support and assistance to service users to maximise and maintain their independence. The post holder needs to be flexible and able to use their own initiative. The post-holders will provide high standards of patient care in support of the team to ensure delivery of a high-quality service to the local community.

Experience not required, although of benefit. Full training will be provided and the applicant will have the opportunity to complete an SVQ in Health & Social Care.

A driving licence is essential for this post. Applicants should have access to their own vehicle for work purposes. A pool vehicle is available for rural areas

This is a permanent 17.3 hours per week post working 5pm- 10pm . 4 days on, 4 days off. Additional hours available via staffbank.

Informal enquiries to: Hannah McIntosh, Care At Home Officer, West Caithness; Telephone Number 01955 602413; Email: hannah.mcintosh@nhs.scot.

Apply online via: https://apply.jobs.scot.nhs.uk/Job/JobDetail?JobId=202636

Recruitment team can be contacted by e-mail northarea.recruitment@nhs.scot or telephoning 01955 880404.

CLOSING DATE FOR COMPLETED APPLICATIONS: Sunday 8th December 2024

Short-listed applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

PLEASE NOTE - You should apply for this post by completing the application process on Job Train. We suggest you use Internet Browser "Google Chrome" or "Microsoft Edge"

DO NOT upload a CV as this will not be used for short listing purposes.

Once you have submitted your application form you will be unable to make any amendments.

For help to complete an application on Job Train please click here.

Proud member of the Disability Confident employer scheme

Department of Health
Hospitals & Primary Care - Hospitals Nth
Hospitals & Primary Care - Hospitals Nth


Applications must be submitted by Monday 23 December, :55 PM

Position details



Applications close:
Monday 23 December, :55 PM AEST



Award/Classification:

Medical Practitioners (Public Sector) Award, Specialist Medical Practitioner Level 1-11



Salary:

$210,000 to $288,000 per annum



Employment type:
Full Time



Region:
North West



Location:

North West Regional Hospital



Job description:

Responsible to the Clinical Director - Acute Medicine to assist with providing a high level of strategic leadership and direction, ensuring resources are efficiently utilised, services are effectively integrated within the hospital/service and the highest standards of service delivery are achieved in accordance




... Click here to view more detail / apply for Clinical Lead ? Intensive Care (526397)

Disability Support Worker/Personal Carer assistant
Our Purpose: Enabling vulnerable people in regional Australia to live their best lives

Our Values : Re. Connect Support Services Values guide the way we conduct ourselves. This includes how we interact with our clients, community and business partners and how we treat each other. Re. Connect Support Services ’s Values are:
• Integrity: We live out our values, are honest and ethical in all our dealings and are accountable for our actions.
• Respect: We value the individual. We recognise the rights and choices of the client, employees and the community. We encourage teamwork and support diversity within the team.
• Cooperation: We strive to identify and create value from partnerships and alliances with other organisations, agencies, businesses, communities and within our own organisation.
• Empowerment: We believe that individuals and communities should be encouraged and supported to realise their full potential.
• Excellence: We strive for excellence and best practice in all that we do as individuals, teams and as an organisation.

Description: The Disability Support Worker/personal care assistant is tasked with offering tailored care and support to individuals with disabilities, aiding them in reaching their personal goals and improving their quality of life. This role includes assisting clients with daily living activities, fostering independence, and ensuring their safety and well-being. The Disability Support Worker/ personal care assistant collaborates closely with clients, their families, and other healthcare professionals to provide high-quality, person-centered care.
Key Responsibilities
Personal Care:
• Assist clients with daily activities, including bathing, dressing, grooming, and toileting.
• Support clients with mobility and transfers, prioritizing their safety.
• Administer prescribed medications and monitor clients’ health conditions.
Daily Living Support:
• Help clients with meal preparation, feeding, and household chores.
• Assist clients in engaging in social, recreational, and community activities.
• Encourage and support clients in developing skills and achieving their personal goals.
Health and Safety:
• Monitor and report any changes in clients' health and well-being.
• Ensure clients' environments are clean, safe, and well-maintained.
• Adhere to all health and safety protocols and procedures.
Documentation and Communication:
• Keep accurate and up-to-date records of clients' care and progress.
• Communicate effectively with clients, their families, and other healthcare professionals.
• Participate in care team meetings and contribute to the development and review of care plans.
Requirements:

• Comprehensive understanding of the NDIS Quality and Safeguarding Framework.
• Certificate III in individual Support, Disability, Age Care or Higher.
• First Aid and CPR Certification.
• NDIS Workers Screening.
• National Police Clearance.
• Working With Children Check.
• Strong communication skills.
• Ability to be flexible with work hours to meet reasonable demands of the position.
• Empathetic and proactive with a genuine interest to work in this field.
• The ability to self-supervise and to remain calm and composed at times of crisis.
• Confidence to satisfy the relevant probity checks required by legislation or policies.
Empowering You to Help Others
• Access to salary packaging.
• Flexible work arrangements to promote work-life balance.
• Employee assistance programs focused on health and wellness.
• A values-driven culture with rewards and recognition.
• Opportunities for ongoing learning and development.
• Potential for career advancement.

For more information check out our website - Home - Reconnect
Please click the apply button, send your CV to amani.b@reconnectss.com.au or contact Amani Bopitiya - Manager Office and Administration on 1300 001 109 .

About this role
Are you ready to be the heartbeat of our patient experience? At I-MED, we're seeking passionate individuals to play a pivotal role in ensuring seamless healthcare journeys for our patients. If you thrive on making a positive impact and enjoy both in-person interactions and phone support, this position is tailor-made for you.
Join our expanding team at Box Hill as a full-time medical receptionist , with rotating shifts between 6am and 6pm, but on occasion may be required to work until 10pm . We're thrilled to be growing and looking for dedicated individuals to be part of our dynamic team.
About Us:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and
... Click here to view more detail / apply for Medical Receptionist

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose:  creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity: 
Komatsu Launceston Branch is currently seeking a Field Service Technician to join our Service team.
As a qualified Plant Mechanic, you will primarily be working on our customers' construction and utility Komatsu equipment, providing skilled and efficient maintenance and repair services.
As a valued member of our team, you will enjoy competitive salaries, excellent benefits, and numerous opportunities for career growth and advancement.
Roster:  Monday - Friday
Rate:  From $ per hour (depending on experience) all overtime paid at double time!
Role Located:  Burnie, Tasmania
Komatsu Benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many
... Click here to view more detail / apply for Technician ? Resident Field Service

The Property team at Advinia Health Care are looking for a Regional Decorator to deliver a full range of painting and decorating services across 13 Care Home sites in Scotland.

Duties/Key Responsibilities



All aspects of Painting & Decorating whilst working in a Care Home environment.


Hanging of wallpaper, murals and Muraspec wall coverings.


Prepare surfaces for painting by cleaning, sanding, and filling holes or cracks


Apply paint, varnish, or other finishes using brushes & rollers


Ensure proper coverage and smooth application of paint


Follow safety guidelines and use protective equipment when necessary


Clean and maintain painting tools and equipment


Reporting to the Property team of any needed projects and programmes in all areas.



Skills Required



Good communication skills.


Resilience under pressure.


Ability to work to flexible schedules.





Ability to work on their own.


Knowledge of relevant health and safety legislation and safety procedures.


Full Driving Licence (essential).


Own transport (essential)



Work Location: On site across Scotland.

PRI6

Your New Role...

Our talented Senior Care Assistants lead our care teams to provide the highest standard of care, compassion and resident dignity. Working closely with Unit Managers or Deputy Manager, you will be tasked with: Administering medication, personal care, team supervisions, developing, implementing and updating care plans adhering to CQC guidelines, coaching and mentoring your team whilst identifying training needs.

In Return we can offer...
Free PVG check
Professional training and ongoing career progression
Flexible pay through Wagestream
A fantastic working environment
Paid Family Leave
Free uniform

A few things we are looking for…

A leader:
Our Senior Care Assistants lead from the front with a hands-on approach.
Qualifications:
Due to the nature of this role we need for you to hold and NVQ Level 3 Health and Social Care, and have experience within a similar role.
Fantastic people skills:
Supportive and great at communicating. Able to build strong working relationships.
Caring by nature:
An enthusiastic approach with a genuine passion for making people’s lives that little bit brighter each day.
Great team player:
Do you work well in a team of likeminded people?
Adaptable:
Able to organise and prioritise varying commitments throughout each day.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

PRI3

Are you an experienced Maintenance person with a big heart? Do you want the chance to make use of your skills but also make a difference to the lives of others?

Your role will include:


Working closely with the Maintenance Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times
Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept.
Having excellent communication with the Home Manager and also the Residents
Basic plumbing and electrical maintenance
Clearing and Cleaning general areas
Assembling furniture
Painting and decorating


This position will require on call duties

You must have excellent communication skills with Manager's, Colleagues, Residents and Visitors to the Home.

We will offer you:


Competitive pay rates
Free PVG
Flexible pay through Wagestream
Full professional training and ongoing career progression
Paid Family Leave
Free uniform
A comprehensive benefits package including: a pension scheme, refer a friend and much more!


Please get in touch with our recruitment team today and join our Advinia family!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Are you ready to step into a leadership role that truly makes a difference? We're looking for a passionate Service Manager to join a thriving organisation at an exciting time of growth. You'll oversee three mental health services in East Sussex (with Eastbourne as your main base, all services within 20 minutes of each other), supporting 16 clients and leading a team-including two Deputies-to deliver exceptional, person-centered care.

This isn't just a job; it's a chance to shape lives, drive innovation, and grow with a company that's committed to empowering independence and recovery through therapeutic optimism and specialist mental health provision.

What's in it for you?

• Competitive salary: Up to £42,000 per year
• Company pension and health & wellbeing programme
• On-site parking and a referral programme
• A full-time, permanent role (Monday to Friday)
• Exciting career progression opportunities as the company expands

What you'll do:

• Take charge of three supported accommodation services, ensuring the safe and effective delivery of care.
• Lead with confidence, promoting independence and empowering clients to thrive within their communities.
• Oversee budgets and ensure financial performance aligns with company goals.
• Drive quality and compliance through a robust Quality Assurance Framework.
• Build strong client relationships, improving satisfaction and engagement across services.
• Play a key role in shaping the strategic vision and identifying local needs.

What we're looking for:

• A strong, self-motivated leader who thrives on taking initiative.
• Proven experience in managing budgets, compliance, and service quality.
• A background in performance management and service growth.
• Exceptional prioritisation and delegation skills to handle a dynamic environment.
• Experience with supporting individuals with mental health, learning disabilities and / or dual diagnosis

Why join this team?
You'll be part of a company that believes in people-their potential, their recovery, and their right to live independently. With a culture built on therapeutic optimism, this is your opportunity to work in an environment that celebrates individuality, diversity, and inclusivity.

Join now and make your mark during an exciting period of growth, with plenty of opportunities for career progression as the organisation continues to expand its services.

If you're ready to bring your leadership skills, compassion, and drive to a role that changes lives, we'd love to hear from you!

Get in touch today to find out more and take the first step towards an incredible new chapter in your career.

This could be a great opportunity for someone who is a Service Lead, Service Manager, or Care Manager within mental health or learning disabilities.



INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

**PREVIOUS APPLICANTS NEED NOT APPLY**



Title: Customer Account Manager

Contract: Permanent, Full-Time

Hours: 35 hours per week

Persona: Agile (20-40% in office and 3-4 days working from home)

Office Location: West Ham Lane, London or Sale Point, Manchester

Salary: Starting from - £45,762 per annum (London)

£39,969 per annum (Outside London)



Role Profile - Customer Account Manager.pdf



Closing date for completed applications: 3rd December, 2024 at 11:59 pm



**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated



L&Q’s Future Shape Strategy sets Operational Excellence as a cornerstone of our mission, with a commitment to delivering reliable, repeatable, and consistent services. As we continue to reshape our Income Management Team and ways of working, this is an exciting opportunity for you to join as a Customer Account Manager and help guide our team through the next phase of transformation. You’ll lead and mentor a talented group of Income Management professionals, directly impacting L&Q’s service delivery and our residents’ experience.



You will have experience of leading a professional, customer and performance-focused income recovery and enforcement service that aligns to L&Q’s wider organisational values and performance indicators.



You will be responsible for the day-to-day management of our Customer Account Teams providing expert support, guidance and mentoring to ensure we consistently deliver the right level of service to our residents. You will own complaint resolution and be responsible for working across Teams to ensure we have the right capabilities and capacity in place to meet demand.



Whether driving a consistent ‘One Team’ culture across Income Management, being the face of Income Management to colleagues across L&Q or building relationships with third-party providers, you will need a proven track record of building long lasting effective working relationships with a wide variety of stakeholders. Along with this, you will need to be a great communicator with the ability to convey complex information in a consumable way.



Above all to be great at this job you’ll need to be analytical, a natural problem solver and committed to delivering results.



Additionally, you will need to be passionate, target driven, confident and able to interact positively with our stakeholders. You should have a flair for problem solving and a determination to achieve positive outcomes with an ability to work with, lead and motivate team performance and have a track record of delivering significant change which improves business effectiveness in sustainable ways.



Finally, you will need to be resourceful and organised in your approach and demonstrate an ability to identify risks and prioritise both your own and your Team’s work to meet set deadlines.



If successful, you will report into one of our Regional Income Managers and lead a Team of Income Management professionals across a geographical ‘patch’.



What You'll Bring:

To excel in this role, you'll need:

Income Management Knowledge and Experience: Subject Matter Expert across the arrears lifecycle with knowledge of Housing Law, Landlord and Tenant Act, Welfare Reform and legal procedures and documentation
Management and Leadership: Experience of leading and managing successful multi-disciplinary teams in a fast paced, challenging environment with a proven track record of managing change and motivating teams to consistently achieve KPI’s. Strong team working and team building skills.
Communication and Customer Service: Exceptional communication and customer service skills that live L&Q’s values and set the standard for the Income Management Team. Ability to communicate effectively with internal and external stakeholders using a variety of tools and methodologies
Organisation and Time Management: Self-motivated with excellent organisational skills and able to effectively prioritise their own and their Team’s workload in a pressured environment
Stakeholder Management: Able to work with and communicate with internal and colleagues to drive positive outcomes for residents. Ability to own relationships with external providers ensuring value for money in the goods and services provided. Proven experience of working with and proactively managing stakeholders across a wide range of escalated account types.


L&Q is a large, fast-paced, and passionate organisation with a strong mission to combine its social purpose and commercial drive to create homes and neighbourhoods everyone can be proud of.



We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.



Looking to leverage your expertise and leadership in a role that directly impacts our residents and team success? Apply today and contribute to our mission!

Proud member of the Disability Confident employer scheme

Social Care Alba are looking for a Support Worker / Personal Assistant who will be responsible for the day-to-day care, delivering personalized and outcome-based care, allowing customers to live a full an active life.

You will provide emotional and physical support to individuals and their families. To facilitate independence by working in a dignified and respectful way.

Supporting service users, including assisting with:

- Advocacy and being a Key Worker.
- Catheter care, moving and assisting.
- Promotion of equality and people’s rights.
- Social visits, meal preparation and shopping.
- Reporting incidents, accidents, or complaints.
- Medication, washing dressing, continence promotion.

Managing personal workload, including:

- Logging into and out of every visit.
- Attending and contributing to meetings.
- Updating electronic records such as daily notes.
- Keeping updated with care legislation and SCA policies.
- Attending all relevant training and development programs.

Support Worker / Personal Assistant – Candidate specification:

2 years or more experience in a similar role desirable
SVQ 2 or equivalent in Health or Social Care desirable

Excellent - Compassionate, trustworthy, and reliability
Good - Attention to detail.
Good - Time management, and planning.
Good - Ability to work independently with initiative.
Good - Communication across different audiences
Basic - Knowledge of health and safety.
Basic - Understanding of health & social care best practice.

Experience of the following an advantage: Care Worker, Social worker, Home Carer, Case worker, Care assistant, Social Care

Why choose Social Care Alba?

- Visa support
- Competitive salary
- Uplift for overtime
- Employers’ contribution into your pension
- Health and Wellbeing Activities
- Travel expenses
- A clear career pathway
- Guaranteed hours
- Opportunities for career development-Support from SVQ to Degree
- Your own Buddy and access to our Mentorship progress
- Paid Induction & Full training
- Generous Refer a friend scheme
- Participation to social occasions and events (Foodie Fridays)
- Access to education and learning resources
- On-going support with paid specialist training
- Open-door’ policy so you can drop in to talk or have a coffee, Fruits & Snacks.

Sound Good, then read on?

We are an Equal Opportunities Employer, however due to the nature of this position, this post is exempt under the Equality Act 2010. In this instance there is a Genuine Occupational Requirement to recruit Female applicants only.


How to apply:

Simply click “APPLY” to be directed to our site to complete our application process; this takes just a few minutes, and we’ll give you a quick call to proceed. It’s as easy as that!

Connect Appointments have a new permanent opportunity available with our well-established client within the drinks industry! Apply now to join our client's team as a Blend Centre/Warehouse Operative in East Kilbride.

Schedule: Monday to Friday, 7:30am to 5pm (with an early finish on Friday)

Salary: £28,941 per annum

As a Blend Centre/Warehouse Operative, your responsibilities will include:

• Assisting in ensuring that key safety and quality demands are consistently met
• Loading and unloading containers
• Manual handling of casks
• Playing a key role in spirit movement operations
• Ensure all administrative duties are completed as required

The ideal Blend Centre/Warehouse Operative will be:

• Experienced in working within a production or similar environment
• A strong communicator, able to work independently or in a team
• Organised and reliable

GET CONNECTED

This is your chance to build connections with our specialist consultants who can support you in your career. Learn more about this role and APPLY NOW by submitting your most up-to-date CV or by calling 01698 535 870.

CAHAM

Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.